The table below looks at the statistics for the Technical Support Analyst role in IT jobs advertised for the Birmingham region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support Analyst in their job title over the 3 months to 2 September 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
2 Sep 2015
Same period 2014 Same period 2013
Technical Support Analyst
Rank 121 127 134
Rank change year-on-year
+6 +7
Permanent jobs requiring a Technical Support Analyst 4 4 2
As % of all permanent IT jobs located in Birmingham 0.20% 0.18% 0.093%
As % of the Job Titles category 0.21% 0.19% 0.099%
Number of salaries quoted 2 4 1
Average salary £29,000 £27,500 £18,000
Average salary % change year-on-year
+5.45% +52.77%
UK excluding London average salary £25,025 £27,500 £30,500
% change year-on-year
-9.00% -9.83%
Technical Support Analyst
West Midlands

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Birmingham region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Birmingham
Permanent IT job ads with a match in the
Job Titles category
1868 2069 2021
As % of all permanent IT jobs located in Birmingham 94.15% 94.35% 93.56%
Number of salaries quoted 1588 1754 1808
Average salary £42,500 £42,500 £42,500
90% offered a salary of more than £26,500 £26,250 £26,000
10% offered a salary of more than £70,000 £65,000 £67,500
UK excluding London average salary £40,000 £40,000 £39,000
% change year-on-year
- +2.56%

Technical Support Analyst
Jobs Demand Trend in Birmingham

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support Analyst in the job title across the Birmingham region as a proportion of the total demand within the Job Titles category.

Technical Support Analyst Jobs Demand Trend in Birmingham

Technical Support Analyst
Salary Trend in Birmingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Analyst across the Birmingham region.

Technical Support Analyst Salary Trend in Birmingham

Technical Support Analyst
Top 30 Related IT Skills in Birmingham

For the 6 months to 2 September 2015, IT jobs across the Birmingham region that cited Technical Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title.

1 3 (75.00%) MS Excel
1 3 (75.00%) Microsoft
1 3 (75.00%) Active Directory
1 3 (75.00%) Firewall
2 2 (50.00%) Kaspersky
2 2 (50.00%) VMware ESXi
2 2 (50.00%) Exchange Server 2010
2 2 (50.00%) Veeam
2 2 (50.00%) Exchange Server 2013
2 2 (50.00%) VPN
2 2 (50.00%) Symantec
2 2 (50.00%) Norton AntiVirus
2 2 (50.00%) Sophos
2 2 (50.00%) MS Exchange
2 2 (50.00%) C
2 2 (50.00%) VLAN
2 2 (50.00%) Exchange Server 2007
2 2 (50.00%) SonicWALL
2 2 (50.00%) Migration
2 2 (50.00%) Replication
2 2 (50.00%) Backup Exec
3 1 (25.00%) Financial Institution
3 1 (25.00%) Network Security
3 1 (25.00%) MCTS
3 1 (25.00%) ITIL
3 1 (25.00%) MCP
3 1 (25.00%) Windows
3 1 (25.00%) LAN
3 1 (25.00%) WAN
3 1 (25.00%) Microsoft Certification

Technical Support Analyst
Top Related IT Skills in Birmingham by Category

For the 6 months to 2 September 2015, IT jobs across the Birmingham region that cited Technical Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (50.00%) MS Exchange
1 2 (50.00%) Exchange Server 2007
1 2 (50.00%) Exchange Server 2010
1 2 (50.00%) Exchange Server 2013
Applications
1 3 (75.00%) MS Excel
Communications & Networking
1 3 (75.00%) Firewall
2 2 (50.00%) VLAN
2 2 (50.00%) VPN
3 1 (25.00%) Network Security
3 1 (25.00%) LAN
3 1 (25.00%) WAN
General
1 1 (25.00%) Financial Institution
1 1 (25.00%) Finance
Miscellaneous
1 2 (50.00%) Replication
2 1 (25.00%) Analytical Skills
Operating Systems
1 1 (25.00%) Windows
1 1 (25.00%) Windows Server 2003
1 1 (25.00%) Windows Server 2008
1 1 (25.00%) Windows 7
1 1 (25.00%) Windows Server 2012
Processes & Methodologies
1 2 (50.00%) Migration
2 1 (25.00%) Software Deployment
2 1 (25.00%) ITIL
Programming Languages
1 2 (50.00%) C
Qualifications
1 1 (25.00%) MCP
1 1 (25.00%) Microsoft Certification
1 1 (25.00%) MCTS
System Software
1 3 (75.00%) Active Directory
2 2 (50.00%) VMware ESXi
Systems Management
1 2 (50.00%) Norton AntiVirus
1 2 (50.00%) Backup Exec
Vendors
1 3 (75.00%) Microsoft
2 2 (50.00%) Symantec
2 2 (50.00%) Sophos
2 2 (50.00%) SonicWALL
2 2 (50.00%) Kaspersky
2 2 (50.00%) Veeam
Birmingham, Warwickshire
TCNS
Posted: 15 days ago