The table below looks at the statistics for the Help Desk Support role in IT jobs advertised for the Cambridge region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Support in their job title over the 3 months to 6 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
6 Mar 2015
Same period 2014 Same period 2013
Help Desk Support
Rank 99 110 114
Rank change year-on-year
+11 +4
Permanent jobs requiring a Help Desk Support 11 2 3
As % of all permanent IT jobs located in Cambridge 0.75% 0.13% 0.17%
As % of the Job Titles category 0.78% 0.14% 0.17%
Number of salaries quoted 11 2 3
Average salary £20,000 £23,750 £30,000
Average salary % change year-on-year
-15.78% -20.83%
UK excluding London average salary £22,000 £21,375 £21,000
% change year-on-year
+2.92% +1.78%
Help Desk Support
Cambridgeshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Cambridge region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Cambridge
Permanent IT job ads with a match in the
Job Titles category
1411 1430 1743
As % of all permanent IT jobs located in Cambridge 96.38% 95.65% 96.09%
Number of salaries quoted 1125 1250 1508
Average salary £42,500 £40,000 £40,000
Average salary % change year-on-year
+6.25% -
90% offered a salary of more than £26,000 £27,500 £27,500
10% offered a salary of more than £56,500 £55,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Help Desk Support
Jobs Demand Trend in Cambridge

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Support in the job title across the Cambridge region as a proportion of the total demand within the Job Titles category.

Help Desk Support Jobs Demand Trend in Cambridge

Help Desk Support
Salary Trend in Cambridge

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support across the Cambridge region.

Help Desk Support Salary Trend in Cambridge

Help Desk Support
Top 30 Related IT Skills in Cambridge

For the 6 months to 6 March 2015, IT jobs across the Cambridge region that cited Help Desk Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support in their job title.

1 12 (85.71%) MS Exchange
1 12 (85.71%) Microsoft
1 12 (85.71%) Active Directory
2 10 (71.43%) MS Excel
3 5 (35.71%) Windows
4 3 (21.43%) LAN
4 3 (21.43%) WAN
4 3 (21.43%) Windows Server 2008
4 3 (21.43%) Windows Server 2012
5 2 (14.29%) Exchange Server 2007
5 2 (14.29%) TCP/IP
6 1 (7.14%) Linux
6 1 (7.14%) MS Office
6 1 (7.14%) ITIL
6 1 (7.14%) Wi-Fi
6 1 (7.14%) VMware
6 1 (7.14%) HP
6 1 (7.14%) Dell
6 1 (7.14%) Apple
6 1 (7.14%) SCCM
6 1 (7.14%) VMware Infrastructure
6 1 (7.14%) Android
6 1 (7.14%) Agile Software Development
6 1 (7.14%) Asset Management
6 1 (7.14%) Hyper-V
6 1 (7.14%) Open Source
6 1 (7.14%) SaaS
6 1 (7.14%) PaaS
6 1 (7.14%) Apple iOS
6 1 (7.14%) Red Gate

Help Desk Support
Top Related IT Skills in Cambridge by Category

For the 6 months to 6 March 2015, IT jobs across the Cambridge region that cited Help Desk Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 12 (85.71%) MS Exchange
2 2 (14.29%) Exchange Server 2007
Applications
1 10 (71.43%) MS Excel
2 1 (7.14%) MS Office
Cloud Services
1 1 (7.14%) SaaS
1 1 (7.14%) PaaS
1 1 (7.14%) IaaS
Communications & Networking
1 3 (21.43%) LAN
1 3 (21.43%) WAN
2 2 (14.29%) TCP/IP
3 1 (7.14%) Wi-Fi
Miscellaneous
1 1 (7.14%) Open Source
1 1 (7.14%) Analytical Skills
Operating Systems
1 5 (35.71%) Windows
2 3 (21.43%) Windows Server 2008
2 3 (21.43%) Windows Server 2012
3 1 (7.14%) Windows Phone
3 1 (7.14%) Apple iOS
3 1 (7.14%) Linux
3 1 (7.14%) Android
Processes & Methodologies
1 1 (7.14%) ITIL
1 1 (7.14%) Agile Software Development
1 1 (7.14%) Asset Management
1 1 (7.14%) Line Management
System Software
1 12 (85.71%) Active Directory
2 1 (7.14%) VMware Infrastructure
2 1 (7.14%) Hyper-V
Systems Management
1 1 (7.14%) SCCM
Vendors
1 12 (85.71%) Microsoft
2 1 (7.14%) HP
2 1 (7.14%) Dell
2 1 (7.14%) Apple
2 1 (7.14%) VMware
2 1 (7.14%) Red Gate
Cambridge, Cambridgeshire
Oscar Associates (UK) Ltd
Salary: £18000 - £22000 per annum + Benefits
Posted: Yesterday
Cambridge, Cambridgeshire
Opus IT Consulting
Salary: £20000.00 - £25000.00 per annum + Benefits
Posted: 3 days ago
Cambridge, Cambridgeshire
Cooper Lomaz Recruitment Ltd
Salary: £20k - 26k per year
Posted: 3 days ago