Birmingham 1st Line Support Jobs

This section looks at the demand for the 1st Line Support role in IT jobs within the Birmingham region compared to all other Job Titles we currently track. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support in their job title over the 3 months to 25 July 2008 with a comparison to the same period last year.

First Line Support
Location Abingdon Andover Aylesbury Barking Basingstoke Bath Bedfordshire Berkshire Billericay Birmingham Bishop's Stortford Borehamwood Bracknell Bradford Brighton Bristol Buckinghamshire Bury St Edmunds Caerphilly Cambridge Cambridgeshire Canary Wharf Cardiff Chelmsford Cheltenham Cheshire Chester Chichester Chippenham City of London Colchester Coulsdon Coventry Cranleigh Crawley Crewe Croydon Cumbria Darlington Daventry Derbyshire Devon Docklands, London Dorset Durham East Grinstead East Midlands East of England East Sussex Edgware Edinburgh Egham England Epsom Essex Exeter Fareham Farnborough Farnham Gatwick Gloucester Gloucestershire Godalming Greenford Greenock Guildford Halifax Hampshire Harlow Harrogate Harrow Hayes Hemel Hempstead Herefordshire Hertfordshire High Wycombe Hinckley Horsham Huddersfield Ilford Inverclyde Ipswich Kent Lancashire Leatherhead Leeds Leicester Leicestershire Leighton Buzzard Liverpool Livingston London Loughborough Lymington Maidenhead Maidstone Manchester Marlow Merseyside Middlesbrough Middlesex Milton Keynes Monmouthshire New Malden Newbury Norfolk North East North West North Yorkshire Northampton Northamptonshire Norwich Nottingham Nottinghamshire Oswestry Otley Oxford Oxfordshire Peterborough Portsmouth Preston Reading Redditch Romford Royston Rugby Salford Salisbury Scotland Sevenoaks Sheffield Shropshire Slough Solihull Somerset South East South Wales South West South Yorkshire Southampton St Albans Staines Stevenage Suffolk Sunbury-on-Thames Sunderland Surrey Sussex Swindon Tadworth Telford Thatcham Tilbury Tiverton Trowbridge Twickenham Tyne and Wear UK Upminster Uxbridge Wales Wallington Warrington Warwick Warwickshire Watford West Lothian West Midlands West Sussex West Yorkshire Wetherby Weybridge Wigan Wiltshire Wimbledon Windsor Woking Wokingham Worcestershire York Yorkshire	3 months to 25 Jul 2008	Same period last year
Rank	121	114
Rank change on same period last year	-7
Matching permanent IT job ads	16	15
As % of all UK permanent IT job ads sampled	0.008 %	0.006 %
As % of the category below	0.557 %	0.559 %
Salaries quoted	12	10
Average minimum salary	£17,667	£17,550
Average salary	£19,479	£18,350
% change on same period last year	+6.15 %
Average maximum salary	£21,292	£19,150
UK excluding London average salary	£19,969	£19,474
% change on same period last year	+2.53 %
Job Titles Birmingham
Matching permanent IT job ads	2873	2681
As % of all UK permanent IT job ads sampled	1.517 %	1.098 %
Salaries quoted	2512	2271
Average minimum salary	£35,752	£36,003
Average salary	£39,324	£39,373
% change on same period last year	-0.12 %
Average maximum salary	£42,895	£42,743
UK excluding London average salary	£38,197	£39,483
% change on same period last year	-3.25 %
1st Line Support West Midlands

1st Line Support
Demand Trend

The chart provides a 3-month moving total beginning in 2004 of permanent IT jobs citing 1st Line Support across the Birmingham region as a proportion of the total demand within the Job Titles category.

1st Line Support
Salary Trend

The chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support across the Birmingham region.

1st Line Support
Salary Histogram

The chart provides a salary histogram for IT jobs citing 1st Line Support across the Birmingham region over the 3 months to 25 July 2008.

