The first table below looks at the demand for the Service Desk Analyst role in IT jobs advertised for the Buckinghamshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Analyst in their job title over the 3 months to 22 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Buckinghamshire region.

Location
3 months to
22 May 2013
Same period 2012 Same period 2011
Service Desk Analyst
Rank 125 106 124
Rank change year-on-year
-19 +18
Permanent jobs requiring a Service Desk Analyst 10 21 7
As % of all permanent IT jobs located in Buckinghamshire 0.490% 1.078% 0.338%
As % of the Job Titles category 0.509% 1.136% 0.359%
Number of salaries quoted 7 11 5
Average salary £23,000 £20,000 £23,500
Average salary % change year-on-year
+15.00% -14.89%
90% offered a salary of more than £19,400 £17,500 £17,700
10% offered a salary of more than £25,000 £23,000 £25,900
UK excluding London average salary £21,000 £21,500 £21,000
% change year-on-year
-2.32% +2.38%
All Job Titles
Buckinghamshire
Permanent IT job ads with a match in the
Job Titles category
1965 1849 1948
As % of all permanent IT jobs located in Buckinghamshire 96.23% 94.92% 94.15%
Number of salaries quoted 1696 1566 1718
Average salary £40,500 £37,500 £37,500
Average salary % change year-on-year
+8.00% -
90% offered a salary of more than £25,000 £22,500 £25,000
10% offered a salary of more than £57,500 £55,000 £55,000
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%
Service Desk Analyst
South East

Service Desk Analyst
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Analyst across the Buckinghamshire region as a proportion of the total demand within the Job Titles category.

Buckinghamshire Service Desk Analyst Jobs Demand Trend

Service Desk Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Buckinghamshire region.

Buckinghamshire Service Desk Analyst Salary Trend

Service Desk Analyst
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Analyst within the Buckinghamshire region over the 3 months to 22 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Milton Keynes -22 10 £23,000 -
Service Desk Analyst
South East

Service Desk Analyst
Top 30 Related IT Skills

For the 6 months to 22 May 2013, IT jobs across the Buckinghamshire region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title.

1 13 (86.67%) Windows
2 9 (60.00%) MS Office
3 8 (53.33%) Windows XP
4 7 (46.67%) Active Directory
5 5 (33.33%) Microsoft
5 5 (33.33%) MS Excel
5 5 (33.33%) SLA
6 4 (26.67%) ITIL
7 3 (20.00%) MS Exchange
7 3 (20.00%) Lotus Notes
7 3 (20.00%) Lotus
7 3 (20.00%) Citrix
7 3 (20.00%) Windows Server 2003
7 3 (20.00%) Remedy
7 3 (20.00%) Windows Server 2008
7 3 (20.00%) PDA
7 3 (20.00%) Windows 7
8 2 (13.33%) Root Cause Analysis
8 2 (13.33%) Incident Management
8 2 (13.33%) Exchange Server 2003
8 2 (13.33%) Degree
8 2 (13.33%) Windows Vista
8 2 (13.33%) Law
8 2 (13.33%) Legal
8 2 (13.33%) Computer Science
8 2 (13.33%) Blackberry
8 2 (13.33%) TCP/IP
9 1 (6.667%) VPN
9 1 (6.667%) Cisco
9 1 (6.667%) ERP

Service Desk Analyst
Top Related IT Skills by Category

For the 6 months to 22 May 2013, IT jobs across the Buckinghamshire region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (20.00%) MS Exchange
1 3 (20.00%) Lotus Notes
2 2 (13.33%) Exchange Server 2003
3 1 (6.667%) Blackberry Enterprise Server
3 1 (6.667%) Exchange Server 2007
Applications
1 9 (60.00%) MS Office
2 5 (33.33%) MS Excel
Business Applications
1 1 (6.667%) SAP ERP
Communications & Networking
1 2 (13.33%) TCP/IP
2 1 (6.667%) VPN
2 1 (6.667%) Internet
2 1 (6.667%) IP Telephony
General
1 2 (13.33%) Law
1 2 (13.33%) Legal
2 1 (6.667%) Finance
2 1 (6.667%) Games
2 1 (6.667%) Retail
Miscellaneous
1 3 (20.00%) PDA
2 2 (13.33%) Computer Science
2 2 (13.33%) Blackberry
Operating Systems
1 13 (86.67%) Windows
2 8 (53.33%) Windows XP
3 3 (20.00%) Windows Server 2003
3 3 (20.00%) Windows Server 2008
3 3 (20.00%) Windows 7
4 2 (13.33%) Windows Vista
5 1 (6.667%) Windows 2000
5 1 (6.667%) Mac OS
5 1 (6.667%) Windows 8
Processes & Methodologies
1 4 (26.67%) ITIL
2 2 (13.33%) Root Cause Analysis
2 2 (13.33%) Incident Management
3 1 (6.667%) ERP
3 1 (6.667%) Service Delivery
Programming Languages
1 1 (6.667%) SQL
1 1 (6.667%) ABAP
Qualifications
1 2 (13.33%) Degree
2 1 (6.667%) MCP
2 1 (6.667%) Microsoft Certification
Quality Assurance & Compliance
1 5 (33.33%) SLA
System Software
1 7 (46.67%) Active Directory
Systems Management
1 1 (6.667%) Unicenter
Vendors
1 5 (33.33%) Microsoft
2 3 (20.00%) Lotus
2 3 (20.00%) Citrix
2 3 (20.00%) Remedy
3 1 (6.667%) Cisco
3 1 (6.667%) SAP
3 1 (6.667%) CA
3 1 (6.667%) VMware
Milton Keynes, Buckinghamshire
Our client is looking to recruit a Service Desk Analyst to support a large project for a 1 month contract in Milton Keynes. This contract has potential for...
Alexander Mann Solutions
Posted: 2 May 2013
Milton Keynes, Thames Valley
You will be an experienced 1st line professional with a good track record of technical, Windows 7 Support roles and you must be able to demonstrate a first...
Hays Specialist Recruitment Ltd
Salary: £23000 per annum
Posted: 21 May 2013