The table below looks at the statistics for the Service Desk Analyst role in IT jobs advertised for the Buckinghamshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Analyst in their job title over the 3 months to 28 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Aug 2015
Same period 2014 Same period 2013
Service Desk Analyst
Rank 99 113 110
Rank change year-on-year
+14 -3
Permanent jobs requiring a Service Desk Analyst 35 10 10
As % of all permanent IT jobs located in Buckinghamshire 1.57% 0.49% 0.55%
As % of the Job Titles category 1.68% 0.52% 0.57%
Number of salaries quoted 31 6 6
Average salary £25,000 £22,750 £19,250
Average salary % change year-on-year
+9.89% +18.18%
90% offered a salary of more than £22,500 £21,500 £17,750
10% offered a salary of more than £28,000 £27,750 £24,000
UK excluding London average salary £22,000 £22,000 £20,500
% change year-on-year
- +7.31%
Service Desk Analyst
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Buckinghamshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Buckinghamshire
Permanent IT job ads with a match in the
Job Titles category
2081 1925 1746
As % of all permanent IT jobs located in Buckinghamshire 93.40% 94.64% 95.99%
Number of salaries quoted 1728 1466 1449
Average salary £42,500 £39,000 £40,000
Average salary % change year-on-year
+8.97% -2.50%
90% offered a salary of more than £27,000 £25,000 £25,000
10% offered a salary of more than £60,000 £60,000 £57,500
UK excluding London average salary £40,000 £40,000 £39,000
% change year-on-year
- +2.56%

Service Desk Analyst
Jobs Demand Trend in Buckinghamshire

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Analyst in the job title across the Buckinghamshire region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in Buckinghamshire

Service Desk Analyst
Salary Trend in Buckinghamshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Buckinghamshire region.

Service Desk Analyst Salary Trend in Buckinghamshire

Service Desk Analyst
Salary Histogram in Buckinghamshire

This chart provides a salary histogram for IT jobs citing Service Desk Analyst across the Buckinghamshire region over the 3 months to 28 August 2015.

Service Desk Analyst Salary Histogram in Buckinghamshire

Service Desk Analyst
Job Locations in Buckinghamshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Analyst within the Buckinghamshire region over the 3 months to 28 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Milton Keynes +3 22 £22,500 -1.09% 3
High Wycombe +6 10 £27,250 +32.92% 1
Service Desk Analyst
South East

Service Desk Analyst
Top 30 Related IT Skills in Buckinghamshire

For the 6 months to 28 August 2015, IT jobs across the Buckinghamshire region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title.

1 33 (51.56%) Windows
2 24 (37.50%) ITIL
2 24 (37.50%) Active Directory
3 22 (34.38%) Incident Management
3 22 (34.38%) Computer Science
3 22 (34.38%) Degree
4 20 (31.25%) Windows 7
5 16 (25.00%) MS Office
6 14 (21.88%) MS Exchange
7 13 (20.31%) Retail
8 12 (18.75%) MS Excel
9 11 (17.19%) EPoS
10 9 (14.06%) SLA
11 8 (12.50%) Microsoft
11 8 (12.50%) Exchange Server 2010
11 8 (12.50%) Windows 8
12 7 (10.94%) Apple
12 7 (10.94%) Service Management
12 7 (10.94%) Finance
12 7 (10.94%) Software Testing
13 6 (9.38%) SQL Server
14 5 (7.81%) Windows XP
14 5 (7.81%) French Language
14 5 (7.81%) German Language
14 5 (7.81%) VMware
14 5 (7.81%) Application Packaging
14 5 (7.81%) SCCM
15 4 (6.25%) Windows Server 2008
15 4 (6.25%) Office 365
15 4 (6.25%) Network Monitoring

