The statistics below represent IT jobs advertised across the Birmingham region that had 1st Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 6 December 2016 with a comparison to same period over 2 years.

3 months to
6 Dec 2016
Same period 2015 Same period 2014
First Line Support
Rank 131 115 138
Rank change year-on-year
-16 +23
Permanent jobs requiring a 1st Line Support 13 15 6
As % of all permanent IT jobs located in Birmingham 0.56% 0.79% 0.28%
As % of the Job Titles category 0.58% 0.81% 0.28%
Number of salaries quoted 11 11 6
Median salary £21,500 £20,000 £19,250
Median salary % change year-on-year
+7.50% +3.89%
90% offered a salary of more than £19,000 £18,000 £18,250
10% offered a salary of more than £24,000 £32,000 £20,625
UK excluding London median salary £21,000 £20,500 £19,750
% change year-on-year
+2.43% +3.79%
1st Line Support
West Midlands

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Birmingham region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Birmingham
Permanent IT job ads with a match in the
Job Titles category
2244 1841 2119
As % of all permanent IT jobs located in Birmingham 96.56% 97.25% 97.20%
Number of salaries quoted 1720 1542 1922
Median salary £42,500 £40,000 £40,000
Median salary % change year-on-year
+6.25% -
90% offered a salary of more than £26,500 £25,000 £22,982
10% offered a salary of more than £62,500 £67,500 £62,500
UK excluding London median salary £42,500 £41,000 £40,000
% change year-on-year
+3.65% +2.50%

1st Line Support
Jobs Demand Trend in Birmingham

The demand trend of job ads across the Birmingham region that featured 1st Line Support in the job title.

1st Line Support Jobs Demand Trend in Birmingham

1st Line Support
Salary Trend in Birmingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support across the Birmingham region.

1st Line Support Salary Trend in Birmingham

1st Line Support Skill Set
Top 30 Related IT Skills in Birmingham

For the 6 months to 6 December 2016, 1st Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Birmingham region featuring 1st Line Support in the job title.

1 19 (67.86%) Windows
1 19 (67.86%) Microsoft
2 10 (35.71%) Active Directory
2 10 (35.71%) MS Office
3 9 (32.14%) Firewall
4 8 (28.57%) Degree
4 8 (28.57%) French Language
4 8 (28.57%) German Language
4 8 (28.57%) SQL
5 7 (25.00%) SQL Server
5 7 (25.00%) Windows 7
5 7 (25.00%) Apple iOS
6 6 (21.43%) Mobile Computing
6 6 (21.43%) Mobile Device Management
6 6 (21.43%) Blackberry
6 6 (21.43%) Android
6 6 (21.43%) Computer Science
6 6 (21.43%) Windows Mobile
7 5 (17.86%) Swedish Language
8 4 (14.29%) Law
8 4 (14.29%) MS Exchange
9 3 (10.71%) Cisco
9 3 (10.71%) Citrix
9 3 (10.71%) Cisco Certification
9 3 (10.71%) MPLS
9 3 (10.71%) OSPF
9 3 (10.71%) CCNA
9 3 (10.71%) BGP
9 3 (10.71%) MS Excel
9 3 (10.71%) Windows Server 2008

1st Line Support Skill Set
Top Related IT Skills in Birmingham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (14.29%) MS Exchange
2 3 (10.71%) Exchange Server 2010
2 3 (10.71%) Exchange Server 2013
Applications
1 10 (35.71%) MS Office
2 3 (10.71%) MS Excel
3 2 (7.14%) MS PowerPoint
3 2 (7.14%) MS Project
3 2 (7.14%) MS Visio
4 1 (3.57%) Spreadsheet
Cloud Services
1 1 (3.57%) Office 365
Communications & Networking
1 9 (32.14%) Firewall
2 3 (10.71%) BGP
2 3 (10.71%) MPLS
2 3 (10.71%) OSPF
3 2 (7.14%) LAN
Database & Business Intelligence
1 7 (25.00%) SQL Server
2 2 (7.14%) MS Access
3 1 (3.57%) Data Mining
3 1 (3.57%) Relational Database
Development Applications
1 1 (3.57%) ProC
General
1 8 (28.57%) French Language
1 8 (28.57%) German Language
2 5 (17.86%) Swedish Language
3 4 (14.29%) Law
4 2 (7.14%) Legal
Libraries, Frameworks & Software Standards
1 1 (3.57%) Web Services
Miscellaneous
1 6 (21.43%) Blackberry
1 6 (21.43%) Computer Science
1 6 (21.43%) Mobile Computing
2 3 (10.71%) Mathematics
3 2 (7.14%) Analytical Skills
4 1 (3.57%) iPad
4 1 (3.57%) User Experience
Operating Systems
1 19 (67.86%) Windows
2 7 (25.00%) Apple iOS
2 7 (25.00%) Windows 7
3 6 (21.43%) Android
3 6 (21.43%) Windows Mobile
4 3 (10.71%) Windows Server
4 3 (10.71%) Windows Server 2008
5 1 (3.57%) Linux
5 1 (3.57%) Mac OS
5 1 (3.57%) Windows Server 2012
5 1 (3.57%) Windows XP
Processes & Methodologies
1 6 (21.43%) Mobile Device Management
2 2 (7.14%) Document Management
2 2 (7.14%) ERP
2 2 (7.14%) ITIL
3 1 (3.57%) Asset Management
3 1 (3.57%) Data Entry
3 1 (3.57%) Incident Management
3 1 (3.57%) Service Management
3 1 (3.57%) Stakeholder Management
Programming Languages
1 8 (28.57%) SQL
2 1 (3.57%) C
2 1 (3.57%) VB
2 1 (3.57%) VBA
Qualifications
1 8 (28.57%) Degree
2 3 (10.71%) CCNA
2 3 (10.71%) Cisco Certification
3 1 (3.57%) ITIL Certification
3 1 (3.57%) SC Cleared
3 1 (3.57%) Security Cleared
Quality Assurance & Compliance
1 2 (7.14%) SLA
2 1 (3.57%) Data Quality
System Software
1 10 (35.71%) Active Directory
Systems Management
1 3 (10.71%) Cisco CUCM
Vendors
1 19 (67.86%) Microsoft
2 3 (10.71%) Cisco
2 3 (10.71%) Citrix
2 3 (10.71%) ServiceNow
3 2 (7.14%) Adobe
4 1 (3.57%) LexisNexis
4 1 (3.57%) Mitel
4 1 (3.57%) Oracle
4 1 (3.57%) PeopleSoft
4 1 (3.57%) Remedy
4 1 (3.57%) Spiceworks
Birmingham
Hays Specialist Recruitment Ltd
Salary: £20000.00 - £23000.00 per annum
Posted: 25 days ago
Birmingham
Hays Specialist Recruitment Ltd
Salary: £16000.00 per annum
Posted: 14 days ago