The statistics below represent IT jobs advertised across the Birmingham region that had 1st Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 28 June 2016 with a comparison to same period over 2 years.

3 months to
28 Jun 2016
Same period 2015 Same period 2014
First Line Support
Rank 122 122 121
Rank change year-on-year
0 -1
Permanent jobs requiring a 1st Line Support 18 9 4
As % of all permanent IT jobs located in Birmingham 0.76% 0.45% 0.21%
As % of the Job Titles category 0.79% 0.46% 0.22%
Number of salaries quoted 18 9 4
Median salary £21,000 £21,000 £18,500
Median salary % change year-on-year
- +13.51%
UK excluding London median salary £20,000 £20,000 £20,500
% change year-on-year
- -2.43%
1st Line Support
West Midlands

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Birmingham region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Birmingham
Permanent IT job ads with a match in the
Job Titles category
2265 1963 1798
As % of all permanent IT jobs located in Birmingham 96.02% 97.56% 95.28%
Number of salaries quoted 1686 1613 1588
Median salary £40,000 £42,500 £42,500
Median salary % change year-on-year
-5.88% -
90% offered a salary of more than £25,000 £26,500 £25,500
10% offered a salary of more than £62,500 £65,000 £67,500
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

1st Line Support
Jobs Demand Trend in Birmingham

The demand trend of job ads across the Birmingham region that featured 1st Line Support in the job title.

1st Line Support Jobs Demand Trend in Birmingham

1st Line Support
Salary Trend in Birmingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support across the Birmingham region.

1st Line Support Salary Trend in Birmingham

1st Line Support
Salary Histogram in Birmingham

This chart provides a salary histogram for IT jobs citing 1st Line Support across the Birmingham region over the 3 months to 28 June 2016.

1st Line Support Salary Histogram in Birmingham

1st Line Support Skill Set
Top 30 Related IT Skills in Birmingham

For the 6 months to 28 June 2016, 1st Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Birmingham region featuring 1st Line Support in the job title.

1 13 (44.83%) Windows
1 13 (44.83%) Microsoft
2 10 (34.48%) Active Directory
3 9 (31.03%) MS Office
4 8 (27.59%) Blackberry
5 6 (20.69%) French Language
5 6 (20.69%) German Language
5 6 (20.69%) Degree
6 5 (17.24%) Computer Science
6 5 (17.24%) Windows Mobile
6 5 (17.24%) Android
6 5 (17.24%) Firewall
6 5 (17.24%) ITIL
6 5 (17.24%) SQL
6 5 (17.24%) SQL Server
6 5 (17.24%) Apple iOS
6 5 (17.24%) Mobile Computing
6 5 (17.24%) Mobile Device Management
7 4 (13.79%) Windows Server
7 4 (13.79%) MS Excel
7 4 (13.79%) Apple
7 4 (13.79%) Citrix
7 4 (13.79%) Windows Server 2008
8 3 (10.34%) LANDesk
8 3 (10.34%) SCCM
8 3 (10.34%) Law
8 3 (10.34%) Cisco
8 3 (10.34%) Cisco CUCM
8 3 (10.34%) Trend Analysis
8 3 (10.34%) Data Quality

1st Line Support Skill Set
Top Related IT Skills in Birmingham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (6.90%) Exchange Server 2010
1 2 (6.90%) Exchange Server 2013
1 2 (6.90%) IBM Notes
1 2 (6.90%) MS Exchange
1 2 (6.90%) Skype for Business
2 1 (3.45%) Exchange Server 2007
Applications
1 9 (31.03%) MS Office
2 4 (13.79%) MS Excel
3 1 (3.45%) MS Project
3 1 (3.45%) MS Visio
Cloud Services
1 1 (3.45%) Google Apps
Communications & Networking
1 5 (17.24%) Firewall
2 2 (6.90%) Unified Communications
2 2 (6.90%) VoIP
3 1 (3.45%) TCP/IP
Database & Business Intelligence
1 5 (17.24%) SQL Server
2 1 (3.45%) MS Access
General
1 6 (20.69%) French Language
1 6 (20.69%) German Language
2 3 (10.34%) Law
3 2 (6.90%) Telecoms
4 1 (3.45%) Finance
4 1 (3.45%) Swedish Language
Libraries, Frameworks & Software Standards
1 2 (6.90%) XMPP
Miscellaneous
1 8 (27.59%) Blackberry
2 5 (17.24%) Computer Science
2 5 (17.24%) Mobile Computing
3 1 (3.45%) Analytical Skills
3 1 (3.45%) iPad
Operating Systems
1 13 (44.83%) Windows
2 5 (17.24%) Android
2 5 (17.24%) Apple iOS
2 5 (17.24%) Windows Mobile
3 4 (13.79%) Windows Server
3 4 (13.79%) Windows Server 2008
4 2 (6.90%) Windows 7
5 1 (3.45%) Windows 8
5 1 (3.45%) Windows Server 2012
5 1 (3.45%) Windows XP
Processes & Methodologies
1 5 (17.24%) ITIL
1 5 (17.24%) Mobile Device Management
2 3 (10.34%) Trend Analysis
3 2 (6.90%) Incident Management
3 2 (6.90%) Service Management
4 1 (3.45%) Change Management
4 1 (3.45%) Document Management
4 1 (3.45%) Time Management
Programming Languages
1 5 (17.24%) SQL
Qualifications
1 6 (20.69%) Degree
Quality Assurance & Compliance
1 3 (10.34%) Data Quality
2 1 (3.45%) SLA
System Software
1 10 (34.48%) Active Directory
Systems Management
1 3 (10.34%) Cisco CUCM
1 3 (10.34%) SCCM
Vendors
1 13 (44.83%) Microsoft
2 4 (13.79%) Apple
2 4 (13.79%) Citrix
3 3 (10.34%) Cisco
3 3 (10.34%) LANDesk
4 2 (6.90%) Adobe
4 2 (6.90%) Avaya
4 2 (6.90%) Lotus
5 1 (3.45%) Google
5 1 (3.45%) ServiceNow
Birmingham, West Midlands (County)
Senitor Associates
Salary: £20000 - £190000 per annum + Great Benefits + Company
Posted: 5 hours ago
Birmingham
Strike IT Services
Posted: Yesterday