The statistics below represent IT jobs advertised across the Buckinghamshire region that had Service Desk Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 9 December 2016 with a comparison to same period over 2 years.

3 months to
9 Dec 2016
Same period 2015 Same period 2014
Service Desk Analyst
Rank 91 120 74
Rank change year-on-year
+29 -46
Permanent jobs requiring a Service Desk Analyst 30 19 54
As % of all permanent IT jobs located in Buckinghamshire 1.95% 0.91% 2.60%
As % of the Job Titles category 1.99% 0.94% 2.67%
Number of salaries quoted 20 19 36
Median salary £21,500 £21,500 £23,250
Median salary % change year-on-year
- -7.52%
90% offered a salary of more than £18,500 £19,000 £19,750
10% offered a salary of more than £25,150 £25,000 £25,500
UK excluding London median salary £22,000 £21,000 £21,500
% change year-on-year
+4.76% -2.32%
Service Desk Analyst
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Buckinghamshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Buckinghamshire
Permanent IT job ads with a match in the
Job Titles category
1510 2026 2019
As % of all permanent IT jobs located in Buckinghamshire 97.99% 96.80% 97.40%
Number of salaries quoted 1296 1587 1575
Median salary £42,500 £40,000 £40,000
Median salary % change year-on-year
+6.25% -
90% offered a salary of more than £25,000 £26,000 £23,000
10% offered a salary of more than £60,000 £60,000 £60,000
UK excluding London median salary £41,500 £41,000 £40,000
% change year-on-year
+1.21% +2.50%

Service Desk Analyst
Jobs Demand Trend in Buckinghamshire

The demand trend of job ads across the Buckinghamshire region that featured Service Desk Analyst in the job title.

Service Desk Analyst Jobs Demand Trend in Buckinghamshire

Service Desk Analyst
Salary Trend in Buckinghamshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Buckinghamshire region.

Service Desk Analyst Salary Trend in Buckinghamshire

Service Desk Analyst
Salary Histogram in Buckinghamshire

This chart provides a salary histogram for IT jobs citing Service Desk Analyst across the Buckinghamshire region over the 3 months to 9 December 2016.

Service Desk Analyst Salary Histogram in Buckinghamshire

Service Desk Analyst
Job Locations in Buckinghamshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Analyst within the Buckinghamshire region over the 3 months to 9 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Milton Keynes +18 17 £23,500 +9.30%
High Wycombe +14 5 £25,500 +21.42%
Aylesbury - 5 £21,500 -
Service Desk Analyst
South East

Service Desk Analyst Skill Set
Top 30 Related IT Skills in Buckinghamshire

For the 6 months to 9 December 2016, Service Desk Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Buckinghamshire region featuring Service Desk Analyst in the job title.

1 50 (72.46%) Windows
2 29 (42.03%) Active Directory
3 28 (40.58%) MS Office
4 27 (39.13%) SLA
5 22 (31.88%) ITIL
6 19 (27.54%) Microsoft
7 17 (24.64%) Windows Server
8 15 (21.74%) Cisco
9 13 (18.84%) Windows 8
10 11 (15.94%) Analytical Skills
10 11 (15.94%) VoIP
10 11 (15.94%) MS Excel
11 10 (14.49%) Windows XP
11 10 (14.49%) Degree
11 10 (14.49%) Windows 7
11 10 (14.49%) Computer Science
12 9 (13.04%) ServiceNow
12 9 (13.04%) MS Exchange
12 9 (13.04%) HND
12 9 (13.04%) Remedy
13 8 (11.59%) Incident Management
14 7 (10.14%) ATM
15 6 (8.70%) Data Centre
16 5 (7.25%) Exchange Server 2010
16 5 (7.25%) ITIL V3
16 5 (7.25%) SQL
16 5 (7.25%) SharePoint
16 5 (7.25%) Citrix
16 5 (7.25%) Service Delivery
17 4 (5.80%) Finance

