The statistics below represent IT jobs advertised across the Birmingham region that had Help Desk Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 9 December 2016 with a comparison to same period over 2 years.

3 months to
9 Dec 2016
Same period 2015 Same period 2014
Help Desk Support
Rank 140 125 136
Rank change year-on-year
-15 +11
Permanent jobs requiring a Help Desk Support 1 8 7
As % of all permanent IT jobs located in Birmingham 0.045% 0.42% 0.32%
As % of the Job Titles category 0.047% 0.43% 0.33%
Number of salaries quoted 1 8 7
Median salary £26,500 £22,000 £20,000
Median salary % change year-on-year
+20.45% +10.00%
UK excluding London median salary £22,000 £22,000 £21,500
% change year-on-year
- +2.32%
Help Desk Support
West Midlands

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Birmingham region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Birmingham
Permanent IT job ads with a match in the
Job Titles category
2141 1861 2121
As % of all permanent IT jobs located in Birmingham 96.44% 97.38% 97.20%
Number of salaries quoted 1646 1558 1928
Median salary £42,500 £40,000 £40,000
Median salary % change year-on-year
+6.25% -
90% offered a salary of more than £26,800 £25,000 £22,982
10% offered a salary of more than £62,500 £65,000 £60,000
UK excluding London median salary £41,500 £41,000 £40,000
% change year-on-year
+1.21% +2.50%

Help Desk Support
Jobs Demand Trend in Birmingham

The demand trend of job ads across the Birmingham region that featured Help Desk Support in the job title.

Help Desk Support Jobs Demand Trend in Birmingham

Help Desk Support
Salary Trend in Birmingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support across the Birmingham region.

Help Desk Support Salary Trend in Birmingham

Help Desk Support Skill Set
Top 23 Related IT Skills in Birmingham

For the 6 months to 9 December 2016, Help Desk Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Birmingham region featuring Help Desk Support in the job title.

1 5 (100.00%) Microsoft
2 4 (80.00%) Windows
2 4 (80.00%) Windows Server 2008
2 4 (80.00%) Windows Server 2012
2 4 (80.00%) Windows Server
3 3 (60.00%) Exchange Server 2013
3 3 (60.00%) Windows 10
3 3 (60.00%) Hyper-V
3 3 (60.00%) Windows 7
3 3 (60.00%) MS Exchange
3 3 (60.00%) VoIP
3 3 (60.00%) Cisco
3 3 (60.00%) Microsoft Certification
4 2 (40.00%) Cisco Certification
5 1 (20.00%) MS Excel
5 1 (20.00%) SQL Server
5 1 (20.00%) MS Office
5 1 (20.00%) Software Engineering
5 1 (20.00%) Degree
5 1 (20.00%) Mathematics
5 1 (20.00%) Computer Science
5 1 (20.00%) Automotive
5 1 (20.00%) Office 365

Help Desk Support Skill Set
Top Related IT Skills in Birmingham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (60.00%) Exchange Server 2013
1 3 (60.00%) MS Exchange
Applications
1 1 (20.00%) MS Excel
1 1 (20.00%) MS Office
Cloud Services
1 1 (20.00%) Office 365
Communications & Networking
1 3 (60.00%) VoIP
Database & Business Intelligence
1 1 (20.00%) SQL Server
General
1 1 (20.00%) Automotive
Miscellaneous
1 1 (20.00%) Computer Science
1 1 (20.00%) Mathematics
Operating Systems
1 4 (80.00%) Windows
1 4 (80.00%) Windows Server
1 4 (80.00%) Windows Server 2008
1 4 (80.00%) Windows Server 2012
2 3 (60.00%) Windows 10
2 3 (60.00%) Windows 7
Processes & Methodologies
1 1 (20.00%) Software Engineering
Qualifications
1 3 (60.00%) Microsoft Certification
2 2 (40.00%) Cisco Certification
3 1 (20.00%) Degree
System Software
1 3 (60.00%) Hyper-V
Vendors
1 5 (100.00%) Microsoft
2 3 (60.00%) Cisco