The table below looks at the statistics for CTI skills in IT jobs advertised for the Birmingham region. Included is a guide to the average salaries offered in IT jobs that have cited CTI over the 3 months to 31 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Jul 2015
Same period 2014 Same period 2013
Computer Telephony Integration (CTI)
Rank 127 122 132
Rank change year-on-year
-5 +10
Permanent jobs citing CTI 5 3 2
As % of all permanent IT jobs located in Birmingham 0.25% 0.15% 0.098%
As % of the Communications & Networking category 1.20% 0.89% 0.64%
Number of salaries quoted 3 3 2
Average salary £47,500 £25,000 £45,000
Average salary % change year-on-year
+90.00% -44.44%
UK excluding London average salary £50,000 £45,000 £37,500
% change year-on-year
+11.11% +20.00%
CTI
West Midlands

The following table is for comparison with the above and provides statistics for the entire Communications & Networking category in permanent jobs advertised in the Birmingham region.

Communications & Networking Category
Birmingham
Permanent IT job ads with a match in the
Communications & Networking category
415 338 312
As % of all permanent IT jobs located in Birmingham 20.46% 16.98% 15.26%
Number of salaries quoted 380 281 284
Average salary £47,500 £40,000 £45,000
Average salary % change year-on-year
+18.75% -11.11%
90% offered a salary of more than £31,500 £27,000 £29,250
10% offered a salary of more than £70,000 £60,000 £62,500
UK excluding London average salary £41,000 £40,000 £40,000
% change year-on-year
+2.50% -

CTI
Jobs Demand Trend in Birmingham

This chart provides a 3-month moving total of permanent IT jobs citing CTI across the Birmingham region as a proportion of the total demand within the Communications & Networking category.

CTI Jobs Demand Trend in Birmingham

CTI
Salary Trend in Birmingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CTI across the Birmingham region.

CTI Salary Trend in Birmingham

CTI
Top 30 Related IT Skills in Birmingham

For the 6 months to 31 July 2015, IT jobs across the Birmingham region citing CTI also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CTI.

1 6 (100.00%) Degree
2 5 (83.33%) WFM
2 5 (83.33%) Workforce Management Optimization
2 5 (83.33%) Windows
2 5 (83.33%) SQL Server
2 5 (83.33%) Microsoft
3 4 (66.67%) SQL
3 4 (66.67%) Computer Science
4 3 (50.00%) IVR
4 3 (50.00%) SQL Server 2000
4 3 (50.00%) Firewall
4 3 (50.00%) VMware
4 3 (50.00%) IIS
4 3 (50.00%) Active Directory
4 3 (50.00%) Citrix
4 3 (50.00%) MSMQ
4 3 (50.00%) MS Excel
4 3 (50.00%) LAN
4 3 (50.00%) WAN
4 3 (50.00%) TCP/IP
4 3 (50.00%) VPN
4 3 (50.00%) SQL Server 2005
4 3 (50.00%) Incident Management
5 2 (33.33%) Customer Insight
5 2 (33.33%) Oracle Database
5 2 (33.33%) Speech Recognition
5 2 (33.33%) Cisco
5 2 (33.33%) Avaya
5 2 (33.33%) Genesys
5 2 (33.33%) Oracle

CTI
Top Related IT Skills in Birmingham by Category

For the 6 months to 31 July 2015, IT jobs across the Birmingham region citing CTI also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CTI. Up to 20 skills are shown per category.

Application Platforms
1 3 (50.00%) IIS
Applications
1 3 (50.00%) MS Excel
Communications & Networking
1 3 (50.00%) LAN
1 3 (50.00%) WAN
1 3 (50.00%) TCP/IP
1 3 (50.00%) VPN
1 3 (50.00%) Firewall
Database & Business Intelligence
1 5 (83.33%) SQL Server
2 3 (50.00%) SQL Server 2000
2 3 (50.00%) SQL Server 2005
3 2 (33.33%) Oracle Database
Job Titles
1 3 (50.00%) Support Engineer
2 2 (33.33%) Telephony Engineer
2 2 (33.33%) Professional Services Engineer
3 1 (16.67%) Project Manager
3 1 (16.67%) Senior Manager
3 1 (16.67%) Senior Project Manager
3 1 (16.67%) Products Support Engineer
Libraries, Frameworks & Software Standards
1 3 (50.00%) MSMQ
2 2 (33.33%) VXML
Miscellaneous
1 4 (66.67%) Computer Science
2 3 (50.00%) IVR
Operating Systems
1 5 (83.33%) Windows
Processes & Methodologies
1 5 (83.33%) WFM
1 5 (83.33%) Workforce Management Optimization
2 3 (50.00%) Incident Management
3 2 (33.33%) Time Management
3 2 (33.33%) Speech Recognition
3 2 (33.33%) Customer Insight
4 1 (16.67%) Analytics
4 1 (16.67%) SDLC
4 1 (16.67%) Agile Software Development
4 1 (16.67%) Waterfall
Programming Languages
1 4 (66.67%) SQL
Qualifications
1 6 (100.00%) Degree
System Software
1 3 (50.00%) Active Directory
Vendors
1 5 (83.33%) Microsoft
2 3 (50.00%) Citrix
2 3 (50.00%) VMware
3 2 (33.33%) Oracle
3 2 (33.33%) Cisco
3 2 (33.33%) Avaya
3 2 (33.33%) Genesys