The table below looks at the statistics for Incident Management skills in IT jobs advertised for the Bristol region. Included is a guide to the average salaries offered in IT jobs that have cited Incident Management over the 3 months to 28 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Aug 2014
Same period 2013 Same period 2012
Incident Management
Rank 85 87 74
Rank change year-on-year
+2 -13
Permanent jobs citing Incident Management 30 24 35
As % of all permanent IT jobs located in Bristol 1.68% 1.53% 2.24%
As % of the Processes & Methodologies category 2.00% 1.83% 2.88%
Number of salaries quoted 29 22 34
Average salary £32,500 £50,500 £26,500
Average salary % change year-on-year
-35.64% +90.56%
90% offered a salary of more than £25,000 £26,500 £24,750
10% offered a salary of more than £37,500 £60,000 £58,500
UK excluding London average salary £40,000 £37,500 £35,805
% change year-on-year
+6.66% +4.73%
Incident Management
South West

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Bristol region.

Processes & Methodologies Category
Bristol
Permanent IT job ads with a match in the
Processes & Methodologies category
1501 1309 1214
As % of all permanent IT jobs located in Bristol 84.09% 83.32% 77.57%
Number of salaries quoted 1178 1144 1055
Average salary £42,500 £37,500 £40,000
Average salary % change year-on-year
+13.33% -6.25%
90% offered a salary of more than £28,000 £25,000 £27,500
10% offered a salary of more than £62,500 £60,000 £55,000
UK excluding London average salary £42,500 £41,000 £40,000
% change year-on-year
+3.65% +2.50%

Incident Management
Jobs Demand Trend in Bristol

This chart provides a 3-month moving total of permanent IT jobs citing Incident Management across the Bristol region as a proportion of the total demand within the Processes & Methodologies category.

Incident Management Jobs Demand Trend in Bristol

Incident Management
Salary Trend in Bristol

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management across the Bristol region.

Incident Management Salary Trend in Bristol

Incident Management
Salary Histogram in Bristol

This chart provides a salary histogram for IT jobs citing Incident Management across the Bristol region over the 3 months to 28 August 2014.

Incident Management Salary Histogram in Bristol

Incident Management
Top 30 Related IT Skills in Bristol

For the 6 months to 28 August 2014, IT jobs across the Bristol region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management.

1 31 (67.39%) ITIL
2 19 (41.30%) Problem Management
3 18 (39.13%) Windows
4 14 (30.43%) SQL
4 14 (30.43%) Active Directory
5 13 (28.26%) Service Management
6 12 (26.09%) Service Delivery
6 12 (26.09%) Root Cause Analysis
7 11 (23.91%) Java
8 10 (21.74%) Change Management
8 10 (21.74%) SLA
9 9 (19.57%) Oracle
10 8 (17.39%) Finance
11 7 (15.22%) Microsoft
12 6 (13.04%) Web Services
12 6 (13.04%) DNS
12 6 (13.04%) Migration
12 6 (13.04%) Mac OS
12 6 (13.04%) Hyper-V
12 6 (13.04%) Google
12 6 (13.04%) Degree
12 6 (13.04%) Google Apps
13 5 (10.87%) WebCenter
13 5 (10.87%) Oracle Database
13 5 (10.87%) Security Cleared
13 5 (10.87%) Windows Server 2008
13 5 (10.87%) Linux
13 5 (10.87%) IIS
14 4 (8.70%) XML
14 4 (8.70%) VB

