The table below looks at the statistics for the Service Desk Analyst role in IT jobs advertised for the Buckinghamshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Analyst in their job title over the 3 months to 1 June 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
1 Jun 2015
Same period 2014 Same period 2013
Service Desk Analyst
Rank 110 124 128
Rank change year-on-year
+14 +4
Permanent jobs requiring a Service Desk Analyst 29 11 8
As % of all permanent IT jobs located in Buckinghamshire 1.26% 0.50% 0.39%
As % of the Job Titles category 1.32% 0.53% 0.41%
Number of salaries quoted 25 11 5
Average salary £22,000 £22,000 £23,000
Average salary % change year-on-year
- -4.34%
90% offered a salary of more than £20,000 £21,500 £20,300
10% offered a salary of more than £26,800 £22,500 £24,200
UK excluding London average salary £22,000 £21,500 £21,000
% change year-on-year
+2.32% +2.38%
Service Desk Analyst
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Buckinghamshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Buckinghamshire
Permanent IT job ads with a match in the
Job Titles category
2194 2059 1962
As % of all permanent IT jobs located in Buckinghamshire 95.27% 94.28% 96.22%
Number of salaries quoted 1708 1579 1684
Average salary £41,950 £40,000 £40,000
Average salary % change year-on-year
+4.87% -
90% offered a salary of more than £27,500 £25,000 £25,000
10% offered a salary of more than £62,500 £57,500 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Desk Analyst
Jobs Demand Trend in Buckinghamshire

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Analyst in the job title across the Buckinghamshire region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in Buckinghamshire

Service Desk Analyst
Salary Trend in Buckinghamshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Buckinghamshire region.

Service Desk Analyst Salary Trend in Buckinghamshire

Service Desk Analyst
Job Locations in Buckinghamshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Analyst within the Buckinghamshire region over the 3 months to 1 June 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Milton Keynes +4 21 £22,000 -2.22% 3
High Wycombe - 5 £28,000 -
Marlow +14 2 - -
Service Desk Analyst
South East

Service Desk Analyst
Top 30 Related IT Skills in Buckinghamshire

For the 6 months to 1 June 2015, IT jobs across the Buckinghamshire region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title.

1 47 (63.51%) Windows
2 35 (47.30%) ITIL
3 27 (36.49%) Active Directory
4 26 (35.14%) Microsoft
5 25 (33.78%) MS Office
6 20 (27.03%) SLA
7 19 (25.68%) MS Excel
7 19 (25.68%) Windows 7
8 18 (24.32%) Incident Management
9 11 (14.86%) Service Management
10 10 (13.51%) Windows XP
10 10 (13.51%) MS Exchange
10 10 (13.51%) Citrix
11 9 (12.16%) ITIL Certification
12 8 (10.81%) ITSM
12 8 (10.81%) HP
12 8 (10.81%) Computer Science
12 8 (10.81%) Degree
12 8 (10.81%) Exchange Server 2010
13 7 (9.46%) Windows Server 2008
13 7 (9.46%) Windows Server 2003
14 6 (8.11%) Retail
14 6 (8.11%) Cisco
14 6 (8.11%) TCP/IP
14 6 (8.11%) Lotus
14 6 (8.11%) IBM Notes
15 5 (6.76%) Service Delivery
15 5 (6.76%) Change Management
15 5 (6.76%) Network Monitoring
16 4 (5.41%) ITIL Foundation Certificate

