The first table below looks at the demand for the 1st Line Support role in IT jobs advertised for the Birmingham region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support in their job title over the 3 months to 24 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Birmingham region.

Location
3 months to
24 Apr 2014
Same period 2013 Same period 2012
First Line Support
Rank 107 112 91
Rank change year-on-year
+5 -21
Permanent jobs requiring a 1st Line Support 5 3 8
As % of all permanent IT jobs located in Birmingham 0.28% 0.17% 0.55%
As % of the Job Titles category 0.29% 0.19% 0.57%
Number of salaries quoted 5 3 8
Average salary £18,500 £22,000 £19,000
Average salary % change year-on-year
-15.90% +15.78%
90% offered a salary of more than £17,250 £21,200 £14,895
10% offered a salary of more than £22,700 £24,000 £24,650
UK excluding London average salary £20,000 £19,500 £19,000
% change year-on-year
+2.56% +2.63%
Job Titles Category
Birmingham
Permanent IT job ads with a match in the
Job Titles category
1714 1620 1408
As % of all permanent IT jobs located in Birmingham 95.54% 94.08% 96.64%
Number of salaries quoted 1490 1348 1252
Average salary £42,500 £40,000 £37,500
Average salary % change year-on-year
+6.25% +6.66%
90% offered a salary of more than £27,500 £25,000 £25,500
10% offered a salary of more than £65,000 £62,500 £65,000
UK excluding London average salary £40,000 £38,000 £38,000
% change year-on-year
+5.26% -
1st Line Support
West Midlands

1st Line Support
Jobs Demand Trend in Birmingham

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support in the job title across the Birmingham region as a proportion of the total demand within the Job Titles category.

1st Line Support Jobs Demand Trend in Birmingham

1st Line Support
Salary Trend in Birmingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support across the Birmingham region.

1st Line Support Salary Trend in Birmingham

1st Line Support
Top 30 Related IT Skills in Birmingham

For the 6 months to 24 April 2014, IT jobs across the Birmingham region that cited 1st Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title.

1 8 (100.00%) Windows
2 6 (75.00%) Microsoft
3 4 (50.00%) Active Directory
3 4 (50.00%) Linux
3 4 (50.00%) ITIL
3 4 (50.00%) Blackberry
4 3 (37.50%) MS Office
4 3 (37.50%) MS Excel
4 3 (37.50%) Windows Server 2003
4 3 (37.50%) Windows XP
4 3 (37.50%) VPN
5 1 (12.50%) RDBMS
5 1 (12.50%) SLA
5 1 (12.50%) Progress
5 1 (12.50%) Citrix
5 1 (12.50%) Sage
5 1 (12.50%) Salesforce.com
5 1 (12.50%) Shell Script
5 1 (12.50%) Degree
5 1 (12.50%) CRM
5 1 (12.50%) Solaris
5 1 (12.50%) CSS
5 1 (12.50%) UNIX
5 1 (12.50%) C
5 1 (12.50%) C++
5 1 (12.50%) HTML
5 1 (12.50%) Java
5 1 (12.50%) Perl
5 1 (12.50%) PHP
5 1 (12.50%) SQL

1st Line Support
Top Related IT Skills in Birmingham by Category

For the 6 months to 24 April 2014, IT jobs across the Birmingham region that cited 1st Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title. Up to 20 skills are shown per category.

Applications
1 3 (37.50%) MS Office
1 3 (37.50%) MS Excel
Communications & Networking
1 3 (37.50%) VPN
Database & Business Intelligence
1 1 (12.50%) RDBMS
1 1 (12.50%) Relational Database
Libraries, Frameworks & Software Standards
1 1 (12.50%) CSS
1 1 (12.50%) HTML
Miscellaneous
1 4 (50.00%) Blackberry
Operating Systems
1 8 (100.00%) Windows
2 4 (50.00%) Linux
3 3 (37.50%) Windows Server 2003
3 3 (37.50%) Windows XP
4 1 (12.50%) Solaris
4 1 (12.50%) UNIX
Processes & Methodologies
1 4 (50.00%) ITIL
2 1 (12.50%) CRM
Programming Languages
1 1 (12.50%) Shell Script
1 1 (12.50%) C
1 1 (12.50%) C++
1 1 (12.50%) Java
1 1 (12.50%) Perl
1 1 (12.50%) PHP
1 1 (12.50%) SQL
Qualifications
1 1 (12.50%) Degree
Quality Assurance & Compliance
1 1 (12.50%) SLA
System Software
1 4 (50.00%) Active Directory
Vendors
1 6 (75.00%) Microsoft
2 1 (12.50%) Progress
2 1 (12.50%) Citrix
2 1 (12.50%) Sage
2 1 (12.50%) Salesforce.com
2 1 (12.50%) Sybase
Birmingham, West Midlands (County)
Jumar
Salary: £18,500 per annum
Posted: 2 days ago
Birmingham
Jumar Solutions
Salary: 18500 per annum
Posted: 26 days ago