The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Caerphilly region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 30 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Sep 2014
Same period 2013 Same period 2012
Support Analyst
Rank 15 - 14
Rank change year-on-year
- 0
Permanent jobs requiring a Support Analyst 1 0 30
As % of all permanent IT jobs located in Caerphilly 2.70% - 35.71%
As % of the Job Titles category 3.03% - 37.04%
Number of salaries quoted 1 0 24
Average salary £32,500 - £37,500
UK excluding London average salary £27,500 £28,000 £28,000
% change year-on-year
-1.78% -
Support Analyst
South Wales

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Caerphilly region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Caerphilly
Permanent IT job ads with a match in the
Job Titles category
33 58 81
As % of all permanent IT jobs located in Caerphilly 89.19% 100.00% 96.43%
Number of salaries quoted 31 54 63
Average salary £21,250 £53,250 £37,500
Average salary % change year-on-year
-60.09% +42.00%
90% offered a salary of more than £18,750 £35,000 £27,500
10% offered a salary of more than £40,000 £40,000 £63,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Support Analyst
Jobs Demand Trend in Caerphilly

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Caerphilly region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Caerphilly

Support Analyst
Salary Trend in Caerphilly

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Caerphilly region.

Support Analyst Salary Trend in Caerphilly

Support Analyst
Top 30 Related IT Skills in Caerphilly

For the 6 months to 30 September 2014, IT jobs across the Caerphilly region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 4 (80.00%) Hyper-V
1 4 (80.00%) SAP
1 4 (80.00%) ITIL
1 4 (80.00%) SAN
2 3 (60.00%) Veritas
2 3 (60.00%) Commerce Server
2 3 (60.00%) Internet
2 3 (60.00%) Symantec
2 3 (60.00%) .NET
2 3 (60.00%) SQL Server
2 3 (60.00%) IIS
2 3 (60.00%) MCP
2 3 (60.00%) Windows
2 3 (60.00%) MCSE
2 3 (60.00%) MS Excel
2 3 (60.00%) ISO 9001
2 3 (60.00%) DNS
2 3 (60.00%) Cisco
2 3 (60.00%) Microsoft
2 3 (60.00%) Active Directory
2 3 (60.00%) HP
2 3 (60.00%) Firewall
2 3 (60.00%) Management Information System
2 3 (60.00%) CMS
2 3 (60.00%) VMware
2 3 (60.00%) ISO/IEC 27001
2 3 (60.00%) .NET Framework
2 3 (60.00%) Load Balancing
2 3 (60.00%) NAS
2 3 (60.00%) Microsoft Certification

Support Analyst
Top Related IT Skills in Caerphilly by Category

For the 6 months to 30 September 2014, IT jobs across the Caerphilly region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (60.00%) IIS
1 3 (60.00%) Commerce Server
1 3 (60.00%) CMS
Applications
1 3 (60.00%) MS Excel
Communications & Networking
1 4 (80.00%) SAN
2 3 (60.00%) Internet
2 3 (60.00%) Firewall
2 3 (60.00%) NAS
2 3 (60.00%) DNS
Database & Business Intelligence
1 3 (60.00%) SQL Server
Libraries, Frameworks & Software Standards
1 3 (60.00%) .NET
1 3 (60.00%) .NET Framework
Miscellaneous
1 3 (60.00%) Management Information System
Operating Systems
1 3 (60.00%) Windows
Processes & Methodologies
1 4 (80.00%) ITIL
2 3 (60.00%) Agile Software Development
2 3 (60.00%) Load Balancing
3 1 (20.00%) Release Management
Programming Languages
1 1 (20.00%) Java
1 1 (20.00%) ABAP
Qualifications
1 3 (60.00%) MCP
1 3 (60.00%) MCSE
1 3 (60.00%) Microsoft Certification
1 3 (60.00%) SAP Certification
Quality Assurance & Compliance
1 3 (60.00%) ISO 9001
1 3 (60.00%) ISO/IEC 27001
2 1 (20.00%) QA
System Software
1 4 (80.00%) Hyper-V
2 3 (60.00%) Active Directory
3 1 (20.00%) XenApp
Systems Management
1 1 (20.00%) NetBackup
1 1 (20.00%) SCCM
1 1 (20.00%) SCOM
1 1 (20.00%) SCSM
Vendors
1 4 (80.00%) SAP
2 3 (60.00%) Cisco
2 3 (60.00%) Microsoft
2 3 (60.00%) HP
2 3 (60.00%) Veritas
2 3 (60.00%) Symantec
2 3 (60.00%) VMware
3 1 (20.00%) Citrix