The table below looks at the statistics for ITSM skills in IT jobs advertised for the Bracknell region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 29 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 Aug 2014
Same period 2013 Same period 2012
IT Service Management (ITSM)
Rank 68 65 41
Rank change year-on-year
-3 -24
Permanent jobs citing ITSM 6 5 28
As % of all permanent IT jobs located in Bracknell 1.13% 0.99% 5.74%
As % of the Processes & Methodologies category 1.35% 1.29% 7.65%
Number of salaries quoted 6 3 28
Average salary £41,250 £35,000 £36,500
Average salary % change year-on-year
+17.85% -4.10%
90% offered a salary of more than £37,500 £33,000 £30,000
10% offered a salary of more than £46,250 £39,000 £41,500
UK excluding London average salary £40,857 £42,500 £40,000
% change year-on-year
-3.86% +6.25%
ITSM
Berkshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Bracknell region.

Processes & Methodologies Category
Bracknell
Permanent IT job ads with a match in the
Processes & Methodologies category
443 389 366
As % of all permanent IT jobs located in Bracknell 83.74% 77.03% 75.00%
Number of salaries quoted 235 228 285
Average salary £41,500 £45,000 £38,000
Average salary % change year-on-year
-7.77% +18.42%
90% offered a salary of more than £26,000 £30,000 £27,500
10% offered a salary of more than £65,000 £51,500 £55,000
UK excluding London average salary £42,500 £41,000 £40,000
% change year-on-year
+3.65% +2.50%

ITSM
Jobs Demand Trend in Bracknell

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Bracknell region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Bracknell

ITSM
Salary Trend in Bracknell

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Bracknell region.

ITSM Salary Trend in Bracknell

ITSM
Top 30 Related IT Skills in Bracknell

For the 6 months to 29 August 2014, IT jobs across the Bracknell region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 27 (84.38%) Service Management
2 25 (78.13%) ITIL
3 15 (46.88%) Microsoft
3 15 (46.88%) Time Management
4 12 (37.50%) Degree
4 12 (37.50%) Configuration Management
5 11 (34.38%) CMDB
6 10 (31.25%) Project Management
6 10 (31.25%) Internet
7 9 (28.13%) MS Excel
7 9 (28.13%) Release Management
8 8 (25.00%) Legal
8 8 (25.00%) DSL
9 7 (21.88%) Telecoms
9 7 (21.88%) Law
9 7 (21.88%) ISEB
9 7 (21.88%) PRINCE2
9 7 (21.88%) Transition Management
9 7 (21.88%) Business Development
10 6 (18.75%) VMware Certified Professional (VCP)
10 6 (18.75%) German Language
10 6 (18.75%) Relational Database
10 6 (18.75%) VMware Infrastructure
10 6 (18.75%) Windows
10 6 (18.75%) MCSE
10 6 (18.75%) MCSA
10 6 (18.75%) MCDBA
10 6 (18.75%) MCP
10 6 (18.75%) SQL Server
10 6 (18.75%) Cisco Certification

