The table below looks at the statistics for the 2nd Line Support role in IT jobs advertised for the Bromley region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 31 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Jul 2015
Same period 2014 Same period 2013
Second Line Support
Rank 20 38 19
Rank change year-on-year
+18 -19
Permanent jobs requiring a 2nd Line Support 1 2 10
As % of all permanent IT jobs located in Bromley 1.59% 0.99% 7.41%
As % of the Job Titles category 1.64% 0.99% 7.94%
Number of salaries quoted 1 2 9
Average salary £22,500 £24,500 £24,000
Average salary % change year-on-year
-8.16% +2.08%
UK excluding London average salary £25,000 £24,500 £25,000
% change year-on-year
+2.04% -2.00%
2nd Line Support
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Bromley region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Bromley
Permanent IT job ads with a match in the
Job Titles category
61 202 126
As % of all permanent IT jobs located in Bromley 96.83% 99.51% 93.33%
Number of salaries quoted 56 170 116
Average salary £27,500 £45,000 £45,000
Average salary % change year-on-year
-38.88% -
90% offered a salary of more than £22,500 £32,500 £25,900
10% offered a salary of more than £50,000 £75,000 £62,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

2nd Line Support
Jobs Demand Trend in Bromley

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the Bromley region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Bromley

2nd Line Support
Salary Trend in Bromley

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Bromley region.

2nd Line Support Salary Trend in Bromley

2nd Line Support
Top 30 Related IT Skills in Bromley

For the 6 months to 31 July 2015, IT jobs across the Bromley region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 3 (100.00%) Windows
1 3 (100.00%) MS Exchange
1 3 (100.00%) Active Directory
2 2 (66.67%) Windows 8
2 2 (66.67%) TCP/IP
2 2 (66.67%) Microsoft
2 2 (66.67%) Windows 7
2 2 (66.67%) Citrix
2 2 (66.67%) VMware Infrastructure
2 2 (66.67%) VMware
2 2 (66.67%) MS Excel
2 2 (66.67%) Windows XP
2 2 (66.67%) MS Office
2 2 (66.67%) Blackberry
3 1 (33.33%) Blackberry Enterprise Server
3 1 (33.33%) Service Delivery
3 1 (33.33%) Firewall
3 1 (33.33%) Wi-Fi
3 1 (33.33%) Finance
3 1 (33.33%) ITIL
3 1 (33.33%) PRINCE2
3 1 (33.33%) ADSL
3 1 (33.33%) LAN
3 1 (33.33%) WAN
3 1 (33.33%) Backup Exec
3 1 (33.33%) Retail
3 1 (33.33%) MS PowerPoint
3 1 (33.33%) MCTS
3 1 (33.33%) Incident Management
3 1 (33.33%) Exchange Server 2003

2nd Line Support
Top Related IT Skills in Bromley by Category

For the 6 months to 31 July 2015, IT jobs across the Bromley region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (100.00%) MS Exchange
2 1 (33.33%) Blackberry Enterprise Server
2 1 (33.33%) Exchange Server 2003
2 1 (33.33%) Exchange Server 2013
Applications
1 2 (66.67%) MS Office
1 2 (66.67%) MS Excel
2 1 (33.33%) MS PowerPoint
Communications & Networking
1 2 (66.67%) TCP/IP
2 1 (33.33%) Firewall
2 1 (33.33%) Wi-Fi
2 1 (33.33%) ADSL
2 1 (33.33%) LAN
2 1 (33.33%) WAN
General
1 1 (33.33%) Finance
1 1 (33.33%) Retail
Miscellaneous
1 2 (66.67%) Blackberry
2 1 (33.33%) iSeries
2 1 (33.33%) EPoS
Operating Systems
1 3 (100.00%) Windows
2 2 (66.67%) Windows XP
2 2 (66.67%) Windows 7
2 2 (66.67%) Windows 8
3 1 (33.33%) Windows Server 2012
3 1 (33.33%) Windows Server 2008
3 1 (33.33%) Mac OS
Processes & Methodologies
1 1 (33.33%) ITIL
1 1 (33.33%) PRINCE2
1 1 (33.33%) Service Delivery
1 1 (33.33%) Incident Management
Qualifications
1 1 (33.33%) Microsoft Certification
1 1 (33.33%) A+ Certification
1 1 (33.33%) MCTS
System Software
1 3 (100.00%) Active Directory
2 2 (66.67%) VMware Infrastructure
Systems Management
1 1 (33.33%) Backup Exec
Vendors
1 2 (66.67%) Microsoft
1 2 (66.67%) Citrix
1 2 (66.67%) VMware
2 1 (33.33%) IBM