The table below looks at the statistics for ITSM skills in IT jobs advertised for the Cambridge region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 24 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Dec 2014
Same period 2013 Same period 2012
IT Service Management (ITSM)
Rank 105 103 107
Rank change year-on-year
-2 +4
Permanent jobs citing ITSM 4 7 19
As % of all permanent IT jobs located in Cambridge 0.23% 0.47% 1.01%
As % of the Processes & Methodologies category 0.28% 0.59% 1.38%
Number of salaries quoted 2 0 5
Average salary £33,250 - £38,500
90% offered a salary of more than £30,250 - £35,000
10% offered a salary of more than £36,250 - £39,400
UK excluding London average salary £38,750 £45,000 £42,500
% change year-on-year
-13.88% +5.88%
ITSM
Cambridgeshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Cambridge region.

Processes & Methodologies Category
Cambridge
Permanent IT job ads with a match in the
Processes & Methodologies category
1452 1192 1381
As % of all permanent IT jobs located in Cambridge 83.98% 80.81% 73.15%
Number of salaries quoted 1110 947 1132
Average salary £42,500 £40,500 £40,000
Average salary % change year-on-year
+4.93% +1.25%
90% offered a salary of more than £30,000 £30,000 £28,500
10% offered a salary of more than £60,000 £57,500 £65,000
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

ITSM
Jobs Demand Trend in Cambridge

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Cambridge region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Cambridge

ITSM
Salary Trend in Cambridge

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Cambridge region.

ITSM Salary Trend in Cambridge

ITSM
Top 20 Related IT Skills in Cambridge

For the 6 months to 24 December 2014, IT jobs across the Cambridge region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 4 (100.00%) Service Management
2 3 (75.00%) ITIL
3 2 (50.00%) PRINCE2
3 2 (50.00%) Change Management
4 1 (25.00%) MS Office
4 1 (25.00%) UNIX
4 1 (25.00%) MS Excel
4 1 (25.00%) Client/Server
4 1 (25.00%) Microsoft
4 1 (25.00%) Intel
4 1 (25.00%) Project Management
4 1 (25.00%) Pharmaceutical
4 1 (25.00%) Service Delivery
4 1 (25.00%) Stakeholder Management
4 1 (25.00%) Incident Management
4 1 (25.00%) ISO/IEC 27001
4 1 (25.00%) QA
4 1 (25.00%) Release Management
4 1 (25.00%) iSeries
4 1 (25.00%) Change Control

ITSM
Top Related IT Skills in Cambridge by Category

For the 6 months to 24 December 2014, IT jobs across the Cambridge region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Applications
1 1 (25.00%) MS Office
1 1 (25.00%) MS Excel
General
1 1 (25.00%) Pharmaceutical
Job Titles
1 1 (25.00%) Project Manager
1 1 (25.00%) Services Delivery Manager
1 1 (25.00%) Service Manager
1 1 (25.00%) Team Leader
1 1 (25.00%) Help Desk Team Lead
1 1 (25.00%) Delivery Manager
Miscellaneous
1 1 (25.00%) Client/Server
1 1 (25.00%) iSeries
Operating Systems
1 1 (25.00%) UNIX
Processes & Methodologies
1 4 (100.00%) Service Management
2 3 (75.00%) ITIL
3 2 (50.00%) PRINCE2
3 2 (50.00%) Change Management
4 1 (25.00%) Stakeholder Management
4 1 (25.00%) Incident Management
4 1 (25.00%) Release Management
4 1 (25.00%) Change Control
4 1 (25.00%) Project Management
4 1 (25.00%) Service Delivery
Quality Assurance & Compliance
1 1 (25.00%) ISO/IEC 27001
1 1 (25.00%) QA
Vendors
1 1 (25.00%) Microsoft
1 1 (25.00%) Intel