The table below looks at the statistics for the 1st Line Support role in IT jobs advertised for the Brentwood region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support in their job title over the 3 months to 1 May 2016 with a comparison to the same period in the previous 2 years.

3 months to
1 May 2016
Same period 2015 Same period 2014
First Line Support
Rank 32 - 28
Rank change year-on-year
- 0
Permanent jobs requiring a 1st Line Support 1 0 2
As % of all permanent IT jobs located in Brentwood 0.61% - 1.60%
As % of the Job Titles category 0.65% - 1.61%
Number of salaries quoted 0 0 2
Average salary - - £20,000
UK excluding London average salary £20,500 £20,000 £20,000
% change year-on-year
+2.50% -
1st Line Support
Essex

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Brentwood region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Brentwood
Permanent IT job ads with a match in the
Job Titles category
154 224 124
As % of all permanent IT jobs located in Brentwood 93.33% 93.72% 99.20%
Number of salaries quoted 90 139 88
Average salary £51,500 £50,000 £47,500
Average salary % change year-on-year
+3.00% +5.26%
90% offered a salary of more than £27,550 £37,050 £21,000
10% offered a salary of more than £85,000 £57,500 £64,750
UK excluding London average salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

1st Line Support
Jobs Demand Trend in Brentwood

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support in the job title across the Brentwood region as a proportion of the total demand within the Job Titles category.

1st Line Support Jobs Demand Trend in Brentwood

1st Line Support
Salary Trend in Brentwood

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support across the Brentwood region.

1st Line Support Salary Trend in Brentwood

1st Line Support
Top 24 Related IT Skills in Brentwood

For the 6 months to 1 May 2016, IT jobs across the Brentwood region that cited 1st Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title.

1 4 (57.14%) Time Management
1 4 (57.14%) Service Management
2 2 (28.57%) Finance
2 2 (28.57%) MS Office
3 1 (14.29%) Office 365
3 1 (14.29%) Windows Server 2012
3 1 (14.29%) Mentoring
3 1 (14.29%) Coaching
3 1 (14.29%) Windows Server 2008
3 1 (14.29%) Windows Server
3 1 (14.29%) Windows 7
3 1 (14.29%) SAP
3 1 (14.29%) ITIL
3 1 (14.29%) Windows
3 1 (14.29%) VPN
3 1 (14.29%) SLA
3 1 (14.29%) Active Directory
3 1 (14.29%) Avaya
3 1 (14.29%) Pharmaceutical
3 1 (14.29%) Banking
3 1 (14.29%) Altiris
3 1 (14.29%) Marketing
3 1 (14.29%) Manufacturing
3 1 (14.29%) Telecoms

1st Line Support
Top Related IT Skills in Brentwood by Category

For the 6 months to 1 May 2016, IT jobs across the Brentwood region that cited 1st Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title. Up to 20 skills are shown per category.

Applications
1 2 (28.57%) MS Office
Cloud Services
1 1 (14.29%) Office 365
Communications & Networking
1 1 (14.29%) VPN
General
1 2 (28.57%) Finance
2 1 (14.29%) Banking
2 1 (14.29%) Manufacturing
2 1 (14.29%) Marketing
2 1 (14.29%) Pharmaceutical
2 1 (14.29%) Telecoms
Operating Systems
1 1 (14.29%) Windows
1 1 (14.29%) Windows 7
1 1 (14.29%) Windows Server
1 1 (14.29%) Windows Server 2008
1 1 (14.29%) Windows Server 2012
Processes & Methodologies
1 4 (57.14%) Service Management
1 4 (57.14%) Time Management
2 1 (14.29%) Coaching
2 1 (14.29%) ITIL
2 1 (14.29%) Mentoring
Quality Assurance & Compliance
1 1 (14.29%) SLA
System Software
1 1 (14.29%) Active Directory
Vendors
1 1 (14.29%) Altiris
1 1 (14.29%) Avaya
1 1 (14.29%) SAP