The table below looks at the statistics for ITSM skills in IT jobs advertised for the Cambridge region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 29 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 Aug 2014
Same period 2013 Same period 2012
IT Service Management (ITSM)
Rank 115 105 115
Rank change year-on-year
-10 +10
Permanent jobs citing ITSM 1 4 10
As % of all permanent IT jobs located in Cambridge 0.055% 0.25% 0.52%
As % of the Processes & Methodologies category 0.067% 0.32% 0.68%
Number of salaries quoted 1 1 7
Average salary £32,500 £42,500 £39,000
Average salary % change year-on-year
-23.52% +8.97%
UK excluding London average salary £40,857 £42,500 £40,000
% change year-on-year
-3.86% +6.25%
ITSM
Cambridgeshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Cambridge region.

Processes & Methodologies Category
Cambridge
Permanent IT job ads with a match in the
Processes & Methodologies category
1483 1232 1474
As % of all permanent IT jobs located in Cambridge 80.95% 78.22% 76.18%
Number of salaries quoted 1144 1067 1282
Average salary £41,500 £40,000 £40,000
Average salary % change year-on-year
+3.75% -
90% offered a salary of more than £29,660 £31,500 £28,050
10% offered a salary of more than £55,000 £55,000 £60,000
UK excluding London average salary £42,500 £41,000 £40,000
% change year-on-year
+3.65% +2.50%

ITSM
Jobs Demand Trend in Cambridge

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Cambridge region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Cambridge

ITSM
Salary Trend in Cambridge

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Cambridge region.

ITSM Salary Trend in Cambridge

ITSM
Top 3 Related IT Skills in Cambridge

For the 6 months to 29 August 2014, IT jobs across the Cambridge region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 1 (100.00%) ITIL
1 1 (100.00%) SLA
1 1 (100.00%) Continuous Improvement

ITSM
Top Related IT Skills in Cambridge by Category

For the 6 months to 29 August 2014, IT jobs across the Cambridge region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Job Titles
1 1 (100.00%) Team Leader
1 1 (100.00%) Support Team Leader
Processes & Methodologies
1 1 (100.00%) ITIL
1 1 (100.00%) Continuous Improvement
Quality Assurance & Compliance
1 1 (100.00%) SLA