The statistics below represent IT jobs advertised across the Buckinghamshire region that had Service Desk Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 23 January 2017 with a comparison to same period over 2 years.

3 months to
23 Jan 2017
Same period 2016 Same period 2015
Service Desk Analyst
South East / Buckinghamshire
Rank 97 91 75
Rank change year-on-year
-6 -16
Permanent jobs requiring a Service Desk Analyst 11 32 47
As % of all permanent IT jobs located in Buckinghamshire 0.83% 1.80% 2.60%
As % of the Job Titles category 0.85% 1.86% 2.70%
Number of salaries quoted 8 28 34
Median salary £23,750 £22,500 £22,500
Median salary % change year-on-year
+5.55% -
90% offered a salary of more than £22,050 £19,000 £18,515
10% offered a salary of more than £26,500 £32,500 £24,700
UK excluding London median salary £22,000 £21,500 £22,000
% change year-on-year
+2.32% -2.27%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Buckinghamshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Buckinghamshire
Permanent IT job ads with a match in the
Job Titles category
1289 1723 1738
As % of all permanent IT jobs located in Buckinghamshire 97.65% 96.74% 96.29%
Number of salaries quoted 1105 1418 1368
Median salary £42,500 £41,000 £40,000
Median salary % change year-on-year
+3.65% +2.50%
90% offered a salary of more than £25,000 £25,000 £24,000
10% offered a salary of more than £60,000 £60,000 £60,000
UK excluding London median salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

Service Desk Analyst
Jobs Demand Trend in Buckinghamshire

The demand trend of job ads across the Buckinghamshire region that featured Service Desk Analyst in the job title.

Service Desk Analyst Jobs Demand Trend in Buckinghamshire

Service Desk Analyst
Salary Trend in Buckinghamshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Buckinghamshire region.

Service Desk Analyst Salary Trend in Buckinghamshire

Service Desk Analyst
Job Locations in Buckinghamshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Analyst within the Buckinghamshire region over the 3 months to 23 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Milton Keynes +8 9 £23,750 +10.46% 3
High Wycombe +8 2 £30,000 +42.85% 2
Service Desk Analyst
South East

Service Desk Analyst Skill Set
Top 30 Related IT Skills in Buckinghamshire

For the 6 months to 23 January 2017, Service Desk Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Buckinghamshire region featuring Service Desk Analyst in the job title.

1 37 (67.27%) Windows
2 23 (41.82%) SLA
3 21 (38.18%) MS Office
4 19 (34.55%) Active Directory
5 16 (29.09%) ITIL
6 15 (27.27%) Microsoft
7 14 (25.45%) Windows Server
8 11 (20.00%) Cisco
8 11 (20.00%) Windows 8
9 10 (18.18%) Analytical Skills
9 10 (18.18%) VoIP
10 9 (16.36%) MS Excel
10 9 (16.36%) Windows XP
10 9 (16.36%) Degree
10 9 (16.36%) Computer Science
11 8 (14.55%) Incident Management
11 8 (14.55%) Remedy
11 8 (14.55%) MS Exchange
11 8 (14.55%) HND
11 8 (14.55%) ServiceNow
12 7 (12.73%) ATM
13 6 (10.91%) Windows 7
14 5 (9.09%) SharePoint
15 4 (7.27%) Service Delivery
15 4 (7.27%) Finance
15 4 (7.27%) Knowledge Management
15 4 (7.27%) Exchange Server 2010
16 3 (5.45%) Windows Server 2008
16 3 (5.45%) Data Centre
16 3 (5.45%) Windows 10