ITSM
Top Related IT Skills in Bracknell by Category

For the 6 months to 29 August 2014, IT jobs across the Bracknell region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 2 (6.25%) SharePoint
Applications
1 9 (28.13%) MS Excel
Communications & Networking
1 10 (31.25%) Internet
2 8 (25.00%) DSL
3 6 (18.75%) Firewall
3 6 (18.75%) DHCP
3 6 (18.75%) TCP/IP
3 6 (18.75%) DNS
4 3 (9.38%) Radio Access Network
Database & Business Intelligence
1 6 (18.75%) SQL Server
1 6 (18.75%) RDBMS
1 6 (18.75%) Relational Database
2 2 (6.25%) MySQL
General
1 8 (25.00%) Legal
2 7 (21.88%) Telecoms
2 7 (21.88%) Law
3 6 (18.75%) German Language
4 4 (12.50%) Finance
4 4 (12.50%) Retail
5 1 (3.13%) Marketing
5 1 (3.13%) French Language
5 1 (3.13%) Italian Language
Job Titles
1 9 (28.13%) Release Manager
2 7 (21.88%) Transition Manager
3 6 (18.75%) Technical Engineer
3 6 (18.75%) Technical Support Engineer
3 6 (18.75%) Technical Support
3 6 (18.75%) Support Engineer
4 5 (15.63%) Senior Manager
5 4 (12.50%) Architect
5 4 (12.50%) Solutions Architect
6 3 (9.38%) Service Manager
6 3 (9.38%) Technical Manager
6 3 (9.38%) Service Transition Manager
7 2 (6.25%) Systems Developer
7 2 (6.25%) Developer
7 2 (6.25%) Systems Engineer
8 1 (3.13%) Consultant
8 1 (3.13%) Sales Consultant
8 1 (3.13%) Pre Sales Consultant
8 1 (3.13%) Senior Service Manager
Libraries, Frameworks & Software Standards
1 2 (6.25%) HTML
1 2 (6.25%) .NET
1 2 (6.25%) Web Services
1 2 (6.25%) XML
1 2 (6.25%) Ajax
Miscellaneous
1 11 (34.38%) CMDB
2 4 (12.50%) Management Information System
Operating Systems
1 6 (18.75%) Windows
Processes & Methodologies
1 27 (84.38%) Service Management
2 25 (78.13%) ITIL
3 15 (46.88%) Time Management
4 12 (37.50%) Configuration Management
5 10 (31.25%) Project Management
6 9 (28.13%) Release Management
7 7 (21.88%) Business Development
7 7 (21.88%) Transition Management
7 7 (21.88%) PRINCE2
8 6 (18.75%) Security Management
8 6 (18.75%) Validation
9 4 (12.50%) Service Delivery
10 3 (9.38%) SOA
10 3 (9.38%) Performance Management
10 3 (9.38%) Fault Management
10 3 (9.38%) eTOM
11 2 (6.25%) Web Development
11 2 (6.25%) Content Management
Programming Languages
1 2 (6.25%) C#
1 2 (6.25%) C++
1 2 (6.25%) Java
1 2 (6.25%) JavaScript
1 2 (6.25%) Perl
1 2 (6.25%) SQL
Qualifications
1 12 (37.50%) Degree
2 7 (21.88%) ISEB
3 6 (18.75%) Cisco Certification
3 6 (18.75%) Microsoft Certification
3 6 (18.75%) ITIL Certification
3 6 (18.75%) Network+ Certification
3 6 (18.75%) VMware Certified Professional (VCP)
3 6 (18.75%) MCP
3 6 (18.75%) MCSE
3 6 (18.75%) MCSA
3 6 (18.75%) MCDBA
3 6 (18.75%) CCNA
4 5 (15.63%) Security Cleared
5 1 (3.13%) SC Cleared
System Software
1 6 (18.75%) VMware ESX
1 6 (18.75%) VMware Workstation
1 6 (18.75%) VMware Infrastructure
Systems Management
1 3 (9.38%) OpenView
1 3 (9.38%) Tivoli
1 3 (9.38%) Netcool
1 3 (9.38%) TeMIP
1 3 (9.38%) HP NNM
1 3 (9.38%) OVPI
1 3 (9.38%) NSN NetAct
Vendors
1 15 (46.88%) Microsoft
2 6 (18.75%) VMware
2 6 (18.75%) Cisco
3 4 (12.50%) Fujitsu
4 3 (9.38%) Nokia Solutions and Networks
4 3 (9.38%) ServiceNow
4 3 (9.38%) HP
4 3 (9.38%) EMC
4 3 (9.38%) BMC
4 3 (9.38%) Ericsson
4 3 (9.38%) IBM
5 2 (6.25%) Salesforce.com