The table below looks at the statistics for the Service Desk Analyst role in IT jobs advertised for the Buckinghamshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Analyst in their job title over the 3 months to 9 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
9 Feb 2016
Same period 2015 Same period 2014
Service Desk Analyst
Rank 90 71 118
Rank change year-on-year
-19 +47
Permanent jobs requiring a Service Desk Analyst 33 46 14
As % of all permanent IT jobs located in Buckinghamshire 1.87% 2.57% 0.74%
As % of the Job Titles category 1.94% 2.69% 0.77%
Number of salaries quoted 27 33 14
Average salary £22,500 £22,500 £22,000
Average salary % change year-on-year
- +2.27%
90% offered a salary of more than £19,000 £18,510 £19,800
10% offered a salary of more than £32,500 £23,408 £24,400
UK excluding London average salary £21,500 £21,750 £21,500
% change year-on-year
-1.14% +1.16%
Service Desk Analyst
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Buckinghamshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Buckinghamshire
Permanent IT job ads with a match in the
Job Titles category
1700 1708 1823
As % of all permanent IT jobs located in Buckinghamshire 96.21% 95.31% 95.90%
Number of salaries quoted 1425 1345 1416
Average salary £42,500 £40,000 £40,000
Average salary % change year-on-year
+6.25% -
90% offered a salary of more than £26,500 £25,000 £22,500
10% offered a salary of more than £57,500 £55,500 £60,000
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

Service Desk Analyst
Jobs Demand Trend in Buckinghamshire

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Analyst in the job title across the Buckinghamshire region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in Buckinghamshire

Service Desk Analyst
Salary Trend in Buckinghamshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Buckinghamshire region.

Service Desk Analyst Salary Trend in Buckinghamshire

Service Desk Analyst
Salary Histogram in Buckinghamshire

This chart provides a salary histogram for IT jobs citing Service Desk Analyst across the Buckinghamshire region over the 3 months to 9 February 2016.

Service Desk Analyst Salary Histogram in Buckinghamshire

Service Desk Analyst
Job Locations in Buckinghamshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Analyst within the Buckinghamshire region over the 3 months to 9 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Milton Keynes -27 17 £21,500 -6.52% 1
Marlow - 9 £30,000 -
High Wycombe -1 3 £21,000 +3.70% 1
Service Desk Analyst
South East

Service Desk Analyst
Top 30 Related IT Skills in Buckinghamshire

For the 6 months to 9 February 2016, IT jobs across the Buckinghamshire region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title.

1 25 (48.08%) Incident Management
2 23 (44.23%) Windows
3 22 (42.31%) Active Directory
4 19 (36.54%) MS Excel
4 19 (36.54%) Microsoft
5 17 (32.69%) SLA
6 16 (30.77%) Office 365
7 15 (28.85%) MS Office
8 14 (26.92%) SharePoint
8 14 (26.92%) Degree
8 14 (26.92%) Computer Science
9 12 (23.08%) Windows 7
10 10 (19.23%) ITIL
11 9 (17.31%) Problem Management
11 9 (17.31%) Coaching
12 8 (15.38%) Analytical Skills
12 8 (15.38%) Knowledge Management
12 8 (15.38%) SC Cleared
12 8 (15.38%) Security Cleared
12 8 (15.38%) Dynamics CRM
12 8 (15.38%) Data Entry
12 8 (15.38%) Service Management
12 8 (15.38%) SQL Server
12 8 (15.38%) CRM
13 7 (13.46%) Microsoft Certification
13 7 (13.46%) SQL Server 2008
13 7 (13.46%) SharePoint Server
13 7 (13.46%) MS Project Server
14 6 (11.54%) MCDST
14 6 (11.54%) MCTS

Service Desk Analyst
Top Related IT Skills in Buckinghamshire by Category

For the 6 months to 9 February 2016, IT jobs across the Buckinghamshire region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 14 (26.92%) SharePoint
2 7 (13.46%) MS Project Server
2 7 (13.46%) SharePoint Server
3 3 (5.77%) MS Exchange
4 2 (3.85%) Exchange Server 2010
4 2 (3.85%) SharePoint 2010
4 2 (3.85%) SharePoint 2013
5 1 (1.92%) Exchange Server 2007
Applications
1 19 (36.54%) MS Excel
2 15 (28.85%) MS Office
3 6 (11.54%) MS Project
Business Applications
1 8 (15.38%) Dynamics CRM
Cloud Services
1 16 (30.77%) Office 365
Communications & Networking
1 1 (1.92%) Firewall
Database & Business Intelligence
1 8 (15.38%) SQL Server
2 7 (13.46%) SQL Server 2008
General
1 6 (11.54%) Publishing
2 2 (3.85%) Advertising
3 1 (1.92%) Finance
3 1 (1.92%) Retail
Miscellaneous
1 14 (26.92%) Computer Science
2 8 (15.38%) Analytical Skills
3 6 (11.54%) Client/Server
3 6 (11.54%) Management Information System
4 1 (1.92%) Data Centre
4 1 (1.92%) EPoS
Operating Systems
1 23 (44.23%) Windows
2 12 (23.08%) Windows 7
3 5 (9.62%) Windows 8
4 4 (7.69%) Windows Server
5 2 (3.85%) Linux
5 2 (3.85%) Windows 10
5 2 (3.85%) Windows Server 2008
6 1 (1.92%) Windows Server 2012
6 1 (1.92%) Windows XP
Processes & Methodologies
1 25 (48.08%) Incident Management
2 10 (19.23%) ITIL
3 9 (17.31%) Coaching
3 9 (17.31%) Problem Management
4 8 (15.38%) CRM
4 8 (15.38%) Data Entry
4 8 (15.38%) Knowledge Management
4 8 (15.38%) Service Management
5 6 (11.54%) ITIL V3
5 6 (11.54%) Mentoring
6 3 (5.77%) ITSM
7 1 (1.92%) Project Management
Programming Languages
1 2 (3.85%) PowerShell
1 2 (3.85%) SQL
Qualifications
1 14 (26.92%) Degree
2 8 (15.38%) SC Cleared
2 8 (15.38%) Security Cleared
3 7 (13.46%) Microsoft Certification
4 6 (11.54%) A+ Certification
4 6 (11.54%) MCDST
4 6 (11.54%) MCTS
4 6 (11.54%) MOS
5 1 (1.92%) MCSE
Quality Assurance & Compliance
1 17 (32.69%) SLA
System Software
1 22 (42.31%) Active Directory
2 1 (1.92%) VMware Infrastructure
Vendors
1 19 (36.54%) Microsoft
2 6 (11.54%) Cisco
3 2 (3.85%) ServiceNow
4 1 (1.92%) VMware
High Wycombe, Buckinghamshire
Ashdown IT
Salary: £20000 - £25000 per annum
Posted: 3 days ago
Milton Keynes, Buckinghamshire
Global Technology Solutions Ltd
Salary: £18000 - £25000 per annum
Posted: 4 days ago
Buckinghamshire
Nigel Frank International Ltd
Salary: £30000 - £38000 per annum + full training, great work/life balance
Posted: 14 days ago
Buckinghamshire
Nigel Frank International Ltd
Salary: £25000 - £38000 per annum
Posted: 14 days ago