The table below looks at the statistics for the Service Desk Analyst role in IT jobs advertised for the Buckinghamshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Analyst in their job title over the 3 months to 22 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Aug 2014
Same period 2013 Same period 2012
Service Desk Analyst
Rank 121 118 110
Rank change year-on-year
-3 -8
Permanent jobs requiring a Service Desk Analyst 9 10 18
As % of all permanent IT jobs located in Buckinghamshire 0.43% 0.54% 0.98%
As % of the Job Titles category 0.46% 0.56% 1.02%
Number of salaries quoted 5 6 13
Average salary £23,000 £19,250 £22,500
Average salary % change year-on-year
+19.48% -14.44%
90% offered a salary of more than £22,500 £17,750 £19,000
10% offered a salary of more than £28,000 £23,500 £23,800
UK excluding London average salary £21,925 £20,500 £21,500
% change year-on-year
+6.95% -4.65%
Service Desk Analyst
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Buckinghamshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Buckinghamshire
Permanent IT job ads with a match in the
Job Titles category
1970 1793 1772
As % of all permanent IT jobs located in Buckinghamshire 94.62% 95.99% 96.46%
Number of salaries quoted 1484 1486 1494
Average salary £40,000 £40,000 £37,500
Average salary % change year-on-year
- +6.66%
90% offered a salary of more than £25,000 £25,000 £24,000
10% offered a salary of more than £57,500 £52,500 £60,000
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

Service Desk Analyst
Jobs Demand Trend in Buckinghamshire

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Analyst in the job title across the Buckinghamshire region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in Buckinghamshire

Service Desk Analyst
Salary Trend in Buckinghamshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Buckinghamshire region.

Service Desk Analyst Salary Trend in Buckinghamshire

Service Desk Analyst
Job Locations in Buckinghamshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Analyst within the Buckinghamshire region over the 3 months to 22 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Milton Keynes -12 8 £22,750 +16.66% 2
Iver - 1 £26,500 - 1
Service Desk Analyst
South East

Service Desk Analyst
Top 30 Related IT Skills in Buckinghamshire

For the 6 months to 22 August 2014, IT jobs across the Buckinghamshire region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title.

1 17 (80.95%) MS Office
2 14 (66.67%) ITIL
2 14 (66.67%) Windows
3 12 (57.14%) Active Directory
4 11 (52.38%) Citrix
4 11 (52.38%) Microsoft
4 11 (52.38%) Windows 7
5 9 (42.86%) XenApp
5 9 (42.86%) vSphere
5 9 (42.86%) VMware ESXi
5 9 (42.86%) Exchange Server 2010
5 9 (42.86%) Exchange Server 2007
5 9 (42.86%) VMware Infrastructure
5 9 (42.86%) PowerShell
5 9 (42.86%) Windows Server 2008
5 9 (42.86%) SQL
5 9 (42.86%) Cisco
5 9 (42.86%) VMware
5 9 (42.86%) IP Telephony
5 9 (42.86%) Cisco IPT
5 9 (42.86%) SAN
5 9 (42.86%) NetIQ
5 9 (42.86%) MS Excel
5 9 (42.86%) SharePoint
5 9 (42.86%) MS Exchange
6 4 (19.05%) ITIL V3
7 2 (9.52%) Incident Management
7 2 (9.52%) IBM Notes
7 2 (9.52%) Lotus
8 1 (4.76%) Mac OS X

Service Desk Analyst
Top Related IT Skills in Buckinghamshire by Category

For the 6 months to 22 August 2014, IT jobs across the Buckinghamshire region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 9 (42.86%) Exchange Server 2010
1 9 (42.86%) Exchange Server 2007
1 9 (42.86%) SharePoint
1 9 (42.86%) MS Exchange
2 2 (9.52%) IBM Notes
Applications
1 17 (80.95%) MS Office
2 9 (42.86%) MS Excel
Communications & Networking
1 9 (42.86%) IP Telephony
1 9 (42.86%) Cisco IPT
1 9 (42.86%) SAN
Miscellaneous
1 1 (4.76%) Computer Science
1 1 (4.76%) iSeries
Operating Systems
1 14 (66.67%) Windows
2 11 (52.38%) Windows 7
3 9 (42.86%) Windows Server 2008
4 1 (4.76%) Mac OS X
4 1 (4.76%) Windows XP
Processes & Methodologies
1 14 (66.67%) ITIL
2 4 (19.05%) ITIL V3
3 2 (9.52%) Incident Management
4 1 (4.76%) Service Delivery
4 1 (4.76%) Time Management
Programming Languages
1 9 (42.86%) PowerShell
1 9 (42.86%) SQL
Qualifications
1 1 (4.76%) Degree
Quality Assurance & Compliance
1 1 (4.76%) SLA
System Software
1 12 (57.14%) Active Directory
2 9 (42.86%) XenApp
2 9 (42.86%) vSphere
2 9 (42.86%) VMware ESXi
2 9 (42.86%) VMware Infrastructure
Systems Management
1 1 (4.76%) Norton AntiVirus
1 1 (4.76%) SCCM
1 1 (4.76%) SCOM
Vendors
1 11 (52.38%) Citrix
1 11 (52.38%) Microsoft
2 9 (42.86%) Cisco
2 9 (42.86%) VMware
2 9 (42.86%) NetIQ
3 2 (9.52%) Lotus
4 1 (4.76%) CheckPoint
4 1 (4.76%) Symantec
4 1 (4.76%) McAfee
High Wycombe
Hays IT - Uk Posting account
Salary: £18000.00 - £23000.00 per annum + Benefits
Posted: 2 days ago
Iver
Hays IT - Uk Posting account
Salary: £25000.00 - £28000.00 per annum
Posted: 5 days ago