Incident Management
Top Related IT Skills in Bristol by Category

For the 6 months to 28 August 2014, IT jobs across the Bristol region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Platforms
1 5 (10.87%) IIS
2 4 (8.70%) Tomcat
3 3 (6.52%) SharePoint 2010
3 3 (6.52%) Exchange Server 2010
3 3 (6.52%) Exchange Server 2013
3 3 (6.52%) MS Project Server
3 3 (6.52%) SharePoint
3 3 (6.52%) MS Exchange
4 2 (4.35%) WebLogic
4 2 (4.35%) Apache
4 2 (4.35%) OpenROAD
4 2 (4.35%) WebSphere
4 2 (4.35%) nginx
5 1 (2.17%) SharePoint 2013
Applications
1 2 (4.35%) MS Excel
Business Applications
1 1 (2.17%) Summit
Cloud Services
1 6 (13.04%) Google Apps
2 2 (4.35%) CloudFront
2 2 (4.35%) Microsoft Azure
2 2 (4.35%) Amazon AWS
Communications & Networking
1 6 (13.04%) DNS
2 4 (8.70%) TCP/IP
2 4 (8.70%) Firewall
2 4 (8.70%) Internet
3 2 (4.35%) SMTP
3 2 (4.35%) FTP
3 2 (4.35%) SSL
3 2 (4.35%) Intranet
Database & Business Intelligence
1 5 (10.87%) Oracle Database
2 2 (4.35%) MySQL
2 2 (4.35%) SQL Server
2 2 (4.35%) RDBMS
2 2 (4.35%) Relational Database
Development Applications
1 4 (8.70%) Subversion
2 2 (4.35%) Jenkins
2 2 (4.35%) Hudson
3 1 (2.17%) Toad
General
1 8 (17.39%) Finance
2 4 (8.70%) Billing
2 4 (8.70%) Telecoms
3 3 (6.52%) Banking
4 2 (4.35%) Back Office
4 2 (4.35%) International Banking
5 1 (2.17%) Retail
Job Titles
1 14 (30.43%) Analyst
2 9 (19.57%) Applications Support
3 7 (15.22%) Problem Manager
4 6 (13.04%) Support Analyst
5 5 (10.87%) Service Desk Engineer
5 5 (10.87%) Help Desk Engineer
6 4 (8.70%) Help Desk Analyst
6 4 (8.70%) Web Engineer
6 4 (8.70%) IT Support
7 3 (6.52%) Infrastructure Engineer
7 3 (6.52%) Migration Engineer
7 3 (6.52%) Senior Infrastructure Engineer
7 3 (6.52%) Support Engineer
7 3 (6.52%) Infrastructure Analyst
8 2 (4.35%) 2nd Line Support
8 2 (4.35%) Technical Support
8 2 (4.35%) Systems Engineer
8 2 (4.35%) Service Desk Manager
8 2 (4.35%) Technical Manager
8 2 (4.35%) Service Manager
Libraries, Frameworks & Software Standards
1 6 (13.04%) Web Services
2 5 (10.87%) WebCenter
3 4 (8.70%) XML
4 3 (6.52%) Application Packaging
4 3 (6.52%) .NET
5 1 (2.17%) Oracle Fusion
5 1 (2.17%) Middleware
5 1 (2.17%) ASP.NET
5 1 (2.17%) HTML
Miscellaneous
1 4 (8.70%) Management Information System
2 3 (6.52%) Clustering
3 2 (4.35%) Client/Server
Operating Systems
1 18 (39.13%) Windows
2 6 (13.04%) Mac OS
3 5 (10.87%) Windows Server 2008
3 5 (10.87%) Linux
4 4 (8.70%) UNIX
5 3 (6.52%) Windows 7
5 3 (6.52%) Windows 8
5 3 (6.52%) Windows Server 2012
6 2 (4.35%) Windows Server 2003
7 1 (2.17%) Solaris
Processes & Methodologies
1 31 (67.39%) ITIL
2 19 (41.30%) Problem Management
3 13 (28.26%) Service Management
4 12 (26.09%) Service Delivery
4 12 (26.09%) Root Cause Analysis
5 10 (21.74%) Change Management
6 6 (13.04%) Migration
7 3 (6.52%) Network Load Balancing
7 3 (6.52%) Supplier Management
7 3 (6.52%) Security Management
7 3 (6.52%) PRINCE2
8 2 (4.35%) CRM
8 2 (4.35%) ITSM
8 2 (4.35%) Configuration Management
8 2 (4.35%) Asset Management
8 2 (4.35%) Load Balancing
8 2 (4.35%) Network Monitoring
9 1 (2.17%) ITIL V3
9 1 (2.17%) Service Desk Management
9 1 (2.17%) Data Entry
Programming Languages
1 14 (30.43%) SQL
2 11 (23.91%) Java
3 4 (8.70%) VB
4 3 (6.52%) PHP
5 2 (4.35%) PL/SQL
5 2 (4.35%) Shell Script
5 2 (4.35%) PowerShell
6 1 (2.17%) C#
Qualifications
1 6 (13.04%) Degree
2 5 (10.87%) Security Cleared
3 3 (6.52%) Microsoft Certification
4 1 (2.17%) ITIL Foundation Certificate
4 1 (2.17%) SC Cleared
4 1 (2.17%) DV Cleared
4 1 (2.17%) CIPD
4 1 (2.17%) GCIA
4 1 (2.17%) GSEC
4 1 (2.17%) GCIH
4 1 (2.17%) GCFA
4 1 (2.17%) CISSP
4 1 (2.17%) ITIL Certification
Quality Assurance & Compliance
1 10 (21.74%) SLA
2 3 (6.52%) ISO/IEC 27001
3 2 (4.35%) QA
System Software
1 14 (30.43%) Active Directory
2 6 (13.04%) Hyper-V
3 2 (4.35%) VMware ESX
3 2 (4.35%) vSphere
Systems Management
1 3 (6.52%) SCCM
2 2 (4.35%) WSUS
2 2 (4.35%) Puppet
Vendors
1 9 (19.57%) Oracle
2 7 (15.22%) Microsoft
3 6 (13.04%) Google
4 3 (6.52%) Salesforce.com
4 3 (6.52%) HP
4 3 (6.52%) EMC
5 2 (4.35%) Sybase
5 2 (4.35%) CA
5 2 (4.35%) VMware
5 2 (4.35%) FrontRange
5 2 (4.35%) Akamai
6 1 (2.17%) LANDesk