The table below looks at the statistics for the Service Desk Analyst role in IT jobs advertised for the Buckinghamshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Analyst in their job title over the 3 months to 24 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Dec 2014
Same period 2013 Same period 2012
Service Desk Analyst
Rank 76 108 121
Rank change year-on-year
+32 +13
Permanent jobs requiring a Service Desk Analyst 47 16 14
As % of all permanent IT jobs located in Buckinghamshire 2.41% 0.86% 0.67%
As % of the Job Titles category 2.52% 0.92% 0.69%
Number of salaries quoted 28 16 13
Average salary £22,750 £22,000 £23,000
Average salary % change year-on-year
+3.40% -4.34%
90% offered a salary of more than £18,690 £20,500 £20,000
10% offered a salary of more than £25,000 £22,000 £25,500
UK excluding London average salary £21,500 £21,500 £21,000
% change year-on-year
- +2.38%
Service Desk Analyst
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Buckinghamshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Buckinghamshire
Permanent IT job ads with a match in the
Job Titles category
1867 1738 2027
As % of all permanent IT jobs located in Buckinghamshire 95.79% 93.79% 96.80%
Number of salaries quoted 1473 1368 1771
Average salary £40,000 £40,000 £38,500
Average salary % change year-on-year
- +3.89%
90% offered a salary of more than £23,500 £23,000 £24,750
10% offered a salary of more than £60,000 £55,000 £60,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Desk Analyst
Jobs Demand Trend in Buckinghamshire

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Analyst in the job title across the Buckinghamshire region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in Buckinghamshire

Service Desk Analyst
Salary Trend in Buckinghamshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Buckinghamshire region.

Service Desk Analyst Salary Trend in Buckinghamshire

Service Desk Analyst
Job Locations in Buckinghamshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Analyst within the Buckinghamshire region over the 3 months to 24 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Milton Keynes +39 45 £23,000 +12.19% 2
High Wycombe +4 2 £21,500 +4.87%
Service Desk Analyst
South East

Service Desk Analyst
Top 30 Related IT Skills in Buckinghamshire

For the 6 months to 24 December 2014, IT jobs across the Buckinghamshire region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title.

1 31 (45.59%) ITIL
2 30 (44.12%) Windows
3 24 (35.29%) Microsoft
4 22 (32.35%) MS Office
5 21 (30.88%) Active Directory
5 21 (30.88%) Windows 7
6 18 (26.47%) SLA
7 17 (25.00%) Change Management
8 11 (16.18%) ITIL Certification
9 10 (14.71%) Citrix
9 10 (14.71%) Service Management
9 10 (14.71%) Root Cause Analysis
10 9 (13.24%) IBM Notes
10 9 (13.24%) Windows XP
10 9 (13.24%) Lotus
10 9 (13.24%) Incident Management
11 8 (11.76%) Analytical Skills
12 7 (10.29%) Cisco
12 7 (10.29%) Degree
12 7 (10.29%) Computer Science
13 6 (8.82%) MS Excel
13 6 (8.82%) HP
13 6 (8.82%) SC Cleared
13 6 (8.82%) Security Cleared
14 5 (7.35%) ITSM
14 5 (7.35%) Cisco IPT
15 4 (5.88%) HND
15 4 (5.88%) Business Continuity
15 4 (5.88%) Knowledge Management
15 4 (5.88%) ITIL V3

Service Desk Analyst
Top Related IT Skills in Buckinghamshire by Category

For the 6 months to 24 December 2014, IT jobs across the Buckinghamshire region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 9 (13.24%) IBM Notes
Applications
1 22 (32.35%) MS Office
2 6 (8.82%) MS Excel
3 1 (1.47%) MS Visio
3 1 (1.47%) MS PowerPoint
Business Applications
1 2 (2.94%) Agresso
Communications & Networking
1 5 (7.35%) Cisco IPT
2 2 (2.94%) LAN
2 2 (2.94%) WAN
3 1 (1.47%) TCP/IP
3 1 (1.47%) VPN
3 1 (1.47%) Internet
3 1 (1.47%) MPLS
3 1 (1.47%) Firewall
3 1 (1.47%) PBX
3 1 (1.47%) VPLS
3 1 (1.47%) ADSL
General
1 2 (2.94%) Telecoms
2 1 (1.47%) Manufacturing
2 1 (1.47%) French Language
2 1 (1.47%) German Language
2 1 (1.47%) Spanish Language
Miscellaneous
1 8 (11.76%) Analytical Skills
2 7 (10.29%) Computer Science
3 3 (4.41%) Management Information System
Operating Systems
1 30 (44.12%) Windows
2 21 (30.88%) Windows 7
3 9 (13.24%) Windows XP
4 1 (1.47%) Mac OS X
4 1 (1.47%) Windows Server 2003
4 1 (1.47%) Windows Vista
4 1 (1.47%) Windows Server 2008
Processes & Methodologies
1 31 (45.59%) ITIL
2 17 (25.00%) Change Management
3 10 (14.71%) Service Management
3 10 (14.71%) Root Cause Analysis
4 9 (13.24%) Incident Management
5 5 (7.35%) ITSM
6 4 (5.88%) Business Continuity
6 4 (5.88%) Knowledge Management
6 4 (5.88%) Capacity Management
6 4 (5.88%) Cyber Security
6 4 (5.88%) Business Continuity Planning
6 4 (5.88%) ITIL V3
7 3 (4.41%) Time Management
8 2 (2.94%) Service Delivery
9 1 (1.47%) Problem Management
9 1 (1.47%) Data Protection
9 1 (1.47%) Network Monitoring
Programming Languages
1 2 (2.94%) C
2 1 (1.47%) SQL
Qualifications
1 11 (16.18%) ITIL Certification
2 7 (10.29%) Degree
3 6 (8.82%) SC Cleared
3 6 (8.82%) Security Cleared
4 4 (5.88%) HND
5 2 (2.94%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 18 (26.47%) SLA
System Software
1 21 (30.88%) Active Directory
2 1 (1.47%) Hyper-V
Systems Management
1 1 (1.47%) Norton AntiVirus
1 1 (1.47%) SCCM
1 1 (1.47%) SCOM
Vendors
1 24 (35.29%) Microsoft
2 10 (14.71%) Citrix
3 9 (13.24%) Lotus
4 7 (10.29%) Cisco
5 6 (8.82%) HP
6 1 (1.47%) CheckPoint
6 1 (1.47%) Symantec
6 1 (1.47%) McAfee
6 1 (1.47%) VMware
Milton Keynes
Blue Town Online
Salary: £17k - 24.5k per year
Posted: 5 days ago