The first table below looks at the demand for Service Management skills in IT jobs advertised for the Bournemouth region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 22 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Bournemouth region.

Location
3 months to
22 May 2013
Same period 2012 Same period 2011
Service Management
Rank 38 42 45
Rank change year-on-year
+4 +3
Permanent jobs citing Service Management 10 3 1
As % of all permanent IT jobs located in Bournemouth 3.460% 1.154% 0.321%
As % of the Processes & Methodologies category 4.717% 1.515% 0.493%
Number of salaries quoted 10 3 0
Average salary £37,500 £60,000 -
Average salary % change year-on-year
-37.50% -
UK excluding London average salary £42,500 £44,000 £45,000
% change year-on-year
-3.40% -2.22%
All Processes & Methodologies
Bournemouth
Permanent IT job ads with a match in the
Processes & Methodologies category
212 198 203
As % of all permanent IT jobs located in Bournemouth 73.36% 76.15% 65.06%
Number of salaries quoted 183 141 109
Average salary £39,000 £40,000 £35,000
Average salary % change year-on-year
-2.50% +14.28%
90% offered a salary of more than £28,500 £30,000 £30,000
10% offered a salary of more than £55,000 £55,000 £65,000
UK excluding London average salary £40,000 £41,000 £40,000
% change year-on-year
-2.43% +2.50%
Service Management
Dorset

Service Management
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Bournemouth region as a proportion of the total demand within the Processes & Methodologies category.

Bournemouth Service Management Jobs Demand Trend

Service Management
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Bournemouth region.

Bournemouth Service Management Salary Trend

Service Management
Salary Histogram

This chart provides a salary histogram for IT jobs citing Service Management across the Bournemouth region over the 3 months to 22 May 2013.

Bournemouth Service Management Salary Histogram

Service Management
Top 30 Related IT Skills

For the 6 months to 22 May 2013, IT jobs across the Bournemouth region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 11 (91.67%) ITIL
2 8 (66.67%) Problem Management
3 5 (41.67%) Root Cause Analysis
4 4 (33.33%) Finance
5 3 (25.00%) Service Delivery
5 3 (25.00%) ITSM
5 3 (25.00%) Stakeholder Management
5 3 (25.00%) ITIL V3
5 3 (25.00%) ITIL V2
5 3 (25.00%) Incident Management
6 2 (16.67%) Matrix Management
6 2 (16.67%) Continuous Improvement
6 2 (16.67%) Change Control
6 2 (16.67%) Programme Management
6 2 (16.67%) Migration
6 2 (16.67%) Risk Management
6 2 (16.67%) PRINCE2
6 2 (16.67%) E-Commerce
7 1 (8.333%) Windows XP
7 1 (8.333%) MS Exchange
7 1 (8.333%) Active Directory
7 1 (8.333%) Windows Server 2003
7 1 (8.333%) Blackberry
7 1 (8.333%) Windows
7 1 (8.333%) MS Excel
7 1 (8.333%) C#
7 1 (8.333%) Java
7 1 (8.333%) PL/SQL
7 1 (8.333%) SQL
7 1 (8.333%) VB.NET

Service Management
Top Related IT Skills by Category

For the 6 months to 22 May 2013, IT jobs across the Bournemouth region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Development
1 1 (8.333%) .NET
1 1 (8.333%) ASP.NET
1 1 (8.333%) Spring
1 1 (8.333%) Spring MVC
Application Platforms
1 1 (8.333%) MS Exchange
Applications
1 1 (8.333%) MS Excel
General
1 4 (33.33%) Finance
2 1 (8.333%) Local Government
2 1 (8.333%) Marketing
Job Titles
1 6 (50.00%) Problem Manager
2 3 (25.00%) ITIL Manager
3 2 (16.67%) Delivery Manager
3 2 (16.67%) Business Manager
3 2 (16.67%) Applications Support
4 1 (8.333%) Analyst
4 1 (8.333%) Consultant
4 1 (8.333%) Support Analyst
4 1 (8.333%) Support Engineer
4 1 (8.333%) Applications Support Analyst
4 1 (8.333%) Principle Consultant
4 1 (8.333%) IT Support Engineer
4 1 (8.333%) IT Support
Miscellaneous
1 1 (8.333%) Blackberry
1 1 (8.333%) iPhone
Operating Systems
1 1 (8.333%) Windows XP
1 1 (8.333%) Windows Server 2003
1 1 (8.333%) Windows
1 1 (8.333%) Windows Server 2008
1 1 (8.333%) Windows 7
Processes & Methodologies
1 11 (91.67%) ITIL
2 8 (66.67%) Problem Management
3 5 (41.67%) Root Cause Analysis
4 3 (25.00%) Service Delivery
4 3 (25.00%) ITSM
4 3 (25.00%) Stakeholder Management
4 3 (25.00%) ITIL V3
4 3 (25.00%) ITIL V2
4 3 (25.00%) Incident Management
5 2 (16.67%) Matrix Management
5 2 (16.67%) Continuous Improvement
5 2 (16.67%) Change Control
5 2 (16.67%) Programme Management
5 2 (16.67%) Migration
5 2 (16.67%) Risk Management
5 2 (16.67%) PRINCE2
5 2 (16.67%) E-Commerce
6 1 (8.333%) MVC
6 1 (8.333%) Change Management
Programming Languages
1 1 (8.333%) C#
1 1 (8.333%) Java
1 1 (8.333%) PL/SQL
1 1 (8.333%) SQL
1 1 (8.333%) VB.NET
Qualifications
1 1 (8.333%) Degree
System Software
1 1 (8.333%) Active Directory
Systems Management
1 1 (8.333%) Backup Exec
Bournemouth, Dorset
Essential Skills & Experience: - Windows Server 2003, 2008. - Active Directory. - Windows 7, Windows XP. - MS Outlook / MS Exchange... - Blackberry and iPhone support - Excellent communication & interpersonal skills... Ideally Backup exec.
Coal IT Services
Salary: From £25,000 to £28,000 per annum + Bonus & Excellent Benefits
Posted: 17 May 2013