The table below looks at the statistics for Cisco IPCC skills in IT jobs advertised for the Berkshire region. Included is a guide to the average salaries offered in IT jobs that have cited Cisco IPCC over the 3 months to 27 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Mar 2015
Same period 2014 Same period 2013
Cisco IP Contact Center (IPCC)
Rank 213 210 221
Rank change year-on-year
-3 +11
Permanent jobs citing Cisco IPCC 8 13 3
As % of all permanent IT jobs located in Berkshire 0.15% 0.23% 0.057%
As % of the Systems Management category 1.85% 2.73% 0.72%
Number of salaries quoted 8 1 2
Average salary £45,000 £65,000 £28,750
Average salary % change year-on-year
-30.76% +126.08%
UK excluding London average salary £45,000 £38,000 £45,000
% change year-on-year
+18.42% -15.55%
Cisco IPCC
South East

The following table is for comparison with the above and provides statistics for the entire Systems Management category in permanent jobs advertised in the Berkshire region.

Systems Management Category
Berkshire
Permanent IT job ads with a match in the
Systems Management category
432 476 417
As % of all permanent IT jobs located in Berkshire 7.90% 8.51% 7.99%
Number of salaries quoted 317 320 236
Average salary £50,000 £47,000 £50,000
Average salary % change year-on-year
+6.38% -6.00%
90% offered a salary of more than £32,500 £33,000 £33,500
10% offered a salary of more than £70,000 £55,000 £60,000
UK excluding London average salary £42,500 £42,500 £42,500

Cisco IPCC
Jobs Demand Trend in Berkshire

This chart provides a 3-month moving total of permanent IT jobs citing Cisco IPCC across the Berkshire region as a proportion of the total demand within the Systems Management category.

Cisco IPCC Jobs Demand Trend in Berkshire

Cisco IPCC
Salary Trend in Berkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Cisco IPCC across the Berkshire region.

Cisco IPCC Salary Trend in Berkshire

Cisco IPCC
Job Locations in Berkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Cisco IPCC within the Berkshire region over the 3 months to 27 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bracknell - 8 £45,000 -
Cisco IPCC
South East

Cisco IPCC
Top 28 Related IT Skills in Berkshire

For the 6 months to 27 March 2015, IT jobs across the Berkshire region citing Cisco IPCC also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Cisco IPCC.

1 13 (100.00%) Cisco
2 11 (84.62%) Cisco ICM
3 10 (76.92%) Nortel Periphonics
3 10 (76.92%) Nortel
3 10 (76.92%) Genesys
4 8 (61.54%) Frame Relay
5 3 (23.08%) Sun
5 3 (23.08%) Verint
6 2 (15.38%) Cisco ICM Scripting
6 2 (15.38%) Legal
6 2 (15.38%) WFM
6 2 (15.38%) TCP/IP
6 2 (15.38%) DNS
6 2 (15.38%) SLA
6 2 (15.38%) C
6 2 (15.38%) HTML
6 2 (15.38%) SQL
6 2 (15.38%) VB
6 2 (15.38%) SQL Server
6 2 (15.38%) MS Access
6 2 (15.38%) MS Exchange
6 2 (15.38%) LAN
7 1 (7.69%) VoIP
7 1 (7.69%) Data Protection Act
7 1 (7.69%) Data Protection
7 1 (7.69%) Cisco UCCE
7 1 (7.69%) Performance Metrics
7 1 (7.69%) Degree

Cisco IPCC
Top Related IT Skills in Berkshire by Category

For the 6 months to 27 March 2015, IT jobs across the Berkshire region citing Cisco IPCC also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Cisco IPCC. Up to 20 skills are shown per category.

Application Platforms
1 2 (15.38%) MS Exchange
Business Applications
1 10 (76.92%) Nortel Periphonics
Communications & Networking
1 11 (84.62%) Cisco ICM
2 8 (61.54%) Frame Relay
3 2 (15.38%) LAN
3 2 (15.38%) TCP/IP
3 2 (15.38%) DNS
4 1 (7.69%) VoIP
Database & Business Intelligence
1 2 (15.38%) SQL Server
1 2 (15.38%) MS Access
General
1 2 (15.38%) Legal
Job Titles
1 7 (53.85%) 2nd Line Support
2 6 (46.15%) Technical Support
3 1 (7.69%) Support Engineer
3 1 (7.69%) Network Engineer
3 1 (7.69%) Resource Manager
3 1 (7.69%) 2nd Line Support Engineer
3 1 (7.69%) 2nd Line Network Engineer
3 1 (7.69%) Planning Manager
Libraries, Frameworks & Software Standards
1 2 (15.38%) HTML
Miscellaneous
1 1 (7.69%) Data Protection Act
1 1 (7.69%) Performance Metrics
Processes & Methodologies
1 2 (15.38%) WFM
1 2 (15.38%) Cisco ICM Scripting
2 1 (7.69%) Data Protection
Programming Languages
1 2 (15.38%) C
1 2 (15.38%) SQL
1 2 (15.38%) VB
Qualifications
1 1 (7.69%) Degree
Quality Assurance & Compliance
1 2 (15.38%) SLA
Systems Management
1 1 (7.69%) Cisco UCCE
Vendors
1 13 (100.00%) Cisco
2 10 (76.92%) Nortel
2 10 (76.92%) Genesys
3 3 (23.08%) Verint
3 3 (23.08%) Sun