The first table below looks at the demand for the Help Desk Support Analyst role in IT jobs advertised for the Birmingham region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Support Analyst in their job title over the 3 months to 22 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Birmingham region.

Location
3 months to
22 May 2013
Same period 2012 Same period 2011
Help Desk Support Analyst
Rank 111 - -
Rank change year-on-year
- 0
Permanent jobs requiring a Help Desk Support Analyst 1 0 0
As % of all permanent IT jobs located in Birmingham 0.059% - -
As % of the Job Titles category 0.063% - -
Number of salaries quoted 0 0 0
Average salary - - -
UK excluding London average salary £22,000 £19,500 £19,500
% change year-on-year
+12.82% -
All Job Titles
Birmingham
Permanent IT job ads with a match in the
Job Titles category
1600 1436 1254
As % of all permanent IT jobs located in Birmingham 94.67% 96.12% 95.73%
Number of salaries quoted 1345 1287 1093
Average salary £42,000 £38,000 £37,500
Average salary % change year-on-year
+10.52% +1.33%
90% offered a salary of more than £25,000 £25,500 £23,750
10% offered a salary of more than £62,500 £65,000 £62,500
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%
Help Desk Support Analyst
West Midlands

Help Desk Support Analyst
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Support Analyst across the Birmingham region as a proportion of the total demand within the Job Titles category.

Birmingham Help Desk Support Analyst Jobs Demand Trend

Help Desk Support Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support Analyst across the Birmingham region.

Birmingham Help Desk Support Analyst Salary Trend

Help Desk Support Analyst
Top 15 Related IT Skills

For the 6 months to 22 May 2013, IT jobs across the Birmingham region that cited Help Desk Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support Analyst in their job title.

1 3 (100.00%) MS Office
1 3 (100.00%) Windows
1 3 (100.00%) Microsoft
2 2 (66.67%) Risk Management
2 2 (66.67%) Finance
2 2 (66.67%) Windows XP
2 2 (66.67%) Lotus Notes
2 2 (66.67%) MS Excel
2 2 (66.67%) Lotus
3 1 (33.33%) CRM
3 1 (33.33%) SLA
3 1 (33.33%) Citrix
3 1 (33.33%) FIX Protocol
3 1 (33.33%) Problem Management
3 1 (33.33%) Management Information System

Help Desk Support Analyst
Top Related IT Skills by Category

For the 6 months to 22 May 2013, IT jobs across the Birmingham region that cited Help Desk Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support Analyst in their job title. Up to 20 skills are shown per category.

Application Development
1 1 (33.33%) FIX Protocol
Application Platforms
1 2 (66.67%) Lotus Notes
Applications
1 3 (100.00%) MS Office
2 2 (66.67%) MS Excel
General
1 2 (66.67%) Finance
Miscellaneous
1 1 (33.33%) Management Information System
Operating Systems
1 3 (100.00%) Windows
2 2 (66.67%) Windows XP
Processes & Methodologies
1 2 (66.67%) Risk Management
2 1 (33.33%) CRM
2 1 (33.33%) Problem Management
Quality Assurance & Compliance
1 1 (33.33%) SLA
Vendors
1 3 (100.00%) Microsoft
2 2 (66.67%) Lotus
3 1 (33.33%) Citrix