Service Desk Analyst Skill Set
Top Related IT Skills in Buckinghamshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (14.55%) MS Exchange
2 5 (9.09%) SharePoint
3 4 (7.27%) Exchange Server 2010
4 3 (5.45%) Exchange Server 2007
5 1 (1.82%) Blackberry Enterprise Server
5 1 (1.82%) CMS
5 1 (1.82%) Exchange Server 2003
Applications
1 21 (38.18%) MS Office
2 9 (16.36%) MS Excel
Cloud Services
1 2 (3.64%) Office 365
Communications & Networking
1 10 (18.18%) VoIP
2 7 (12.73%) ATM
3 2 (3.64%) DNS
3 2 (3.64%) Firewall
4 1 (1.82%) Broadband
4 1 (1.82%) Cisco IPT
4 1 (1.82%) IP Telephony
4 1 (1.82%) SAN
4 1 (1.82%) TCP/IP
Development Applications
1 1 (1.82%) JIRA
General
1 4 (7.27%) Finance
2 1 (1.82%) Marketing
2 1 (1.82%) Retail
Miscellaneous
1 10 (18.18%) Analytical Skills
2 9 (16.36%) Computer Science
3 3 (5.45%) Data Centre
4 1 (1.82%) Blackberry
4 1 (1.82%) Driving Licence
4 1 (1.82%) Management Information System
Operating Systems
1 37 (67.27%) Windows
2 14 (25.45%) Windows Server
3 11 (20.00%) Windows 8
4 9 (16.36%) Windows XP
5 6 (10.91%) Windows 7
6 3 (5.45%) Windows 10
6 3 (5.45%) Windows Server 2003
6 3 (5.45%) Windows Server 2008
7 2 (3.64%) Windows Server 2012
Processes & Methodologies
1 16 (29.09%) ITIL
2 8 (14.55%) Incident Management
3 4 (7.27%) Knowledge Management
3 4 (7.27%) Service Delivery
4 3 (5.45%) ITSM
4 3 (5.45%) Service Management
5 2 (3.64%) CRM
5 2 (3.64%) Document Management
5 2 (3.64%) ITIL V3
5 2 (3.64%) Mentoring
5 2 (3.64%) Network Monitoring
5 2 (3.64%) Problem Management
5 2 (3.64%) Server Building
5 2 (3.64%) Ticket Management
6 1 (1.82%) Analytics
6 1 (1.82%) Data Analytics
6 1 (1.82%) Escalation Management
6 1 (1.82%) OpenUP
6 1 (1.82%) Process Improvement
6 1 (1.82%) Virtual Environments
Programming Languages
1 2 (3.64%) SQL
2 1 (1.82%) PowerShell
Qualifications
1 9 (16.36%) Degree
2 8 (14.55%) HND
3 2 (3.64%) ITIL Certification
4 1 (1.82%) DV Cleared
4 1 (1.82%) ITIL Foundation Certificate
4 1 (1.82%) SC Cleared
4 1 (1.82%) Security Cleared
Quality Assurance & Compliance
1 23 (41.82%) SLA
System Software
1 19 (34.55%) Active Directory
2 2 (3.64%) Hyper-V
2 2 (3.64%) VMware Infrastructure
3 1 (1.82%) Citrix Presentation Server
3 1 (1.82%) Terminal Services
3 1 (1.82%) XenApp
Systems Management
1 1 (1.82%) OVSD
Vendors
1 15 (27.27%) Microsoft
2 11 (20.00%) Cisco
3 8 (14.55%) Remedy
3 8 (14.55%) ServiceNow
4 2 (3.64%) Citrix
4 2 (3.64%) VMware
5 1 (1.82%) Altiris
5 1 (1.82%) Avaya
5 1 (1.82%) Google
5 1 (1.82%) HP
5 1 (1.82%) Mitel
Milton Keynes, Buckinghamshire
Boeing
Salary: Competitive Salary
Posted: 4 days ago
High Wycombe, Buckinghamshire
Bluetownonline
Posted: 3 days ago
Milton Keynes, Buckinghamshire
FCO Services
Salary: £22,500 - £29,795 plus £1,000 location allowance plus benefits
Posted: 14 days ago