Service Desk Analyst
Top Related IT Skills in Buckinghamshire by Category

For the 6 months to 1 June 2015, IT jobs across the Buckinghamshire region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 10 (13.51%) MS Exchange
2 8 (10.81%) Exchange Server 2010
3 6 (8.11%) IBM Notes
4 3 (4.05%) Exchange Server 2003
5 1 (1.35%) SharePoint
Applications
1 25 (33.78%) MS Office
2 19 (25.68%) MS Excel
3 3 (4.05%) MS PowerPoint
Business Applications
1 3 (4.05%) Agresso
Cloud Services
1 1 (1.35%) SaaS
Communications & Networking
1 6 (8.11%) TCP/IP
2 4 (5.41%) Cisco IPT
3 2 (2.70%) VPLS
3 2 (2.70%) CTI
3 2 (2.70%) ADSL
3 2 (2.70%) LAN
3 2 (2.70%) PBX
3 2 (2.70%) VoIP
3 2 (2.70%) WAN
3 2 (2.70%) Firewall
3 2 (2.70%) MPLS
3 2 (2.70%) Internet
4 1 (1.35%) Extranet
4 1 (1.35%) Wireless
Database & Business Intelligence
1 3 (4.05%) SQL Server
Development Applications
1 1 (1.35%) InstallShield
1 1 (1.35%) JIRA
General
1 6 (8.11%) Retail
2 3 (4.05%) Finance
3 2 (2.70%) Telecoms
4 1 (1.35%) Law
4 1 (1.35%) Legal
Libraries, Frameworks & Software Standards
1 1 (1.35%) CSS
1 1 (1.35%) HTML
1 1 (1.35%) Application Packaging
Miscellaneous
1 8 (10.81%) Computer Science
2 4 (5.41%) Blackberry
3 2 (2.70%) User Experience
3 2 (2.70%) Fat Client
3 2 (2.70%) EPoS
3 2 (2.70%) Thin Client
4 1 (1.35%) PDA
Operating Systems
1 47 (63.51%) Windows
2 19 (25.68%) Windows 7
3 10 (13.51%) Windows XP
4 7 (9.46%) Windows Server 2008
4 7 (9.46%) Windows Server 2003
5 3 (4.05%) Windows 8
6 1 (1.35%) Android
Processes & Methodologies
1 35 (47.30%) ITIL
2 18 (24.32%) Incident Management
3 11 (14.86%) Service Management
4 8 (10.81%) ITSM
5 5 (6.76%) Service Delivery
5 5 (6.76%) Change Management
5 5 (6.76%) Network Monitoring
6 3 (4.05%) Software Testing
6 3 (4.05%) Time Management
7 2 (2.70%) OpenUP
7 2 (2.70%) Problem Management
8 1 (1.35%) SEO
8 1 (1.35%) E-Commerce
8 1 (1.35%) Service Desk Management
8 1 (1.35%) ITIL V3
Programming Languages
1 1 (1.35%) JavaScript
1 1 (1.35%) PHP
1 1 (1.35%) SQL
Qualifications
1 9 (12.16%) ITIL Certification
2 8 (10.81%) Degree
3 4 (5.41%) ITIL Foundation Certificate
4 2 (2.70%) Microsoft Certification
5 1 (1.35%) MOS
5 1 (1.35%) MCSA
5 1 (1.35%) MCP
5 1 (1.35%) HND
5 1 (1.35%) A+ Certification
Quality Assurance & Compliance
1 20 (27.03%) SLA
System Software
1 27 (36.49%) Active Directory
2 2 (2.70%) XenApp
2 2 (2.70%) Terminal Services
Systems Management
1 1 (1.35%) SCCM
Vendors
1 26 (35.14%) Microsoft
2 10 (13.51%) Citrix
3 8 (10.81%) HP
4 6 (8.11%) Cisco
4 6 (8.11%) Lotus
5 3 (4.05%) Apple
6 2 (2.70%) Laserfiche
6 2 (2.70%) Mitel
6 2 (2.70%) BT
6 2 (2.70%) Avaya
7 1 (1.35%) Remedy
7 1 (1.35%) VMware
7 1 (1.35%) Oracle
7 1 (1.35%) Salesforce.com
Buckinghamshire
Brightred Resourcing
Salary: £0 - £22,000 per year
Posted: 6 days ago
Milton Keynes
Hays IT - Uk Posting account
Salary: £23000.00 - £28000.00 per annum + shift allowance
Posted: 14 days ago