The table below looks at the statistics for the 3rd Line Support role in IT jobs advertised for the Caerphilly region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support in their job title over the 3 months to 19 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Sep 2014
Same period 2013 Same period 2012
Third Line Support
Rank 13 25 19
Rank change year-on-year
+12 -6
Permanent jobs requiring a 3rd Line Support 2 1 20
As % of all permanent IT jobs located in Caerphilly 5.88% 1.47% 25.32%
As % of the Job Titles category 6.25% 1.47% 26.32%
Number of salaries quoted 2 1 20
Average salary £35,000 £28,500 £37,500
Average salary % change year-on-year
+22.80% -24.00%
UK excluding London average salary £33,750 £32,500 £34,500
% change year-on-year
+3.84% -5.79%
3rd Line Support
South Wales

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Caerphilly region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Caerphilly
Permanent IT job ads with a match in the
Job Titles category
32 68 76
As % of all permanent IT jobs located in Caerphilly 94.12% 100.00% 96.20%
Number of salaries quoted 29 64 59
Average salary £21,250 £53,500 £37,500
Average salary % change year-on-year
-60.28% +42.66%
90% offered a salary of more than £18,750 £35,000 £27,500
10% offered a salary of more than £37,750 £40,000 £63,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

3rd Line Support
Jobs Demand Trend in Caerphilly

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support in the job title across the Caerphilly region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in Caerphilly

3rd Line Support
Salary Trend in Caerphilly

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the Caerphilly region.

3rd Line Support Salary Trend in Caerphilly

3rd Line Support
Top 30 Related IT Skills in Caerphilly

For the 6 months to 19 September 2014, IT jobs across the Caerphilly region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title.

1 2 (100.00%) SQL
1 2 (100.00%) IIS
1 2 (100.00%) SAP
1 2 (100.00%) CSS
1 2 (100.00%) ITIL
1 2 (100.00%) MCP
1 2 (100.00%) Windows
1 2 (100.00%) MCSE
1 2 (100.00%) MS Excel
1 2 (100.00%) MS Exchange
1 2 (100.00%) ISO 9001
1 2 (100.00%) TCP/IP
1 2 (100.00%) Cisco
1 2 (100.00%) Microsoft
1 2 (100.00%) Active Directory
1 2 (100.00%) HP
1 2 (100.00%) Microsoft Certification
1 2 (100.00%) SAP Certification
1 2 (100.00%) SAN
1 2 (100.00%) Change Management
1 2 (100.00%) VMware
1 2 (100.00%) VMware ESX
1 2 (100.00%) Clustering
1 2 (100.00%) Agile Software Development
1 2 (100.00%) ISO/IEC 27001
1 2 (100.00%) Problem Management
1 2 (100.00%) Exchange Server 2007
1 2 (100.00%) Cisco IOS
1 2 (100.00%) Cisco PIX
1 2 (100.00%) NAS

3rd Line Support
Top Related IT Skills in Caerphilly by Category

For the 6 months to 19 September 2014, IT jobs across the Caerphilly region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (100.00%) IIS
1 2 (100.00%) MS Exchange
1 2 (100.00%) Exchange Server 2007
Applications
1 2 (100.00%) MS Excel
Communications & Networking
1 2 (100.00%) TCP/IP
1 2 (100.00%) SAN
1 2 (100.00%) Cisco IOS
1 2 (100.00%) Cisco PIX
1 2 (100.00%) NAS
Libraries, Frameworks & Software Standards
1 2 (100.00%) CSS
Miscellaneous
1 2 (100.00%) Clustering
Operating Systems
1 2 (100.00%) Windows
Processes & Methodologies
1 2 (100.00%) ITIL
1 2 (100.00%) Change Management
1 2 (100.00%) Agile Software Development
1 2 (100.00%) Problem Management
Programming Languages
1 2 (100.00%) SQL
Qualifications
1 2 (100.00%) MCP
1 2 (100.00%) MCSE
1 2 (100.00%) Microsoft Certification
1 2 (100.00%) SAP Certification
Quality Assurance & Compliance
1 2 (100.00%) ISO 9001
1 2 (100.00%) ISO/IEC 27001
System Software
1 2 (100.00%) Active Directory
1 2 (100.00%) VMware ESX
Vendors
1 2 (100.00%) SAP
1 2 (100.00%) Cisco
1 2 (100.00%) Microsoft
1 2 (100.00%) HP
1 2 (100.00%) VMware