The table below looks at the statistics for the 1st Line Support role in IT jobs advertised for the Bridgend region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support in their job title over the 3 months to 30 April 2016 with a comparison to the same period in the previous 2 years.

3 months to
30 Apr 2016
Same period 2015 Same period 2014
First Line Support
Rank - - -
Permanent jobs requiring a 1st Line Support 0 0 0
As % of all permanent IT jobs located in Bridgend - - -
As % of the Job Titles category - - -
Number of salaries quoted 0 0 0
Average salary - - -
UK excluding London average salary £20,500 £20,000 £20,000
% change year-on-year
+2.50% -
1st Line Support
South Wales

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Bridgend region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Bridgend
Permanent IT job ads with a match in the
Job Titles category
76 57 59
As % of all permanent IT jobs located in Bridgend 97.44% 98.28% 92.19%
Number of salaries quoted 63 55 52
Average salary £24,000 £37,500 £37,500
Average salary % change year-on-year
-36.00% -
90% offered a salary of more than £22,000 £18,000 £30,000
10% offered a salary of more than £39,250 £55,800 £49,800
UK excluding London average salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

1st Line Support
Jobs Demand Trend in Bridgend

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support in the job title across the Bridgend region as a proportion of the total demand within the Job Titles category.

1st Line Support Jobs Demand Trend in Bridgend

1st Line Support
Salary Trend in Bridgend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support across the Bridgend region.

1st Line Support Salary Trend in Bridgend

1st Line Support
Top 19 Related IT Skills in Bridgend

For the 6 months to 30 April 2016, IT jobs across the Bridgend region that cited 1st Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title.

1 6 (100.00%) SQL
1 6 (100.00%) MS Office
1 6 (100.00%) MS Exchange
1 6 (100.00%) Microsoft
1 6 (100.00%) Active Directory
1 6 (100.00%) Microsoft Certification
1 6 (100.00%) Office 365
2 5 (83.33%) Windows
3 4 (66.67%) MS Excel
3 4 (66.67%) Cisco
4 2 (33.33%) Firewall
5 1 (16.67%) NAS
5 1 (16.67%) Mac OS X
5 1 (16.67%) Sage
5 1 (16.67%) Internet
5 1 (16.67%) FTP
5 1 (16.67%) DNS
5 1 (16.67%) Linux
5 1 (16.67%) Windows Server

1st Line Support
Top Related IT Skills in Bridgend by Category

For the 6 months to 30 April 2016, IT jobs across the Bridgend region that cited 1st Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 6 (100.00%) MS Exchange
Applications
1 6 (100.00%) MS Office
2 4 (66.67%) MS Excel
Cloud Services
1 6 (100.00%) Office 365
Communications & Networking
1 2 (33.33%) Firewall
2 1 (16.67%) DNS
2 1 (16.67%) FTP
2 1 (16.67%) Internet
2 1 (16.67%) NAS
Operating Systems
1 5 (83.33%) Windows
2 1 (16.67%) Linux
2 1 (16.67%) Mac OS X
2 1 (16.67%) Windows Server
Programming Languages
1 6 (100.00%) SQL
Qualifications
1 6 (100.00%) Microsoft Certification
System Software
1 6 (100.00%) Active Directory
Vendors
1 6 (100.00%) Microsoft
2 4 (66.67%) Cisco
3 1 (16.67%) Sage