The table below looks at the statistics for the Help Desk Support role in IT jobs advertised for the Cambridge region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Support in their job title over the 3 months to 22 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Aug 2014
Same period 2013 Same period 2012
Help Desk Support
Rank 113 114 127
Rank change year-on-year
+1 +13
Permanent jobs requiring a Help Desk Support 3 1 2
As % of all permanent IT jobs located in Cambridge 0.16% 0.063% 0.10%
As % of the Job Titles category 0.17% 0.067% 0.11%
Number of salaries quoted 2 1 2
Average salary £24,500 £21,500 £19,500
Average salary % change year-on-year
+13.95% +10.25%
90% offered a salary of more than £22,100 £21,500 £17,500
10% offered a salary of more than £26,900 £21,500 £21,500
UK excluding London average salary £23,000 £20,500 £20,750
% change year-on-year
+12.19% -1.20%
Help Desk Support
Cambridgeshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Cambridge region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Cambridge
Permanent IT job ads with a match in the
Job Titles category
1733 1485 1841
As % of all permanent IT jobs located in Cambridge 94.13% 93.28% 96.14%
Number of salaries quoted 1351 1298 1611
Average salary £41,000 £40,000 £37,500
Average salary % change year-on-year
+2.50% +6.66%
90% offered a salary of more than £26,000 £29,000 £27,500
10% offered a salary of more than £55,000 £52,500 £57,500
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

Help Desk Support
Jobs Demand Trend in Cambridge

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Support in the job title across the Cambridge region as a proportion of the total demand within the Job Titles category.

Help Desk Support Jobs Demand Trend in Cambridge

Help Desk Support
Salary Trend in Cambridge

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support across the Cambridge region.

Help Desk Support Salary Trend in Cambridge

Help Desk Support
Top 17 Related IT Skills in Cambridge

For the 6 months to 22 August 2014, IT jobs across the Cambridge region that cited Help Desk Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support in their job title.

1 8 (100.00%) Windows
1 8 (100.00%) Microsoft
2 4 (50.00%) Citrix
2 4 (50.00%) MS Office
2 4 (50.00%) Windows 7
2 4 (50.00%) MS Excel
3 2 (25.00%) Legal
3 2 (25.00%) SAP
3 2 (25.00%) Windows 2000
3 2 (25.00%) Java
3 2 (25.00%) JavaScript
3 2 (25.00%) Oracle
3 2 (25.00%) SQL Server
3 2 (25.00%) Red Hat
3 2 (25.00%) Terminal Services
3 2 (25.00%) Windows Server 2003
3 2 (25.00%) Active Directory

Help Desk Support
Top Related IT Skills in Cambridge by Category

For the 6 months to 22 August 2014, IT jobs across the Cambridge region that cited Help Desk Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support in their job title. Up to 20 skills are shown per category.

Applications
1 4 (50.00%) MS Office
1 4 (50.00%) MS Excel
Database & Business Intelligence
1 2 (25.00%) SQL Server
General
1 2 (25.00%) Legal
Operating Systems
1 8 (100.00%) Windows
2 4 (50.00%) Windows 7
3 2 (25.00%) Windows 2000
3 2 (25.00%) Windows Server 2003
Programming Languages
1 2 (25.00%) Java
1 2 (25.00%) JavaScript
System Software
1 2 (25.00%) Terminal Services
1 2 (25.00%) Active Directory
Vendors
1 8 (100.00%) Microsoft
2 4 (50.00%) Citrix
3 2 (25.00%) SAP
3 2 (25.00%) Oracle
3 2 (25.00%) Red Hat