The table below looks at the statistics for ITSM skills in IT jobs advertised for the Cambridge region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 9 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
9 Feb 2016
Same period 2015 Same period 2014
IT Service Management (ITSM)
Rank 109 108 110
Rank change year-on-year
-1 +2
Permanent jobs citing ITSM 4 3 1
As % of all permanent IT jobs located in Cambridge 0.27% 0.18% 0.069%
As % of the Processes & Methodologies category 0.31% 0.22% 0.082%
Number of salaries quoted 3 1 0
Average salary £65,000 £37,000 -
Average salary % change year-on-year
+75.67% -
UK excluding London average salary £42,500 £40,150 £40,000
% change year-on-year
+5.85% +0.37%
ITSM
Cambridgeshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Cambridge region.

Processes & Methodologies Category
Cambridge
Permanent IT job ads with a match in the
Processes & Methodologies category
1307 1388 1226
As % of all permanent IT jobs located in Cambridge 86.73% 83.77% 84.09%
Number of salaries quoted 1008 1073 1034
Average salary £45,000 £42,500 £42,500
Average salary % change year-on-year
+5.88% -
90% offered a salary of more than £32,500 £30,000 £30,000
10% offered a salary of more than £62,500 £65,000 £56,400
UK excluding London average salary £45,000 £42,500 £42,500
% change year-on-year
+5.88% -

ITSM
Jobs Demand Trend in Cambridge

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Cambridge region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Cambridge

ITSM
Salary Trend in Cambridge

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Cambridge region.

ITSM Salary Trend in Cambridge

ITSM
Top 14 Related IT Skills in Cambridge

For the 6 months to 9 February 2016, IT jobs across the Cambridge region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 5 (100.00%) Service Management
1 5 (100.00%) ITIL
2 4 (80.00%) ERP
2 4 (80.00%) Change Management
2 4 (80.00%) Quality Management
2 4 (80.00%) Knowledge Management
2 4 (80.00%) QMS
2 4 (80.00%) Infrastructure Management
2 4 (80.00%) Mentoring
2 4 (80.00%) IFS
3 1 (20.00%) Continuous Improvement
3 1 (20.00%) CMDB
3 1 (20.00%) Service Delivery
3 1 (20.00%) ITIL Certification

ITSM
Top Related IT Skills in Cambridge by Category

For the 6 months to 9 February 2016, IT jobs across the Cambridge region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Job Titles
1 5 (100.00%) IT Manager
2 4 (80.00%) Business Manager
2 4 (80.00%) Business Systems Manager
2 4 (80.00%) Systems Manager
3 1 (20.00%) Delivery Manager
3 1 (20.00%) IT Services Delivery Manager
3 1 (20.00%) IT Services Manager
3 1 (20.00%) Service Management Manager
3 1 (20.00%) Service Manager
3 1 (20.00%) Services Delivery Manager
Miscellaneous
1 1 (20.00%) CMDB
Processes & Methodologies
1 5 (100.00%) ITIL
1 5 (100.00%) Service Management
2 4 (80.00%) Change Management
2 4 (80.00%) ERP
2 4 (80.00%) Infrastructure Management
2 4 (80.00%) Knowledge Management
2 4 (80.00%) Mentoring
2 4 (80.00%) QMS
2 4 (80.00%) Quality Management
3 1 (20.00%) Continuous Improvement
3 1 (20.00%) Service Delivery
Qualifications
1 1 (20.00%) ITIL Certification
Vendors
1 4 (80.00%) IFS