The table below looks at the statistics for the 1st Line Support role in IT jobs advertised for the Bristol region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support in their job title over the 3 months to 27 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Mar 2015
Same period 2014 Same period 2013
First Line Support
Rank 122 108 132
Rank change year-on-year
-14 +24
Permanent jobs requiring a 1st Line Support 2 12 1
As % of all permanent IT jobs located in Bristol 0.10% 0.67% 0.057%
As % of the Job Titles category 0.11% 0.70% 0.058%
Number of salaries quoted 2 12 1
Average salary £20,750 £20,000 £21,000
Average salary % change year-on-year
+3.75% -4.76%
UK excluding London average salary £20,000 £20,000 £20,000
1st Line Support
South West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Bristol region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Bristol
Permanent IT job ads with a match in the
Job Titles category
1850 1709 1714
As % of all permanent IT jobs located in Bristol 96.40% 96.12% 97.00%
Number of salaries quoted 1550 1405 1493
Average salary £40,000 £37,500 £35,000
Average salary % change year-on-year
+6.66% +7.14%
90% offered a salary of more than £25,000 £23,500 £23,500
10% offered a salary of more than £57,500 £50,000 £52,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

1st Line Support
Jobs Demand Trend in Bristol

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support in the job title across the Bristol region as a proportion of the total demand within the Job Titles category.

1st Line Support Jobs Demand Trend in Bristol

1st Line Support
Salary Trend in Bristol

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support across the Bristol region.

1st Line Support Salary Trend in Bristol

1st Line Support
Top 15 Related IT Skills in Bristol

For the 6 months to 27 March 2015, IT jobs across the Bristol region that cited 1st Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title.

1 7 (100.00%) Microsoft
2 6 (85.71%) Windows
2 6 (85.71%) SLA
2 6 (85.71%) Windows 7
3 3 (42.86%) MS Office
3 3 (42.86%) ITIL
3 3 (42.86%) Active Directory
3 3 (42.86%) Citrix
3 3 (42.86%) VMware
3 3 (42.86%) Information Security
3 3 (42.86%) VMware Infrastructure
4 1 (14.29%) WorkSite
4 1 (14.29%) Service Management
4 1 (14.29%) Law
4 1 (14.29%) Legal

1st Line Support
Top Related IT Skills in Bristol by Category

For the 6 months to 27 March 2015, IT jobs across the Bristol region that cited 1st Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (14.29%) WorkSite
Applications
1 3 (42.86%) MS Office
General
1 1 (14.29%) Law
1 1 (14.29%) Legal
Operating Systems
1 6 (85.71%) Windows
1 6 (85.71%) Windows 7
Processes & Methodologies
1 3 (42.86%) ITIL
1 3 (42.86%) Information Security
2 1 (14.29%) Service Management
Quality Assurance & Compliance
1 6 (85.71%) SLA
System Software
1 3 (42.86%) Active Directory
1 3 (42.86%) VMware Infrastructure
Vendors
1 7 (100.00%) Microsoft
2 3 (42.86%) Citrix
2 3 (42.86%) VMware