The first table below looks at the demand for Cisco ICM skills in IT jobs advertised for the Berkshire region. Included is a guide to the average salaries offered in IT jobs that have cited Cisco ICM over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Communications & Networking category for the Berkshire region.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
Cisco Intelligent Contact Management (ICM)
Rank 225 221 221
Rank change year-on-year
-4 0
Permanent jobs citing Cisco ICM 1 2 8
As % of all permanent IT jobs located in Berkshire 0.017% 0.038% 0.13%
As % of the Communications & Networking category 0.060% 0.12% 0.47%
Number of salaries quoted 1 2 7
Average salary £27,000 £38,750 £35,000
Average salary % change year-on-year
-30.32% +10.71%
UK excluding London average salary £27,000 £45,750 £35,000
% change year-on-year
-40.98% +30.71%
Communications & Networking Category
Berkshire
Permanent IT job ads with a match in the
Communications & Networking category
1660 1709 1689
As % of all permanent IT jobs located in Berkshire 28.22% 32.11% 27.20%
Number of salaries quoted 1117 1265 1367
Average salary £45,000 £40,000 £42,500
Average salary % change year-on-year
+12.50% -5.88%
90% offered a salary of more than £28,000 £30,500 £30,000
10% offered a salary of more than £60,000 £60,000 £60,000
UK excluding London average salary £40,000 £40,000 £40,000
Cisco ICM
South East

Cisco ICM
Jobs Demand Trend in Berkshire

This chart provides a 3-month moving total of permanent IT jobs citing Cisco ICM across the Berkshire region as a proportion of the total demand within the Communications & Networking category.

Cisco ICM Jobs Demand Trend in Berkshire

Cisco ICM
Salary Trend in Berkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Cisco ICM across the Berkshire region.

Cisco ICM Salary Trend in Berkshire

Cisco ICM
Top 16 Related IT Skills in Berkshire

For the 6 months to 18 April 2014, IT jobs across the Berkshire region citing Cisco ICM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Cisco ICM.

1 2 (100.00%) Cisco
2 1 (50.00%) Avaya
2 1 (50.00%) Salesforce.com
2 1 (50.00%) MGCP
2 1 (50.00%) RTP
2 1 (50.00%) H.323
2 1 (50.00%) Telecoms
2 1 (50.00%) Finance
2 1 (50.00%) Network Design
2 1 (50.00%) Cisco UCCE
2 1 (50.00%) Asterisk PBX
2 1 (50.00%) Unified Communications
2 1 (50.00%) Cisco UCCX
2 1 (50.00%) GSM
2 1 (50.00%) PBX
2 1 (50.00%) VoIP

Cisco ICM
Top Related IT Skills in Berkshire by Category

For the 6 months to 18 April 2014, IT jobs across the Berkshire region citing Cisco ICM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Cisco ICM. Up to 20 skills are shown per category.

Communications & Networking
1 1 (50.00%) MGCP
1 1 (50.00%) RTP
1 1 (50.00%) H.323
1 1 (50.00%) Asterisk PBX
1 1 (50.00%) Unified Communications
1 1 (50.00%) GSM
1 1 (50.00%) PBX
1 1 (50.00%) VoIP
General
1 1 (50.00%) Telecoms
1 1 (50.00%) Finance
Job Titles
1 1 (50.00%) Technical Design Authority
Processes & Methodologies
1 1 (50.00%) Network Design
Systems Management
1 1 (50.00%) Cisco UCCE
1 1 (50.00%) Cisco UCCX
Vendors
1 2 (100.00%) Cisco
2 1 (50.00%) Avaya
2 1 (50.00%) Salesforce.com