The statistics below represent IT jobs advertised across the Buckinghamshire region that had Service Desk Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 29 September 2016 with a comparison to same period over 2 years.

3 months to
29 Sep 2016
Same period 2015 Same period 2014
Service Desk Analyst
Rank 83 114 105
Rank change year-on-year
+31 -9
Permanent jobs requiring a Service Desk Analyst 45 33 26
As % of all permanent IT jobs located in Buckinghamshire 2.84% 1.50% 1.32%
As % of the Job Titles category 2.90% 1.56% 1.36%
Number of salaries quoted 31 28 19
Median salary £21,500 £25,000 £23,000
Median salary % change year-on-year
-14.00% +8.69%
90% offered a salary of more than £19,000 £22,500 £18,000
10% offered a salary of more than £25,500 £28,000 £26,500
UK excluding London median salary £22,500 £21,500 £21,500
% change year-on-year
+4.65% -
Service Desk Analyst
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Buckinghamshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Buckinghamshire
Permanent IT job ads with a match in the
Job Titles category
1551 2110 1911
As % of all permanent IT jobs located in Buckinghamshire 97.73% 95.78% 96.86%
Number of salaries quoted 1279 1721 1450
Median salary £42,500 £40,500 £38,500
Median salary % change year-on-year
+4.93% +5.19%
90% offered a salary of more than £24,000 £27,500 £24,000
10% offered a salary of more than £57,500 £55,000 £60,000
UK excluding London median salary £42,091 £40,000 £40,000
% change year-on-year
+5.22% -

Service Desk Analyst
Jobs Demand Trend in Buckinghamshire

The demand trend of job ads across the Buckinghamshire region that featured Service Desk Analyst in the job title.

Service Desk Analyst Jobs Demand Trend in Buckinghamshire

Service Desk Analyst
Salary Trend in Buckinghamshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Buckinghamshire region.

Service Desk Analyst Salary Trend in Buckinghamshire

Service Desk Analyst
Job Locations in Buckinghamshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Analyst within the Buckinghamshire region over the 3 months to 29 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Milton Keynes +23 21 £20,000 -16.66% 2
High Wycombe +3 10 £24,000 -9.43%
Aylesbury - 7 £21,500 -
Service Desk Analyst
South East

Service Desk Analyst Skill Set
Top 30 Related IT Skills in Buckinghamshire

For the 6 months to 29 September 2016, Service Desk Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Buckinghamshire region featuring Service Desk Analyst in the job title.

1 54 (72.97%) Windows
2 34 (45.95%) Active Directory
3 33 (44.59%) MS Office
4 30 (40.54%) SLA
5 21 (28.38%) ITIL
6 20 (27.03%) Microsoft
7 16 (21.62%) Windows Server
8 15 (20.27%) Windows 8
8 15 (20.27%) Cisco
9 13 (17.57%) Windows XP
9 13 (17.57%) Windows 7
9 13 (17.57%) Degree
9 13 (17.57%) Computer Science
9 13 (17.57%) Analytical Skills
10 12 (16.22%) MS Excel
11 10 (13.51%) HND
11 10 (13.51%) VoIP
12 9 (12.16%) Security Cleared
12 9 (12.16%) ServiceNow
12 9 (12.16%) Remedy
13 8 (10.81%) Incident Management
14 7 (9.46%) Citrix
14 7 (9.46%) SC Cleared
14 7 (9.46%) Windows Vista
15 6 (8.11%) Problem Management
16 5 (6.76%) Data Centre
16 5 (6.76%) ATM
17 4 (5.41%) Service Delivery
17 4 (5.41%) Knowledge Management
17 4 (5.41%) IP Telephony

