The table below looks at the statistics for Cisco ICM skills in IT jobs advertised for the Berkshire region. Included is a guide to the average salaries offered in IT jobs that have cited Cisco ICM over the 3 months to 7 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
7 Jul 2015
Same period 2014 Same period 2013
Cisco Unified Intelligent Contact Management Enterprise
Rank 213 - 226
Rank change year-on-year
- 0
Permanent jobs citing Cisco ICM 2 0 2
As % of all permanent IT jobs located in Berkshire 0.040% - 0.037%
As % of the Communications & Networking category 0.16% - 0.13%
Number of salaries quoted 0 0 1
Average salary - - £52,500
UK excluding London average salary £67,500 £60,000 £52,500
% change year-on-year
+12.50% +14.28%
Cisco ICM
South East

The following table is for comparison with the above and provides statistics for the entire Communications & Networking category in permanent jobs advertised in the Berkshire region.

Communications & Networking Category
Berkshire
Permanent IT job ads with a match in the
Communications & Networking category
1289 1601 1550
As % of all permanent IT jobs located in Berkshire 25.81% 29.31% 28.55%
Number of salaries quoted 839 990 1187
Average salary £47,500 £45,000 £40,000
Average salary % change year-on-year
+5.55% +12.50%
90% offered a salary of more than £29,000 £30,000 £30,000
10% offered a salary of more than £67,500 £65,000 £62,500
UK excluding London average salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Cisco ICM
Jobs Demand Trend in Berkshire

This chart provides a 3-month moving total of permanent IT jobs citing Cisco ICM across the Berkshire region as a proportion of the total demand within the Communications & Networking category.

Cisco ICM Jobs Demand Trend in Berkshire

Cisco ICM
Salary Trend in Berkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Cisco ICM across the Berkshire region.

Cisco ICM Salary Trend in Berkshire

Cisco ICM
Job Locations in Berkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Cisco ICM within the Berkshire region over the 3 months to 7 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Reading - 2 - -
Cisco ICM
South East

Cisco ICM
Top 30 Related IT Skills in Berkshire

For the 6 months to 7 July 2015, IT jobs across the Berkshire region citing Cisco ICM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Cisco ICM.

1 14 (100.00%) Cisco
2 10 (71.43%) Cisco IPCC
3 7 (50.00%) Frame Relay
3 7 (50.00%) Nortel Periphonics
3 7 (50.00%) Nortel
3 7 (50.00%) Genesys
4 6 (42.86%) IVR
5 4 (28.57%) IP Telephony
5 4 (28.57%) Degree
5 4 (28.57%) Computer Science
5 4 (28.57%) CTI
5 4 (28.57%) SS7
5 4 (28.57%) Project Management
6 3 (21.43%) Cisco ICM Scripting
6 3 (21.43%) Cisco UCCE
7 2 (14.29%) Hadoop
7 2 (14.29%) Open Source
7 2 (14.29%) SaaS
7 2 (14.29%) Capacity Planning
7 2 (14.29%) Unified Communications
7 2 (14.29%) Cisco UCCX
7 2 (14.29%) Cisco CUCM
7 2 (14.29%) DevOps
7 2 (14.29%) Analytical Skills
7 2 (14.29%) Data Centre
7 2 (14.29%) SIGTRAN
7 2 (14.29%) Erlang
7 2 (14.29%) VMware Infrastructure
7 2 (14.29%) Cisco ASA
7 2 (14.29%) Load Balancing

Cisco ICM
Top Related IT Skills in Berkshire by Category

For the 6 months to 7 July 2015, IT jobs across the Berkshire region citing Cisco ICM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Cisco ICM. Up to 20 skills are shown per category.

Application Platforms
1 2 (14.29%) Apache
2 1 (7.14%) MS Exchange
Business Applications
1 7 (50.00%) Nortel Periphonics
Cloud Services
1 2 (14.29%) SaaS
1 2 (14.29%) IaaS
Communications & Networking
1 7 (50.00%) Frame Relay
2 4 (28.57%) IP Telephony
2 4 (28.57%) SS7
2 4 (28.57%) CTI
3 2 (14.29%) MPLS
3 2 (14.29%) OSPF
3 2 (14.29%) BGP
3 2 (14.29%) MGCP
3 2 (14.29%) RTP
3 2 (14.29%) PBX
3 2 (14.29%) PSTN
3 2 (14.29%) TCAP
3 2 (14.29%) ISUP
3 2 (14.29%) SCCP
3 2 (14.29%) INAP
3 2 (14.29%) H.323
3 2 (14.29%) Firewall
3 2 (14.29%) VLAN
3 2 (14.29%) Cisco IPT
3 2 (14.29%) SIGTRAN
Database & Business Intelligence
1 2 (14.29%) Data Warehouse
1 2 (14.29%) Hadoop
2 1 (7.14%) SQL Server
2 1 (7.14%) MS Access
Job Titles
1 6 (42.86%) 2nd Line Support
1 6 (42.86%) Technical Support
2 2 (14.29%) Support Engineer
2 2 (14.29%) Principal Solutions Architect
2 2 (14.29%) Systems Support Engineer
2 2 (14.29%) Principal Architect
2 2 (14.29%) Architect
2 2 (14.29%) Systems Engineer
2 2 (14.29%) Solutions Architect
2 2 (14.29%) Systems Support
3 1 (7.14%) Network Engineer
3 1 (7.14%) 2nd Line Network Engineer
Libraries, Frameworks & Software Standards
1 1 (7.14%) HTML
Miscellaneous
1 6 (42.86%) IVR
2 4 (28.57%) Computer Science
3 2 (14.29%) Analytical Skills
3 2 (14.29%) Data Centre
Operating Systems
1 2 (14.29%) Windows
1 2 (14.29%) Linux
Processes & Methodologies
1 4 (28.57%) Project Management
2 3 (21.43%) Cisco ICM Scripting
3 2 (14.29%) DevOps
3 2 (14.29%) ITIL
3 2 (14.29%) Disaster Recovery
3 2 (14.29%) Agile Software Development
3 2 (14.29%) Load Balancing
3 2 (14.29%) Open Source
3 2 (14.29%) Capacity Planning
Programming Languages
1 2 (14.29%) Erlang
2 1 (7.14%) C
2 1 (7.14%) SQL
2 1 (7.14%) VB
Qualifications
1 4 (28.57%) Degree
2 2 (14.29%) CCVP
Quality Assurance & Compliance
1 1 (7.14%) SLA
System Software
1 2 (14.29%) VMware Infrastructure
Systems Management
1 10 (71.43%) Cisco IPCC
2 3 (21.43%) Cisco UCCE
3 2 (14.29%) Cisco UCCX
3 2 (14.29%) Cisco CUCM
Vendors
1 14 (100.00%) Cisco
2 7 (50.00%) Nortel
2 7 (50.00%) Genesys
3 2 (14.29%) VMware
3 2 (14.29%) Oracle
4 1 (7.14%) Verint