1st Line Support
Top 30 Related IT Skills

For the 6 months to 25 July 2008, IT jobs across the Birmingham region that cited 1st Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title.

1 10 (45.45 %) Windows 1 10 (45.45 %) MS Office 2 9 (40.91 %) Active Directory 3 7 (31.82 %) Microsoft 3 7 (31.82 %) Windows XP 4 5 (22.73 %) MS Exchange 4 5 (22.73 %) MS Excel 5 4 (18.18 %) ERP 5 4 (18.18 %) Windows 2000 5 4 (18.18 %) VPN 5 4 (18.18 %) Business Intelligence 5 4 (18.18 %) Logistics 5 4 (18.18 %) Project Management 6 3 (13.64 %) Education 6 3 (13.64 %) Service Management

6 3 (13.64 %) Remedy 6 3 (13.64 %) SLA 6 3 (13.64 %) SQL 7 2 (9.091 %) SQL Server 7 2 (9.091 %) Business Objects 7 2 (9.091 %) WebLogic 7 2 (9.091 %) ITIL 7 2 (9.091 %) BusinessObjects 7 2 (9.091 %) Citrix 7 2 (9.091 %) BEA 7 2 (9.091 %) Information Security 7 2 (9.091 %) Exchange Server 2003 7 2 (9.091 %) ISO27001 7 2 (9.091 %) Degree 7 2 (9.091 %) Government

1st Line Support
Top Related IT Skills by Category

For the 6 months to 25 July 2008, IT jobs across the Birmingham region that cited 1st Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms 1 5 (22.73 %) MS Exchange 2 2 (9.091 %) WebLogic 2 2 (9.091 %) Exchange Server 2003 3 1 (4.545 %) Exchange Server 5.5	Applications 1 10 (45.45 %) MS Office 2 5 (22.73 %) MS Excel
Communications & Networking 1 4 (18.18 %) VPN 2 1 (4.545 %) Internet 2 1 (4.545 %) Firewall 2 1 (4.545 %) ADSL 2 1 (4.545 %) WAN	Database & Business Intelligence 1 2 (9.091 %) SQL Server 1 2 (9.091 %) BusinessObjects
General 1 3 (13.64 %) Education 2 2 (9.091 %) Government 3 1 (4.545 %) Law 3 1 (4.545 %) Publishing	Operating Systems 1 10 (45.45 %) Windows 2 7 (31.82 %) Windows XP 3 4 (18.18 %) Windows 2000
Processes & Methodologies 1 4 (18.18 %) ERP 1 4 (18.18 %) Business Intelligence 1 4 (18.18 %) Project Management 1 4 (18.18 %) Logistics 2 3 (13.64 %) Service Management 3 2 (9.091 %) Information Security 3 2 (9.091 %) ITIL 4 1 (4.545 %) WFM	Programming Languages 1 3 (13.64 %) SQL
Qualifications 1 2 (9.091 %) Degree 2 1 (4.545 %) MCP 2 1 (4.545 %) MCSE 2 1 (4.545 %) MCSA 2 1 (4.545 %) CCNA 2 1 (4.545 %) Cisco Certification 2 1 (4.545 %) Microsoft Certification	Quality Assurance & Compliance 1 3 (13.64 %) SLA 2 2 (9.091 %) ISO27001
System Software 1 9 (40.91 %) Active Directory 2 1 (4.545 %) MetaFrame	Vendors 1 7 (31.82 %) Microsoft 2 3 (13.64 %) Remedy 3 2 (9.091 %) Business Objects 3 2 (9.091 %) Citrix 3 2 (9.091 %) BEA 4 1 (4.545 %) VERITAS 4 1 (4.545 %) Symantec 4 1 (4.545 %) Sun 4 1 (4.545 %) HP 4 1 (4.545 %) Dell 4 1 (4.545 %) Cisco 4 1 (4.545 %) IBM 4 1 (4.545 %) LANDesk