The statistics below represent IT jobs advertised across the Birmingham region that had IT Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 27 August 2016 with a comparison to same period over 2 years.

3 months to
27 Aug 2016
Same period 2015 Same period 2014
IT Support Analyst
Rank 125 121 115
Rank change year-on-year
-4 -6
Permanent jobs requiring an IT Support Analyst 21 8 14
As % of all permanent IT jobs located in Birmingham 0.90% 0.41% 0.65%
As % of the Job Titles category 0.93% 0.42% 0.67%
Number of salaries quoted 13 1 1
Median salary £26,000 £35,000 £23,440
Median salary % change year-on-year
-25.71% +49.31%
UK excluding London median salary £25,500 £23,500 £24,442
% change year-on-year
+8.51% -3.85%
IT Support Analyst
West Midlands

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Birmingham region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Birmingham
Permanent IT job ads with a match in the
Job Titles category
2257 1899 2082
As % of all permanent IT jobs located in Birmingham 96.33% 96.20% 96.39%
Number of salaries quoted 1655 1603 1766
Median salary £40,000 £42,500 £41,500
Median salary % change year-on-year
-5.88% +2.40%
90% offered a salary of more than £25,000 £26,500 £24,000
10% offered a salary of more than £61,000 £65,000 £70,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

IT Support Analyst
Jobs Demand Trend in Birmingham

The demand trend of job ads across the Birmingham region that featured IT Support Analyst in the job title.

IT Support Analyst Jobs Demand Trend in Birmingham

IT Support Analyst
Salary Trend in Birmingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support Analyst across the Birmingham region.

IT Support Analyst Salary Trend in Birmingham

IT Support Analyst Skill Set
Top 30 Related IT Skills in Birmingham

For the 6 months to 27 August 2016, IT Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Birmingham region featuring IT Support Analyst in the job title.

1 25 (80.65%) Windows
2 23 (74.19%) Microsoft
3 20 (64.52%) MS Exchange
4 19 (61.29%) Active Directory
5 18 (58.06%) Exchange Server 2013
6 17 (54.84%) MS Excel
7 15 (48.39%) Exchange Server 2010
8 14 (45.16%) ITIL
9 13 (41.94%) Windows 8
10 12 (38.71%) Windows 7
11 11 (35.48%) Citrix
12 10 (32.26%) SQL Server
12 10 (32.26%) Cisco
12 10 (32.26%) German Language
13 8 (25.81%) French Language
13 8 (25.81%) Hyper-V
14 6 (19.35%) Exchange Server 2007
14 6 (19.35%) MS Office
14 6 (19.35%) CRM
15 5 (16.13%) Windows XP
15 5 (16.13%) VPN
15 5 (16.13%) Microsoft Certification
15 5 (16.13%) C#
15 5 (16.13%) SQL
15 5 (16.13%) MCP
15 5 (16.13%) MCSE
15 5 (16.13%) MCSA
15 5 (16.13%) Symantec
15 5 (16.13%) Norton AntiVirus
15 5 (16.13%) Sophos

IT Support Analyst Skill Set
Top Related IT Skills in Birmingham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 20 (64.52%) MS Exchange
2 18 (58.06%) Exchange Server 2013
3 15 (48.39%) Exchange Server 2010
4 6 (19.35%) Exchange Server 2007
5 3 (9.68%) Exchange Server 2003
Applications
1 17 (54.84%) MS Excel
2 6 (19.35%) MS Office
Business Applications
1 1 (3.23%) Salesforce.com CRM
Cloud Services
1 5 (16.13%) Amazon AWS
1 5 (16.13%) Microsoft Azure
2 1 (3.23%) Office 365
2 1 (3.23%) OneDrive
Communications & Networking
1 5 (16.13%) Firewall
1 5 (16.13%) VLAN
1 5 (16.13%) VPN
Database & Business Intelligence
1 10 (32.26%) SQL Server
2 5 (16.13%) SQL Server 2008
General
1 10 (32.26%) German Language
2 8 (25.81%) French Language
3 3 (9.68%) Law
4 2 (6.45%) Advertising
4 2 (6.45%) Legal
Miscellaneous
1 5 (16.13%) Replication
2 1 (3.23%) Analytical Skills
2 1 (3.23%) iPad
Operating Systems
1 25 (80.65%) Windows
2 13 (41.94%) Windows 8
3 12 (38.71%) Windows 7
4 5 (16.13%) Windows XP
5 3 (9.68%) Windows Server
6 1 (3.23%) Windows Server 2003
6 1 (3.23%) Windows Server 2008
Processes & Methodologies
1 14 (45.16%) ITIL
2 6 (19.35%) CRM
3 3 (9.68%) Mentoring
4 1 (3.23%) Coaching
4 1 (3.23%) Service Management
Programming Languages
1 5 (16.13%) C#
1 5 (16.13%) SQL
Qualifications
1 5 (16.13%) MCP
1 5 (16.13%) MCSA
1 5 (16.13%) MCSE
1 5 (16.13%) Microsoft Certification
2 1 (3.23%) Degree
Quality Assurance & Compliance
1 3 (9.68%) SLA
System Software
1 19 (61.29%) Active Directory
2 8 (25.81%) Hyper-V
3 5 (16.13%) VMware ESXi
4 3 (9.68%) VMware Infrastructure
5 1 (3.23%) XenApp
Systems Management
1 5 (16.13%) Backup Exec
1 5 (16.13%) Norton AntiVirus
Vendors
1 23 (74.19%) Microsoft
2 11 (35.48%) Citrix
3 10 (32.26%) Cisco
4 5 (16.13%) Kaspersky
4 5 (16.13%) Sophos
4 5 (16.13%) Symantec
4 5 (16.13%) Veeam
5 3 (9.68%) VMware
6 1 (3.23%) Adobe
6 1 (3.23%) Salesforce.com