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This section looks at the demand for the Service Desk Manager role in IT jobs within the Birmingham region compared to all other Job Titles we currently track. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Manager in their job title over the last 3 months to 15 May 2008 with a comparison to the same period last year.

 Service Desk Manager
Location
3 months to 15 May 2008Same period last year
Rank102127
Rank change on same period last yearUp+25
Matching permanent IT job ads352
As % of all UK permanent IT job ads sampled0.017 %0.001 %
As % of the category below1.116 %0.076 %
Salaries quoted322
Average minimum salary£40,313£25,000
Average salary£42,203£27,500
% change on same period last year+53.46 %
Average maximum salary£44,094£30,000
UK excluding London average salary£37,961£32,577
% change on same period last year+16.52 %
Job Titles BirminghamJob Titles
Birmingham
Matching permanent IT job ads31362629
As % of all UK permanent IT job ads sampled1.536 %1.164 %
Salaries quoted27032156
Average minimum salary£37,628£31,912
Average salary£42,114£35,029
% change on same period last year+20.22 %
Average maximum salary£46,600£38,147
UK excluding London average salary£38,582£39,161
% change on same period last year-1.47 %
Service Desk Manager West MidlandsService Desk Manager
West Midlands

Service Desk Manager
Demand Trend

The chart provides a 3-month moving total starting in 2004 of permanent IT jobs ads citing Service Desk Manager across the Birmingham region as a proportion of the total demand within the Job Titles category.

Birmingham Service Desk Manager Demand Trend

Service Desk Manager
Salary Trend

The chart provides the 3-month moving average for salaries quoted in permanent IT jobs ads citing Service Desk Manager across the Birmingham region.

Birmingham Service Desk Manager Salary Trend

Service Desk Manager
Salary Histogram

The chart provides a salary histogram for IT jobs citing Service Desk Manager across the Birmingham region over the past 3 months.

Birmingham Service Desk Manager Salary Histogram

Service Desk Manager
Top 30 Related IT Skills

Over the past 6 months permanent IT jobs across the Birmingham region citing Service Desk Manager also mentioned the following skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled citing Service Desk Manager.

132 (66.67 %)ITIL
219 (39.58 %)Finance
318 (37.50 %)SLA
416 (33.33 %)ITIL Certification
512 (25.00 %)Service Management
610 (20.83 %)Service Delivery
79 (18.75 %)Law
79 (18.75 %)Microsoft
88 (16.67 %)MS Office
97 (14.58 %)Lotus
97 (14.58 %)Lotus Notes
97 (14.58 %)Cognos
106 (12.50 %)Information Security
106 (12.50 %)Degree
115 (10.42 %)Change Management
124 (8.333 %)Government
124 (8.333 %)MS Visio
133 (6.250 %)Internet
133 (6.250 %)Movex
133 (6.250 %)ISO27001
142 (4.167 %)Mathematics
142 (4.167 %)Legal
151 (2.083 %)Health
151 (2.083 %)Education
151 (2.083 %)BMC
151 (2.083 %)BMC PATROL
151 (2.083 %)BS7799
151 (2.083 %)Microsoft Certification
151 (2.083 %)PRINCE2 Certification
151 (2.083 %)ISO9001

Service Desk Manager
Top Related IT Skills by Category

Over the past 6 months permanent IT jobs across the Birmingham region citing Service Desk Manager also mentioned the following skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled citing Service Desk Manager. Up to 20 skills are shown per category.

Application Platforms
17 (14.58 %)Lotus Notes
Applications
18 (16.67 %)MS Office
24 (8.333 %)MS Visio
Business Applications
13 (6.250 %)Movex
Communications & Networking
13 (6.250 %)Internet
General
119 (39.58 %)Finance
29 (18.75 %)Law
34 (8.333 %)Government
42 (4.167 %)Legal
51 (2.083 %)Pensions
51 (2.083 %)Health
51 (2.083 %)Education
Miscellaneous
12 (4.167 %)Mathematics
Processes & Methodologies
132 (66.67 %)ITIL
212 (25.00 %)Service Management
310 (20.83 %)Service Delivery
46 (12.50 %)Information Security
55 (10.42 %)Change Management
61 (2.083 %)Problem Management
61 (2.083 %)Time Management
61 (2.083 %)Performance Management
61 (2.083 %)QMS
61 (2.083 %)PRINCE2
61 (2.083 %)OO
61 (2.083 %)ERP
Qualifications
116 (33.33 %)ITIL Certification
26 (12.50 %)Degree
31 (2.083 %)MCP
31 (2.083 %)Microsoft Certification
31 (2.083 %)PRINCE2 Certification
Quality Assurance & Compliance
118 (37.50 %)SLA
23 (6.250 %)ISO27001
31 (2.083 %)ISO9001
31 (2.083 %)BS7799
Systems Management
11 (2.083 %)BMC PATROL
Vendors
19 (18.75 %)Microsoft
27 (14.58 %)Cognos
27 (14.58 %)Lotus
31 (2.083 %)BMC
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