The statistics below represent IT jobs advertised across the Birmingham region that had IT Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 25 September 2016 with a comparison to same period over 2 years.

3 months to
25 Sep 2016
Same period 2015 Same period 2014
IT Support Analyst
Rank 127 121 129
Rank change year-on-year
-6 +8
Permanent jobs requiring an IT Support Analyst 16 6 12
As % of all permanent IT jobs located in Birmingham 0.66% 0.32% 0.52%
As % of the Job Titles category 0.68% 0.33% 0.54%
Number of salaries quoted 10 0 0
Median salary £25,750 - -
UK excluding London median salary £25,000 £23,250 £24,383
% change year-on-year
+7.52% -4.64%
IT Support Analyst
West Midlands

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Birmingham region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Birmingham
Permanent IT job ads with a match in the
Job Titles category
2349 1821 2233
As % of all permanent IT jobs located in Birmingham 96.59% 96.55% 96.46%
Number of salaries quoted 1746 1538 1917
Median salary £40,000 £40,000 £40,000
90% offered a salary of more than £24,000 £25,000 £22,500
10% offered a salary of more than £60,000 £65,900 £65,000
UK excluding London median salary £42,500 £40,000 £40,000
% change year-on-year
+6.25% -

IT Support Analyst
Jobs Demand Trend in Birmingham

The demand trend of job ads across the Birmingham region that featured IT Support Analyst in the job title.

IT Support Analyst Jobs Demand Trend in Birmingham

IT Support Analyst
Salary Trend in Birmingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support Analyst across the Birmingham region.

IT Support Analyst Salary Trend in Birmingham

IT Support Analyst Skill Set
Top 30 Related IT Skills in Birmingham

For the 6 months to 25 September 2016, IT Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Birmingham region featuring IT Support Analyst in the job title.

1 23 (79.31%) Windows
2 21 (72.41%) Microsoft
3 18 (62.07%) MS Exchange
4 17 (58.62%) Active Directory
5 16 (55.17%) MS Excel
5 16 (55.17%) Exchange Server 2013
6 14 (48.28%) Exchange Server 2010
7 13 (44.83%) ITIL
8 11 (37.93%) Windows 7
8 11 (37.93%) Windows 8
9 10 (34.48%) SQL Server
9 10 (34.48%) Citrix
10 9 (31.03%) Cisco
10 9 (31.03%) German Language
11 7 (24.14%) French Language
11 7 (24.14%) Hyper-V
12 6 (20.69%) Exchange Server 2007
12 6 (20.69%) CRM
12 6 (20.69%) MS Office
13 5 (17.24%) C#
13 5 (17.24%) SQL
13 5 (17.24%) MCP
13 5 (17.24%) MCSE
13 5 (17.24%) MCSA
13 5 (17.24%) VPN
13 5 (17.24%) Microsoft Certification
13 5 (17.24%) Symantec
13 5 (17.24%) Norton AntiVirus
13 5 (17.24%) Sophos
13 5 (17.24%) Firewall

IT Support Analyst Skill Set
Top Related IT Skills in Birmingham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 18 (62.07%) MS Exchange
2 16 (55.17%) Exchange Server 2013
3 14 (48.28%) Exchange Server 2010
4 6 (20.69%) Exchange Server 2007
5 2 (6.90%) Exchange Server 2003
Applications
1 16 (55.17%) MS Excel
2 6 (20.69%) MS Office
Business Applications
1 1 (3.45%) Salesforce.com CRM
Cloud Services
1 5 (17.24%) Amazon AWS
1 5 (17.24%) Microsoft Azure
2 1 (3.45%) Office 365
2 1 (3.45%) OneDrive
Communications & Networking
1 5 (17.24%) Firewall
1 5 (17.24%) VLAN
1 5 (17.24%) VPN
Database & Business Intelligence
1 10 (34.48%) SQL Server
2 5 (17.24%) SQL Server 2008
General
1 9 (31.03%) German Language
2 7 (24.14%) French Language
3 3 (10.34%) Law
4 2 (6.90%) Advertising
4 2 (6.90%) Legal
Miscellaneous
1 5 (17.24%) Replication
2 1 (3.45%) Analytical Skills
2 1 (3.45%) iPad
Operating Systems
1 23 (79.31%) Windows
2 11 (37.93%) Windows 7
2 11 (37.93%) Windows 8
3 4 (13.79%) Windows XP
4 2 (6.90%) Windows Server
5 1 (3.45%) Windows Server 2003
5 1 (3.45%) Windows Server 2008
Processes & Methodologies
1 13 (44.83%) ITIL
2 6 (20.69%) CRM
3 2 (6.90%) Mentoring
4 1 (3.45%) Coaching
4 1 (3.45%) Service Management
Programming Languages
1 5 (17.24%) C#
1 5 (17.24%) SQL
Qualifications
1 5 (17.24%) MCP
1 5 (17.24%) MCSA
1 5 (17.24%) MCSE
1 5 (17.24%) Microsoft Certification
2 1 (3.45%) Degree
Quality Assurance & Compliance
1 2 (6.90%) SLA
System Software
1 17 (58.62%) Active Directory
2 7 (24.14%) Hyper-V
3 5 (17.24%) VMware ESXi
4 2 (6.90%) VMware Infrastructure
5 1 (3.45%) XenApp
Systems Management
1 5 (17.24%) Backup Exec
1 5 (17.24%) Norton AntiVirus
Vendors
1 21 (72.41%) Microsoft
2 10 (34.48%) Citrix
3 9 (31.03%) Cisco
4 5 (17.24%) Kaspersky
4 5 (17.24%) Sophos
4 5 (17.24%) Symantec
4 5 (17.24%) Veeam
5 2 (6.90%) VMware
6 1 (3.45%) Adobe
6 1 (3.45%) Salesforce.com