The statistics below represent IT jobs advertised across the Birmingham region that had Technical Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 26 July 2016 with a comparison to same period over 2 years.

3 months to
26 Jul 2016
Same period 2015 Same period 2014
Technical Support Analyst
Rank 145 136 115
Rank change year-on-year
-9 -21
Permanent jobs requiring a Technical Support Analyst 2 1 8
As % of all permanent IT jobs located in Birmingham 0.086% 0.049% 0.42%
As % of the Job Titles category 0.090% 0.051% 0.44%
Number of salaries quoted 0 1 8
Median salary - £26,500 £29,750
Median salary % change year-on-year
- -10.92%
UK excluding London median salary £27,500 £25,000 £29,063
% change year-on-year
+10.00% -13.97%
Technical Support Analyst
West Midlands

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Birmingham region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Birmingham
Permanent IT job ads with a match in the
Job Titles category
2234 1978 1830
As % of all permanent IT jobs located in Birmingham 96.13% 96.49% 95.36%
Number of salaries quoted 1671 1632 1586
Median salary £40,000 £44,000 £41,500
Median salary % change year-on-year
-9.09% +6.02%
90% offered a salary of more than £25,000 £27,000 £25,000
10% offered a salary of more than £62,500 £65,000 £70,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Technical Support Analyst
Jobs Demand Trend in Birmingham

The demand trend of job ads across the Birmingham region that featured Technical Support Analyst in the job title.

Technical Support Analyst Jobs Demand Trend in Birmingham

Technical Support Analyst
Salary Trend in Birmingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Analyst across the Birmingham region.

Technical Support Analyst Salary Trend in Birmingham

Technical Support Analyst Skill Set
Top 30 Related IT Skills in Birmingham

For the 6 months to 26 July 2016, Technical Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Birmingham region featuring Technical Support Analyst in the job title.

1 4 (80.00%) Windows
2 3 (60.00%) MS Exchange
2 3 (60.00%) Microsoft
2 3 (60.00%) Active Directory
2 3 (60.00%) Firewall
3 2 (40.00%) Microsoft Certification
3 2 (40.00%) Symantec
3 2 (40.00%) Norton AntiVirus
3 2 (40.00%) Sophos
3 2 (40.00%) MCSE
3 2 (40.00%) MCSA
3 2 (40.00%) MS Excel
3 2 (40.00%) VPN
3 2 (40.00%) SLA
3 2 (40.00%) SQL Server
3 2 (40.00%) MCP
3 2 (40.00%) VLAN
3 2 (40.00%) German Language
3 2 (40.00%) Exchange Server 2007
3 2 (40.00%) Kaspersky
3 2 (40.00%) Hyper-V
3 2 (40.00%) Veeam
3 2 (40.00%) Microsoft Azure
3 2 (40.00%) Amazon AWS
3 2 (40.00%) VMware ESXi
3 2 (40.00%) Replication
3 2 (40.00%) Backup Exec
3 2 (40.00%) Exchange Server 2010
3 2 (40.00%) Exchange Server 2013
4 1 (20.00%) Virtual Servers

Technical Support Analyst Skill Set
Top Related IT Skills in Birmingham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (60.00%) MS Exchange
2 2 (40.00%) Exchange Server 2007
2 2 (40.00%) Exchange Server 2010
2 2 (40.00%) Exchange Server 2013
3 1 (20.00%) Skype for Business
Applications
1 2 (40.00%) MS Excel
Cloud Services
1 2 (40.00%) Amazon AWS
1 2 (40.00%) Microsoft Azure
Communications & Networking
1 3 (60.00%) Firewall
2 2 (40.00%) VLAN
2 2 (40.00%) VPN
3 1 (20.00%) LAN
3 1 (20.00%) PBX
3 1 (20.00%) TCP/IP
3 1 (20.00%) VoIP
3 1 (20.00%) WAN
Database & Business Intelligence
1 2 (40.00%) SQL Server
General
1 2 (40.00%) German Language
2 1 (20.00%) Telecoms
Miscellaneous
1 2 (40.00%) Replication
2 1 (20.00%) Blackberry
2 1 (20.00%) Mobile App
2 1 (20.00%) Mobile Computing
Operating Systems
1 4 (80.00%) Windows
2 1 (20.00%) Android
2 1 (20.00%) Apple iOS
2 1 (20.00%) Linux
2 1 (20.00%) Windows Mobile
2 1 (20.00%) Windows Server
2 1 (20.00%) Windows Server 2008
2 1 (20.00%) Windows Server 2012
Programming Languages
1 1 (20.00%) SQL
Qualifications
1 2 (40.00%) MCP
1 2 (40.00%) MCSA
1 2 (40.00%) MCSE
1 2 (40.00%) Microsoft Certification
Quality Assurance & Compliance
1 2 (40.00%) SLA
System Software
1 3 (60.00%) Active Directory
2 2 (40.00%) Hyper-V
2 2 (40.00%) VMware ESXi
3 1 (20.00%) Virtual Servers
Systems Management
1 2 (40.00%) Backup Exec
1 2 (40.00%) Norton AntiVirus
Vendors
1 3 (60.00%) Microsoft
2 2 (40.00%) Kaspersky
2 2 (40.00%) Sophos
2 2 (40.00%) Symantec
2 2 (40.00%) Veeam
Birmingham
Bluetown Online LTD
Posted: 20 days ago