The table below looks at the statistics for Customer Engagement skills in IT jobs advertised for the Bristol region. Included is a guide to the average salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 5 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
5 Feb 2016
Same period 2015 Same period 2014
Customer Engagement
Rank 121 122 120
Rank change year-on-year
+1 -2
Permanent jobs citing Customer Engagement 9 6 4
As % of all permanent IT jobs located in Bristol 0.50% 0.31% 0.24%
As % of the Processes & Methodologies category 0.56% 0.36% 0.27%
Number of salaries quoted 4 6 4
Average salary £50,000 £40,000 £32,638
Average salary % change year-on-year
+25.00% +22.55%
UK excluding London average salary £50,000 £60,000 £50,000
% change year-on-year
-16.66% +20.00%
Customer Engagement
South West

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Bristol region.

Processes & Methodologies Category
Bristol
Permanent IT job ads with a match in the
Processes & Methodologies category
1611 1644 1487
As % of all permanent IT jobs located in Bristol 89.01% 86.16% 87.52%
Number of salaries quoted 1439 1339 1224
Average salary £45,000 £42,500 £40,000
Average salary % change year-on-year
+5.88% +6.25%
90% offered a salary of more than £32,500 £30,000 £30,000
10% offered a salary of more than £67,500 £60,000 £60,000
UK excluding London average salary £45,000 £42,500 £42,500
% change year-on-year
+5.88% -

Customer Engagement
Jobs Demand Trend in Bristol

This chart provides a 3-month moving total of permanent IT jobs citing Customer Engagement across the Bristol region as a proportion of the total demand within the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in Bristol

Customer Engagement
Salary Trend in Bristol

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement across the Bristol region.

Customer Engagement Salary Trend in Bristol

Customer Engagement
Top 30 Related IT Skills in Bristol

For the 6 months to 5 February 2016, IT jobs across the Bristol region citing Customer Engagement also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement.

1 8 (47.06%) QA
2 7 (41.18%) Windows
2 7 (41.18%) Enterprise Software
2 7 (41.18%) Presales
3 6 (35.29%) Open Source
3 6 (35.29%) Waterfall
3 6 (35.29%) Linux
3 6 (35.29%) UML
3 6 (35.29%) DSDM
3 6 (35.29%) Client/Server
3 6 (35.29%) SQL Server
3 6 (35.29%) XML
3 6 (35.29%) Microsoft
3 6 (35.29%) Project Management
3 6 (35.29%) Software Engineering
3 6 (35.29%) Technical Architecture
3 6 (35.29%) Agile Software Development
4 5 (29.41%) Asset Management
4 5 (29.41%) CAFM
4 5 (29.41%) Facilities Management
4 5 (29.41%) SC Cleared
4 5 (29.41%) Security Cleared
4 5 (29.41%) Internet
4 5 (29.41%) Middleware
4 5 (29.41%) Remedy
4 5 (29.41%) SSL
4 5 (29.41%) MS Office
4 5 (29.41%) SOA
4 5 (29.41%) MS Excel
4 5 (29.41%) Internet of Things

Customer Engagement
Top Related IT Skills in Bristol by Category

For the 6 months to 5 February 2016, IT jobs across the Bristol region citing Customer Engagement also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement. Up to 20 skills are shown per category.

Application Platforms
1 1 (5.88%) Lync
1 1 (5.88%) Umbraco
Applications
1 5 (29.41%) MS Excel
1 5 (29.41%) MS Office
Business Applications
1 2 (11.76%) SAP Oil and Gas
Cloud Services
1 1 (5.88%) Office 365
Communications & Networking
1 5 (29.41%) Internet
1 5 (29.41%) SSL
Database & Business Intelligence
1 6 (35.29%) SQL Server
2 5 (29.41%) Big Data
3 1 (5.88%) MongoDB
3 1 (5.88%) NoSQL
3 1 (5.88%) Redis
Development Applications
1 1 (5.88%) Visual Studio
General
1 3 (17.65%) Banking
2 2 (11.76%) Electronics
2 2 (11.76%) Finance
2 2 (11.76%) Manufacturing
2 2 (11.76%) Marketing
2 2 (11.76%) Telecoms
Job Titles
1 8 (47.06%) Analyst
2 5 (29.41%) Applications Support
2 5 (29.41%) Applications Support Analyst
2 5 (29.41%) Support Analyst
2 5 (29.41%) Systems Engineer
3 3 (17.65%) Business Analyst
3 3 (17.65%) Business Engagement Manager
3 3 (17.65%) Business Manager
3 3 (17.65%) Customer Analyst
3 3 (17.65%) Engagement Manager
4 2 (11.76%) Senior Analyst
4 2 (11.76%) Senior Business Analyst
4 2 (11.76%) Senior Business Manager
4 2 (11.76%) Senior Engagement Manager
4 2 (11.76%) Senior Manager
5 1 (5.88%) .NET Developer
5 1 (5.88%) ASP.NET Developer
5 1 (5.88%) Technical Analyst
5 1 (5.88%) Technical Business Analyst
5 1 (5.88%) Technical Manager
Libraries, Frameworks & Software Standards
1 6 (35.29%) XML
2 5 (29.41%) Middleware
3 1 (5.88%) .NET
3 1 (5.88%) AngularJS
3 1 (5.88%) ASP.NET
3 1 (5.88%) ASP.NET MVC
3 1 (5.88%) CSS
3 1 (5.88%) jQuery
3 1 (5.88%) RabbitMQ
3 1 (5.88%) SignalR
Miscellaneous
1 7 (41.18%) Enterprise Software
2 6 (35.29%) Client/Server
3 5 (29.41%) Driving Licence
3 5 (29.41%) Internet of Things
4 2 (11.76%) Analytical Skills
Operating Systems
1 7 (41.18%) Windows
2 6 (35.29%) Linux
3 1 (5.88%) Windows Server
3 1 (5.88%) Windows Server 2012
Processes & Methodologies
1 7 (41.18%) Presales
2 6 (35.29%) Agile Software Development
2 6 (35.29%) DSDM
2 6 (35.29%) Open Source
2 6 (35.29%) Project Management
2 6 (35.29%) Software Engineering
2 6 (35.29%) Technical Architecture
2 6 (35.29%) UML
2 6 (35.29%) Waterfall
3 5 (29.41%) Asset Management
3 5 (29.41%) CAFM
3 5 (29.41%) Facilities Management
3 5 (29.41%) SDLC
3 5 (29.41%) SOA
3 5 (29.41%) Web Application Development
4 3 (17.65%) Change Control
4 3 (17.65%) PRINCE2
5 2 (11.76%) Business Intelligence
5 2 (11.76%) Digital Marketing
5 2 (11.76%) Programme Management
Programming Languages
1 1 (5.88%) C#
1 1 (5.88%) PowerShell
1 1 (5.88%) SQL
Qualifications
1 5 (29.41%) SC Cleared
1 5 (29.41%) Security Cleared
2 3 (17.65%) PRINCE2 Certification
3 1 (5.88%) MCSA
3 1 (5.88%) MCSE
3 1 (5.88%) Microsoft Certification
Quality Assurance & Compliance
1 8 (47.06%) QA
Vendors
1 6 (35.29%) Microsoft
2 5 (29.41%) Remedy
3 2 (11.76%) SAP
4 1 (5.88%) Sitecore