The first table below looks at the demand for the Service Desk Technician role in IT jobs advertised for the Berkshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Technician in their job title over the 3 months to 23 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Berkshire region.

Location
3 months to
23 May 2013
Same period 2012 Same period 2011
Service Desk Technician
Rank 215 217 -
Rank change year-on-year
+2 -
Permanent jobs requiring a Service Desk Technician 1 2 0
As % of all permanent IT jobs located in Berkshire 0.019% 0.033% -
As % of the Job Titles category 0.021% 0.035% -
Number of salaries quoted 1 0 0
Average salary £22,500 - -
UK excluding London average salary £22,500 £19,000 £21,500
% change year-on-year
+18.42% -11.62%
All Job Titles
Berkshire
Permanent IT job ads with a match in the
Job Titles category
4862 5796 4977
As % of all permanent IT jobs located in Berkshire 94.10% 94.44% 94.28%
Number of salaries quoted 3861 4940 4138
Average salary £42,500 £42,500 £42,000
Average salary % change year-on-year
- +1.19%
90% offered a salary of more than £26,000 £27,500 £26,000
10% offered a salary of more than £65,000 £62,500 £60,000
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%
Service Desk Technician
South East

Service Desk Technician
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Technician across the Berkshire region as a proportion of the total demand within the Job Titles category.

Berkshire Service Desk Technician Jobs Demand Trend

Service Desk Technician
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Technician across the Berkshire region.

Berkshire Service Desk Technician Salary Trend

Service Desk Technician
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Technician within the Berkshire region over the 3 months to 23 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Reading - 1 £22,500 -
Service Desk Technician
South East

Service Desk Technician
Top 20 Related IT Skills

For the 6 months to 23 May 2013, IT jobs across the Berkshire region that cited Service Desk Technician in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Technician in their job title.

1 3 (100.00%) Windows
2 1 (33.33%) Incident Management
2 1 (33.33%) Problem Management
2 1 (33.33%) Mac OS
2 1 (33.33%) ITIL
2 1 (33.33%) MS Excel
2 1 (33.33%) Windows XP
2 1 (33.33%) VPN
2 1 (33.33%) Cisco
2 1 (33.33%) Microsoft
2 1 (33.33%) CCNA
2 1 (33.33%) Active Directory
2 1 (33.33%) Cisco Certification
2 1 (33.33%) ITIL Certification
2 1 (33.33%) Juniper
2 1 (33.33%) Blackberry
2 1 (33.33%) Blackberry Enterprise Server
2 1 (33.33%) Change Management
2 1 (33.33%) Firewall
2 1 (33.33%) Mitel

Service Desk Technician
Top Related IT Skills by Category

For the 6 months to 23 May 2013, IT jobs across the Berkshire region that cited Service Desk Technician in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Technician in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (33.33%) Blackberry Enterprise Server
Applications
1 1 (33.33%) MS Excel
Communications & Networking
1 1 (33.33%) VPN
1 1 (33.33%) Firewall
Miscellaneous
1 1 (33.33%) Blackberry
Operating Systems
1 3 (100.00%) Windows
2 1 (33.33%) Mac OS
2 1 (33.33%) Windows XP
Processes & Methodologies
1 1 (33.33%) Incident Management
1 1 (33.33%) Problem Management
1 1 (33.33%) ITIL
1 1 (33.33%) Change Management
Qualifications
1 1 (33.33%) CCNA
1 1 (33.33%) Cisco Certification
1 1 (33.33%) ITIL Certification
System Software
1 1 (33.33%) Active Directory
Vendors
1 1 (33.33%) Cisco
1 1 (33.33%) Microsoft
1 1 (33.33%) Juniper
1 1 (33.33%) Mitel