The statistics below represent IT jobs advertised across the Berkshire region that had Service Desk Technician featuring in the job title. Included is a guide to the salaries offered over the 3 months to 9 December 2016 with a comparison to same period over 2 years.

3 months to
9 Dec 2016
Same period 2015 Same period 2014
Service Desk Technician
Rank 192 - 230
Rank change year-on-year
- 0
Permanent jobs requiring a Service Desk Technician 3 0 2
As % of all permanent IT jobs located in Berkshire 0.074% - 0.034%
As % of the Job Titles category 0.077% - 0.036%
Number of salaries quoted 3 0 2
Median salary £25,000 - £26,000
UK excluding London median salary £22,000 £21,500 £22,500
% change year-on-year
+2.32% -4.44%
Service Desk Technician
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Berkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Berkshire
Permanent IT job ads with a match in the
Job Titles category
3877 5765 5612
As % of all permanent IT jobs located in Berkshire 95.19% 96.02% 96.19%
Number of salaries quoted 2980 4709 3847
Median salary £50,000 £48,000 £45,000
Median salary % change year-on-year
+4.16% +6.66%
90% offered a salary of more than £27,000 £28,500 £25,000
10% offered a salary of more than £70,000 £65,000 £67,500
UK excluding London median salary £41,500 £41,000 £40,000
% change year-on-year
+1.21% +2.50%

Service Desk Technician
Jobs Demand Trend in Berkshire

The demand trend of job ads across the Berkshire region that featured Service Desk Technician in the job title.

Service Desk Technician Jobs Demand Trend in Berkshire

Service Desk Technician
Salary Trend in Berkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Technician across the Berkshire region.

Service Desk Technician Salary Trend in Berkshire

Service Desk Technician Skill Set
Top 30 Related IT Skills in Berkshire

For the 6 months to 9 December 2016, Service Desk Technician job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Berkshire region featuring Service Desk Technician in the job title.

1 12 (100.00%) Microsoft
1 12 (100.00%) Active Directory
2 11 (91.67%) VMware
3 8 (66.67%) Symantec
4 6 (50.00%) Finance
4 6 (50.00%) VMware Infrastructure
5 4 (33.33%) MCITP
5 4 (33.33%) Virtual Desktop
5 4 (33.33%) Internet
5 4 (33.33%) Cisco Certification
5 4 (33.33%) Microsoft Certification
5 4 (33.33%) CCNA
5 4 (33.33%) WAN
5 4 (33.33%) TCP/IP
5 4 (33.33%) ITIL
5 4 (33.33%) Windows
5 4 (33.33%) MS Exchange
5 4 (33.33%) LAN
6 3 (25.00%) MS Excel
6 3 (25.00%) Foreign Exchange (FX)
7 2 (16.67%) Backup Exec
7 2 (16.67%) Information Security
7 2 (16.67%) Dynamics CRM
7 2 (16.67%) A+ Certification
7 2 (16.67%) Avaya
7 2 (16.67%) Epicor
7 2 (16.67%) Project Management
7 2 (16.67%) Management Information System
7 2 (16.67%) CRM
7 2 (16.67%) VoIP

Service Desk Technician Skill Set
Top Related IT Skills in Berkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (33.33%) MS Exchange
2 2 (16.67%) Exchange Server 2007
2 2 (16.67%) Exchange Server 2010
2 2 (16.67%) Exchange Server 2013
2 2 (16.67%) Skype for Business
Applications
1 3 (25.00%) MS Excel
2 1 (8.33%) MS Office
Business Applications
1 2 (16.67%) Dynamics CRM
2 1 (8.33%) Payment Gateway
Cloud Services
1 2 (16.67%) Office 365
Communications & Networking
1 4 (33.33%) Internet
1 4 (33.33%) LAN
1 4 (33.33%) TCP/IP
1 4 (33.33%) WAN
2 2 (16.67%) DHCP
2 2 (16.67%) DNS
2 2 (16.67%) Skype
2 2 (16.67%) VoIP
2 2 (16.67%) VPN
General
1 6 (50.00%) Finance
Miscellaneous
1 3 (25.00%) Foreign Exchange (FX)
2 2 (16.67%) Management Information System
Operating Systems
1 4 (33.33%) Windows
Processes & Methodologies
1 4 (33.33%) ITIL
2 2 (16.67%) CRM
2 2 (16.67%) Information Security
2 2 (16.67%) Mentoring
2 2 (16.67%) Problem Management
2 2 (16.67%) Project Management
2 2 (16.67%) Time Management
Qualifications
1 4 (33.33%) CCNA
1 4 (33.33%) Cisco Certification
1 4 (33.33%) MCITP
1 4 (33.33%) Microsoft Certification
2 2 (16.67%) A+ Certification
2 2 (16.67%) Degree
2 2 (16.67%) MCP
2 2 (16.67%) MCSA
2 2 (16.67%) MCSE
Quality Assurance & Compliance
1 2 (16.67%) ISO/IEC 27001
System Software
1 12 (100.00%) Active Directory
2 6 (50.00%) VMware Infrastructure
3 4 (33.33%) Virtual Desktop
Systems Management
1 2 (16.67%) Backup Exec
Vendors
1 12 (100.00%) Microsoft
2 11 (91.67%) VMware
3 8 (66.67%) Symantec
4 2 (16.67%) Avaya
4 2 (16.67%) Cisco
4 2 (16.67%) Epicor
4 2 (16.67%) Veeam