The table below looks at the prevalence of the term IVR in IT jobs advertised for the Birmingham region. Included is a guide to the average salaries offered in IT jobs that have cited IVR over the 3 months to 3 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
3 Jul 2015
Same period 2014 Same period 2013
Interactive Voice Response (IVR)
Rank 120 119 118
Rank change year-on-year
-1 -1
Permanent jobs citing IVR 7 1 4
As % of all permanent IT jobs located in Birmingham 0.34% 0.052% 0.21%
As % of the Miscellaneous category 1.10% 0.15% 0.59%
Number of salaries quoted 1 1 4
Average salary £60,000 £32,500 £40,000
Average salary % change year-on-year
+84.61% -18.75%
UK excluding London average salary £50,000 £45,000 £40,000
% change year-on-year
+11.11% +12.50%
IVR
West Midlands

The following table is for comparison with the above and provides statistics for the entire Miscellaneous category in permanent jobs advertised in the Birmingham region.

Miscellaneous Category
Birmingham
Permanent IT job ads with a match in the
Miscellaneous category
638 685 674
As % of all permanent IT jobs located in Birmingham 31.29% 35.86% 35.55%
Number of salaries quoted 508 590 595
Average salary £40,000 £43,250 £42,500
Average salary % change year-on-year
-7.51% +1.76%
90% offered a salary of more than £27,500 £26,500 £27,000
10% offered a salary of more than £65,000 £62,500 £65,000
UK excluding London average salary £40,000 £40,000 £40,000

IVR
Jobs Demand Trend in Birmingham

This chart provides a 3-month moving total of permanent IT jobs citing IVR across the Birmingham region as a proportion of the total demand within the Miscellaneous category.

IVR Jobs Demand Trend in Birmingham

IVR
Salary Trend in Birmingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IVR across the Birmingham region.

IVR Salary Trend in Birmingham

IVR
Top 30 Related IT Skills in Birmingham

For the 6 months to 3 July 2015, IT jobs across the Birmingham region citing IVR also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited IVR.

1 12 (80.00%) Workforce Management Optimization
2 10 (66.67%) Analytics
2 10 (66.67%) Finance
3 9 (60.00%) Stakeholder Management
3 9 (60.00%) Back Office
3 9 (60.00%) CRM
3 9 (60.00%) ERP
3 9 (60.00%) Enterprise Software
3 9 (60.00%) Predictive Analytics
3 9 (60.00%) Banking
3 9 (60.00%) Business Development
4 4 (26.67%) Avaya
4 4 (26.67%) CTI
5 3 (20.00%) Genesys
5 3 (20.00%) Cisco
5 3 (20.00%) Microsoft
5 3 (20.00%) SQL
5 3 (20.00%) Oracle
5 3 (20.00%) Degree
5 3 (20.00%) WFM
6 2 (13.33%) Speech Recognition
6 2 (13.33%) Time Management
6 2 (13.33%) Product Management
6 2 (13.33%) Oracle Database
6 2 (13.33%) Customer Insight
6 2 (13.33%) Agile Software Development
6 2 (13.33%) SDLC
6 2 (13.33%) SQL Server
6 2 (13.33%) Windows
6 2 (13.33%) VXML

IVR
Top Related IT Skills in Birmingham by Category

For the 6 months to 3 July 2015, IT jobs across the Birmingham region citing IVR also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited IVR. Up to 20 skills are shown per category.

Applications
1 1 (6.67%) MS Excel
1 1 (6.67%) MS Visio
1 1 (6.67%) MS PowerPoint
Communications & Networking
1 4 (26.67%) CTI
2 1 (6.67%) Symposium
Database & Business Intelligence
1 2 (13.33%) SQL Server
1 2 (13.33%) Oracle Database
General
1 10 (66.67%) Finance
2 9 (60.00%) Banking
2 9 (60.00%) Back Office
3 1 (6.67%) Telecoms
3 1 (6.67%) Billing
3 1 (6.67%) Pharmaceutical
Job Titles
1 9 (60.00%) Sales Executive
1 9 (60.00%) Senior Sales Executive
2 2 (13.33%) Professional Services Engineer
2 2 (13.33%) Analyst
3 1 (6.67%) Consultant
3 1 (6.67%) Project Manager
3 1 (6.67%) Business Analyst
3 1 (6.67%) Sales Consultant
3 1 (6.67%) Senior Manager
3 1 (6.67%) Technical Consultant
3 1 (6.67%) Senior Project Manager
3 1 (6.67%) Training Consultant
3 1 (6.67%) Telecoms Analyst
3 1 (6.67%) Technical Sales Consultant
Libraries, Frameworks & Software Standards
1 2 (13.33%) VXML
2 1 (6.67%) JSON
2 1 (6.67%) REST
2 1 (6.67%) HTML
2 1 (6.67%) JSP
2 1 (6.67%) SOAP
Miscellaneous
1 9 (60.00%) Enterprise Software
2 1 (6.67%) Analytical Skills
2 1 (6.67%) Computer Science
Operating Systems
1 2 (13.33%) Windows
Processes & Methodologies
1 12 (80.00%) Workforce Management Optimization
2 10 (66.67%) Analytics
3 9 (60.00%) Predictive Analytics
3 9 (60.00%) Stakeholder Management
3 9 (60.00%) CRM
3 9 (60.00%) ERP
3 9 (60.00%) Business Development
4 3 (20.00%) WFM
5 2 (13.33%) Agile Software Development
5 2 (13.33%) Speech Recognition
5 2 (13.33%) Time Management
5 2 (13.33%) Product Management
5 2 (13.33%) Customer Insight
5 2 (13.33%) SDLC
6 1 (6.67%) UML
6 1 (6.67%) User Stories
6 1 (6.67%) Software Delivery
6 1 (6.67%) Waterfall
6 1 (6.67%) Requirements Analysis
6 1 (6.67%) SOA
Programming Languages
1 3 (20.00%) SQL
2 1 (6.67%) Java
2 1 (6.67%) JavaScript
Qualifications
1 3 (20.00%) Degree
Vendors
1 4 (26.67%) Avaya
2 3 (20.00%) Genesys
2 3 (20.00%) Oracle
2 3 (20.00%) Cisco
2 3 (20.00%) Microsoft
3 1 (6.67%) Nortel
3 1 (6.67%) Verint