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This section looks at the demand for Cisco Intelligent Contact Management (ICM) skills within the Berkshire region with a comparison to our Communications & Networking category. Included is a guide to the average salaries offered in IT jobs that have cited Cisco ICM over the 3 months to 24 July 2008 with a comparison to the same period last year.

LinkCisco Intelligent Contact Management (ICM)
Location
3 months to 24 Jul 2008Same period last year
Rank265286
Rank change on same period last yearUp+21
Matching permanent IT job ads113
As % of all UK permanent IT job ads sampled0.001 %0.005 %
As % of the category below0.039 %0.386 %
Salaries quoted013
Average minimum salary-£62,231
Average salary-£63,038
% change on same period last year-
Average maximum salary-£63,846
UK excluding London average salary£29,929£51,432
% change on same period last year-41.80 %
Berkshire IT Job Market, Communications & NetworkingCommunications & Networking
Berkshire
Matching permanent IT job ads25963366
As % of all UK permanent IT job ads sampled1.367 %1.381 %
Salaries quoted22112665
Average minimum salary£38,303£40,032
Average salary£41,577£43,396
% change on same period last year-4.19 %
Average maximum salary£44,850£46,761
UK excluding London average salary£37,394£39,723
% change on same period last year-5.86 %
Cisco ICM South EastCisco ICM
South East

Cisco ICM
Demand Trend

The chart provides a 3-month moving total beginning in 2004 of permanent IT jobs citing Cisco ICM across the Berkshire region as a proportion of the total demand within the Communications & Networking category.

Berkshire Cisco ICM Demand Trend

Cisco ICM
Salary Trend

The chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Cisco ICM across the Berkshire region.

Berkshire Cisco ICM Salary Trend

Cisco ICM
Job Locations

This section looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Cisco ICM within the Berkshire region over the 3 months to 24 July 2008. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year. A positive number indicates a relative increase in demand.

LocationRank Change
on Same Period
Last Last
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
NewburyNew entry-1--
Cisco ICM South EastCisco ICM
South East

Cisco ICM
Top 19 Related IT Skills

For the 6 months to 24 July 2008, IT jobs across the Berkshire region citing Cisco ICM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Cisco ICM.

113 (100.00 %)Cisco
28 (61.54 %)IVR
36 (46.15 %)Telecoms
45 (38.46 %)IPCC
54 (30.77 %)Project Management
54 (30.77 %)PMI
54 (30.77 %)Genesys
63 (23.08 %)Nortel
72 (15.38 %)Health
72 (15.38 %)Cisco Certification
72 (15.38 %)CCNP
72 (15.38 %)CCNA
72 (15.38 %)VoIP
72 (15.38 %)Pensions
81 (7.692 %)Nortel Periphonics
81 (7.692 %)Ericsson
81 (7.692 %)CTI
81 (7.692 %)Wireless
81 (7.692 %)MD110

Cisco ICM
Top Related IT Skills by Category

For the 6 months to 24 July 2008, IT jobs across the Berkshire region citing Cisco ICM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Cisco ICM. Up to 20 skills are shown per category.

Berkshire IT Job Market, Business ApplicationsBusiness Applications
11 (7.692 %)Nortel Periphonics
Berkshire IT Job Market, Communications & NetworkingCommunications & Networking
15 (38.46 %)IPCC
22 (15.38 %)VoIP
31 (7.692 %)CTI
31 (7.692 %)Wireless
31 (7.692 %)MD110
Berkshire IT Job Market, GeneralGeneral
16 (46.15 %)Telecoms
22 (15.38 %)Health
22 (15.38 %)Pensions
Berkshire IT Job Market, Job TitlesJob Titles
13 (23.08 %)Project Manager
22 (15.38 %)Network Engineer
31 (7.692 %)Technical Analyst
31 (7.692 %)Team Leader
31 (7.692 %)Technical Specialist
31 (7.692 %)Infrastructure Team Leader
31 (7.692 %)Cisco Consultant
31 (7.692 %)Analyst
31 (7.692 %)Consultant
Berkshire IT Job Market, MiscellaneousMiscellaneous
18 (61.54 %)IVR
24 (30.77 %)PMI
Berkshire IT Job Market, Processes & MethodologiesProcesses & Methodologies
14 (30.77 %)Project Management
Berkshire IT Job Market, QualificationsQualifications
12 (15.38 %)CCNP
12 (15.38 %)CCNA
12 (15.38 %)Cisco Certification
Berkshire IT Job Market, VendorsVendors
113 (100.00 %)Cisco
24 (30.77 %)Genesys
33 (23.08 %)Nortel
41 (7.692 %)Ericsson
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