The statistics below represent IT jobs advertised across the Birmingham region that had Service Desk Technician featuring in the job title. Included is a guide to the salaries offered over the 3 months to 26 August 2016 with a comparison to same period over 2 years.

3 months to
26 Aug 2016
Same period 2015 Same period 2014
Service Desk Technician
Rank - 131 125
Permanent jobs requiring a Service Desk Technician 0 1 2
As % of all permanent IT jobs located in Birmingham - 0.050% 0.092%
As % of the Job Titles category - 0.052% 0.096%
Number of salaries quoted 0 1 2
Median salary - £32,500 £30,000
Median salary % change year-on-year
- +8.33%
UK excluding London median salary £22,750 £22,000 £22,750
% change year-on-year
+3.40% -3.29%
Service Desk Technician
West Midlands

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Birmingham region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Birmingham
Permanent IT job ads with a match in the
Job Titles category
2305 1913 2090
As % of all permanent IT jobs located in Birmingham 96.28% 96.23% 96.27%
Number of salaries quoted 1691 1617 1776
Median salary £40,000 £42,500 £41,500
Median salary % change year-on-year
-5.88% +2.40%
90% offered a salary of more than £25,000 £26,500 £25,000
10% offered a salary of more than £62,500 £65,000 £70,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Service Desk Technician
Jobs Demand Trend in Birmingham

The demand trend of job ads across the Birmingham region that featured Service Desk Technician in the job title.

Service Desk Technician Jobs Demand Trend in Birmingham

Service Desk Technician
Salary Trend in Birmingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Technician across the Birmingham region.

Service Desk Technician Salary Trend in Birmingham

Service Desk Technician Skill Set
Top 30 Related IT Skills in Birmingham

For the 6 months to 26 August 2016, Service Desk Technician job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Birmingham region featuring Service Desk Technician in the job title.

1 3 (100.00%) ITIL
1 3 (100.00%) Windows
1 3 (100.00%) Linux
1 3 (100.00%) Windows 2000
1 3 (100.00%) MCSE
1 3 (100.00%) MCSA
1 3 (100.00%) MS Exchange
1 3 (100.00%) SLA
1 3 (100.00%) Microsoft
1 3 (100.00%) CCNA
1 3 (100.00%) Active Directory
1 3 (100.00%) HP
1 3 (100.00%) EMC
1 3 (100.00%) Citrix
1 3 (100.00%) Cisco Certification
1 3 (100.00%) Microsoft Certification
1 3 (100.00%) SAN
1 3 (100.00%) NetApp
1 3 (100.00%) Symantec
1 3 (100.00%) Norton AntiVirus
1 3 (100.00%) Sophos
1 3 (100.00%) L2TP
1 3 (100.00%) Firewall
1 3 (100.00%) Wi-Fi
1 3 (100.00%) IPsec
1 3 (100.00%) Network+ Certification
1 3 (100.00%) VMware
1 3 (100.00%) VMware ESX
1 3 (100.00%) Backup Exec
1 3 (100.00%) MCITP

Service Desk Technician Skill Set
Top Related IT Skills in Birmingham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (100.00%) Exchange Server 2003
1 3 (100.00%) Exchange Server 2013
1 3 (100.00%) MS Exchange
Communications & Networking
1 3 (100.00%) Firewall
1 3 (100.00%) IPsec
1 3 (100.00%) L2TP
1 3 (100.00%) NetScaler
1 3 (100.00%) SAN
1 3 (100.00%) VLAN
1 3 (100.00%) Wi-Fi
Miscellaneous
1 3 (100.00%) Analytical Skills
Operating Systems
1 3 (100.00%) Linux
1 3 (100.00%) Windows
1 3 (100.00%) Windows 2000
1 3 (100.00%) Windows Server 2012
Processes & Methodologies
1 3 (100.00%) ITIL
1 3 (100.00%) ITIL V3
1 3 (100.00%) Mentoring
1 3 (100.00%) Multi-Factor Authentication
1 3 (100.00%) Two-Factor Authentication
Programming Languages
1 3 (100.00%) PowerShell
Qualifications
1 3 (100.00%) CCNA
1 3 (100.00%) Cisco Certification
1 3 (100.00%) MCITP
1 3 (100.00%) MCSA
1 3 (100.00%) MCSE
1 3 (100.00%) Microsoft Certification
1 3 (100.00%) Network+ Certification
Quality Assurance & Compliance
1 3 (100.00%) SLA
System Software
1 3 (100.00%) Active Directory
1 3 (100.00%) Hyper-V
1 3 (100.00%) VMware ESX
1 3 (100.00%) VMware Infrastructure
1 3 (100.00%) XenApp
1 3 (100.00%) XenDesktop
Systems Management
1 3 (100.00%) Backup Exec
1 3 (100.00%) Norton AntiVirus
Vendors
1 3 (100.00%) AVG
1 3 (100.00%) Citrix
1 3 (100.00%) EMC
1 3 (100.00%) HP
1 3 (100.00%) Kaseya
1 3 (100.00%) Kaspersky
1 3 (100.00%) Microsoft
1 3 (100.00%) NetApp
1 3 (100.00%) Ruckus Wireless
1 3 (100.00%) SonicWALL
1 3 (100.00%) Sophos
1 3 (100.00%) Symantec
1 3 (100.00%) VMware