The first table below looks at the demand for the Technical Support Analyst role in IT jobs advertised for the Birmingham region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support Analyst in their job title over the 3 months to 24 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Birmingham region.

Location
3 months to
24 May 2013
Same period 2012 Same period 2011
Technical Support Analyst
Rank 116 99 88
Rank change year-on-year
-17 -11
Permanent jobs requiring a Technical Support Analyst 2 1 3
As % of all permanent IT jobs located in Birmingham 0.118% 0.067% 0.223%
As % of the Job Titles category 0.124% 0.070% 0.234%
Number of salaries quoted 1 1 3
Average salary £23,500 £45,000 £30,000
Average salary % change year-on-year
-47.77% +50.00%
UK excluding London average salary £27,500 £27,500 £29,000
% change year-on-year
- -5.17%
All Job Titles
Birmingham
Permanent IT job ads with a match in the
Job Titles category
1610 1423 1284
As % of all permanent IT jobs located in Birmingham 94.71% 96.02% 95.54%
Number of salaries quoted 1351 1272 1115
Average salary £42,255 £39,000 £37,500
Average salary % change year-on-year
+8.34% +4.00%
90% offered a salary of more than £25,000 £25,500 £23,750
10% offered a salary of more than £62,500 £65,000 £62,500
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%
Technical Support Analyst
West Midlands

Technical Support Analyst
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support Analyst across the Birmingham region as a proportion of the total demand within the Job Titles category.

Birmingham Technical Support Analyst Jobs Demand Trend

Technical Support Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Analyst across the Birmingham region.

Birmingham Technical Support Analyst Salary Trend

Technical Support Analyst
Top 30 Related IT Skills

For the 6 months to 24 May 2013, IT jobs across the Birmingham region that cited Technical Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title.

1 5 (71.43%) SQL
2 4 (57.14%) UNIX
2 4 (57.14%) Windows
2 4 (57.14%) Degree
3 3 (42.86%) Computer Science
3 3 (42.86%) Investment Banking
3 3 (42.86%) Fixed Income
3 3 (42.86%) Banking
3 3 (42.86%) Finance
3 3 (42.86%) Derivative
3 3 (42.86%) ITIL V3
3 3 (42.86%) Linux
3 3 (42.86%) Java
3 3 (42.86%) ITIL
3 3 (42.86%) Service Management
3 3 (42.86%) Reuters
3 3 (42.86%) Bloomberg
4 2 (28.57%) Blackberry
4 2 (28.57%) Citrix
4 2 (28.57%) MS Office
4 2 (28.57%) Microsoft
4 2 (28.57%) Active Directory
5 1 (14.29%) HP
5 1 (14.29%) Legal
5 1 (14.29%) VMware
5 1 (14.29%) Retail
5 1 (14.29%) Billing
5 1 (14.29%) Logistics
5 1 (14.29%) VMware Infrastructure
5 1 (14.29%) Sun

Technical Support Analyst
Top Related IT Skills by Category

For the 6 months to 24 May 2013, IT jobs across the Birmingham region that cited Technical Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (14.29%) Lotus Notes
Applications
1 2 (28.57%) MS Office
Communications & Networking
1 1 (14.29%) LAN
1 1 (14.29%) WAN
1 1 (14.29%) VPN
1 1 (14.29%) SSL
1 1 (14.29%) SAN
1 1 (14.29%) Internet
1 1 (14.29%) Firewall
Database & Business Intelligence
1 1 (14.29%) MySQL
1 1 (14.29%) SQL Server
General
1 3 (42.86%) Investment Banking
1 3 (42.86%) Banking
1 3 (42.86%) Finance
2 1 (14.29%) Legal
2 1 (14.29%) Retail
2 1 (14.29%) Billing
2 1 (14.29%) Telecoms
Miscellaneous
1 3 (42.86%) Computer Science
1 3 (42.86%) Fixed Income
1 3 (42.86%) Derivative
2 2 (28.57%) Blackberry
Operating Systems
1 4 (57.14%) UNIX
1 4 (57.14%) Windows
2 3 (42.86%) Linux
3 1 (14.29%) Windows XP
Processes & Methodologies
1 3 (42.86%) ITIL V3
1 3 (42.86%) ITIL
1 3 (42.86%) Service Management
2 1 (14.29%) Logistics
2 1 (14.29%) OO
2 1 (14.29%) Service Delivery
Programming Languages
1 5 (71.43%) SQL
2 3 (42.86%) Java
3 1 (14.29%) C#
Qualifications
1 4 (57.14%) Degree
Quality Assurance & Compliance
1 1 (14.29%) Sarbanes-Oxley
System Software
1 2 (28.57%) Active Directory
2 1 (14.29%) VMware Infrastructure
Vendors
1 3 (42.86%) Reuters
1 3 (42.86%) Bloomberg
2 2 (28.57%) Citrix
2 2 (28.57%) Microsoft
3 1 (14.29%) HP
3 1 (14.29%) VMware
3 1 (14.29%) Sun
3 1 (14.29%) Cisco
3 1 (14.29%) Avaya
3 1 (14.29%) Lotus