The table below looks at the statistics for Cisco ICM skills in IT jobs advertised for the Berkshire region. Included is a guide to the average salaries offered in IT jobs that have cited Cisco ICM over the 3 months to 3 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
3 Aug 2015
Same period 2014 Same period 2013
Cisco Unified Intelligent Contact Management Enterprise
Rank 210 - 221
Rank change year-on-year
- 0
Permanent jobs citing Cisco ICM 3 0 2
As % of all permanent IT jobs located in Berkshire 0.060% - 0.036%
As % of the Communications & Networking category 0.23% - 0.13%
Number of salaries quoted 0 0 1
Average salary - - £52,500
UK excluding London average salary £67,500 £60,000 £52,500
% change year-on-year
+12.50% +14.28%
Cisco ICM
South East

The following table is for comparison with the above and provides statistics for the entire Communications & Networking category in permanent jobs advertised in the Berkshire region.

Communications & Networking Category
Berkshire
Permanent IT job ads with a match in the
Communications & Networking category
1312 1686 1531
As % of all permanent IT jobs located in Berkshire 26.14% 29.89% 27.66%
Number of salaries quoted 894 949 1138
Average salary £47,500 £45,000 £42,500
Average salary % change year-on-year
+5.55% +5.88%
90% offered a salary of more than £29,000 £28,000 £30,000
10% offered a salary of more than £70,000 £62,500 £65,000
UK excluding London average salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Cisco ICM
Jobs Demand Trend in Berkshire

This chart provides a 3-month moving total of permanent IT jobs citing Cisco ICM across the Berkshire region as a proportion of the total demand within the Communications & Networking category.

Cisco ICM Jobs Demand Trend in Berkshire

Cisco ICM
Salary Trend in Berkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Cisco ICM across the Berkshire region.

Cisco ICM Salary Trend in Berkshire

Cisco ICM
Job Locations in Berkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Cisco ICM within the Berkshire region over the 3 months to 3 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Reading - 3 - -
Cisco ICM
South East

Cisco ICM
Top 30 Related IT Skills in Berkshire

For the 6 months to 3 August 2015, IT jobs across the Berkshire region citing Cisco ICM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Cisco ICM.

1 11 (100.00%) Cisco
2 9 (81.82%) Cisco IPCC
3 6 (54.55%) Nortel Periphonics
3 6 (54.55%) Nortel
3 6 (54.55%) Genesys
3 6 (54.55%) Frame Relay
4 5 (45.45%) IVR
4 5 (45.45%) IP Telephony
5 3 (27.27%) Cisco UCCE
5 3 (27.27%) Unified Communications
5 3 (27.27%) Cisco UCCX
5 3 (27.27%) Cisco CUCM
5 3 (27.27%) Cisco ICM Scripting
5 3 (27.27%) Analytical Skills
5 3 (27.27%) CCVP
5 3 (27.27%) Cisco IPT
5 3 (27.27%) Degree
5 3 (27.27%) Computer Science
5 3 (27.27%) SCCP
5 3 (27.27%) H.323
5 3 (27.27%) CTI
5 3 (27.27%) MGCP
5 3 (27.27%) ITIL
5 3 (27.27%) PBX
5 3 (27.27%) PSTN
5 3 (27.27%) Project Management
6 2 (18.18%) TCAP
6 2 (18.18%) ISUP
6 2 (18.18%) SS7
6 2 (18.18%) INAP

Cisco ICM
Top Related IT Skills in Berkshire by Category

For the 6 months to 3 August 2015, IT jobs across the Berkshire region citing Cisco ICM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Cisco ICM. Up to 20 skills are shown per category.

Business Applications
1 6 (54.55%) Nortel Periphonics
Communications & Networking
1 6 (54.55%) Frame Relay
2 5 (45.45%) IP Telephony
3 3 (27.27%) Cisco IPT
3 3 (27.27%) PBX
3 3 (27.27%) PSTN
3 3 (27.27%) CTI
3 3 (27.27%) MGCP
3 3 (27.27%) SCCP
3 3 (27.27%) H.323
3 3 (27.27%) Unified Communications
4 2 (18.18%) INAP
4 2 (18.18%) SS7
4 2 (18.18%) TCAP
4 2 (18.18%) ISUP
4 2 (18.18%) SIGTRAN
Job Titles
1 6 (54.55%) Technical Support
1 6 (54.55%) 2nd Line Support
2 2 (18.18%) Systems Support Engineer
2 2 (18.18%) Support Engineer
2 2 (18.18%) Systems Engineer
2 2 (18.18%) Systems Support
Miscellaneous
1 5 (45.45%) IVR
2 3 (27.27%) Computer Science
2 3 (27.27%) Analytical Skills
Processes & Methodologies
1 3 (27.27%) ITIL
1 3 (27.27%) Project Management
1 3 (27.27%) Cisco ICM Scripting
Qualifications
1 3 (27.27%) CCVP
1 3 (27.27%) Degree
Systems Management
1 9 (81.82%) Cisco IPCC
2 3 (27.27%) Cisco UCCE
2 3 (27.27%) Cisco UCCX
2 3 (27.27%) Cisco CUCM
Vendors
1 11 (100.00%) Cisco
2 6 (54.55%) Nortel
2 6 (54.55%) Genesys