The statistics below represent IT jobs advertised across the Berkshire region that had Service Desk Technician featuring in the job title. Included is a guide to the salaries offered over the 3 months to 27 September 2016 with a comparison to same period over 2 years.

3 months to
27 Sep 2016
Same period 2015 Same period 2014
Service Desk Technician
Rank 197 - 235
Rank change year-on-year
- 0
Permanent jobs requiring a Service Desk Technician 12 0 3
As % of all permanent IT jobs located in Berkshire 0.28% - 0.051%
As % of the Job Titles category 0.29% - 0.054%
Number of salaries quoted 12 0 3
Median salary £25,000 - £27,500
UK excluding London median salary £23,000 £19,000 £23,000
% change year-on-year
+21.05% -17.39%
Service Desk Technician
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Berkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Berkshire
Permanent IT job ads with a match in the
Job Titles category
4102 4993 5536
As % of all permanent IT jobs located in Berkshire 95.95% 96.00% 94.89%
Number of salaries quoted 3240 3973 3777
Median salary £50,000 £47,500 £42,500
Median salary % change year-on-year
+5.26% +11.76%
90% offered a salary of more than £30,000 £26,500 £25,500
10% offered a salary of more than £70,000 £65,000 £65,000
UK excluding London median salary £42,500 £40,000 £40,000
% change year-on-year
+6.25% -

Service Desk Technician
Jobs Demand Trend in Berkshire

The demand trend of job ads across the Berkshire region that featured Service Desk Technician in the job title.

Service Desk Technician Jobs Demand Trend in Berkshire

Service Desk Technician
Salary Trend in Berkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Technician across the Berkshire region.

Service Desk Technician Salary Trend in Berkshire

Service Desk Technician
Job Locations in Berkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Technician within the Berkshire region over the 3 months to 27 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bracknell - 6 £25,000 -
Reading - 2 £23,000 -
Service Desk Technician
South East

Service Desk Technician Skill Set
Top 30 Related IT Skills in Berkshire

For the 6 months to 27 September 2016, Service Desk Technician job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Berkshire region featuring Service Desk Technician in the job title.

1 13 (100.00%) Microsoft
1 13 (100.00%) Active Directory
2 12 (92.31%) VMware
3 9 (69.23%) Symantec
4 7 (53.85%) VMware Infrastructure
5 6 (46.15%) Finance
6 5 (38.46%) MCITP
6 5 (38.46%) Microsoft Certification
6 5 (38.46%) Windows
6 5 (38.46%) MS Exchange
7 4 (30.77%) LAN
7 4 (30.77%) TCP/IP
7 4 (30.77%) ITIL
7 4 (30.77%) MS Excel
7 4 (30.77%) CCNA
7 4 (30.77%) WAN
7 4 (30.77%) Cisco Certification
7 4 (30.77%) Internet
7 4 (30.77%) Virtual Desktop
8 3 (23.08%) Degree
8 3 (23.08%) Office 365
8 3 (23.08%) Foreign Exchange (FX)
8 3 (23.08%) DHCP
8 3 (23.08%) MCP
8 3 (23.08%) VPN
8 3 (23.08%) DNS
8 3 (23.08%) MCSE
9 2 (15.38%) MCSA
9 2 (15.38%) VoIP
9 2 (15.38%) MS Office

Service Desk Technician Skill Set
Top Related IT Skills in Berkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (38.46%) MS Exchange
2 2 (15.38%) Exchange Server 2007
2 2 (15.38%) Exchange Server 2010
2 2 (15.38%) Exchange Server 2013
2 2 (15.38%) Skype for Business
3 1 (7.69%) SharePoint
Applications
1 4 (30.77%) MS Excel
2 2 (15.38%) MS Office
Business Applications
1 2 (15.38%) Dynamics CRM
2 1 (7.69%) Payment Gateway
Cloud Services
1 3 (23.08%) Office 365
Communications & Networking
1 4 (30.77%) Internet
1 4 (30.77%) LAN
1 4 (30.77%) TCP/IP
1 4 (30.77%) WAN
2 3 (23.08%) DHCP
2 3 (23.08%) DNS
2 3 (23.08%) VPN
3 2 (15.38%) Skype
3 2 (15.38%) VoIP
Database & Business Intelligence
1 1 (7.69%) SQL Server
General
1 6 (46.15%) Finance
Miscellaneous
1 3 (23.08%) Foreign Exchange (FX)
2 2 (15.38%) Management Information System
Operating Systems
1 5 (38.46%) Windows
2 1 (7.69%) Android
2 1 (7.69%) Apple iOS
2 1 (7.69%) Mac OS X
2 1 (7.69%) Windows 10
2 1 (7.69%) Windows 8
2 1 (7.69%) Windows Server
2 1 (7.69%) Windows Vista
2 1 (7.69%) Windows XP
Processes & Methodologies
1 4 (30.77%) ITIL
2 2 (15.38%) CRM
2 2 (15.38%) Information Security
2 2 (15.38%) Mentoring
2 2 (15.38%) Problem Management
2 2 (15.38%) Project Management
2 2 (15.38%) Time Management
3 1 (7.69%) Migration
Qualifications
1 5 (38.46%) MCITP
1 5 (38.46%) Microsoft Certification
2 4 (30.77%) CCNA
2 4 (30.77%) Cisco Certification
3 3 (23.08%) Degree
3 3 (23.08%) MCP
3 3 (23.08%) MCSE
4 2 (15.38%) A+ Certification
4 2 (15.38%) MCSA
5 1 (7.69%) GNVQ
Quality Assurance & Compliance
1 2 (15.38%) ISO/IEC 27001
2 1 (7.69%) SLA
System Software
1 13 (100.00%) Active Directory
2 7 (53.85%) VMware Infrastructure
3 4 (30.77%) Virtual Desktop
4 1 (7.69%) Hyper-V
4 1 (7.69%) vSphere
Systems Management
1 2 (15.38%) Backup Exec
Vendors
1 13 (100.00%) Microsoft
2 12 (92.31%) VMware
3 9 (69.23%) Symantec
4 2 (15.38%) Avaya
4 2 (15.38%) Cisco
4 2 (15.38%) Epicor
4 2 (15.38%) Veeam
5 1 (7.69%) Acronis