1st/2nd Line Support Jobs in Bristol

1st/2nd Line Support
South West > Bristol

The median 1st/2nd Line Support salary in Bristol is £27,000 per year according to job vacancies posted during the 6 months to 30 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
30 May 2024
Same period 2023 Same period 2022
Rank 160 162 181
Rank change year-on-year +2 +19 -1
Permanent jobs requiring a 1st/2nd Line Support 1 2 12
As % of all permanent jobs advertised in Bristol 0.030% 0.079% 0.35%
As % of the Job Titles category 0.031% 0.086% 0.36%
Number of salaries quoted 1 0 12
10th Percentile - - £21,775
25th Percentile £26,000 - £24,625
Median annual salary (50th Percentile) £27,000 - £27,500
Median % change year-on-year - - +10.00%
75th Percentile £28,000 - £31,688
90th Percentile - - £33,750
South West median annual salary £24,000 £29,000 £27,500
% change year-on-year -17.24% +5.45% +12.24%

All Permanent IT Job Vacancies
Bristol

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Bristol. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Bristol with a recognized job title 3,186 2,329 3,342
% of permanent jobs with a recognized job title 97.13% 92.57% 97.72%
Number of salaries quoted 2,380 1,464 2,189
10th Percentile £31,250 £32,500 £31,250
25th Percentile £42,500 £42,874 £41,250
Median annual salary (50th Percentile) £55,000 £58,000 £53,325
Median % change year-on-year -5.17% +8.77% +13.46%
75th Percentile £70,250 £73,750 £73,750
90th Percentile £85,000 £86,250 £85,000
South West median annual salary £50,000 £52,500 £50,000
% change year-on-year -4.76% +5.00% +11.11%

1st/2nd Line Support
Job Vacancy Trend in Bristol

Job postings that featured 1st/2nd Line Support in the job title as a proportion of all IT jobs advertised in Bristol.

Job vacancy trend for 1st/2nd Line Support in Bristol

1st/2nd Line Support
Salary Trend in Bristol

3-month moving average salary quoted in jobs citing 1st/2nd Line Support in Bristol.

Salary trend for 1st/2nd Line Support in Bristol

1st/2nd Line Support Skill Set
Top 15 Co-occurring Skills and Capabilities in Bristol

For the 6 months to 30 May 2024, 1st/2nd Line Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Bristol region featuring 1st/2nd Line Support in the job title.

1 1 (100.00%) Windows
1 1 (100.00%) SharePoint
1 1 (100.00%) Microsoft Exchange
1 1 (100.00%) Microsoft
1 1 (100.00%) Sophos
1 1 (100.00%) Quality Management
1 1 (100.00%) Firewall
1 1 (100.00%) Management Information System
1 1 (100.00%) Logistics
1 1 (100.00%) QMS
1 1 (100.00%) Microsoft 365
1 1 (100.00%) Entra ID
1 1 (100.00%) WhatsApp
1 1 (100.00%) Social Skills
1 1 (100.00%) Customer Service

1st/2nd Line Support Skill Set
Co-occurring Skills and Capabilities in Bristol by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (100.00%) Microsoft Exchange
1 1 (100.00%) SharePoint
Cloud Services
1 1 (100.00%) Entra ID
1 1 (100.00%) Microsoft 365
1 1 (100.00%) WhatsApp
Communications & Networking
1 1 (100.00%) Firewall
General
1 1 (100.00%) Social Skills
Miscellaneous
1 1 (100.00%) Management Information System
Operating Systems
1 1 (100.00%) Windows
Processes & Methodologies
1 1 (100.00%) Customer Service
1 1 (100.00%) Logistics
1 1 (100.00%) QMS
1 1 (100.00%) Quality Management
Vendors
1 1 (100.00%) Microsoft
1 1 (100.00%) Sophos