The table below looks at the statistics for the Technical Support Analyst role in IT jobs advertised for the Birmingham region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support Analyst in their job title over the 3 months to 29 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 Dec 2014
Same period 2013 Same period 2012
Technical Support Analyst
Rank 120 - 101
Rank change year-on-year
- 0
Permanent jobs requiring a Technical Support Analyst 7 0 8
As % of all permanent IT jobs located in Birmingham 0.35% - 0.48%
As % of the Job Titles category 0.37% - 0.50%
Number of salaries quoted 6 0 8
Average salary £36,750 - £47,500
UK excluding London average salary £30,000 £28,000 £28,500
% change year-on-year
+7.14% -1.75%
Technical Support Analyst
West Midlands

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Birmingham region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Birmingham
Permanent IT job ads with a match in the
Job Titles category
1911 1717 1588
As % of all permanent IT jobs located in Birmingham 95.45% 94.29% 95.03%
Number of salaries quoted 1750 1519 1377
Average salary £40,000 £40,000 £42,500
Average salary % change year-on-year
- -5.88%
90% offered a salary of more than £24,000 £25,000 £27,000
10% offered a salary of more than £65,000 £62,500 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Technical Support Analyst
Jobs Demand Trend in Birmingham

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support Analyst in the job title across the Birmingham region as a proportion of the total demand within the Job Titles category.

Technical Support Analyst Jobs Demand Trend in Birmingham

Technical Support Analyst
Salary Trend in Birmingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Analyst across the Birmingham region.

Technical Support Analyst Salary Trend in Birmingham

Technical Support Analyst
Salary Histogram in Birmingham

This chart provides a salary histogram for IT jobs citing Technical Support Analyst across the Birmingham region over the 3 months to 29 December 2014.

Technical Support Analyst Salary Histogram in Birmingham

Technical Support Analyst
Top 30 Related IT Skills in Birmingham

For the 6 months to 29 December 2014, IT jobs across the Birmingham region that cited Technical Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title.

1 7 (70.00%) Windows
1 7 (70.00%) Microsoft
2 6 (60.00%) Active Directory
3 5 (50.00%) Handset
3 5 (50.00%) Disaster Recovery
4 3 (30.00%) SLA
4 3 (30.00%) Oracle EBS
4 3 (30.00%) Oracle Discoverer
4 3 (30.00%) Oracle
4 3 (30.00%) Business Objects
4 3 (30.00%) Time Management
4 3 (30.00%) Oracle EBS R12
5 2 (20.00%) Business Continuity
5 2 (20.00%) PowerShell
5 2 (20.00%) Root Cause Analysis
5 2 (20.00%) Business Continuity Planning
5 2 (20.00%) MS Office
5 2 (20.00%) Linux
5 2 (20.00%) MS Excel
5 2 (20.00%) MS Exchange
5 2 (20.00%) VPN
5 2 (20.00%) VMware
5 2 (20.00%) Cisco
5 2 (20.00%) Firewall
6 1 (10.00%) IBM
6 1 (10.00%) S-PLUS
6 1 (10.00%) NetBackup
6 1 (10.00%) Finance
6 1 (10.00%) VLAN
6 1 (10.00%) DNS

Technical Support Analyst
Top Related IT Skills in Birmingham by Category

For the 6 months to 29 December 2014, IT jobs across the Birmingham region that cited Technical Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (20.00%) MS Exchange
2 1 (10.00%) IBM Notes
Applications
1 2 (20.00%) MS Office
1 2 (20.00%) MS Excel
2 1 (10.00%) S-PLUS
Business Applications
1 3 (30.00%) Oracle EBS
1 3 (30.00%) Oracle EBS R12
Cloud Services
1 1 (10.00%) Office 365
Communications & Networking
1 2 (20.00%) VPN
1 2 (20.00%) Firewall
2 1 (10.00%) VLAN
2 1 (10.00%) DNS
2 1 (10.00%) SSL
2 1 (10.00%) DHCP
Database & Business Intelligence
1 3 (30.00%) Oracle Discoverer
General
1 1 (10.00%) Finance
Miscellaneous
1 5 (50.00%) Handset
Operating Systems
1 7 (70.00%) Windows
2 2 (20.00%) Linux
3 1 (10.00%) Windows XP
3 1 (10.00%) Android
3 1 (10.00%) CentOS
3 1 (10.00%) Windows 7
3 1 (10.00%) Windows 8
Processes & Methodologies
1 5 (50.00%) Disaster Recovery
2 3 (30.00%) Time Management
3 2 (20.00%) Root Cause Analysis
3 2 (20.00%) Business Continuity
3 2 (20.00%) Business Continuity Planning
4 1 (10.00%) Mobile Device Management
Programming Languages
1 2 (20.00%) PowerShell
2 1 (10.00%) SQL
Quality Assurance & Compliance
1 3 (30.00%) SLA
System Software
1 6 (60.00%) Active Directory
2 1 (10.00%) vSphere
Systems Management
1 1 (10.00%) NetBackup
Vendors
1 7 (70.00%) Microsoft
2 3 (30.00%) Oracle
2 3 (30.00%) Business Objects
3 2 (20.00%) Cisco
3 2 (20.00%) VMware
4 1 (10.00%) IBM
4 1 (10.00%) Juniper
4 1 (10.00%) Epicor
4 1 (10.00%) Lotus
4 1 (10.00%) Red Hat
Birmingham
Hays IT - Uk Posting account
Salary: £30000.00 - £35000.00 per annum
Posted: 26 days ago