The first table below looks at the demand for the Helpdesk Technician role in IT jobs advertised for the Bridgend region. Included is a guide to the average salaries offered in IT jobs that have cited Helpdesk Technician in their job title over the 3 months to 17 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Bridgend region.

Location
3 months to
17 May 2013
Same period 2012 Same period 2011
Helpdesk Technician
Rank 24 - -
Rank change year-on-year
- 0
Permanent jobs requiring a Helpdesk Technician 1 0 0
As % of all permanent IT jobs located in Bridgend 1.099% - -
As % of the Job Titles category 1.099% - -
Number of salaries quoted 1 0 0
Average salary £17,000 - -
UK excluding London average salary £20,500 £17,000 £25,000
% change year-on-year
+20.58% -32.00%
All Job Titles
Bridgend
Permanent IT job ads with a match in the
Job Titles category
91 11 9
As % of all permanent IT jobs located in Bridgend 100.00% 78.57% 52.94%
Number of salaries quoted 91 11 3
Average salary £30,000 £32,000 £27,000
Average salary % change year-on-year
-6.25% +18.51%
90% offered a salary of more than £21,000 £27,150 £22,000
10% offered a salary of more than £45,000 £40,000 £32,550
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%
Helpdesk Technician
South Wales

Helpdesk Technician
Top 12 Related IT Skills

For the 6 months to 17 May 2013, IT jobs across the Bridgend region that cited Helpdesk Technician in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Helpdesk Technician in their job title.

1 1 (100.00%) Windows
1 1 (100.00%) Windows XP
1 1 (100.00%) MS Exchange
1 1 (100.00%) Microsoft
1 1 (100.00%) Active Directory
1 1 (100.00%) Microsoft Certification
1 1 (100.00%) Windows Server 2003
1 1 (100.00%) Exchange Server 2003
1 1 (100.00%) Exchange Server 2007
1 1 (100.00%) Windows Server 2008
1 1 (100.00%) Windows 7
1 1 (100.00%) Exchange Server 2010

Helpdesk Technician
Top Related IT Skills by Category

For the 6 months to 17 May 2013, IT jobs across the Bridgend region that cited Helpdesk Technician in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Helpdesk Technician in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (100.00%) MS Exchange
1 1 (100.00%) Exchange Server 2003
1 1 (100.00%) Exchange Server 2007
1 1 (100.00%) Exchange Server 2010
Operating Systems
1 1 (100.00%) Windows
1 1 (100.00%) Windows XP
1 1 (100.00%) Windows Server 2003
1 1 (100.00%) Windows Server 2008
1 1 (100.00%) Windows 7
Qualifications
1 1 (100.00%) Microsoft Certification
System Software
1 1 (100.00%) Active Directory
Vendors
1 1 (100.00%) Microsoft