Customer Service Jobs in Bromsgrove

Customer Service
Worcestershire > Bromsgrove

The table below provides summary statistics for permanent job vacancies advertised in Bromsgrove requiring Customer Service skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Customer Service over the 6 months leading up to 12 June 2024, comparing them to the same period in the previous two years.

6 months to
12 Jun 2024
Same period 2023 Same period 2022
Rank 2 8 -
Rank change year-on-year +6 - -
Permanent jobs citing Customer Service 17 1 0
As % of all permanent jobs advertised in Bromsgrove 29.31% 5.00% -
As % of the Processes & Methodologies category 35.42% 6.67% -
Number of salaries quoted 16 1 0
10th Percentile £21,375 - -
25th Percentile £23,813 - -
Median annual salary (50th Percentile) £40,072 £24,000 -
Median % change year-on-year +66.97% - -
75th Percentile £45,648 - -
90th Percentile £62,374 - -
Worcestershire median annual salary £25,000 £42,500 £50,419
% change year-on-year -41.18% -15.71% +44.05%

All Process and Methodology Skills
Bromsgrove

Customer Service falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Bromsgrove.

Permanent vacancies with a requirement for process or methodology skills 48 15 11
As % of all permanent jobs advertised in Bromsgrove 82.76% 75.00% 84.62%
Number of salaries quoted 39 15 10
10th Percentile £23,975 - £20,750
25th Percentile £29,000 £26,250 £22,063
Median annual salary (50th Percentile) £42,500 £31,500 £40,000
Median % change year-on-year +34.92% -21.25% -11.11%
75th Percentile £60,000 £42,500 £57,500
90th Percentile £69,899 £52,500 -
Worcestershire median annual salary £45,000 £45,000 £45,000
% change year-on-year - - +5.88%

Customer Service
Job Vacancy Trend in Bromsgrove

Job postings citing Customer Service as a proportion of all IT jobs advertised in Bromsgrove.

Job vacancy trend for Customer Service in Bromsgrove

Customer Service
Salary Trend in Bromsgrove

3-month moving average salary quoted in jobs citing Customer Service in Bromsgrove.

Salary trend for Customer Service in Bromsgrove

Customer Service
Salary Histogram in Bromsgrove

Salary distribution for jobs citing Customer Service in Bromsgrove over the 6 months to 12 June 2024.

Salary histogram for Customer Service in Bromsgrove

Customer Service
Co-occurring Skills and Capabilities in Bromsgrove by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 2 (11.76%) Microsoft Office
Cloud Services
1 3 (17.65%) Microsoft 365
Communications & Networking
1 1 (5.88%) Firewall
1 1 (5.88%) LAN
1 1 (5.88%) WAN
General
1 9 (52.94%) Retail
1 9 (52.94%) Social Skills
2 8 (47.06%) Social Housing
3 1 (5.88%) Organisational Skills
3 1 (5.88%) Presentation Skills
Job Titles
1 5 (29.41%) Infrastructure Manager
1 5 (29.41%) IT Infrastructure Manager
1 5 (29.41%) IT Manager
2 4 (23.53%) Head of ICT
3 3 (17.65%) Administrator
4 2 (11.76%) ICT Assistant
4 2 (11.76%) ICT Officer
5 1 (5.88%) IT Engineer
5 1 (5.88%) IT Support
5 1 (5.88%) IT Support Engineer
5 1 (5.88%) Support Engineer
5 1 (5.88%) Technical Customer Support
5 1 (5.88%) Technical Support
Miscellaneous
1 1 (5.88%) Driving Licence
1 1 (5.88%) Onboarding
Operating Systems
1 2 (11.76%) Apple iOS
2 1 (5.88%) Windows
2 1 (5.88%) Windows Server
Processes & Methodologies
1 8 (47.06%) Agile
2 6 (35.29%) Coaching
3 4 (23.53%) CRM
3 4 (23.53%) ITIL
4 3 (17.65%) Mentoring
5 2 (11.76%) Change Management
5 2 (11.76%) Housing Management
5 2 (11.76%) Line Management
6 1 (5.88%) Data Analysis
6 1 (5.88%) Mathematics
6 1 (5.88%) Mechatronics
6 1 (5.88%) Problem-Solving
6 1 (5.88%) User Experience
Qualifications
1 1 (5.88%) Degree
1 1 (5.88%) HNC
Quality Assurance & Compliance
1 2 (11.76%) SLA
System Software
1 1 (5.88%) Active Directory
1 1 (5.88%) Hyper-V
1 1 (5.88%) VMware Infrastructure
Vendors
1 4 (23.53%) Microsoft
2 3 (17.65%) VMware
3 2 (11.76%) Apple
3 2 (11.76%) Citrix