The table below looks at the statistics for the Service Desk Analyst role in IT jobs advertised for the Buckinghamshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Analyst in their job title over the 3 months to 27 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Mar 2015
Same period 2014 Same period 2013
Service Desk Analyst
Rank 92 117 119
Rank change year-on-year
+25 +2
Permanent jobs requiring a Service Desk Analyst 35 15 6
As % of all permanent IT jobs located in Buckinghamshire 1.73% 0.70% 0.32%
As % of the Job Titles category 1.83% 0.76% 0.33%
Number of salaries quoted 27 15 6
Average salary £23,000 £22,000 £21,500
Average salary % change year-on-year
+4.54% +2.32%
90% offered a salary of more than £18,550 £21,200 £20,500
10% offered a salary of more than £25,800 £23,800 £25,000
UK excluding London average salary £21,750 £21,000 £21,500
% change year-on-year
+3.57% -2.32%
Service Desk Analyst
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Buckinghamshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Buckinghamshire
Permanent IT job ads with a match in the
Job Titles category
1913 1983 1828
As % of all permanent IT jobs located in Buckinghamshire 94.47% 92.75% 96.92%
Number of salaries quoted 1468 1529 1647
Average salary £41,500 £40,000 £40,000
Average salary % change year-on-year
+3.75% -
90% offered a salary of more than £27,500 £27,500 £25,500
10% offered a salary of more than £62,500 £55,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Desk Analyst
Jobs Demand Trend in Buckinghamshire

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Analyst in the job title across the Buckinghamshire region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in Buckinghamshire

Service Desk Analyst
Salary Trend in Buckinghamshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Buckinghamshire region.

Service Desk Analyst Salary Trend in Buckinghamshire

Service Desk Analyst
Salary Histogram in Buckinghamshire

This chart provides a salary histogram for IT jobs citing Service Desk Analyst across the Buckinghamshire region over the 3 months to 27 March 2015.

Service Desk Analyst Salary Histogram in Buckinghamshire

Service Desk Analyst
Job Locations in Buckinghamshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Analyst within the Buckinghamshire region over the 3 months to 27 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Milton Keynes +27 29 £23,000 +9.52% 2
High Wycombe - 6 £20,000 -
Service Desk Analyst
South East

Service Desk Analyst
Top 30 Related IT Skills in Buckinghamshire

For the 6 months to 27 March 2015, IT jobs across the Buckinghamshire region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title.

1 46 (56.10%) Windows
2 40 (48.78%) ITIL
3 34 (41.46%) Microsoft
4 30 (36.59%) Active Directory
5 25 (30.49%) SLA
6 22 (26.83%) Windows 7
7 21 (25.61%) MS Office
8 18 (21.95%) Change Management
9 16 (19.51%) Incident Management
9 16 (19.51%) ITIL Certification
10 14 (17.07%) Citrix
10 14 (17.07%) MS Excel
11 12 (14.63%) HP
12 10 (12.20%) Service Management
13 9 (10.98%) Lotus
13 9 (10.98%) Windows XP
13 9 (10.98%) IBM Notes
13 9 (10.98%) Root Cause Analysis
14 8 (9.76%) Windows Server 2008
14 8 (9.76%) Cisco
14 8 (9.76%) Windows Server 2003
15 7 (8.54%) MS Exchange
15 7 (8.54%) Cisco IPT
15 7 (8.54%) Exchange Server 2010
16 6 (7.32%) Degree
16 6 (7.32%) Computer Science
16 6 (7.32%) TCP/IP
17 5 (6.10%) HND
17 5 (6.10%) Service Delivery
17 5 (6.10%) ITSM

Service Desk Analyst
Top Related IT Skills in Buckinghamshire by Category

For the 6 months to 27 March 2015, IT jobs across the Buckinghamshire region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 9 (10.98%) IBM Notes
2 7 (8.54%) MS Exchange
2 7 (8.54%) Exchange Server 2010
3 3 (3.66%) Exchange Server 2003
4 1 (1.22%) SharePoint
Applications
1 21 (25.61%) MS Office
2 14 (17.07%) MS Excel
Business Applications
1 3 (3.66%) Agresso
Cloud Services
1 1 (1.22%) SaaS
Communications & Networking
1 7 (8.54%) Cisco IPT
2 6 (7.32%) TCP/IP
3 2 (2.44%) VoIP
4 1 (1.22%) WAN
4 1 (1.22%) LAN
4 1 (1.22%) VPN
4 1 (1.22%) Extranet
4 1 (1.22%) Wireless
Development Applications
1 1 (1.22%) JIRA
General
1 4 (4.88%) Retail
2 1 (1.22%) French Language
2 1 (1.22%) German Language
2 1 (1.22%) Spanish Language
2 1 (1.22%) Telecoms
2 1 (1.22%) Manufacturing
Libraries, Frameworks & Software Standards
1 1 (1.22%) HTML
1 1 (1.22%) CSS
Miscellaneous
1 6 (7.32%) Computer Science
2 5 (6.10%) Analytical Skills
3 4 (4.88%) Blackberry
4 1 (1.22%) PDA
Operating Systems
1 46 (56.10%) Windows
2 22 (26.83%) Windows 7
3 9 (10.98%) Windows XP
4 8 (9.76%) Windows Server 2003
4 8 (9.76%) Windows Server 2008
5 1 (1.22%) Windows Vista
5 1 (1.22%) Android
Processes & Methodologies
1 40 (48.78%) ITIL
2 18 (21.95%) Change Management
3 16 (19.51%) Incident Management
4 10 (12.20%) Service Management
5 9 (10.98%) Root Cause Analysis
6 5 (6.10%) Service Delivery
6 5 (6.10%) ITSM
7 4 (4.88%) Business Continuity
7 4 (4.88%) Knowledge Management
7 4 (4.88%) Capacity Management
7 4 (4.88%) Cyber Security
7 4 (4.88%) Business Continuity Planning
8 3 (3.66%) Time Management
9 2 (2.44%) Network Monitoring
10 1 (1.22%) Data Protection
10 1 (1.22%) ITIL V3
10 1 (1.22%) SEO
10 1 (1.22%) E-Commerce
Programming Languages
1 2 (2.44%) SQL
2 1 (1.22%) JavaScript
2 1 (1.22%) PHP
Qualifications
1 16 (19.51%) ITIL Certification
2 6 (7.32%) Degree
3 5 (6.10%) HND
4 4 (4.88%) SC Cleared
4 4 (4.88%) Security Cleared
5 2 (2.44%) Microsoft Certification
6 1 (1.22%) MCSA
6 1 (1.22%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 25 (30.49%) SLA
System Software
1 30 (36.59%) Active Directory
2 2 (2.44%) Terminal Services
2 2 (2.44%) XenApp
3 1 (1.22%) Hyper-V
Vendors
1 34 (41.46%) Microsoft
2 14 (17.07%) Citrix
3 12 (14.63%) HP
4 9 (10.98%) Lotus
5 8 (9.76%) Cisco
6 2 (2.44%) Mitel
6 2 (2.44%) Apple
7 1 (1.22%) Salesforce.com
7 1 (1.22%) Remedy
7 1 (1.22%) VMware