The table below looks at the statistics for the 1st Line Support role in IT jobs advertised for the Bristol region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support in their job title over the 3 months to 1 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
1 Oct 2014
Same period 2013 Same period 2012
First Line Support
Rank 116 118 106
Rank change year-on-year
+2 -12
Permanent jobs requiring a 1st Line Support 9 5 3
As % of all permanent IT jobs located in Bristol 0.50% 0.31% 0.19%
As % of the Job Titles category 0.53% 0.33% 0.20%
Number of salaries quoted 6 5 3
Average salary £21,500 £20,000 £20,000
Average salary % change year-on-year
+7.50% -
UK excluding London average salary £20,000 £19,500 £19,000
% change year-on-year
+2.56% +2.63%
1st Line Support
South West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Bristol region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Bristol
Permanent IT job ads with a match in the
Job Titles category
1710 1521 1523
As % of all permanent IT jobs located in Bristol 95.48% 94.30% 95.49%
Number of salaries quoted 1434 1333 1323
Average salary £37,500 £35,000 £37,000
Average salary % change year-on-year
+7.14% -5.40%
90% offered a salary of more than £24,000 £24,000 £25,000
10% offered a salary of more than £60,000 £52,500 £50,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

1st Line Support
Jobs Demand Trend in Bristol

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support in the job title across the Bristol region as a proportion of the total demand within the Job Titles category.

1st Line Support Jobs Demand Trend in Bristol

1st Line Support
Salary Trend in Bristol

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support across the Bristol region.

1st Line Support Salary Trend in Bristol

1st Line Support
Top 30 Related IT Skills in Bristol

For the 6 months to 1 October 2014, IT jobs across the Bristol region that cited 1st Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title.

1 13 (86.67%) Windows
2 7 (46.67%) Active Directory
2 7 (46.67%) Microsoft
3 5 (33.33%) Windows 7
3 5 (33.33%) MS Office
4 4 (26.67%) ITIL
4 4 (26.67%) Windows XP
4 4 (26.67%) LAN
4 4 (26.67%) WAN
4 4 (26.67%) VPN
4 4 (26.67%) Blackberry
4 4 (26.67%) Blackberry Enterprise Server
4 4 (26.67%) IP Telephony
5 2 (13.33%) DNS
5 2 (13.33%) Cisco Certification
5 2 (13.33%) MS Exchange
5 2 (13.33%) Apache
5 2 (13.33%) Tomcat
5 2 (13.33%) ASP.NET
5 2 (13.33%) CSS
5 2 (13.33%) JSP
5 2 (13.33%) XML
5 2 (13.33%) HTML
5 2 (13.33%) Java
5 2 (13.33%) JavaScript
5 2 (13.33%) .NET
5 2 (13.33%) Oracle
5 2 (13.33%) SQL Server
5 2 (13.33%) System Testing
5 2 (13.33%) CCNA

1st Line Support
Top Related IT Skills in Bristol by Category

For the 6 months to 1 October 2014, IT jobs across the Bristol region that cited 1st Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (26.67%) Blackberry Enterprise Server
2 2 (13.33%) MS Exchange
2 2 (13.33%) Apache
2 2 (13.33%) Tomcat
2 2 (13.33%) WebSphere
3 1 (6.67%) GroupWise
Applications
1 5 (33.33%) MS Office
2 1 (6.67%) MS Excel
Communications & Networking
1 4 (26.67%) LAN
1 4 (26.67%) WAN
1 4 (26.67%) VPN
1 4 (26.67%) IP Telephony
2 2 (13.33%) DNS
Database & Business Intelligence
1 2 (13.33%) SQL Server
General
1 1 (6.67%) Advertising
Libraries, Frameworks & Software Standards
1 2 (13.33%) ASP.NET
1 2 (13.33%) CSS
1 2 (13.33%) JSP
1 2 (13.33%) XML
1 2 (13.33%) HTML
1 2 (13.33%) .NET
Miscellaneous
1 4 (26.67%) Blackberry
2 2 (13.33%) Replication
3 1 (6.67%) Computer Science
3 1 (6.67%) Analytical Skills
Operating Systems
1 13 (86.67%) Windows
2 5 (33.33%) Windows 7
3 4 (26.67%) Windows XP
4 1 (6.67%) Linux
Processes & Methodologies
1 4 (26.67%) ITIL
2 2 (13.33%) System Testing
2 2 (13.33%) CRM
2 2 (13.33%) Content Management
Programming Languages
1 2 (13.33%) Java
1 2 (13.33%) JavaScript
Qualifications
1 2 (13.33%) Cisco Certification
1 2 (13.33%) CCNA
1 2 (13.33%) Degree
2 1 (6.67%) Security Cleared
System Software
1 7 (46.67%) Active Directory
Vendors
1 7 (46.67%) Microsoft
2 2 (13.33%) Oracle
3 1 (6.67%) Altiris
3 1 (6.67%) Novell
Bristol, Avon
Redrock Consulting Ltd
Salary: £18000 - £20000 per annum + Bens
Posted: 8 hours ago