The table below looks at the statistics for the Service Desk Analyst role in IT jobs advertised for the Buckinghamshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Analyst in their job title over the 3 months to 28 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Jan 2015
Same period 2014 Same period 2013
Service Desk Analyst
Rank 70 109 128
Rank change year-on-year
+39 +19
Permanent jobs requiring a Service Desk Analyst 46 13 9
As % of all permanent IT jobs located in Buckinghamshire 2.62% 0.71% 0.45%
As % of the Job Titles category 2.77% 0.76% 0.46%
Number of salaries quoted 32 13 8
Average salary £22,500 £22,000 £23,750
Average salary % change year-on-year
+2.27% -7.36%
90% offered a salary of more than £18,505 £19,700 £22,700
10% offered a salary of more than £24,841 £22,000 £26,250
UK excluding London average salary £21,750 £22,000 £22,000
% change year-on-year
-1.13% -
Service Desk Analyst
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Buckinghamshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Buckinghamshire
Permanent IT job ads with a match in the
Job Titles category
1659 1714 1960
As % of all permanent IT jobs located in Buckinghamshire 94.37% 93.10% 97.13%
Number of salaries quoted 1309 1365 1737
Average salary £40,000 £40,000 £37,500
Average salary % change year-on-year
- +6.66%
90% offered a salary of more than £24,000 £23,500 £25,000
10% offered a salary of more than £60,000 £55,000 £57,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Desk Analyst
Jobs Demand Trend in Buckinghamshire

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Analyst in the job title across the Buckinghamshire region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in Buckinghamshire

Service Desk Analyst
Salary Trend in Buckinghamshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Buckinghamshire region.

Service Desk Analyst Salary Trend in Buckinghamshire

Service Desk Analyst
Salary Histogram in Buckinghamshire

This chart provides a salary histogram for IT jobs citing Service Desk Analyst across the Buckinghamshire region over the 3 months to 28 January 2015.

Service Desk Analyst Salary Histogram in Buckinghamshire

Service Desk Analyst
Job Locations in Buckinghamshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Analyst within the Buckinghamshire region over the 3 months to 28 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Milton Keynes +34 42 £22,500 +7.14% 5
High Wycombe +3 4 £20,500 - 2
Service Desk Analyst
South East

Service Desk Analyst
Top 30 Related IT Skills in Buckinghamshire

For the 6 months to 28 January 2015, IT jobs across the Buckinghamshire region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title.

1 42 (49.41%) ITIL
2 41 (48.24%) Windows
3 33 (38.82%) Microsoft
4 29 (34.12%) Active Directory
5 25 (29.41%) MS Office
6 24 (28.24%) SLA
6 24 (28.24%) Windows 7
7 20 (23.53%) Change Management
8 15 (17.65%) ITIL Certification
8 15 (17.65%) Incident Management
9 13 (15.29%) Citrix
10 12 (14.12%) Service Management
10 12 (14.12%) MS Excel
11 11 (12.94%) IBM Notes
11 11 (12.94%) HP
11 11 (12.94%) Lotus
12 10 (11.76%) Windows XP
12 10 (11.76%) Root Cause Analysis
13 9 (10.59%) Cisco
14 8 (9.41%) Analytical Skills
15 7 (8.24%) Computer Science
15 7 (8.24%) Degree
15 7 (8.24%) Cisco IPT
15 7 (8.24%) ITSM
16 6 (7.06%) SC Cleared
16 6 (7.06%) Security Cleared
17 4 (4.71%) Service Delivery
17 4 (4.71%) Business Continuity
17 4 (4.71%) Knowledge Management
17 4 (4.71%) HND

