The table below looks at the statistics for the Desktop Support role in IT jobs advertised for the Birmingham region. Included is a guide to the average salaries offered in IT jobs that have cited Desktop Support in their job title over the 3 months to 23 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
23 Oct 2014
Same period 2013 Same period 2012
Desktop Support
Rank 119 115 111
Rank change year-on-year
-4 -4
Permanent jobs requiring a Desktop Support 20 9 1
As % of all permanent IT jobs located in Birmingham 0.84% 0.44% 0.060%
As % of the Job Titles category 0.89% 0.46% 0.064%
Number of salaries quoted 18 6 1
Average salary £24,750 £26,750 £40,000
Average salary % change year-on-year
-7.47% -33.12%
UK excluding London average salary £24,000 £26,000 £25,750
% change year-on-year
-7.69% +0.97%
Desktop Support
West Midlands

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Birmingham region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Birmingham
Permanent IT job ads with a match in the
Job Titles category
2247 1952 1562
As % of all permanent IT jobs located in Birmingham 94.17% 94.53% 92.98%
Number of salaries quoted 1996 1781 1297
Average salary £42,500 £42,500 £40,000
Average salary % change year-on-year
- +6.25%
90% offered a salary of more than £24,000 £27,000 £27,500
10% offered a salary of more than £70,000 £65,000 £60,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Desktop Support
Jobs Demand Trend in Birmingham

This chart provides a 3-month moving total of permanent IT jobs citing Desktop Support in the job title across the Birmingham region as a proportion of the total demand within the Job Titles category.

Desktop Support Jobs Demand Trend in Birmingham

Desktop Support
Salary Trend in Birmingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Desktop Support across the Birmingham region.

Desktop Support Salary Trend in Birmingham

Desktop Support
Salary Histogram in Birmingham

This chart provides a salary histogram for IT jobs citing Desktop Support across the Birmingham region over the 3 months to 23 October 2014.

Desktop Support Salary Histogram in Birmingham

Desktop Support
Top 30 Related IT Skills in Birmingham

For the 6 months to 23 October 2014, IT jobs across the Birmingham region that cited Desktop Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support in their job title.

1 19 (67.86%) Windows
2 16 (57.14%) Microsoft
3 12 (42.86%) Active Directory
4 11 (39.29%) ITIL
4 11 (39.29%) Windows 7
5 10 (35.71%) Windows 8
6 9 (32.14%) Windows XP
7 8 (28.57%) LAN
7 8 (28.57%) WAN
8 7 (25.00%) Finance
9 6 (21.43%) MS Exchange
9 6 (21.43%) MS Excel
9 6 (21.43%) MS Office
9 6 (21.43%) Windows Server 2008
10 5 (17.86%) Windows Server 2012
10 5 (17.86%) Law
11 4 (14.29%) Wi-Fi
11 4 (14.29%) Exchange Server 2007
11 4 (14.29%) SQL Server
11 4 (14.29%) DHCP
11 4 (14.29%) VPN
11 4 (14.29%) Microsoft Certification
11 4 (14.29%) Exchange Server 2013
11 4 (14.29%) Hyper-V
11 4 (14.29%) SQL Server 2008
11 4 (14.29%) Video Conferencing
11 4 (14.29%) Exchange Server 2010
11 4 (14.29%) ITIL V3
11 4 (14.29%) SQL Server 2012
12 3 (10.71%) Office 365

Desktop Support
Top Related IT Skills in Birmingham by Category

For the 6 months to 23 October 2014, IT jobs across the Birmingham region that cited Desktop Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 6 (21.43%) MS Exchange
2 4 (14.29%) Exchange Server 2007
2 4 (14.29%) Exchange Server 2013
2 4 (14.29%) Exchange Server 2010
3 2 (7.14%) SharePoint
3 2 (7.14%) Lync
Applications
1 6 (21.43%) MS Excel
1 6 (21.43%) MS Office
2 1 (3.57%) MS Project
Cloud Services
1 3 (10.71%) Office 365
Communications & Networking
1 8 (28.57%) LAN
1 8 (28.57%) WAN
2 4 (14.29%) Wi-Fi
2 4 (14.29%) DHCP
2 4 (14.29%) VPN
Database & Business Intelligence
1 4 (14.29%) SQL Server
1 4 (14.29%) SQL Server 2008
1 4 (14.29%) SQL Server 2012
General
1 7 (25.00%) Finance
2 5 (17.86%) Law
3 3 (10.71%) Legal
4 2 (7.14%) Advertising
5 1 (3.57%) Banking
5 1 (3.57%) Retail
5 1 (3.57%) Retail Banking
Libraries, Frameworks & Software Standards
1 2 (7.14%) .NET
1 2 (7.14%) ASP.NET
Miscellaneous
1 4 (14.29%) Video Conferencing
2 3 (10.71%) Thin Client
2 3 (10.71%) Fat Client
3 2 (7.14%) Blackberry
4 1 (3.57%) NHS
4 1 (3.57%) Management Information System
4 1 (3.57%) AS400
4 1 (3.57%) Freedom of Information
Operating Systems
1 19 (67.86%) Windows
2 11 (39.29%) Windows 7
3 10 (35.71%) Windows 8
4 9 (32.14%) Windows XP
5 6 (21.43%) Windows Server 2008
6 5 (17.86%) Windows Server 2012
7 3 (10.71%) Windows Vista
8 1 (3.57%) Windows Server 2003
Processes & Methodologies
1 11 (39.29%) ITIL
2 4 (14.29%) ITIL V3
3 3 (10.71%) Asset Management
3 3 (10.71%) Service Delivery
4 2 (7.14%) Configuration Management
4 2 (7.14%) Project Management
5 1 (3.57%) Line Management
5 1 (3.57%) Data Protection
5 1 (3.57%) Information Assurance
5 1 (3.57%) Incident Management
Programming Languages
1 2 (7.14%) C#
1 2 (7.14%) PowerShell
Qualifications
1 4 (14.29%) Microsoft Certification
2 2 (7.14%) SC Cleared
2 2 (7.14%) Security Cleared
2 2 (7.14%) ITIL Foundation Certificate
3 1 (3.57%) MCP
3 1 (3.57%) A+ Certification
3 1 (3.57%) ITIL Certification
3 1 (3.57%) Degree
Quality Assurance & Compliance
1 1 (3.57%) SLA
System Software
1 12 (42.86%) Active Directory
2 4 (14.29%) Hyper-V
Systems Management
1 3 (10.71%) SCCM
2 1 (3.57%) WSUS
Vendors
1 16 (57.14%) Microsoft
2 3 (10.71%) Citrix
2 3 (10.71%) AppSense
3 2 (7.14%) Mitel
3 2 (7.14%) Cisco
4 1 (3.57%) Salesforce.com
4 1 (3.57%) LANDesk
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