The table below looks at the statistics for the Desktop Support role in IT jobs advertised for the Birmingham region. Included is a guide to the average salaries offered in IT jobs that have cited Desktop Support in their job title over the 3 months to 30 April 2016 with a comparison to the same period in the previous 2 years.

3 months to
30 Apr 2016
Same period 2015 Same period 2014
Desktop Support
Rank 136 112 117
Rank change year-on-year
-24 +5
Permanent jobs requiring a Desktop Support 8 15 6
As % of all permanent IT jobs located in Birmingham 0.32% 0.82% 0.33%
As % of the Job Titles category 0.34% 0.85% 0.34%
Number of salaries quoted 4 10 3
Average salary £32,000 £20,750 £24,000
Average salary % change year-on-year
+54.21% -13.54%
UK excluding London average salary £26,000 £25,000 £25,000
% change year-on-year
+4.00% -
Desktop Support
West Midlands

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Birmingham region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Birmingham
Permanent IT job ads with a match in the
Job Titles category
2344 1772 1748
As % of all permanent IT jobs located in Birmingham 95.05% 97.31% 96.57%
Number of salaries quoted 1759 1447 1521
Average salary £42,500 £40,000 £43,500
Average salary % change year-on-year
+6.25% -8.04%
90% offered a salary of more than £26,000 £25,000 £27,500
10% offered a salary of more than £62,500 £65,000 £70,000
UK excluding London average salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Desktop Support
Jobs Demand Trend in Birmingham

This chart provides a 3-month moving total of permanent IT jobs citing Desktop Support in the job title across the Birmingham region as a proportion of the total demand within the Job Titles category.

Desktop Support Jobs Demand Trend in Birmingham

Desktop Support
Salary Trend in Birmingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Desktop Support across the Birmingham region.

Desktop Support Salary Trend in Birmingham

Desktop Support
Salary Histogram in Birmingham

This chart provides a salary histogram for IT jobs citing Desktop Support across the Birmingham region over the 3 months to 30 April 2016.

Desktop Support Salary Histogram in Birmingham

Desktop Support
Top 30 Related IT Skills in Birmingham

For the 6 months to 30 April 2016, IT jobs across the Birmingham region that cited Desktop Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support in their job title.

1 13 (81.25%) Windows
2 7 (43.75%) Microsoft
2 7 (43.75%) Active Directory
2 7 (43.75%) SCCM
2 7 (43.75%) Windows 7
3 5 (31.25%) Finance
4 4 (25.00%) Law
4 4 (25.00%) VMware
4 4 (25.00%) MS Exchange
4 4 (25.00%) Windows Server
5 3 (18.75%) Exchange Server 2010
5 3 (18.75%) Windows 8
5 3 (18.75%) Exchange Server 2013
5 3 (18.75%) MS Office
5 3 (18.75%) Citrix
5 3 (18.75%) Apple
5 3 (18.75%) Legal
6 2 (12.50%) VMware Infrastructure
6 2 (12.50%) Microsoft Certification
6 2 (12.50%) HP
6 2 (12.50%) Blackberry Enterprise Server
6 2 (12.50%) Configuration Management
6 2 (12.50%) ITIL
6 2 (12.50%) MCSE
6 2 (12.50%) TCP/IP
6 2 (12.50%) SLA
6 2 (12.50%) People Management
6 2 (12.50%) Patch Management
6 2 (12.50%) Windows 10
6 2 (12.50%) Windows Server 2012

Desktop Support
Top Related IT Skills in Birmingham by Category

For the 6 months to 30 April 2016, IT jobs across the Birmingham region that cited Desktop Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (25.00%) MS Exchange
2 3 (18.75%) Exchange Server 2010
2 3 (18.75%) Exchange Server 2013
3 2 (12.50%) Blackberry Enterprise Server
3 2 (12.50%) Exchange Server 2007
4 1 (6.25%) JBoss
4 1 (6.25%) WordPress
Applications
1 3 (18.75%) MS Office
Cloud Services
1 2 (12.50%) Office 365
Communications & Networking
1 2 (12.50%) TCP/IP
2 1 (6.25%) DHCP
2 1 (6.25%) DNS
2 1 (6.25%) Firewall
2 1 (6.25%) LAN
2 1 (6.25%) SAN
2 1 (6.25%) VLAN
2 1 (6.25%) VPN
2 1 (6.25%) WAN
2 1 (6.25%) Wi-Fi
Database & Business Intelligence
1 1 (6.25%) SQL Server
General
1 5 (31.25%) Finance
2 4 (25.00%) Law
3 3 (18.75%) Legal
4 1 (6.25%) Financial Institution
Miscellaneous
1 2 (12.50%) CMDB
2 1 (6.25%) Blackberry
2 1 (6.25%) Data Centre
2 1 (6.25%) Replication
2 1 (6.25%) User Experience
Operating Systems
1 13 (81.25%) Windows
2 7 (43.75%) Windows 7
3 4 (25.00%) Windows Server
4 3 (18.75%) Windows 8
5 2 (12.50%) Windows 10
5 2 (12.50%) Windows Server 2012
6 1 (6.25%) Android
6 1 (6.25%) Apple iOS
6 1 (6.25%) Linux
6 1 (6.25%) Windows Server 2003
6 1 (6.25%) Windows Server 2008
6 1 (6.25%) Windows XP
Processes & Methodologies
1 2 (12.50%) Configuration Management
1 2 (12.50%) ITIL
1 2 (12.50%) Patch Management
1 2 (12.50%) People Management
2 1 (6.25%) Asset Management
2 1 (6.25%) ITSM
2 1 (6.25%) Mentoring
2 1 (6.25%) Migration
2 1 (6.25%) PRINCE
2 1 (6.25%) Project Planning
2 1 (6.25%) Software Deployment
Programming Languages
1 1 (6.25%) SQL
Qualifications
1 2 (12.50%) MCSE
1 2 (12.50%) Microsoft Certification
2 1 (6.25%) DBS Check
2 1 (6.25%) MCP
2 1 (6.25%) MCSA
2 1 (6.25%) SC Cleared
2 1 (6.25%) Security Cleared
Quality Assurance & Compliance
1 2 (12.50%) SLA
System Software
1 7 (43.75%) Active Directory
2 2 (12.50%) VMware Infrastructure
3 1 (6.25%) BitLocker
3 1 (6.25%) Firmware
Systems Management
1 7 (43.75%) SCCM
2 1 (6.25%) Backup Exec
2 1 (6.25%) Cisco CUCM
2 1 (6.25%) Norton AntiVirus
2 1 (6.25%) WSUS
Vendors
1 7 (43.75%) Microsoft
2 4 (25.00%) VMware
3 3 (18.75%) Apple
3 3 (18.75%) Citrix
4 2 (12.50%) HP
4 2 (12.50%) SolarWinds
5 1 (6.25%) Cisco
5 1 (6.25%) Nokia
5 1 (6.25%) ServiceNow
5 1 (6.25%) Symantec
5 1 (6.25%) Veeam