The table below looks at the statistics for the Desktop Support role in IT jobs advertised for the Birmingham region. Included is a guide to the average salaries offered in IT jobs that have cited Desktop Support in their job title over the 3 months to 22 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Dec 2014
Same period 2013 Same period 2012
Desktop Support
Rank 106 110 105
Rank change year-on-year
+4 -5
Permanent jobs requiring a Desktop Support 21 12 3
As % of all permanent IT jobs located in Birmingham 1.03% 0.65% 0.18%
As % of the Job Titles category 1.08% 0.69% 0.19%
Number of salaries quoted 16 12 2
Average salary £23,741 £30,000 £32,500
Average salary % change year-on-year
-20.86% -7.69%
UK excluding London average salary £25,000 £25,500 £24,750
% change year-on-year
-1.96% +3.03%
Desktop Support
West Midlands

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Birmingham region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Birmingham
Permanent IT job ads with a match in the
Job Titles category
1950 1746 1581
As % of all permanent IT jobs located in Birmingham 95.26% 94.23% 95.13%
Number of salaries quoted 1782 1550 1375
Average salary £40,000 £40,000 £42,500
Average salary % change year-on-year
- -5.88%
90% offered a salary of more than £24,500 £25,000 £27,500
10% offered a salary of more than £65,000 £62,500 £57,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Desktop Support
Jobs Demand Trend in Birmingham

This chart provides a 3-month moving total of permanent IT jobs citing Desktop Support in the job title across the Birmingham region as a proportion of the total demand within the Job Titles category.

Desktop Support Jobs Demand Trend in Birmingham

Desktop Support
Salary Trend in Birmingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Desktop Support across the Birmingham region.

Desktop Support Salary Trend in Birmingham

Desktop Support
Top 30 Related IT Skills in Birmingham

For the 6 months to 22 December 2014, IT jobs across the Birmingham region that cited Desktop Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support in their job title.

1 25 (71.43%) Windows
2 17 (48.57%) Microsoft
3 15 (42.86%) Windows 7
4 12 (34.29%) Active Directory
4 12 (34.29%) ITIL
5 10 (28.57%) Windows XP
6 9 (25.71%) MS Excel
6 9 (25.71%) MS Office
7 8 (22.86%) SCCM
8 7 (20.00%) Law
8 7 (20.00%) Service Delivery
9 6 (17.14%) Finance
9 6 (17.14%) Blackberry
9 6 (17.14%) Windows 8
10 5 (14.29%) SC Cleared
10 5 (14.29%) Security Cleared
11 4 (11.43%) AppSense
11 4 (11.43%) Legal
11 4 (11.43%) Microsoft Certification
11 4 (11.43%) LAN
11 4 (11.43%) WAN
11 4 (11.43%) SLA
11 4 (11.43%) Time Management
11 4 (11.43%) Video Conferencing
11 4 (11.43%) ITIL V3
11 4 (11.43%) User Experience
12 3 (8.57%) Office 365
12 3 (8.57%) Citrix
12 3 (8.57%) Thin Client
12 3 (8.57%) Fat Client

Desktop Support
Top Related IT Skills in Birmingham by Category

For the 6 months to 22 December 2014, IT jobs across the Birmingham region that cited Desktop Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (5.71%) SharePoint
1 2 (5.71%) MS Exchange
1 2 (5.71%) Lync
Applications
1 9 (25.71%) MS Office
1 9 (25.71%) MS Excel
2 1 (2.86%) MS Project
Cloud Services
1 3 (8.57%) Office 365
Communications & Networking
1 4 (11.43%) LAN
1 4 (11.43%) WAN
General
1 7 (20.00%) Law
2 6 (17.14%) Finance
3 4 (11.43%) Legal
4 2 (5.71%) Advertising
4 2 (5.71%) Retail
5 1 (2.86%) Retail Banking
5 1 (2.86%) Banking
Libraries, Frameworks & Software Standards
1 2 (5.71%) .NET
1 2 (5.71%) ASP.NET
Miscellaneous
1 6 (17.14%) Blackberry
2 4 (11.43%) Video Conferencing
2 4 (11.43%) User Experience
3 3 (8.57%) Thin Client
3 3 (8.57%) Fat Client
4 1 (2.86%) NHS
4 1 (2.86%) Management Information System
4 1 (2.86%) AS400
4 1 (2.86%) Freedom of Information
Operating Systems
1 25 (71.43%) Windows
2 15 (42.86%) Windows 7
3 10 (28.57%) Windows XP
4 6 (17.14%) Windows 8
5 3 (8.57%) Windows Vista
6 2 (5.71%) Windows Server 2008
7 1 (2.86%) Windows Server 2003
7 1 (2.86%) Windows Server 2012
Processes & Methodologies
1 12 (34.29%) ITIL
2 7 (20.00%) Service Delivery
3 4 (11.43%) Time Management
3 4 (11.43%) ITIL V3
4 3 (8.57%) Asset Management
5 2 (5.71%) Configuration Management
5 2 (5.71%) Project Management
6 1 (2.86%) Incident Management
6 1 (2.86%) Line Management
6 1 (2.86%) Data Protection
6 1 (2.86%) Information Assurance
Programming Languages
1 2 (5.71%) C#
1 2 (5.71%) PowerShell
Qualifications
1 5 (14.29%) SC Cleared
1 5 (14.29%) Security Cleared
2 4 (11.43%) Microsoft Certification
3 2 (5.71%) ITIL Foundation Certificate
4 1 (2.86%) MCP
4 1 (2.86%) A+ Certification
4 1 (2.86%) ITIL Certification
4 1 (2.86%) Degree
Quality Assurance & Compliance
1 4 (11.43%) SLA
System Software
1 12 (34.29%) Active Directory
Systems Management
1 8 (22.86%) SCCM
2 1 (2.86%) WSUS
Vendors
1 17 (48.57%) Microsoft
2 4 (11.43%) AppSense
3 3 (8.57%) Mitel
3 3 (8.57%) Citrix
4 2 (5.71%) Cisco
5 1 (2.86%) LANDesk
5 1 (2.86%) Avaya
5 1 (2.86%) Salesforce.com
Birmingham, West Midlands (County)
Network ITR
Salary: 18k to 18k per year GBP
Posted: 6 days ago