The table below looks at the statistics for Service Management skills in IT jobs advertised for the Bournemouth region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 17 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
17 Apr 2015
Same period 2014 Same period 2013
Service Management
Rank 62 - 31
Rank change year-on-year
- 0
Permanent jobs citing Service Management 4 0 5
As % of all permanent IT jobs located in Bournemouth 0.92% - 2.40%
As % of the Processes & Methodologies category 1.09% - 3.42%
Number of salaries quoted 4 0 5
Average salary £29,250 - £37,500
90% offered a salary of more than £21,450 - £33,000
10% offered a salary of more than £36,000 - £55,700
UK excluding London average salary £45,000 £46,000 £45,000
% change year-on-year
-2.17% +2.22%
Service Management
Dorset

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Bournemouth region.

Processes & Methodologies Category
Bournemouth
Permanent IT job ads with a match in the
Processes & Methodologies category
366 226 146
As % of all permanent IT jobs located in Bournemouth 84.53% 77.13% 70.19%
Number of salaries quoted 301 172 126
Average salary £37,500 £37,500 £40,000
Average salary % change year-on-year
- -6.25%
90% offered a salary of more than £23,500 £27,500 £30,000
10% offered a salary of more than £62,500 £56,000 £55,000
UK excluding London average salary £44,000 £42,500 £40,000
% change year-on-year
+3.52% +6.25%

Service Management
Jobs Demand Trend in Bournemouth

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Bournemouth region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Bournemouth

Service Management
Salary Trend in Bournemouth

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Bournemouth region.

Service Management Salary Trend in Bournemouth

Service Management
Salary Histogram in Bournemouth

This chart provides a salary histogram for IT jobs citing Service Management across the Bournemouth region over the 3 months to 17 April 2015.

Service Management Salary Histogram in Bournemouth

Service Management
Top 30 Related IT Skills in Bournemouth

For the 6 months to 17 April 2015, IT jobs across the Bournemouth region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 5 (71.43%) ITIL
1 5 (71.43%) Incident Management
2 4 (57.14%) Problem Management
3 3 (42.86%) Service Delivery
4 2 (28.57%) Change Management
4 2 (28.57%) Management Information System
4 2 (28.57%) Telecoms
4 2 (28.57%) MS Office
4 2 (28.57%) Web Services
4 2 (28.57%) CMDB
4 2 (28.57%) MCP
4 2 (28.57%) Windows
4 2 (28.57%) MS Excel
4 2 (28.57%) Windows XP
4 2 (28.57%) SLA
4 2 (28.57%) Cisco
4 2 (28.57%) Microsoft
4 2 (28.57%) Sun
4 2 (28.57%) Active Directory
4 2 (28.57%) Citrix
4 2 (28.57%) Microsoft Certification
4 2 (28.57%) Peregrine
4 2 (28.57%) Windows Server 2003
4 2 (28.57%) Internet
4 2 (28.57%) Mainframe
4 2 (28.57%) ServiceCenter
4 2 (28.57%) Windows 7
4 2 (28.57%) Change Control
4 2 (28.57%) Root Cause Analysis
4 2 (28.57%) MCDST

Service Management
Top Related IT Skills in Bournemouth by Category

For the 6 months to 17 April 2015, IT jobs across the Bournemouth region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Applications
1 2 (28.57%) MS Office
1 2 (28.57%) MS Excel
Communications & Networking
1 2 (28.57%) Internet
General
1 2 (28.57%) Telecoms
2 1 (14.29%) Finance
Job Titles
1 4 (57.14%) Team Leader
2 2 (28.57%) Service Manager
2 2 (28.57%) Support Team Leader
2 2 (28.57%) Service Desk Manager
2 2 (28.57%) Service Desk Team Leader
2 2 (28.57%) Operations Team Leader
3 1 (14.29%) Infrastructure Support Manager
3 1 (14.29%) Service Desk Analyst
3 1 (14.29%) Analyst
3 1 (14.29%) Service Analyst
3 1 (14.29%) Infrastructure Manager
3 1 (14.29%) Support Manager
Libraries, Frameworks & Software Standards
1 2 (28.57%) Web Services
Miscellaneous
1 2 (28.57%) Mainframe
1 2 (28.57%) Management Information System
1 2 (28.57%) CMDB
Operating Systems
1 2 (28.57%) Windows
1 2 (28.57%) Windows XP
1 2 (28.57%) Windows Server 2003
1 2 (28.57%) Windows 7
Processes & Methodologies
1 5 (71.43%) ITIL
1 5 (71.43%) Incident Management
2 4 (57.14%) Problem Management
3 3 (42.86%) Service Delivery
4 2 (28.57%) Change Management
4 2 (28.57%) Change Control
4 2 (28.57%) Root Cause Analysis
5 1 (14.29%) Infrastructure Management
5 1 (14.29%) People Management
5 1 (14.29%) Supplier Management
5 1 (14.29%) Matrix Management
Qualifications
1 2 (28.57%) MCP
1 2 (28.57%) Microsoft Certification
1 2 (28.57%) MCDST
2 1 (14.29%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 2 (28.57%) SLA
System Software
1 2 (28.57%) Active Directory
Systems Management
1 2 (28.57%) ServiceCenter
Vendors
1 2 (28.57%) Cisco
1 2 (28.57%) Microsoft
1 2 (28.57%) Sun
1 2 (28.57%) Citrix
1 2 (28.57%) Peregrine