The table below looks at the statistics for the Help Desk Support Analyst role in IT jobs advertised for the Birmingham region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Support Analyst in their job title over the 3 months to 13 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
13 Feb 2016
Same period 2015 Same period 2014
Help Desk Support Analyst
Rank 125 123 101
Rank change year-on-year
-2 -22
Permanent jobs requiring a Help Desk Support Analyst 3 2 6
As % of all permanent IT jobs located in Birmingham 0.15% 0.11% 0.40%
As % of the Job Titles category 0.15% 0.12% 0.41%
Number of salaries quoted 3 2 6
Average salary £23,000 £22,500 £18,000
Average salary % change year-on-year
+2.22% +25.00%
90% offered a salary of more than £20,600 £20,500 £17,000
10% offered a salary of more than £24,600 £24,500 £21,000
UK excluding London average salary £21,000 £21,000 £21,000
Help Desk Support Analyst
West Midlands

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Birmingham region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Birmingham
Permanent IT job ads with a match in the
Job Titles category
1956 1713 1447
As % of all permanent IT jobs located in Birmingham 95.79% 96.34% 96.72%
Number of salaries quoted 1620 1543 1248
Average salary £42,500 £40,000 £41,000
Average salary % change year-on-year
+6.25% -2.43%
90% offered a salary of more than £27,500 £24,000 £25,000
10% offered a salary of more than £62,500 £55,000 £65,000
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

Help Desk Support Analyst
Jobs Demand Trend in Birmingham

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Support Analyst in the job title across the Birmingham region as a proportion of the total demand within the Job Titles category.

Help Desk Support Analyst Jobs Demand Trend in Birmingham

Help Desk Support Analyst
Salary Trend in Birmingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support Analyst across the Birmingham region.

Help Desk Support Analyst Salary Trend in Birmingham

Help Desk Support Analyst
Top 16 Related IT Skills in Birmingham

For the 6 months to 13 February 2016, IT jobs across the Birmingham region that cited Help Desk Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support Analyst in their job title.

1 6 (85.71%) Windows
1 6 (85.71%) TCP/IP
2 4 (57.14%) Microsoft
2 4 (57.14%) Finance
2 4 (57.14%) MS Exchange
2 4 (57.14%) Windows Server 2003
2 4 (57.14%) Windows Server
2 4 (57.14%) Exchange Server 2000
2 4 (57.14%) Windows 2000 Server
3 3 (42.86%) MS Excel
4 2 (28.57%) Windows XP
4 2 (28.57%) SQL Server
4 2 (28.57%) MS Office
4 2 (28.57%) ITIL
4 2 (28.57%) Active Directory
4 2 (28.57%) SLA

Help Desk Support Analyst
Top Related IT Skills in Birmingham by Category

For the 6 months to 13 February 2016, IT jobs across the Birmingham region that cited Help Desk Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (57.14%) Exchange Server 2000
1 4 (57.14%) MS Exchange
Applications
1 3 (42.86%) MS Excel
2 2 (28.57%) MS Office
Communications & Networking
1 6 (85.71%) TCP/IP
Database & Business Intelligence
1 2 (28.57%) SQL Server
General
1 4 (57.14%) Finance
Operating Systems
1 6 (85.71%) Windows
2 4 (57.14%) Windows 2000 Server
2 4 (57.14%) Windows Server
2 4 (57.14%) Windows Server 2003
3 2 (28.57%) Windows XP
Processes & Methodologies
1 2 (28.57%) ITIL
Quality Assurance & Compliance
1 2 (28.57%) SLA
System Software
1 2 (28.57%) Active Directory
Vendors
1 4 (57.14%) Microsoft