The table below looks at the statistics for ITSM skills in IT jobs advertised for the Cambridge region. Included is a guide to the salaries offered in IT jobs that have cited ITSM over the 3 months to 28 July 2016 with a comparison to the same period over the previous 2 years.

3 months to
28 Jul 2016
Same period 2015 Same period 2014
IT Service Management (ITSM)
Rank 96 106 127
Rank change year-on-year
+10 +21
Permanent jobs citing ITSM 6 5 1
As % of all permanent IT jobs located in Cambridge 0.51% 0.36% 0.056%
As % of the Processes & Methodologies category 0.60% 0.41% 0.066%
Number of salaries quoted 5 4 1
Median salary £53,000 £55,225 £32,500
Median salary % change year-on-year
-4.02% +69.92%
UK excluding London median salary £42,500 £42,500 £43,000
% change year-on-year
- -1.16%
ITSM
Cambridgeshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Cambridge region.

Processes & Methodologies Category
Cambridge
Permanent IT job ads with a match in the
Processes & Methodologies category
993 1223 1513
As % of all permanent IT jobs located in Cambridge 84.87% 86.98% 85.24%
Number of salaries quoted 818 1030 1214
Median salary £47,500 £44,500 £41,500
Median salary % change year-on-year
+6.74% +7.22%
90% offered a salary of more than £32,500 £31,500 £30,000
10% offered a salary of more than £65,000 £57,500 £57,500
UK excluding London median salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

ITSM
Jobs Demand Trend in Cambridge

The demand trend of job ads across the Cambridge region citing ITSM as a proportion of all IT jobs with a match in the Processes & Methodologies category.

ITSM Jobs Demand Trend in Cambridge

ITSM
Salary Trend in Cambridge

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Cambridge region.

ITSM Salary Trend in Cambridge

ITSM
Top 30 Related IT Skills in Cambridge

For the 6 months to 28 July 2016, IT jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Cambridge region with a requirement for ITSM.

1 6 (66.67%) Service Management
2 4 (44.44%) Service Delivery
2 4 (44.44%) Stakeholder Management
2 4 (44.44%) Programme Management
2 4 (44.44%) Service Design
2 4 (44.44%) Matrix Organization
3 3 (33.33%) Analytical Skills
3 3 (33.33%) EDIFACT
3 3 (33.33%) SAP ALE
3 3 (33.33%) SAP PI
3 3 (33.33%) TRADACOMS
3 3 (33.33%) EDI
3 3 (33.33%) ABAP
3 3 (33.33%) SAP
3 3 (33.33%) XML
3 3 (33.33%) B2B
3 3 (33.33%) B2C
3 3 (33.33%) Project Management
4 2 (22.22%) ITIL
4 2 (22.22%) Change Management
5 1 (11.11%) Quality Management
5 1 (11.11%) ERP
5 1 (11.11%) PRINCE2
5 1 (11.11%) Infrastructure Management
5 1 (11.11%) Mentoring
5 1 (11.11%) QA
5 1 (11.11%) QMS
5 1 (11.11%) Project Planning
5 1 (11.11%) Knowledge Management
5 1 (11.11%) IFS

ITSM
Top Related IT Skills in Cambridge by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Job Titles
1 4 (44.44%) Delivery Manager
1 4 (44.44%) Service Manager
1 4 (44.44%) Services Delivery Manager
2 3 (33.33%) Analyst
2 3 (33.33%) Integration Analyst
2 3 (33.33%) SAP Analyst
3 1 (11.11%) Business Manager
3 1 (11.11%) Business Systems Manager
3 1 (11.11%) Infrastructure Manager
3 1 (11.11%) Infrastructure Project Manager
3 1 (11.11%) IT Manager
3 1 (11.11%) Project Manager
3 1 (11.11%) Systems Manager
Libraries, Frameworks & Software Standards
1 3 (33.33%) EDI
1 3 (33.33%) EDIFACT
1 3 (33.33%) SAP ALE
1 3 (33.33%) SAP PI
1 3 (33.33%) XML
Miscellaneous
1 3 (33.33%) Analytical Skills
1 3 (33.33%) TRADACOMS
Processes & Methodologies
1 6 (66.67%) Service Management
2 4 (44.44%) Matrix Organization
2 4 (44.44%) Programme Management
2 4 (44.44%) Service Delivery
2 4 (44.44%) Service Design
2 4 (44.44%) Stakeholder Management
3 3 (33.33%) B2B
3 3 (33.33%) B2C
3 3 (33.33%) Project Management
4 2 (22.22%) Change Management
4 2 (22.22%) ITIL
5 1 (11.11%) ERP
5 1 (11.11%) Infrastructure Management
5 1 (11.11%) Knowledge Management
5 1 (11.11%) Mentoring
5 1 (11.11%) PRINCE2
5 1 (11.11%) Project Planning
5 1 (11.11%) QMS
5 1 (11.11%) Quality Management
Programming Languages
1 3 (33.33%) ABAP
Quality Assurance & Compliance
1 1 (11.11%) QA
Vendors
1 3 (33.33%) SAP
2 1 (11.11%) IFS