Service Desk Analyst Skill Set
Top Related IT Skills in Buckinghamshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (13.04%) MS Exchange
2 5 (7.25%) Exchange Server 2010
2 5 (7.25%) SharePoint
3 4 (5.80%) Exchange Server 2007
4 1 (1.45%) Blackberry Enterprise Server
4 1 (1.45%) CMS
4 1 (1.45%) Exchange Server 2003
Applications
1 28 (40.58%) MS Office
2 11 (15.94%) MS Excel
Cloud Services
1 4 (5.80%) Office 365
Communications & Networking
1 11 (15.94%) VoIP
2 7 (10.14%) ATM
3 4 (5.80%) Cisco IPT
3 4 (5.80%) IP Telephony
3 4 (5.80%) SAN
4 3 (4.35%) TCP/IP
5 2 (2.90%) DNS
5 2 (2.90%) Firewall
6 1 (1.45%) Broadband
6 1 (1.45%) Wi-Fi
Development Applications
1 2 (2.90%) JIRA
General
1 4 (5.80%) Finance
2 2 (2.90%) Marketing
3 1 (1.45%) Retail
Miscellaneous
1 11 (15.94%) Analytical Skills
2 10 (14.49%) Computer Science
3 6 (8.70%) Data Centre
4 2 (2.90%) Driving Licence
5 1 (1.45%) Blackberry
5 1 (1.45%) Management Information System
Operating Systems
1 50 (72.46%) Windows
2 17 (24.64%) Windows Server
3 13 (18.84%) Windows 8
4 10 (14.49%) Windows 7
4 10 (14.49%) Windows XP
5 4 (5.80%) Windows 10
5 4 (5.80%) Windows Server 2008
6 3 (4.35%) Windows Server 2003
6 3 (4.35%) Windows Vista
7 2 (2.90%) Windows Server 2012
Processes & Methodologies
1 22 (31.88%) ITIL
2 8 (11.59%) Incident Management
3 5 (7.25%) ITIL V3
3 5 (7.25%) Service Delivery
4 4 (5.80%) Knowledge Management
4 4 (5.80%) Server Building
5 3 (4.35%) ITSM
5 3 (4.35%) Mentoring
5 3 (4.35%) Service Management
6 2 (2.90%) CRM
6 2 (2.90%) Document Management
6 2 (2.90%) Network Monitoring
6 2 (2.90%) OpenUP
6 2 (2.90%) Problem Management
6 2 (2.90%) Ticket Management
7 1 (1.45%) Analytics
7 1 (1.45%) Data Analytics
7 1 (1.45%) Escalation Management
7 1 (1.45%) Process Improvement
7 1 (1.45%) Virtual Environments
Programming Languages
1 5 (7.25%) SQL
2 4 (5.80%) PowerShell
Qualifications
1 10 (14.49%) Degree
2 9 (13.04%) HND
3 4 (5.80%) ITIL Certification
3 4 (5.80%) Security Cleared
4 2 (2.90%) CCNA
4 2 (2.90%) Cisco Certification
4 2 (2.90%) MCSA
4 2 (2.90%) Microsoft Certification
4 2 (2.90%) SC Cleared
5 1 (1.45%) DV Cleared
5 1 (1.45%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 27 (39.13%) SLA
System Software
1 29 (42.03%) Active Directory
2 4 (5.80%) XenApp
3 3 (4.35%) VMware Infrastructure
4 2 (2.90%) Hyper-V
5 1 (1.45%) Citrix Presentation Server
5 1 (1.45%) Terminal Services
5 1 (1.45%) VMware ESXi
5 1 (1.45%) vSphere
Systems Management
1 1 (1.45%) OVSD
Vendors
1 19 (27.54%) Microsoft
2 15 (21.74%) Cisco
3 9 (13.04%) Remedy
3 9 (13.04%) ServiceNow
4 5 (7.25%) Citrix
5 3 (4.35%) VMware
6 1 (1.45%) Altiris
6 1 (1.45%) Avaya
6 1 (1.45%) Google
6 1 (1.45%) HP
6 1 (1.45%) Mitel