Service Desk Analyst
Top Related IT Skills in Buckinghamshire by Category

For the 6 months to 28 January 2015, IT jobs across the Buckinghamshire region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 11 (12.94%) IBM Notes
2 2 (2.35%) MS Exchange
2 2 (2.35%) Exchange Server 2010
3 1 (1.18%) Exchange Server 2003
3 1 (1.18%) SharePoint
Applications
1 25 (29.41%) MS Office
2 12 (14.12%) MS Excel
3 1 (1.18%) MS Visio
3 1 (1.18%) MS PowerPoint
Business Applications
1 3 (3.53%) Agresso
Cloud Services
1 1 (1.18%) SaaS
Communications & Networking
1 7 (8.24%) Cisco IPT
2 2 (2.35%) LAN
2 2 (2.35%) WAN
2 2 (2.35%) TCP/IP
3 1 (1.18%) VPN
3 1 (1.18%) Internet
3 1 (1.18%) MPLS
3 1 (1.18%) Firewall
3 1 (1.18%) PBX
3 1 (1.18%) VPLS
3 1 (1.18%) ADSL
Development Applications
1 1 (1.18%) JIRA
General
1 2 (2.35%) Telecoms
2 1 (1.18%) Manufacturing
2 1 (1.18%) Retail
2 1 (1.18%) French Language
2 1 (1.18%) German Language
2 1 (1.18%) Spanish Language
Libraries, Frameworks & Software Standards
1 1 (1.18%) HTML
1 1 (1.18%) CSS
Miscellaneous
1 8 (9.41%) Analytical Skills
2 7 (8.24%) Computer Science
3 3 (3.53%) Management Information System
4 1 (1.18%) PDA
4 1 (1.18%) Blackberry
Operating Systems
1 41 (48.24%) Windows
2 24 (28.24%) Windows 7
3 10 (11.76%) Windows XP
4 3 (3.53%) Windows Server 2003
4 3 (3.53%) Windows Server 2008
5 1 (1.18%) Windows Vista
5 1 (1.18%) Android
Processes & Methodologies
1 42 (49.41%) ITIL
2 20 (23.53%) Change Management
3 15 (17.65%) Incident Management
4 12 (14.12%) Service Management
5 10 (11.76%) Root Cause Analysis
6 7 (8.24%) ITSM
7 4 (4.71%) Business Continuity
7 4 (4.71%) Knowledge Management
7 4 (4.71%) Service Delivery
7 4 (4.71%) Capacity Management
7 4 (4.71%) Cyber Security
7 4 (4.71%) Business Continuity Planning
7 4 (4.71%) Time Management
8 3 (3.53%) ITIL V3
9 2 (2.35%) Network Monitoring
10 1 (1.18%) Data Protection
10 1 (1.18%) Problem Management
10 1 (1.18%) E-Commerce
10 1 (1.18%) SEO
Programming Languages
1 2 (2.35%) C
1 2 (2.35%) SQL
2 1 (1.18%) JavaScript
2 1 (1.18%) PHP
Qualifications
1 15 (17.65%) ITIL Certification
2 7 (8.24%) Degree
3 6 (7.06%) SC Cleared
3 6 (7.06%) Security Cleared
4 4 (4.71%) HND
5 2 (2.35%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 24 (28.24%) SLA
System Software
1 29 (34.12%) Active Directory
2 1 (1.18%) Hyper-V
2 1 (1.18%) XenApp
Systems Management
1 1 (1.18%) Norton AntiVirus
1 1 (1.18%) SCCM
1 1 (1.18%) SCOM
Vendors
1 33 (38.82%) Microsoft
2 13 (15.29%) Citrix
3 11 (12.94%) Lotus
3 11 (12.94%) HP
4 9 (10.59%) Cisco
5 1 (1.18%) CheckPoint
5 1 (1.18%) Salesforce.com
5 1 (1.18%) Symantec
5 1 (1.18%) Remedy
5 1 (1.18%) McAfee
5 1 (1.18%) VMware
High Wycombe, Buckinghamshire
Ashdown IT
Salary: £23000 - £28000 per day
Posted: 2 days ago
Milton Keynes, Buckinghamshire
Focus IT Recruitment
Salary: From £25,000 to £30,000 per annum +Certification Training + Benefits
Posted: 6 days ago
Milton Keynes, Buckinghamshire
HMGCC
Salary: From £17,385 to £19,715 per annum + excellent benefits
Posted: 16 days ago
Milton Keynes, Buckinghamshire
HMGCC
Salary: From £21,280 to £24,131 per annum + excellent benefits
Posted: 16 days ago
Milton Keynes, Buckinghamshire
Boeing
Salary: Competitive salary
Posted: 20 days ago
Milton Keynes, UK
Boeing
Salary: Competitive salary
Posted: 20 days ago
High Wycombe
Hays IT - Uk Posting account
Salary: £18000.00 - £23000.00 per annum
Posted: 21 days ago