The table below looks at the statistics for the Technical Support role in IT jobs advertised for the Caerphilly region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 29 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 Aug 2014
Same period 2013 Same period 2012
Technical Support
Rank 17 26 -
Rank change year-on-year
+9 -
Permanent jobs requiring a Technical Support 1 1 0
As % of all permanent IT jobs located in Caerphilly 2.00% 1.20% -
As % of the Job Titles category 2.08% 1.22% -
Number of salaries quoted 0 1 0
Average salary - £25,000 -
UK excluding London average salary £30,000 £30,750 £30,000
% change year-on-year
-2.43% +2.50%
Technical Support
South Wales

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Caerphilly region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Caerphilly
Permanent IT job ads with a match in the
Job Titles category
48 82 55
As % of all permanent IT jobs located in Caerphilly 96.00% 98.80% 94.83%
Number of salaries quoted 44 79 39
Average salary £35,000 £55,750 £37,500
Average salary % change year-on-year
-37.21% +48.66%
90% offered a salary of more than £18,750 £35,000 £28,250
10% offered a salary of more than £50,000 £40,000 £63,000
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

Technical Support
Jobs Demand Trend in Caerphilly

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Caerphilly region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Caerphilly

Technical Support
Salary Trend in Caerphilly

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Caerphilly region.

Technical Support Salary Trend in Caerphilly

Technical Support
Top 8 Related IT Skills in Caerphilly

For the 6 months to 29 August 2014, IT jobs across the Caerphilly region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 1 (100.00%) Citrix
1 1 (100.00%) SAN
1 1 (100.00%) NetBackup
1 1 (100.00%) SCCM
1 1 (100.00%) SCOM
1 1 (100.00%) Hyper-V
1 1 (100.00%) XenApp
1 1 (100.00%) SCSM

Technical Support
Top Related IT Skills in Caerphilly by Category

For the 6 months to 29 August 2014, IT jobs across the Caerphilly region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Communications & Networking
1 1 (100.00%) SAN
System Software
1 1 (100.00%) Hyper-V
1 1 (100.00%) XenApp
Systems Management
1 1 (100.00%) NetBackup
1 1 (100.00%) SCCM
1 1 (100.00%) SCOM
1 1 (100.00%) SCSM
Vendors
1 1 (100.00%) Citrix