The table below looks at the statistics for the Service Desk Technician role in IT jobs advertised for the Berkshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Technician in their job title over the 3 months to 29 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 Aug 2014
Same period 2013 Same period 2012
Service Desk Technician
Rank 224 - 208
Rank change year-on-year
- 0
Permanent jobs requiring a Service Desk Technician 3 0 7
As % of all permanent IT jobs located in Berkshire 0.050% - 0.13%
As % of the Job Titles category 0.055% - 0.13%
Number of salaries quoted 3 0 0
Average salary £22,000 - -
UK excluding London average salary £25,000 £21,500 £18,975
% change year-on-year
+16.27% +13.30%
Service Desk Technician
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Berkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Berkshire
Permanent IT job ads with a match in the
Job Titles category
5496 5108 5231
As % of all permanent IT jobs located in Berkshire 92.35% 92.97% 94.00%
Number of salaries quoted 3839 3994 4357
Average salary £45,000 £42,500 £42,500
Average salary % change year-on-year
+5.88% -
90% offered a salary of more than £26,250 £25,500 £26,825
10% offered a salary of more than £70,000 £60,000 £65,000
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

Service Desk Technician
Jobs Demand Trend in Berkshire

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Technician in the job title across the Berkshire region as a proportion of the total demand within the Job Titles category.

Service Desk Technician Jobs Demand Trend in Berkshire

Service Desk Technician
Salary Trend in Berkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Technician across the Berkshire region.

Service Desk Technician Salary Trend in Berkshire

Service Desk Technician
Job Locations in Berkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Technician within the Berkshire region over the 3 months to 29 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Reading - 2 £25,500 -
Service Desk Technician
South East

Service Desk Technician
Top 15 Related IT Skills in Berkshire

For the 6 months to 29 August 2014, IT jobs across the Berkshire region that cited Service Desk Technician in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Technician in their job title.

1 2 (66.67%) Windows
1 2 (66.67%) MS Excel
1 2 (66.67%) Microsoft
1 2 (66.67%) Active Directory
1 2 (66.67%) Windows 7
2 1 (33.33%) Office 365
2 1 (33.33%) Windows Server 2012
2 1 (33.33%) ITIL
2 1 (33.33%) Windows Server 2008
2 1 (33.33%) Citrix
2 1 (33.33%) Lotus
2 1 (33.33%) Apple
2 1 (33.33%) SLA
2 1 (33.33%) Cisco
2 1 (33.33%) IBM Notes

Service Desk Technician
Top Related IT Skills in Berkshire by Category

For the 6 months to 29 August 2014, IT jobs across the Berkshire region that cited Service Desk Technician in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Technician in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (33.33%) IBM Notes
Applications
1 2 (66.67%) MS Excel
Cloud Services
1 1 (33.33%) Office 365
Operating Systems
1 2 (66.67%) Windows
1 2 (66.67%) Windows 7
2 1 (33.33%) Windows Server 2012
2 1 (33.33%) Windows Server 2008
Processes & Methodologies
1 1 (33.33%) ITIL
Quality Assurance & Compliance
1 1 (33.33%) SLA
System Software
1 2 (66.67%) Active Directory
Vendors
1 2 (66.67%) Microsoft
2 1 (33.33%) Citrix
2 1 (33.33%) Lotus
2 1 (33.33%) Apple
2 1 (33.33%) Cisco