The table below looks at the statistics for the Help Desk Analyst role in IT jobs advertised for the Cambridge region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Analyst in their job title over the 3 months to 28 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Aug 2015
Same period 2014 Same period 2013
Help Desk Analyst
Rank 101 117 -
Rank change year-on-year
+16 -
Permanent jobs requiring a Help Desk Analyst 3 2 0
As % of all permanent IT jobs located in Cambridge 0.22% 0.11% -
As % of the Job Titles category 0.23% 0.12% -
Number of salaries quoted 3 2 0
Average salary £24,000 £20,000 -
Average salary % change year-on-year
+20.00% -
UK excluding London average salary £20,875 £21,250 £18,500
% change year-on-year
-1.76% +14.86%
Help Desk Analyst
Cambridgeshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Cambridge region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Cambridge
Permanent IT job ads with a match in the
Job Titles category
1318 1715 1480
As % of all permanent IT jobs located in Cambridge 94.62% 94.49% 94.03%
Number of salaries quoted 1155 1334 1294
Average salary £43,000 £41,000 £40,000
Average salary % change year-on-year
+4.87% +2.50%
90% offered a salary of more than £29,000 £26,000 £28,850
10% offered a salary of more than £55,000 £56,450 £55,000
UK excluding London average salary £40,000 £40,000 £39,000
% change year-on-year
- +2.56%

Help Desk Analyst
Jobs Demand Trend in Cambridge

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Analyst in the job title across the Cambridge region as a proportion of the total demand within the Job Titles category.

Help Desk Analyst Jobs Demand Trend in Cambridge

Help Desk Analyst
Salary Trend in Cambridge

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Analyst across the Cambridge region.

Help Desk Analyst Salary Trend in Cambridge

Help Desk Analyst
Top 25 Related IT Skills in Cambridge

For the 6 months to 28 August 2015, IT jobs across the Cambridge region that cited Help Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Analyst in their job title.

1 3 (75.00%) Windows
2 2 (50.00%) Microsoft
3 1 (25.00%) CCNA
3 1 (25.00%) Active Directory
3 1 (25.00%) HP
3 1 (25.00%) Cisco Certification
3 1 (25.00%) Microsoft Certification
3 1 (25.00%) A+ Certification
3 1 (25.00%) Windows Server 2003
3 1 (25.00%) Java
3 1 (25.00%) JavaScript
3 1 (25.00%) Oracle
3 1 (25.00%) SQL Server
3 1 (25.00%) MS Office
3 1 (25.00%) SAP
3 1 (25.00%) ITIL
3 1 (25.00%) MCP
3 1 (25.00%) Software Testing
3 1 (25.00%) VMware Infrastructure
3 1 (25.00%) Windows Server 2008
3 1 (25.00%) VMware
3 1 (25.00%) Windows 2000
3 1 (25.00%) MCSE
3 1 (25.00%) MS Excel
3 1 (25.00%) CRM

Help Desk Analyst
Top Related IT Skills in Cambridge by Category

For the 6 months to 28 August 2015, IT jobs across the Cambridge region that cited Help Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Analyst in their job title. Up to 20 skills are shown per category.

Applications
1 1 (25.00%) MS Office
1 1 (25.00%) MS Excel
Database & Business Intelligence
1 1 (25.00%) SQL Server
Operating Systems
1 3 (75.00%) Windows
2 1 (25.00%) Windows 2000
2 1 (25.00%) Windows Server 2003
2 1 (25.00%) Windows Server 2008
Processes & Methodologies
1 1 (25.00%) ITIL
1 1 (25.00%) CRM
1 1 (25.00%) Software Testing
Programming Languages
1 1 (25.00%) Java
1 1 (25.00%) JavaScript
Qualifications
1 1 (25.00%) MCP
1 1 (25.00%) MCSE
1 1 (25.00%) CCNA
1 1 (25.00%) Cisco Certification
1 1 (25.00%) Microsoft Certification
1 1 (25.00%) A+ Certification
System Software
1 1 (25.00%) Active Directory
1 1 (25.00%) VMware Infrastructure
Vendors
1 2 (50.00%) Microsoft
2 1 (25.00%) HP
2 1 (25.00%) VMware
2 1 (25.00%) Oracle
2 1 (25.00%) SAP