The table below looks at the statistics for ITSM skills in IT jobs advertised for the Cambridge region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 1 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
1 May 2015
Same period 2014 Same period 2013
IT Service Management (ITSM)
Rank 104 - 118
Rank change year-on-year
- 0
Permanent jobs citing ITSM 4 0 10
As % of all permanent IT jobs located in Cambridge 0.27% - 0.51%
As % of the Processes & Methodologies category 0.34% - 0.66%
Number of salaries quoted 4 0 1
Average salary £54,250 - £40,000
UK excluding London average salary £42,983 £50,000 £45,000
% change year-on-year
-14.03% +11.11%
ITSM
Cambridgeshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Cambridge region.

Processes & Methodologies Category
Cambridge
Permanent IT job ads with a match in the
Processes & Methodologies category
1187 1412 1518
As % of all permanent IT jobs located in Cambridge 81.02% 78.75% 76.98%
Number of salaries quoted 995 1186 1285
Average salary £45,000 £40,000 £42,500
Average salary % change year-on-year
+12.50% -5.88%
90% offered a salary of more than £32,435 £30,000 £32,000
10% offered a salary of more than £55,000 £60,000 £55,000
UK excluding London average salary £44,000 £42,500 £40,000
% change year-on-year
+3.52% +6.25%

ITSM
Jobs Demand Trend in Cambridge

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Cambridge region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Cambridge

ITSM
Salary Trend in Cambridge

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Cambridge region.

ITSM Salary Trend in Cambridge

ITSM
Top 21 Related IT Skills in Cambridge

For the 6 months to 1 May 2015, IT jobs across the Cambridge region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 7 (100.00%) Service Management
2 6 (85.71%) ITIL
3 3 (42.86%) PRINCE2
4 2 (28.57%) Stakeholder Management
4 2 (28.57%) Change Management
4 2 (28.57%) Project Management
5 1 (14.29%) ISO/IEC 27001
5 1 (14.29%) QA
5 1 (14.29%) iSeries
5 1 (14.29%) Change Control
5 1 (14.29%) Enterprise Software
5 1 (14.29%) ITIL Foundation Certificate
5 1 (14.29%) Pharmaceutical
5 1 (14.29%) UNIX
5 1 (14.29%) MS Excel
5 1 (14.29%) Client/Server
5 1 (14.29%) Microsoft
5 1 (14.29%) Intel
5 1 (14.29%) MS Office
5 1 (14.29%) Service Delivery
5 1 (14.29%) Risk Management

ITSM
Top Related IT Skills in Cambridge by Category

For the 6 months to 1 May 2015, IT jobs across the Cambridge region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Applications
1 1 (14.29%) MS Excel
1 1 (14.29%) MS Office
General
1 1 (14.29%) Pharmaceutical
Job Titles
1 3 (42.86%) Operations Manager
2 2 (28.57%) Project Manager
2 2 (28.57%) Systems Manager
3 1 (14.29%) Senior Project Manager
3 1 (14.29%) Delivery Manager
3 1 (14.29%) Data Centre Manager
3 1 (14.29%) Data Centre Operations Manager
3 1 (14.29%) Senior Manager
3 1 (14.29%) Services Delivery Manager
3 1 (14.29%) Service Manager
Miscellaneous
1 1 (14.29%) iSeries
1 1 (14.29%) Enterprise Software
1 1 (14.29%) Client/Server
Operating Systems
1 1 (14.29%) UNIX
Processes & Methodologies
1 7 (100.00%) Service Management
2 6 (85.71%) ITIL
3 3 (42.86%) PRINCE2
4 2 (28.57%) Stakeholder Management
4 2 (28.57%) Change Management
4 2 (28.57%) Project Management
5 1 (14.29%) Change Control
5 1 (14.29%) Service Delivery
5 1 (14.29%) Risk Management
Qualifications
1 1 (14.29%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 1 (14.29%) ISO/IEC 27001
1 1 (14.29%) QA
Vendors
1 1 (14.29%) Microsoft
1 1 (14.29%) Intel