The table below looks at the statistics for the Desktop Support role in IT jobs advertised for the Birmingham region. Included is a guide to the average salaries offered in IT jobs that have cited Desktop Support in their job title over the 3 months to 2 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
2 Jul 2015
Same period 2014 Same period 2013
Desktop Support
Rank 120 117 113
Rank change year-on-year
-3 -4
Permanent jobs requiring a Desktop Support 13 4 10
As % of all permanent IT jobs located in Birmingham 0.65% 0.21% 0.53%
As % of the Job Titles category 0.68% 0.22% 0.56%
Number of salaries quoted 13 4 8
Average salary £35,000 £27,000 £29,250
Average salary % change year-on-year
+29.62% -7.69%
90% offered a salary of more than £26,250 £27,000 £24,100
10% offered a salary of more than £45,000 £27,000 £37,000
UK excluding London average salary £26,000 £25,000 £26,000
% change year-on-year
+4.00% -3.84%
Desktop Support
West Midlands

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Birmingham region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Birmingham
Permanent IT job ads with a match in the
Job Titles category
1913 1807 1780
As % of all permanent IT jobs located in Birmingham 94.94% 93.68% 94.23%
Number of salaries quoted 1591 1593 1549
Average salary £42,500 £42,500 £42,500
90% offered a salary of more than £26,500 £27,500 £25,000
10% offered a salary of more than £65,000 £65,000 £65,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Desktop Support
Jobs Demand Trend in Birmingham

This chart provides a 3-month moving total of permanent IT jobs citing Desktop Support in the job title across the Birmingham region as a proportion of the total demand within the Job Titles category.

Desktop Support Jobs Demand Trend in Birmingham

Desktop Support
Salary Trend in Birmingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Desktop Support across the Birmingham region.

Desktop Support Salary Trend in Birmingham

Desktop Support
Salary Histogram in Birmingham

This chart provides a salary histogram for IT jobs citing Desktop Support across the Birmingham region over the 3 months to 2 July 2015.

Desktop Support Salary Histogram in Birmingham

Desktop Support
Top 30 Related IT Skills in Birmingham

For the 6 months to 2 July 2015, IT jobs across the Birmingham region that cited Desktop Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support in their job title.

1 26 (96.30%) Active Directory
2 20 (74.07%) Windows
3 15 (55.56%) Blackberry
3 15 (55.56%) Windows 7
4 14 (51.85%) Service Delivery
5 11 (40.74%) MS Office
5 11 (40.74%) Windows XP
6 10 (37.04%) ITIL
6 10 (37.04%) Law
7 9 (33.33%) Legal
7 9 (33.33%) SCCM
7 9 (33.33%) Time Management
7 9 (33.33%) User Experience
8 6 (22.22%) Microsoft Certification
8 6 (22.22%) Wireless
8 6 (22.22%) MCSE
8 6 (22.22%) Microsoft
9 5 (18.52%) Citrix
9 5 (18.52%) SQL
9 5 (18.52%) MS Exchange
9 5 (18.52%) MS Excel
9 5 (18.52%) Video Conferencing
9 5 (18.52%) Analytical Skills
9 5 (18.52%) Exchange Server 2010
9 5 (18.52%) Exchange Server 2007
9 5 (18.52%) iSeries
10 1 (3.70%) Mitel
10 1 (3.70%) iPhone
10 1 (3.70%) Handset
10 1 (3.70%) DECT

Desktop Support
Top Related IT Skills in Birmingham by Category

For the 6 months to 2 July 2015, IT jobs across the Birmingham region that cited Desktop Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (18.52%) MS Exchange
1 5 (18.52%) Exchange Server 2007
1 5 (18.52%) Exchange Server 2010
Applications
1 11 (40.74%) MS Office
2 5 (18.52%) MS Excel
Communications & Networking
1 6 (22.22%) Wireless
2 1 (3.70%) DECT
General
1 10 (37.04%) Law
2 9 (33.33%) Legal
Miscellaneous
1 15 (55.56%) Blackberry
2 9 (33.33%) User Experience
3 5 (18.52%) Analytical Skills
3 5 (18.52%) iSeries
3 5 (18.52%) Video Conferencing
4 1 (3.70%) iPhone
4 1 (3.70%) Handset
Operating Systems
1 20 (74.07%) Windows
2 15 (55.56%) Windows 7
3 11 (40.74%) Windows XP
Processes & Methodologies
1 14 (51.85%) Service Delivery
2 10 (37.04%) ITIL
3 9 (33.33%) Time Management
4 1 (3.70%) Change Management
Programming Languages
1 5 (18.52%) SQL
Qualifications
1 6 (22.22%) MCSE
1 6 (22.22%) Microsoft Certification
System Software
1 26 (96.30%) Active Directory
Systems Management
1 9 (33.33%) SCCM
Vendors
1 6 (22.22%) Microsoft
2 5 (18.52%) Citrix
3 1 (3.70%) Mitel