The statistics below represent IT jobs advertised across the Birmingham region that had 1st Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 21 January 2017 with a comparison to same period over 2 years.

3 months to
21 Jan 2017
Same period 2016 Same period 2015
First Line Support
West Midlands / Birmingham
Rank 118 110 119
Rank change year-on-year
-8 +9
Permanent jobs requiring a 1st Line Support 10 16 6
As % of all permanent IT jobs located in Birmingham 0.53% 0.84% 0.33%
As % of the Job Titles category 0.55% 0.87% 0.34%
Number of salaries quoted 9 16 6
Median salary £21,500 £21,000 £19,375
Median salary % change year-on-year
+2.38% +8.38%
90% offered a salary of more than £18,400 £20,000 £18,875
10% offered a salary of more than £24,500 £32,000 £20,625
UK excluding London median salary £21,000 £21,000 £19,875
% change year-on-year
- +5.66%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Birmingham region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Birmingham
Permanent IT job ads with a match in the
Job Titles category
1831 1840 1765
As % of all permanent IT jobs located in Birmingham 97.39% 96.89% 97.62%
Number of salaries quoted 1389 1546 1603
Median salary £42,500 £40,000 £40,000
Median salary % change year-on-year
+6.25% -
90% offered a salary of more than £27,500 £26,000 £22,500
10% offered a salary of more than £62,500 £65,000 £60,000
UK excluding London median salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

1st Line Support
Jobs Demand Trend in Birmingham

The demand trend of job ads across the Birmingham region that featured 1st Line Support in the job title.

1st Line Support Jobs Demand Trend in Birmingham

1st Line Support
Salary Trend in Birmingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support across the Birmingham region.

1st Line Support Salary Trend in Birmingham

1st Line Support Skill Set
Top 30 Related IT Skills in Birmingham

For the 6 months to 21 January 2017, 1st Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Birmingham region featuring 1st Line Support in the job title.

1 14 (70.00%) Windows
1 14 (70.00%) Microsoft
2 9 (45.00%) MS Office
3 7 (35.00%) Active Directory
4 6 (30.00%) Windows 7
4 6 (30.00%) Law
5 4 (20.00%) Analytical Skills
5 4 (20.00%) Legal
5 4 (20.00%) Degree
5 4 (20.00%) SQL
6 3 (15.00%) SQL Server
6 3 (15.00%) Windows XP
6 3 (15.00%) MS Excel
6 3 (15.00%) Mathematics
6 3 (15.00%) Service Management
6 3 (15.00%) Windows Server
6 3 (15.00%) Windows Server 2008
6 3 (15.00%) iPad
6 3 (15.00%) Apple iOS
7 2 (10.00%) Mobile Computing
7 2 (10.00%) Mobile Device Management
7 2 (10.00%) Firewall
7 2 (10.00%) Document Management
7 2 (10.00%) MS PowerPoint
7 2 (10.00%) Windows Mobile
7 2 (10.00%) Computer Science
7 2 (10.00%) French Language
7 2 (10.00%) German Language
7 2 (10.00%) Swedish Language
7 2 (10.00%) Android

1st Line Support Skill Set
Top Related IT Skills in Birmingham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (5.00%) MS Exchange
Applications
1 9 (45.00%) MS Office
2 3 (15.00%) MS Excel
3 2 (10.00%) MS PowerPoint
3 2 (10.00%) MS Project
3 2 (10.00%) MS Visio
4 1 (5.00%) Spreadsheet
Cloud Services
1 1 (5.00%) Office 365
Communications & Networking
1 2 (10.00%) Firewall
1 2 (10.00%) LAN
Database & Business Intelligence
1 3 (15.00%) SQL Server
2 2 (10.00%) MS Access
3 1 (5.00%) Data Mining
3 1 (5.00%) Relational Database
Development Applications
1 1 (5.00%) ProC
General
1 6 (30.00%) Law
2 4 (20.00%) Legal
3 2 (10.00%) French Language
3 2 (10.00%) German Language
3 2 (10.00%) Swedish Language
Libraries, Frameworks & Software Standards
1 1 (5.00%) Web Services
Miscellaneous
1 4 (20.00%) Analytical Skills
2 3 (15.00%) iPad
2 3 (15.00%) Mathematics
3 2 (10.00%) Blackberry
3 2 (10.00%) Computer Science
3 2 (10.00%) Mobile Computing
4 1 (5.00%) User Experience
Operating Systems
1 14 (70.00%) Windows
2 6 (30.00%) Windows 7
3 3 (15.00%) Apple iOS
3 3 (15.00%) Windows Server
3 3 (15.00%) Windows Server 2008
3 3 (15.00%) Windows XP
4 2 (10.00%) Android
4 2 (10.00%) Windows Mobile
5 1 (5.00%) Linux
5 1 (5.00%) Mac OS
5 1 (5.00%) Windows Server 2012
Processes & Methodologies
1 3 (15.00%) Service Management
2 2 (10.00%) Document Management
2 2 (10.00%) ERP
2 2 (10.00%) ITIL
2 2 (10.00%) Mobile Device Management
3 1 (5.00%) Asset Management
3 1 (5.00%) Data Entry
3 1 (5.00%) Incident Management
3 1 (5.00%) Stakeholder Management
Programming Languages
1 4 (20.00%) SQL
2 1 (5.00%) C
2 1 (5.00%) VB
2 1 (5.00%) VBA
Qualifications
1 4 (20.00%) Degree
2 1 (5.00%) ITIL Certification
2 1 (5.00%) SC Cleared
2 1 (5.00%) Security Cleared
Quality Assurance & Compliance
1 2 (10.00%) SLA
2 1 (5.00%) Data Quality
System Software
1 7 (35.00%) Active Directory
Vendors
1 14 (70.00%) Microsoft
2 2 (10.00%) Adobe
3 1 (5.00%) LexisNexis
3 1 (5.00%) Mitel
3 1 (5.00%) Oracle
3 1 (5.00%) PeopleSoft
3 1 (5.00%) Remedy
3 1 (5.00%) Spiceworks
Birmingham
Nigel Frank International
Posted: 3 days ago