Service Desk Analyst Skill Set
Top Related IT Skills in Buckinghamshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (4.05%) MS Exchange
2 2 (2.70%) Exchange Server 2010
3 1 (1.35%) Blackberry Enterprise Server
3 1 (1.35%) CMS
3 1 (1.35%) Exchange Server 2003
3 1 (1.35%) Exchange Server 2007
3 1 (1.35%) SharePoint
Applications
1 33 (44.59%) MS Office
2 12 (16.22%) MS Excel
Business Applications
1 1 (1.35%) SAP Oil and Gas
Cloud Services
1 3 (4.05%) Office 365
Communications & Networking
1 10 (13.51%) VoIP
2 5 (6.76%) ATM
3 4 (5.41%) Cisco IPT
3 4 (5.41%) IP Telephony
3 4 (5.41%) SAN
3 4 (5.41%) TCP/IP
4 1 (1.35%) Wi-Fi
Development Applications
1 2 (2.70%) JIRA
General
1 3 (4.05%) Finance
1 3 (4.05%) Marketing
2 2 (2.70%) Manufacturing
3 1 (1.35%) Electronics
3 1 (1.35%) Retail
3 1 (1.35%) Telecoms
Miscellaneous
1 13 (17.57%) Analytical Skills
1 13 (17.57%) Computer Science
2 5 (6.76%) Data Centre
3 2 (2.70%) Driving Licence
3 2 (2.70%) Smartphone
4 1 (1.35%) Blackberry
4 1 (1.35%) Management Information System
Operating Systems
1 54 (72.97%) Windows
2 16 (21.62%) Windows Server
3 15 (20.27%) Windows 8
4 13 (17.57%) Windows 7
4 13 (17.57%) Windows XP
5 7 (9.46%) Windows Vista
6 2 (2.70%) Windows Server 2008
7 1 (1.35%) Windows 10
7 1 (1.35%) Windows Server 2003
Processes & Methodologies
1 21 (28.38%) ITIL
2 8 (10.81%) Incident Management
3 6 (8.11%) Problem Management
4 4 (5.41%) ITIL V3
4 4 (5.41%) Knowledge Management
4 4 (5.41%) Service Delivery
5 3 (4.05%) Mentoring
5 3 (4.05%) Server Building
6 2 (2.70%) Coaching
6 2 (2.70%) Data Entry
6 2 (2.70%) ITSM
6 2 (2.70%) Network Monitoring
6 2 (2.70%) OpenUP
6 2 (2.70%) Performance Monitoring
6 2 (2.70%) Service Management
6 2 (2.70%) Ticket Management
6 2 (2.70%) Trend Analysis
6 2 (2.70%) Wealth Management
7 1 (1.35%) Content Management
7 1 (1.35%) Programme Management
Programming Languages
1 4 (5.41%) PowerShell
1 4 (5.41%) SQL
Qualifications
1 13 (17.57%) Degree
2 10 (13.51%) HND
3 9 (12.16%) Security Cleared
4 7 (9.46%) SC Cleared
5 4 (5.41%) ITIL Certification
6 3 (4.05%) CCNA
6 3 (4.05%) Cisco Certification
6 3 (4.05%) MCSA
6 3 (4.05%) Microsoft Certification
Quality Assurance & Compliance
1 30 (40.54%) SLA
System Software
1 34 (45.95%) Active Directory
2 4 (5.41%) XenApp
3 1 (1.35%) Citrix Presentation Server
3 1 (1.35%) Terminal Services
3 1 (1.35%) VMware ESXi
3 1 (1.35%) VMware Infrastructure
3 1 (1.35%) vSphere
Vendors
1 20 (27.03%) Microsoft
2 15 (20.27%) Cisco
3 9 (12.16%) Remedy
3 9 (12.16%) ServiceNow
4 7 (9.46%) Citrix
5 1 (1.35%) Altiris
5 1 (1.35%) Avaya
5 1 (1.35%) Google
5 1 (1.35%) SAP
5 1 (1.35%) VMware
Milton Keynes, Buckinghamshire
Go IT Recruitment Ltd
Salary: From £16,000 to £20,000 per annum + bonuses + benefits
Posted: 15 hours ago
Milton Keynes, Buckinghamshire
Bluetownonline
Salary: £17000 - £24500 per annum
Posted: 3 days ago