Service Desk Analyst
Top Related IT Skills in Buckinghamshire by Category

For the 6 months to 28 August 2015, IT jobs across the Buckinghamshire region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 14 (21.88%) MS Exchange
2 8 (12.50%) Exchange Server 2010
3 1 (1.56%) IBM Notes
Applications
1 16 (25.00%) MS Office
2 12 (18.75%) MS Excel
3 3 (4.69%) MS PowerPoint
Cloud Services
1 4 (6.25%) Office 365
Communications & Networking
1 3 (4.69%) TCP/IP
2 2 (3.13%) CTI
2 2 (3.13%) Internet
2 2 (3.13%) MPLS
2 2 (3.13%) Firewall
2 2 (3.13%) VPLS
2 2 (3.13%) ADSL
2 2 (3.13%) LAN
2 2 (3.13%) PBX
2 2 (3.13%) VoIP
2 2 (3.13%) WAN
Database & Business Intelligence
1 6 (9.38%) SQL Server
Development Applications
1 4 (6.25%) InstallShield
General
1 13 (20.31%) Retail
2 7 (10.94%) Finance
3 5 (7.81%) French Language
3 5 (7.81%) German Language
4 2 (3.13%) Telecoms
5 1 (1.56%) Automotive
5 1 (1.56%) Law
5 1 (1.56%) Legal
Libraries, Frameworks & Software Standards
1 5 (7.81%) Application Packaging
Miscellaneous
1 22 (34.38%) Computer Science
2 11 (17.19%) EPoS
3 2 (3.13%) Thin Client
3 2 (3.13%) Blackberry
3 2 (3.13%) User Experience
3 2 (3.13%) Fat Client
4 1 (1.56%) iPhone
4 1 (1.56%) iPad
4 1 (1.56%) Analytical Skills
Operating Systems
1 33 (51.56%) Windows
2 20 (31.25%) Windows 7
3 8 (12.50%) Windows 8
4 5 (7.81%) Windows XP
5 4 (6.25%) Windows Server 2008
6 2 (3.13%) Windows Server 2003
7 1 (1.56%) Windows Server 2012
Processes & Methodologies
1 24 (37.50%) ITIL
2 22 (34.38%) Incident Management
3 7 (10.94%) Service Management
3 7 (10.94%) Software Testing
4 4 (6.25%) ITSM
4 4 (6.25%) Network Monitoring
5 2 (3.13%) Coaching
5 2 (3.13%) Service Delivery
5 2 (3.13%) Problem Management
5 2 (3.13%) OpenUP
6 1 (1.56%) Service Desk Management
6 1 (1.56%) Project Management
Programming Languages
1 4 (6.25%) SQL
Qualifications
1 22 (34.38%) Degree
2 4 (6.25%) ITIL Foundation Certificate
3 3 (4.69%) Microsoft Certification
4 2 (3.13%) MCSE
5 1 (1.56%) MCP
5 1 (1.56%) A+ Certification
5 1 (1.56%) ITIL Certification
5 1 (1.56%) MOS
Quality Assurance & Compliance
1 9 (14.06%) SLA
System Software
1 24 (37.50%) Active Directory
2 2 (3.13%) Terminal Services
Systems Management
1 5 (7.81%) SCCM
Vendors
1 8 (12.50%) Microsoft
2 7 (10.94%) Apple
3 5 (7.81%) VMware
4 4 (6.25%) Oracle
5 3 (4.69%) Citrix
6 2 (3.13%) Avaya
6 2 (3.13%) Cisco
6 2 (3.13%) BT
6 2 (3.13%) Mitel
6 2 (3.13%) Laserfiche
7 1 (1.56%) Lotus
Milton Keynes
Hays IT - Uk Posting account
Salary: £24000.00 per annum + 15% shift allowance
Posted: 19 days ago
Milton Keynes
Hays IT - Uk Posting account
Salary: £13.00 per hour + £23,000 per annum once permanent
Posted: 22 days ago
Milton Keynes
Bluetownonline Ltd
Salary: £18k - 24.5k per year
Posted: 24 days ago