The table below looks at the statistics for the Technical Support Analyst role in IT jobs advertised for the Birmingham region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support Analyst in their job title over the 3 months to 28 November 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Nov 2014
Same period 2013 Same period 2012
Technical Support Analyst
Rank 139 - 110
Rank change year-on-year
- 0
Permanent jobs requiring a Technical Support Analyst 3 0 6
As % of all permanent IT jobs located in Birmingham 0.13% - 0.36%
As % of the Job Titles category 0.14% - 0.38%
Number of salaries quoted 2 0 6
Average salary £28,000 - £47,500
UK excluding London average salary £29,500 £28,000 £27,500
% change year-on-year
+5.35% +1.81%
Technical Support Analyst
West Midlands

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Birmingham region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Birmingham
Permanent IT job ads with a match in the
Job Titles category
2128 1927 1568
As % of all permanent IT jobs located in Birmingham 94.87% 94.41% 94.63%
Number of salaries quoted 1924 1736 1343
Average salary £40,000 £40,000 £42,500
Average salary % change year-on-year
- -5.88%
90% offered a salary of more than £24,500 £25,000 £27,500
10% offered a salary of more than £67,500 £65,000 £57,500
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Technical Support Analyst
Jobs Demand Trend in Birmingham

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support Analyst in the job title across the Birmingham region as a proportion of the total demand within the Job Titles category.

Technical Support Analyst Jobs Demand Trend in Birmingham

Technical Support Analyst
Salary Trend in Birmingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Analyst across the Birmingham region.

Technical Support Analyst Salary Trend in Birmingham

Technical Support Analyst
Top 30 Related IT Skills in Birmingham

For the 6 months to 28 November 2014, IT jobs across the Birmingham region that cited Technical Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title.

1 7 (87.50%) Windows
1 7 (87.50%) Microsoft
1 7 (87.50%) Active Directory
2 5 (62.50%) Disaster Recovery
2 5 (62.50%) Handset
3 4 (50.00%) PowerShell
4 3 (37.50%) Root Cause Analysis
4 3 (37.50%) Business Continuity Planning
4 3 (37.50%) Business Continuity
4 3 (37.50%) MS Exchange
5 2 (25.00%) MS Excel
5 2 (25.00%) VPN
5 2 (25.00%) SLA
5 2 (25.00%) MS Office
5 2 (25.00%) Firewall
5 2 (25.00%) VMware
6 1 (12.50%) NetBackup
6 1 (12.50%) S-PLUS
6 1 (12.50%) Finance
6 1 (12.50%) VLAN
6 1 (12.50%) Cisco
6 1 (12.50%) IBM
6 1 (12.50%) DNS
6 1 (12.50%) SSL
6 1 (12.50%) SAN
6 1 (12.50%) Epicor
6 1 (12.50%) Lotus
6 1 (12.50%) Windows XP
6 1 (12.50%) DHCP
6 1 (12.50%) Linux

Technical Support Analyst
Top Related IT Skills in Birmingham by Category

For the 6 months to 28 November 2014, IT jobs across the Birmingham region that cited Technical Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (37.50%) MS Exchange
2 1 (12.50%) Exchange Server 2010
2 1 (12.50%) IBM Notes
Applications
1 2 (25.00%) MS Office
1 2 (25.00%) MS Excel
2 1 (12.50%) S-PLUS
Cloud Services
1 1 (12.50%) SaaS
1 1 (12.50%) Office 365
Communications & Networking
1 2 (25.00%) VPN
1 2 (25.00%) Firewall
2 1 (12.50%) VLAN
2 1 (12.50%) DHCP
2 1 (12.50%) DNS
2 1 (12.50%) SSL
2 1 (12.50%) SAN
Database & Business Intelligence
1 1 (12.50%) SQL Server
General
1 1 (12.50%) Finance
Miscellaneous
1 5 (62.50%) Handset
Operating Systems
1 7 (87.50%) Windows
2 1 (12.50%) Linux
2 1 (12.50%) Windows XP
2 1 (12.50%) Android
2 1 (12.50%) Windows 7
2 1 (12.50%) Windows 8
Processes & Methodologies
1 5 (62.50%) Disaster Recovery
2 3 (37.50%) Business Continuity
2 3 (37.50%) Root Cause Analysis
2 3 (37.50%) Business Continuity Planning
3 1 (12.50%) Mobile Device Management
Programming Languages
1 4 (50.00%) PowerShell
2 1 (12.50%) SQL
Quality Assurance & Compliance
1 2 (25.00%) SLA
System Software
1 7 (87.50%) Active Directory
Systems Management
1 1 (12.50%) NetBackup
Vendors
1 7 (87.50%) Microsoft
2 2 (25.00%) VMware
3 1 (12.50%) Epicor
3 1 (12.50%) Lotus
3 1 (12.50%) Cisco
3 1 (12.50%) IBM