The table below looks at the statistics for the Help Desk Support role in IT jobs advertised for the Birmingham region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Support in their job title over the 3 months to 2 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
2 Oct 2014
Same period 2013 Same period 2012
Help Desk Support
Rank 133 115 108
Rank change year-on-year
-18 -7
Permanent jobs requiring a Help Desk Support 3 4 3
As % of all permanent IT jobs located in Birmingham 0.13% 0.19% 0.18%
As % of the Job Titles category 0.14% 0.20% 0.19%
Number of salaries quoted 2 3 3
Average salary £19,000 £17,500 £17,500
Average salary % change year-on-year
+8.57% -
UK excluding London average salary £21,500 £20,500 £20,000
% change year-on-year
+4.87% +2.50%
Help Desk Support
West Midlands

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Birmingham region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Birmingham
Permanent IT job ads with a match in the
Job Titles category
2213 1954 1582
As % of all permanent IT jobs located in Birmingham 94.37% 94.08% 93.33%
Number of salaries quoted 1917 1767 1305
Average salary £42,500 £42,500 £40,000
Average salary % change year-on-year
- +6.25%
90% offered a salary of more than £24,000 £26,500 £25,000
10% offered a salary of more than £70,000 £65,000 £61,950
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Help Desk Support
Jobs Demand Trend in Birmingham

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Support in the job title across the Birmingham region as a proportion of the total demand within the Job Titles category.

Help Desk Support Jobs Demand Trend in Birmingham

Help Desk Support
Salary Trend in Birmingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support across the Birmingham region.

Help Desk Support Salary Trend in Birmingham

Help Desk Support
Top 29 Related IT Skills in Birmingham

For the 6 months to 2 October 2014, IT jobs across the Birmingham region that cited Help Desk Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support in their job title.

1 6 (85.71%) Windows
2 3 (42.86%) Windows XP
2 3 (42.86%) Active Directory
2 3 (42.86%) Windows 8
3 2 (28.57%) ERP
3 2 (28.57%) Apple
3 2 (28.57%) VMware Infrastructure
3 2 (28.57%) Android
3 2 (28.57%) iPhone
3 2 (28.57%) iSeries
3 2 (28.57%) Hyper-V
3 2 (28.57%) Firewall
3 2 (28.57%) AS400
3 2 (28.57%) VMware
3 2 (28.57%) DNS
3 2 (28.57%) Blackberry
3 2 (28.57%) WAN
3 2 (28.57%) DHCP
4 1 (14.29%) VPN
4 1 (14.29%) Windows 2000
4 1 (14.29%) SharePoint
4 1 (14.29%) SQL Server
4 1 (14.29%) MS Office
4 1 (14.29%) ITIL
4 1 (14.29%) Microsoft
4 1 (14.29%) BMC
4 1 (14.29%) Remedy ITSM
4 1 (14.29%) Windows 7
4 1 (14.29%) Remedy

Help Desk Support
Top Related IT Skills in Birmingham by Category

For the 6 months to 2 October 2014, IT jobs across the Birmingham region that cited Help Desk Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (14.29%) SharePoint
Applications
1 1 (14.29%) MS Office
Business Applications
1 1 (14.29%) Remedy ITSM
Communications & Networking
1 2 (28.57%) WAN
1 2 (28.57%) DHCP
1 2 (28.57%) DNS
1 2 (28.57%) Firewall
2 1 (14.29%) VPN
Database & Business Intelligence
1 1 (14.29%) SQL Server
Miscellaneous
1 2 (28.57%) Blackberry
1 2 (28.57%) AS400
1 2 (28.57%) iPhone
1 2 (28.57%) iSeries
Operating Systems
1 6 (85.71%) Windows
2 3 (42.86%) Windows XP
2 3 (42.86%) Windows 8
3 2 (28.57%) Android
4 1 (14.29%) Windows 7
4 1 (14.29%) Windows 2000
Processes & Methodologies
1 2 (28.57%) ERP
2 1 (14.29%) ITIL
System Software
1 3 (42.86%) Active Directory
2 2 (28.57%) VMware Infrastructure
2 2 (28.57%) Hyper-V
Vendors
1 2 (28.57%) Apple
1 2 (28.57%) VMware
2 1 (14.29%) Remedy
2 1 (14.29%) Microsoft
2 1 (14.29%) BMC
Birmingham
Searchability
Salary: £16000 - £22000 per annum + Benefits
Posted: 18 hours ago
Birmingham
Recruitment Genius
Posted: 6 days ago
Birmingham
Hays IT - Uk Posting account
Salary: £18000.00 - £22000.00 per annum
Posted: 8 days ago