The statistics below represent IT jobs advertised across the Buckinghamshire region that had Service Desk Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 24 August 2016 with a comparison to same period over 2 years.

3 months to
24 Aug 2016
Same period 2015 Same period 2014
Service Desk Analyst
Rank 92 104 119
Rank change year-on-year
+12 +15
Permanent jobs requiring a Service Desk Analyst 33 40 15
As % of all permanent IT jobs located in Buckinghamshire 2.13% 1.76% 0.73%
As % of the Job Titles category 2.19% 1.85% 0.76%
Number of salaries quoted 25 35 11
Median salary £21,500 £24,000 £20,500
Median salary % change year-on-year
-10.41% +17.07%
90% offered a salary of more than £19,000 £22,500 £18,000
10% offered a salary of more than £25,500 £28,000 £23,000
UK excluding London median salary £22,000 £22,000 £21,500
% change year-on-year
- +2.32%
Service Desk Analyst
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Buckinghamshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Buckinghamshire
Permanent IT job ads with a match in the
Job Titles category
1510 2159 1978
As % of all permanent IT jobs located in Buckinghamshire 97.67% 94.94% 96.82%
Number of salaries quoted 1247 1800 1479
Median salary £42,500 £41,500 £40,000
Median salary % change year-on-year
+2.40% +3.75%
90% offered a salary of more than £23,000 £27,500 £25,000
10% offered a salary of more than £55,000 £55,000 £60,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Service Desk Analyst
Jobs Demand Trend in Buckinghamshire

The demand trend of job ads across the Buckinghamshire region that featured Service Desk Analyst in the job title.

Service Desk Analyst Jobs Demand Trend in Buckinghamshire

Service Desk Analyst
Salary Trend in Buckinghamshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Buckinghamshire region.

Service Desk Analyst Salary Trend in Buckinghamshire

Service Desk Analyst
Job Locations in Buckinghamshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Analyst within the Buckinghamshire region over the 3 months to 24 August 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Milton Keynes +5 17 £20,000 -11.11% 2
High Wycombe -6 8 £24,000 -9.43%
Aylesbury - 3 £21,500 -
Service Desk Analyst
South East

Service Desk Analyst Skill Set
Top 30 Related IT Skills in Buckinghamshire

For the 6 months to 24 August 2016, Service Desk Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Buckinghamshire region featuring Service Desk Analyst in the job title.

1 48 (72.73%) Windows
2 34 (51.52%) MS Office
3 32 (48.48%) Active Directory
4 23 (34.85%) SLA
5 16 (24.24%) Microsoft
5 16 (24.24%) ITIL
5 16 (24.24%) Degree
5 16 (24.24%) Windows 7
5 16 (24.24%) Computer Science
5 16 (24.24%) Windows 8
6 12 (18.18%) Incident Management
6 12 (18.18%) Windows Server
7 11 (16.67%) Windows XP
8 10 (15.15%) Cisco
8 10 (15.15%) MS Excel
9 9 (13.64%) Security Cleared
10 8 (12.12%) HND
11 7 (10.61%) Windows Vista
11 7 (10.61%) SC Cleared
11 7 (10.61%) Analytical Skills
12 6 (9.09%) Citrix
12 6 (9.09%) VoIP
13 5 (7.58%) Remedy
13 5 (7.58%) ServiceNow
14 4 (6.06%) ITIL Certification
14 4 (6.06%) TCP/IP
14 4 (6.06%) Problem Management
15 3 (4.55%) Marketing
15 3 (4.55%) Cisco IPT
15 3 (4.55%) IP Telephony

Service Desk Analyst Skill Set
Top Related IT Skills in Buckinghamshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (3.03%) Exchange Server 2010
1 2 (3.03%) MS Exchange
2 1 (1.52%) Blackberry Enterprise Server
2 1 (1.52%) Exchange Server 2003
2 1 (1.52%) Exchange Server 2007
Applications
1 34 (51.52%) MS Office
2 10 (15.15%) MS Excel
Business Applications
1 1 (1.52%) SAP Oil and Gas
Cloud Services
1 2 (3.03%) Office 365
Communications & Networking
1 6 (9.09%) VoIP
2 4 (6.06%) TCP/IP
3 3 (4.55%) Cisco IPT
3 3 (4.55%) IP Telephony
3 3 (4.55%) SAN
4 2 (3.03%) ATM
5 1 (1.52%) Wi-Fi
Development Applications
1 2 (3.03%) JIRA
General
1 3 (4.55%) Marketing
2 2 (3.03%) Manufacturing
3 1 (1.52%) Electronics
3 1 (1.52%) Finance
3 1 (1.52%) Retail
3 1 (1.52%) Telecoms
Miscellaneous
1 16 (24.24%) Computer Science
2 7 (10.61%) Analytical Skills
3 3 (4.55%) Data Centre
4 2 (3.03%) Driving Licence
4 2 (3.03%) Smartphone
5 1 (1.52%) Blackberry
Operating Systems
1 48 (72.73%) Windows
2 16 (24.24%) Windows 7
2 16 (24.24%) Windows 8
3 12 (18.18%) Windows Server
4 11 (16.67%) Windows XP
5 7 (10.61%) Windows Vista
6 2 (3.03%) Windows Server 2008
7 1 (1.52%) Windows 10
7 1 (1.52%) Windows Server 2003
Processes & Methodologies
1 16 (24.24%) ITIL
2 12 (18.18%) Incident Management
3 4 (6.06%) Problem Management
4 3 (4.55%) ITIL V3
4 3 (4.55%) Mentoring
4 3 (4.55%) Service Delivery
5 2 (3.03%) Coaching
5 2 (3.03%) Data Entry
5 2 (3.03%) ITSM
5 2 (3.03%) Knowledge Management
5 2 (3.03%) Network Monitoring
5 2 (3.03%) OpenUP
5 2 (3.03%) Performance Monitoring
5 2 (3.03%) Server Building
5 2 (3.03%) Service Management
5 2 (3.03%) Trend Analysis
5 2 (3.03%) Wealth Management
6 1 (1.52%) Business Intelligence
6 1 (1.52%) Digital Marketing
6 1 (1.52%) Programme Management
Programming Languages
1 3 (4.55%) PowerShell
1 3 (4.55%) SQL
Qualifications
1 16 (24.24%) Degree
2 9 (13.64%) Security Cleared
3 8 (12.12%) HND
4 7 (10.61%) SC Cleared
5 4 (6.06%) ITIL Certification
6 3 (4.55%) CCNA
6 3 (4.55%) Cisco Certification
6 3 (4.55%) MCSA
6 3 (4.55%) Microsoft Certification
Quality Assurance & Compliance
1 23 (34.85%) SLA
System Software
1 32 (48.48%) Active Directory
2 3 (4.55%) XenApp
3 1 (1.52%) Citrix Presentation Server
3 1 (1.52%) Terminal Services
3 1 (1.52%) VMware ESXi
3 1 (1.52%) VMware Infrastructure
3 1 (1.52%) vSphere
Vendors
1 16 (24.24%) Microsoft
2 10 (15.15%) Cisco
3 6 (9.09%) Citrix
4 5 (7.58%) Remedy
4 5 (7.58%) ServiceNow
5 3 (4.55%) VMware
6 1 (1.52%) Altiris
6 1 (1.52%) Avaya
6 1 (1.52%) Google
6 1 (1.52%) SAP
Milton Keynes, Buckinghamshire
Interact Consulting
Salary: 20-25k
Posted: 2 days ago
Milton Keynes
Bluetown Online LTD
Salary: £21500 - £28500 per annum
Posted: 8 days ago