The statistics below represent IT jobs advertised across the Birmingham region that had Technical Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 29 September 2016 with a comparison to same period over 2 years.

3 months to
29 Sep 2016
Same period 2015 Same period 2014
Technical Support Analyst
Rank 145 123 139
Rank change year-on-year
-22 +16
Permanent jobs requiring a Technical Support Analyst 7 5 3
As % of all permanent IT jobs located in Birmingham 0.28% 0.27% 0.13%
As % of the Job Titles category 0.29% 0.28% 0.13%
Number of salaries quoted 4 2 3
Median salary £30,750 £29,000 £27,500
Median salary % change year-on-year
+6.03% +5.45%
90% offered a salary of more than £24,000 £27,000 £26,700
10% offered a salary of more than £37,500 £31,000 £31,100
UK excluding London median salary £27,000 £25,025 £27,500
% change year-on-year
+7.89% -9.00%
Technical Support Analyst
West Midlands

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Birmingham region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Birmingham
Permanent IT job ads with a match in the
Job Titles category
2384 1804 2236
As % of all permanent IT jobs located in Birmingham 96.60% 96.63% 96.38%
Number of salaries quoted 1765 1525 1924
Median salary £40,000 £40,000 £40,000
90% offered a salary of more than £24,000 £25,000 £23,000
10% offered a salary of more than £60,000 £65,000 £67,500
UK excluding London median salary £42,091 £40,000 £40,000
% change year-on-year
+5.22% -

Technical Support Analyst
Jobs Demand Trend in Birmingham

The demand trend of job ads across the Birmingham region that featured Technical Support Analyst in the job title.

Technical Support Analyst Jobs Demand Trend in Birmingham

Technical Support Analyst
Salary Trend in Birmingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Analyst across the Birmingham region.

Technical Support Analyst Salary Trend in Birmingham

Technical Support Analyst
Salary Histogram in Birmingham

This chart provides a salary histogram for IT jobs citing Technical Support Analyst across the Birmingham region over the 3 months to 29 September 2016.

Technical Support Analyst Salary Histogram in Birmingham

Technical Support Analyst Skill Set
Top 30 Related IT Skills in Birmingham

For the 6 months to 29 September 2016, Technical Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Birmingham region featuring Technical Support Analyst in the job title.

1 7 (87.50%) SQL Server
1 7 (87.50%) Windows
2 6 (75.00%) MS Exchange
2 6 (75.00%) Microsoft
2 6 (75.00%) Active Directory
3 5 (62.50%) Microsoft Certification
3 5 (62.50%) Symantec
3 5 (62.50%) Norton AntiVirus
3 5 (62.50%) Sophos
3 5 (62.50%) MCSE
3 5 (62.50%) MCSA
3 5 (62.50%) MS Excel
3 5 (62.50%) MCP
3 5 (62.50%) VPN
3 5 (62.50%) Firewall
3 5 (62.50%) Replication
3 5 (62.50%) Backup Exec
3 5 (62.50%) Exchange Server 2013
3 5 (62.50%) VMware ESXi
3 5 (62.50%) Exchange Server 2010
3 5 (62.50%) VLAN
3 5 (62.50%) Exchange Server 2007
3 5 (62.50%) Kaspersky
3 5 (62.50%) Hyper-V
3 5 (62.50%) Veeam
3 5 (62.50%) Microsoft Azure
3 5 (62.50%) Amazon AWS
4 3 (37.50%) LAN
4 3 (37.50%) WAN
5 2 (25.00%) DHCP

Technical Support Analyst Skill Set
Top Related IT Skills in Birmingham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (75.00%) MS Exchange
2 5 (62.50%) Exchange Server 2007
2 5 (62.50%) Exchange Server 2010
2 5 (62.50%) Exchange Server 2013
3 2 (25.00%) IIS
4 1 (12.50%) Skype for Business
Applications
1 5 (62.50%) MS Excel
2 2 (25.00%) MS Office
Cloud Services
1 5 (62.50%) Amazon AWS
1 5 (62.50%) Microsoft Azure
Communications & Networking
1 5 (62.50%) Firewall
1 5 (62.50%) VLAN
1 5 (62.50%) VPN
2 3 (37.50%) LAN
2 3 (37.50%) WAN
3 2 (25.00%) DHCP
3 2 (25.00%) TCP/IP
Database & Business Intelligence
1 7 (87.50%) SQL Server
2 2 (25.00%) SQL Server 2008
General
1 1 (12.50%) German Language
Miscellaneous
1 5 (62.50%) Replication
Operating Systems
1 7 (87.50%) Windows
2 2 (25.00%) Windows Server
Processes & Methodologies
1 2 (25.00%) Presales
Programming Languages
1 2 (25.00%) SQL
Qualifications
1 5 (62.50%) MCP
1 5 (62.50%) MCSA
1 5 (62.50%) MCSE
1 5 (62.50%) Microsoft Certification
Quality Assurance & Compliance
1 1 (12.50%) SLA
System Software
1 6 (75.00%) Active Directory
2 5 (62.50%) Hyper-V
2 5 (62.50%) VMware ESXi
Systems Management
1 5 (62.50%) Backup Exec
1 5 (62.50%) Norton AntiVirus
Vendors
1 6 (75.00%) Microsoft
2 5 (62.50%) Kaspersky
2 5 (62.50%) Sophos
2 5 (62.50%) Symantec
2 5 (62.50%) Veeam