The first table below looks at the demand for ITSM skills in IT jobs advertised for the Cambridge region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 24 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Cambridge region.

Location
3 months to
24 May 2013
Same period 2012 Same period 2011
IT Service Management (ITSM)
Rank 116 122 123
Rank change year-on-year
+6 +1
Permanent jobs citing ITSM 7 1 1
As % of all permanent IT jobs located in Cambridge 0.386% 0.050% 0.047%
As % of the Processes & Methodologies category 0.555% 0.078% 0.070%
Number of salaries quoted 1 0 1
Average salary £40,000 - £38,000
UK excluding London average salary £45,000 £43,500 £43,750
% change year-on-year
+3.44% -0.57%
All Processes & Methodologies
Cambridge
Permanent IT job ads with a match in the
Processes & Methodologies category
1261 1281 1429
As % of all permanent IT jobs located in Cambridge 69.48% 63.73% 66.68%
Number of salaries quoted 1091 1083 1271
Average salary £42,500 £40,000 £37,500
Average salary % change year-on-year
+6.25% +6.66%
90% offered a salary of more than £32,500 £31,000 £29,500
10% offered a salary of more than £60,000 £62,500 £55,000
UK excluding London average salary £40,000 £41,000 £40,000
% change year-on-year
-2.43% +2.50%
ITSM
Cambridgeshire

ITSM
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Cambridge region as a proportion of the total demand within the Processes & Methodologies category.

Cambridge ITSM Jobs Demand Trend

ITSM
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Cambridge region.

Cambridge ITSM Salary Trend

ITSM
Top 30 Related IT Skills

For the 6 months to 24 May 2013, IT jobs across the Cambridge region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 13 (100.00%) ITIL
2 12 (92.31%) BMC
2 12 (92.31%) Remedy
2 12 (92.31%) Remedy ITSM
3 10 (76.92%) Windows
4 9 (69.23%) SharePoint
4 9 (69.23%) Microsoft
4 9 (69.23%) BMC PATROL
4 9 (69.23%) Control-M
4 9 (69.23%) Middleware
4 9 (69.23%) IIS
4 9 (69.23%) Service Delivery
4 9 (69.23%) Financial Institution
4 9 (69.23%) Finance
4 9 (69.23%) Continuous Improvement
4 9 (69.23%) CMDB
5 8 (61.54%) Information Security
5 8 (61.54%) SNMP
6 4 (30.77%) Service Management
7 3 (23.08%) Degree
7 3 (23.08%) ITIL Certification
8 1 (7.692%) Juniper
8 1 (7.692%) Sarbanes-Oxley
8 1 (7.692%) Symantec
8 1 (7.692%) TCP/IP
8 1 (7.692%) SLA
8 1 (7.692%) Solaris
8 1 (7.692%) Linux
8 1 (7.692%) UNIX
8 1 (7.692%) Sourcefire

ITSM
Top Related IT Skills by Category

For the 6 months to 24 May 2013, IT jobs across the Cambridge region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Development
1 9 (69.23%) Middleware
Application Platforms
1 9 (69.23%) SharePoint
1 9 (69.23%) IIS
Business Applications
1 12 (92.31%) Remedy ITSM
Communications & Networking
1 8 (61.54%) SNMP
2 1 (7.692%) TCP/IP
2 1 (7.692%) Intrusion Detection
General
1 9 (69.23%) Financial Institution
1 9 (69.23%) Finance
Job Titles
1 12 (92.31%) Administrator
2 3 (23.08%) Remedy Administrator
3 1 (7.692%) Analyst
3 1 (7.692%) Security Analyst
Miscellaneous
1 9 (69.23%) CMDB
Operating Systems
1 10 (76.92%) Windows
2 1 (7.692%) Solaris
2 1 (7.692%) Linux
2 1 (7.692%) UNIX
Processes & Methodologies
1 13 (100.00%) ITIL
2 9 (69.23%) Service Delivery
2 9 (69.23%) Continuous Improvement
3 8 (61.54%) Information Security
4 4 (30.77%) Service Management
5 1 (7.692%) Incident Management
5 1 (7.692%) Operations Management
5 1 (7.692%) SIEM
5 1 (7.692%) Vulnerability Management
Qualifications
1 3 (23.08%) Degree
1 3 (23.08%) ITIL Certification
Quality Assurance & Compliance
1 1 (7.692%) Sarbanes-Oxley
1 1 (7.692%) SLA
1 1 (7.692%) PCI DSS
Systems Management
1 9 (69.23%) BMC PATROL
1 9 (69.23%) Control-M
Vendors
1 12 (92.31%) BMC
1 12 (92.31%) Remedy
2 9 (69.23%) Microsoft
3 1 (7.692%) Juniper
3 1 (7.692%) Symantec
3 1 (7.692%) Sourcefire
3 1 (7.692%) Fortinet
3 1 (7.692%) Qualys
3 1 (7.692%) F5