The first table below looks at the demand for the Technical Support role in IT jobs advertised for the Bridgend region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Bridgend region.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
Technical Support
Rank - 18 -
Permanent jobs requiring a Technical Support 0 1 0
As % of all permanent IT jobs located in Bridgend - 1.69% -
As % of the Job Titles category - 1.82% -
Number of salaries quoted 0 1 0
Average salary - £27,500 -
UK excluding London average salary £28,000 £30,500 £31,000
% change year-on-year
-8.19% -1.61%
Job Titles Category
Bridgend
Permanent IT job ads with a match in the
Job Titles category
59 55 7
As % of all permanent IT jobs located in Bridgend 93.65% 93.22% 63.64%
Number of salaries quoted 52 53 7
Average salary £31,500 £30,000 £32,000
Average salary % change year-on-year
+5.00% -6.25%
90% offered a salary of more than £30,000 £20,500 £18,000
10% offered a salary of more than £58,500 £32,000 £45,000
UK excluding London average salary £40,000 £38,325 £38,000
% change year-on-year
+4.37% +0.85%
Technical Support
South Wales

Technical Support
Jobs Demand Trend in Bridgend

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Bridgend region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Bridgend

Technical Support
Salary Trend in Bridgend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Bridgend region.

Technical Support Salary Trend in Bridgend

Technical Support
Top 30 Related IT Skills in Bridgend

For the 6 months to 18 April 2014, IT jobs across the Bridgend region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 6 (100.00%) Windows
1 6 (100.00%) MS Exchange
1 6 (100.00%) Microsoft
1 6 (100.00%) Active Directory
1 6 (100.00%) Citrix
1 6 (100.00%) Terminal Services
1 6 (100.00%) Clustering
1 6 (100.00%) Exchange Server 2000
1 6 (100.00%) Exchange Server 2003
1 6 (100.00%) Exchange Server 2007
1 6 (100.00%) Security Cleared
1 6 (100.00%) Exchange Server 2010
2 5 (83.33%) Exchange Server 2013
2 5 (83.33%) DV Cleared
2 5 (83.33%) XenApp
2 5 (83.33%) DHCP
2 5 (83.33%) TCP/IP
2 5 (83.33%) DNS
3 4 (66.67%) VBScript
3 4 (66.67%) MCP
3 4 (66.67%) ARCserve
3 4 (66.67%) Symantec
3 4 (66.67%) NetBackup
3 4 (66.67%) Backup Exec
3 4 (66.67%) Blackberry
3 4 (66.67%) Blackberry Enterprise Server
3 4 (66.67%) Norton AntiVirus
3 4 (66.67%) Disaster Recovery
3 4 (66.67%) VMware
3 4 (66.67%) VMware Certified Professional (VCP)

Technical Support
Top Related IT Skills in Bridgend by Category

For the 6 months to 18 April 2014, IT jobs across the Bridgend region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 6 (100.00%) MS Exchange
1 6 (100.00%) Exchange Server 2000
1 6 (100.00%) Exchange Server 2003
1 6 (100.00%) Exchange Server 2007
1 6 (100.00%) Exchange Server 2010
2 5 (83.33%) Exchange Server 2013
3 4 (66.67%) Blackberry Enterprise Server
Communications & Networking
1 5 (83.33%) DHCP
1 5 (83.33%) TCP/IP
1 5 (83.33%) DNS
General
1 3 (50.00%) Local Government
Miscellaneous
1 6 (100.00%) Clustering
2 4 (66.67%) Blackberry
Operating Systems
1 6 (100.00%) Windows
2 3 (50.00%) Windows Server 2012
3 1 (16.67%) Windows Server 2008
Processes & Methodologies
1 4 (66.67%) Disaster Recovery
2 1 (16.67%) Change Control
Programming Languages
1 4 (66.67%) VBScript
2 3 (50.00%) PowerShell
3 1 (16.67%) C
3 1 (16.67%) VB
Qualifications
1 6 (100.00%) Security Cleared
2 5 (83.33%) DV Cleared
3 4 (66.67%) MCP
3 4 (66.67%) VMware Certified Professional (VCP)
4 1 (16.67%) SC Cleared
System Software
1 6 (100.00%) Active Directory
1 6 (100.00%) Terminal Services
2 5 (83.33%) XenApp
3 4 (66.67%) Hyper-V
3 4 (66.67%) VMware Infrastructure
4 3 (50.00%) vSphere
5 1 (16.67%) VMware ESX
5 1 (16.67%) Citrix Presentation Server
5 1 (16.67%) Microsoft Virtual Server
Systems Management
1 4 (66.67%) ARCserve
1 4 (66.67%) NetBackup
1 4 (66.67%) Backup Exec
1 4 (66.67%) Norton AntiVirus
Vendors
1 6 (100.00%) Microsoft
1 6 (100.00%) Citrix
2 4 (66.67%) Symantec
2 4 (66.67%) VMware
3 3 (50.00%) Sophos
3 3 (50.00%) Remedy
3 3 (50.00%) McAfee