The table below looks at the statistics for the Desktop Support role in IT jobs advertised for the Birmingham region. Included is a guide to the average salaries offered in IT jobs that have cited Desktop Support in their job title over the 3 months to 19 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Sep 2014
Same period 2013 Same period 2012
Desktop Support
Rank 121 119 107
Rank change year-on-year
-2 -12
Permanent jobs requiring a Desktop Support 13 8 3
As % of all permanent IT jobs located in Birmingham 0.56% 0.37% 0.18%
As % of the Job Titles category 0.59% 0.40% 0.19%
Number of salaries quoted 11 5 2
Average salary £26,500 £23,000 £32,500
Average salary % change year-on-year
+15.21% -29.23%
90% offered a salary of more than £23,500 £21,900 £26,500
10% offered a salary of more than £27,600 £26,750 £38,500
UK excluding London average salary £25,000 £25,000 £26,000
% change year-on-year
- -3.84%
Desktop Support
West Midlands

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Birmingham region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Birmingham
Permanent IT job ads with a match in the
Job Titles category
2187 2013 1597
As % of all permanent IT jobs located in Birmingham 94.23% 93.67% 93.34%
Number of salaries quoted 1874 1818 1324
Average salary £42,500 £42,500 £40,000
Average salary % change year-on-year
- +6.25%
90% offered a salary of more than £25,000 £26,000 £25,000
10% offered a salary of more than £70,000 £65,000 £62,500
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Desktop Support
Jobs Demand Trend in Birmingham

This chart provides a 3-month moving total of permanent IT jobs citing Desktop Support in the job title across the Birmingham region as a proportion of the total demand within the Job Titles category.

Desktop Support Jobs Demand Trend in Birmingham

Desktop Support
Salary Trend in Birmingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Desktop Support across the Birmingham region.

Desktop Support Salary Trend in Birmingham

Desktop Support
Top 30 Related IT Skills in Birmingham

For the 6 months to 19 September 2014, IT jobs across the Birmingham region that cited Desktop Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support in their job title.

1 14 (82.35%) Windows
2 11 (64.71%) Microsoft
3 10 (58.82%) Active Directory
3 10 (58.82%) Windows 8
4 9 (52.94%) Windows XP
5 8 (47.06%) LAN
5 8 (47.06%) WAN
6 7 (41.18%) Finance
6 7 (41.18%) Windows 7
7 6 (35.29%) MS Exchange
8 5 (29.41%) Windows Server 2008
9 4 (23.53%) SQL Server 2008
9 4 (23.53%) Exchange Server 2007
9 4 (23.53%) Exchange Server 2010
9 4 (23.53%) Hyper-V
9 4 (23.53%) SQL Server 2012
9 4 (23.53%) Windows Server 2012
9 4 (23.53%) Exchange Server 2013
9 4 (23.53%) SQL Server
9 4 (23.53%) MS Office
9 4 (23.53%) DHCP
9 4 (23.53%) VPN
9 4 (23.53%) Wi-Fi
10 3 (17.65%) Service Delivery
10 3 (17.65%) Thin Client
10 3 (17.65%) Citrix
10 3 (17.65%) Microsoft Certification
10 3 (17.65%) ITIL
10 3 (17.65%) MS Excel
10 3 (17.65%) Office 365

Desktop Support
Top Related IT Skills in Birmingham by Category

For the 6 months to 19 September 2014, IT jobs across the Birmingham region that cited Desktop Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 6 (35.29%) MS Exchange
2 4 (23.53%) Exchange Server 2007
2 4 (23.53%) Exchange Server 2010
2 4 (23.53%) Exchange Server 2013
3 1 (5.88%) Lync
Applications
1 4 (23.53%) MS Office
2 3 (17.65%) MS Excel
Cloud Services
1 3 (17.65%) Office 365
Communications & Networking
1 8 (47.06%) LAN
1 8 (47.06%) WAN
2 4 (23.53%) DHCP
2 4 (23.53%) VPN
2 4 (23.53%) Wi-Fi
Database & Business Intelligence
1 4 (23.53%) SQL Server
1 4 (23.53%) SQL Server 2008
1 4 (23.53%) SQL Server 2012
General
1 7 (41.18%) Finance
2 2 (11.76%) Law
3 1 (5.88%) Legal
3 1 (5.88%) Banking
3 1 (5.88%) Retail
3 1 (5.88%) Retail Banking
Miscellaneous
1 3 (17.65%) Thin Client
1 3 (17.65%) Fat Client
2 2 (11.76%) Blackberry
3 1 (5.88%) Management Information System
3 1 (5.88%) AS400
3 1 (5.88%) Freedom of Information
Operating Systems
1 14 (82.35%) Windows
2 10 (58.82%) Windows 8
3 9 (52.94%) Windows XP
4 7 (41.18%) Windows 7
5 5 (29.41%) Windows Server 2008
6 4 (23.53%) Windows Server 2012
7 3 (17.65%) Windows Vista
8 1 (5.88%) Windows Server 2003
Processes & Methodologies
1 3 (17.65%) ITIL
1 3 (17.65%) Service Delivery
1 3 (17.65%) Asset Management
2 1 (5.88%) Incident Management
2 1 (5.88%) Data Protection
2 1 (5.88%) Information Assurance
Qualifications
1 3 (17.65%) Microsoft Certification
2 1 (5.88%) A+ Certification
2 1 (5.88%) SC Cleared
2 1 (5.88%) Security Cleared
2 1 (5.88%) MCP
System Software
1 10 (58.82%) Active Directory
2 4 (23.53%) Hyper-V
Systems Management
1 1 (5.88%) WSUS
Vendors
1 11 (64.71%) Microsoft
2 3 (17.65%) Citrix
3 2 (11.76%) Cisco
4 1 (5.88%) Salesforce.com
4 1 (5.88%) Mitel
4 1 (5.88%) LANDesk
Birmingham, West Midlands (County)
Searchability.co.uk
Salary: £16000 - £22000 per annum + Benefits
Posted: 2 days ago
Birmingham, West Midlands (County)
HAYS INFORMATION TECHNOLOGY
Salary: £25000.00 - £28000.00 per annum
Posted: 5 days ago
Birmingham
Jumar Solutions
Salary: Excellent
Posted: 18 days ago