The first table below looks at the demand for the Desktop Support role in IT jobs advertised for the Birmingham region. Included is a guide to the average salaries offered in IT jobs that have cited Desktop Support in their job title over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Birmingham region.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
Desktop Support
Rank 109 104 95
Rank change year-on-year
-5 -9
Permanent jobs requiring a Desktop Support 6 14 5
As % of all permanent IT jobs located in Birmingham 0.33% 0.81% 0.34%
As % of the Job Titles category 0.35% 0.86% 0.36%
Number of salaries quoted 3 14 2
Average salary £24,000 £30,500 £23,250
Average salary % change year-on-year
-21.31% +31.18%
UK excluding London average salary £25,000 £25,000 £25,000
Job Titles Category
Birmingham
Permanent IT job ads with a match in the
Job Titles category
1739 1636 1402
As % of all permanent IT jobs located in Birmingham 95.87% 94.08% 96.56%
Number of salaries quoted 1509 1364 1244
Average salary £42,500 £40,000 £37,500
Average salary % change year-on-year
+6.25% +6.66%
90% offered a salary of more than £27,500 £25,000 £25,500
10% offered a salary of more than £65,000 £62,500 £65,000
UK excluding London average salary £40,000 £38,325 £38,000
% change year-on-year
+4.37% +0.85%
Desktop Support
West Midlands

Desktop Support
Jobs Demand Trend in Birmingham

This chart provides a 3-month moving total of permanent IT jobs citing Desktop Support in the job title across the Birmingham region as a proportion of the total demand within the Job Titles category.

Desktop Support Jobs Demand Trend in Birmingham

Desktop Support
Salary Trend in Birmingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Desktop Support across the Birmingham region.

Desktop Support Salary Trend in Birmingham

Desktop Support
Top 30 Related IT Skills in Birmingham

For the 6 months to 18 April 2014, IT jobs across the Birmingham region that cited Desktop Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support in their job title.

1 14 (87.50%) Windows
2 13 (81.25%) Active Directory
3 12 (75.00%) Windows XP
4 9 (56.25%) Microsoft
5 8 (50.00%) Windows 7
6 7 (43.75%) SCCM
6 7 (43.75%) VPN
6 7 (43.75%) MSI
6 7 (43.75%) InstallShield
6 7 (43.75%) Microsoft App-V
7 6 (37.50%) LAN
7 6 (37.50%) Windows Server 2008
8 5 (31.25%) WAN
8 5 (31.25%) MS Excel
8 5 (31.25%) MS Office
9 4 (25.00%) Windows Server 2003
10 3 (18.75%) Retail
10 3 (18.75%) Blackberry
11 2 (12.50%) SLA
11 2 (12.50%) MS Exchange
11 2 (12.50%) Firewall
11 2 (12.50%) Banking
11 2 (12.50%) Finance
12 1 (6.25%) VMware
12 1 (6.25%) WSUS
12 1 (6.25%) Problem Management
12 1 (6.25%) Telecoms
12 1 (6.25%) Service Delivery
12 1 (6.25%) Oracle
12 1 (6.25%) SQL Server

Desktop Support
Top Related IT Skills in Birmingham by Category

For the 6 months to 18 April 2014, IT jobs across the Birmingham region that cited Desktop Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (12.50%) MS Exchange
2 1 (6.25%) Blackberry Enterprise Server
Applications
1 5 (31.25%) MS Excel
1 5 (31.25%) MS Office
Communications & Networking
1 7 (43.75%) VPN
2 6 (37.50%) LAN
3 5 (31.25%) WAN
4 2 (12.50%) Firewall
Database & Business Intelligence
1 1 (6.25%) SQL Server
Development Applications
1 7 (43.75%) MSI
1 7 (43.75%) InstallShield
General
1 3 (18.75%) Retail
2 2 (12.50%) Banking
2 2 (12.50%) Finance
3 1 (6.25%) Telecoms
Miscellaneous
1 3 (18.75%) Blackberry
2 1 (6.25%) EPoS
Operating Systems
1 14 (87.50%) Windows
2 12 (75.00%) Windows XP
3 8 (50.00%) Windows 7
4 6 (37.50%) Windows Server 2008
5 4 (25.00%) Windows Server 2003
Processes & Methodologies
1 1 (6.25%) Problem Management
1 1 (6.25%) Service Delivery
Quality Assurance & Compliance
1 2 (12.50%) SLA
System Software
1 13 (81.25%) Active Directory
2 7 (43.75%) Microsoft App-V
Systems Management
1 7 (43.75%) SCCM
2 1 (6.25%) WSUS
Vendors
1 9 (56.25%) Microsoft
2 1 (6.25%) VMware
2 1 (6.25%) Oracle
2 1 (6.25%) Cisco