The table below looks at the statistics for the Desktop Support role in IT jobs advertised for the Birmingham region. Included is a guide to the average salaries offered in IT jobs that have cited Desktop Support in their job title over the 3 months to 6 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
6 May 2015
Same period 2014 Same period 2013
Desktop Support
Rank 115 111 101
Rank change year-on-year
-4 -10
Permanent jobs requiring a Desktop Support 14 4 11
As % of all permanent IT jobs located in Birmingham 0.78% 0.22% 0.65%
As % of the Job Titles category 0.80% 0.23% 0.69%
Number of salaries quoted 10 2 11
Average salary £22,625 £20,750 £25,500
Average salary % change year-on-year
+9.03% -18.62%
90% offered a salary of more than £19,000 £18,150 £22,000
10% offered a salary of more than £36,000 £23,350 £31,500
UK excluding London average salary £25,000 £25,000 £24,500
% change year-on-year
- +2.04%
Desktop Support
West Midlands

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Birmingham region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Birmingham
Permanent IT job ads with a match in the
Job Titles category
1742 1713 1599
As % of all permanent IT jobs located in Birmingham 96.46% 95.01% 94.23%
Number of salaries quoted 1421 1497 1337
Average salary £40,000 £43,250 £40,000
Average salary % change year-on-year
-7.51% +8.12%
90% offered a salary of more than £25,000 £27,500 £25,000
10% offered a salary of more than £65,000 £62,500 £65,000
UK excluding London average salary £40,000 £40,000 £37,500
% change year-on-year
- +6.66%

Desktop Support
Jobs Demand Trend in Birmingham

This chart provides a 3-month moving total of permanent IT jobs citing Desktop Support in the job title across the Birmingham region as a proportion of the total demand within the Job Titles category.

Desktop Support Jobs Demand Trend in Birmingham

Desktop Support
Salary Trend in Birmingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Desktop Support across the Birmingham region.

Desktop Support Salary Trend in Birmingham

Desktop Support
Salary Histogram in Birmingham

This chart provides a salary histogram for IT jobs citing Desktop Support across the Birmingham region over the 3 months to 6 May 2015.

Desktop Support Salary Histogram in Birmingham

Desktop Support
Top 30 Related IT Skills in Birmingham

For the 6 months to 6 May 2015, IT jobs across the Birmingham region that cited Desktop Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support in their job title.

1 26 (92.86%) Windows
2 24 (85.71%) Active Directory
3 20 (71.43%) Windows 7
4 18 (64.29%) Blackberry
5 17 (60.71%) Service Delivery
6 14 (50.00%) SCCM
6 14 (50.00%) Time Management
6 14 (50.00%) User Experience
7 12 (42.86%) Law
8 11 (39.29%) Legal
9 10 (35.71%) MS Office
9 10 (35.71%) Windows XP
10 8 (28.57%) ITIL
11 6 (21.43%) Microsoft
12 5 (17.86%) iSeries
12 5 (17.86%) SQL
13 4 (14.29%) MS Excel
13 4 (14.29%) Wireless
14 3 (10.71%) Citrix
14 3 (10.71%) MS Exchange
14 3 (10.71%) Finance
14 3 (10.71%) Analytical Skills
14 3 (10.71%) Exchange Server 2010
14 3 (10.71%) Video Conferencing
14 3 (10.71%) Exchange Server 2007
15 2 (7.14%) Mitel
16 1 (3.57%) Retail
16 1 (3.57%) Handset
16 1 (3.57%) Change Management
16 1 (3.57%) DECT

Desktop Support
Top Related IT Skills in Birmingham by Category

For the 6 months to 6 May 2015, IT jobs across the Birmingham region that cited Desktop Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (10.71%) MS Exchange
1 3 (10.71%) Exchange Server 2007
1 3 (10.71%) Exchange Server 2010
Applications
1 10 (35.71%) MS Office
2 4 (14.29%) MS Excel
Communications & Networking
1 4 (14.29%) Wireless
2 1 (3.57%) DECT
General
1 12 (42.86%) Law
2 11 (39.29%) Legal
3 3 (10.71%) Finance
4 1 (3.57%) Retail
Miscellaneous
1 18 (64.29%) Blackberry
2 14 (50.00%) User Experience
3 5 (17.86%) iSeries
4 3 (10.71%) Analytical Skills
4 3 (10.71%) Video Conferencing
5 1 (3.57%) iPhone
5 1 (3.57%) Handset
Operating Systems
1 26 (92.86%) Windows
2 20 (71.43%) Windows 7
3 10 (35.71%) Windows XP
Processes & Methodologies
1 17 (60.71%) Service Delivery
2 14 (50.00%) Time Management
3 8 (28.57%) ITIL
4 1 (3.57%) Change Management
Programming Languages
1 5 (17.86%) SQL
Qualifications
1 1 (3.57%) MCSE
1 1 (3.57%) Microsoft Certification
1 1 (3.57%) SC Cleared
1 1 (3.57%) Security Cleared
Quality Assurance & Compliance
1 1 (3.57%) SLA
System Software
1 24 (85.71%) Active Directory
Systems Management
1 14 (50.00%) SCCM
Vendors
1 6 (21.43%) Microsoft
2 3 (10.71%) Citrix
3 2 (7.14%) Mitel
4 1 (3.57%) Avaya