The table below looks at the statistics for the Technical Support role in IT jobs advertised for the Cambridge region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 17 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
17 Apr 2015
Same period 2014 Same period 2013
Technical Support
Rank 100 101 109
Rank change year-on-year
+1 +8
Permanent jobs requiring a Technical Support 8 21 23
As % of all permanent IT jobs located in Cambridge 0.54% 1.17% 1.14%
As % of the Job Titles category 0.55% 1.23% 1.18%
Number of salaries quoted 8 19 15
Average salary £36,100 £37,500 £32,500
Average salary % change year-on-year
-3.73% +15.38%
90% offered a salary of more than £24,050 £25,000 £23,250
10% offered a salary of more than £50,000 £41,000 £40,100
UK excluding London average salary £30,000 £28,000 £30,500
% change year-on-year
+7.14% -8.19%
Technical Support
Cambridgeshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Cambridge region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Cambridge
Permanent IT job ads with a match in the
Job Titles category
1443 1708 1948
As % of all permanent IT jobs located in Cambridge 97.11% 95.21% 96.20%
Number of salaries quoted 1207 1488 1705
Average salary £43,900 £40,000 £40,000
Average salary % change year-on-year
+9.75% -
90% offered a salary of more than £27,000 £27,500 £30,000
10% offered a salary of more than £56,500 £52,500 £52,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Technical Support
Jobs Demand Trend in Cambridge

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Cambridge region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Cambridge

Technical Support
Salary Trend in Cambridge

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Cambridge region.

Technical Support Salary Trend in Cambridge

Technical Support
Salary Histogram in Cambridge

This chart provides a salary histogram for IT jobs citing Technical Support across the Cambridge region over the 3 months to 17 April 2015.

Technical Support Salary Histogram in Cambridge

Technical Support
Top 30 Related IT Skills in Cambridge

For the 6 months to 17 April 2015, IT jobs across the Cambridge region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 14 (63.64%) Windows
2 12 (54.55%) Microsoft
3 10 (45.45%) Linux
4 8 (36.36%) VMware
5 7 (31.82%) ITIL
6 5 (22.73%) SQL
6 5 (22.73%) Oracle
6 5 (22.73%) DNS
6 5 (22.73%) VMware Infrastructure
6 5 (22.73%) F5
6 5 (22.73%) DevOps
7 4 (18.18%) SharePoint
7 4 (18.18%) SQL Server
8 3 (13.64%) IIS
8 3 (13.64%) DHCP
8 3 (13.64%) Management Information System
8 3 (13.64%) PowerShell
9 2 (9.09%) Degree
9 2 (9.09%) SCCM
9 2 (9.09%) iSCSI
9 2 (9.09%) Windows Server 2008
9 2 (9.09%) CentOS
9 2 (9.09%) Red Hat Enterprise Linux
9 2 (9.09%) User Experience
9 2 (9.09%) Opscode Chef
9 2 (9.09%) Server Monitoring
9 2 (9.09%) vSphere
9 2 (9.09%) Bash Shell
9 2 (9.09%) VMware ESXi
9 2 (9.09%) Electronics

Technical Support
Top Related IT Skills in Cambridge by Category

For the 6 months to 17 April 2015, IT jobs across the Cambridge region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (18.18%) SharePoint
2 3 (13.64%) IIS
3 1 (4.55%) BizTalk Server
Applications
1 2 (9.09%) MS Office
2 1 (4.55%) MS Excel
Business Applications
1 2 (9.09%) Dynamics AX
2 1 (4.55%) Tridion
Cloud Services
1 1 (4.55%) Office 365
Communications & Networking
1 5 (22.73%) DNS
2 3 (13.64%) DHCP
3 2 (9.09%) Internet
3 2 (9.09%) Firewall
3 2 (9.09%) iSCSI
4 1 (4.55%) LTE
4 1 (4.55%) Wireless
4 1 (4.55%) TETRA
4 1 (4.55%) 3G
4 1 (4.55%) TCP/IP
4 1 (4.55%) VPN
4 1 (4.55%) LDAP
4 1 (4.55%) Bluetooth
4 1 (4.55%) GSM
4 1 (4.55%) LAN
4 1 (4.55%) WAN
Database & Business Intelligence
1 4 (18.18%) SQL Server
2 1 (4.55%) SQL Server Reporting Services
2 1 (4.55%) SQL Server 2008
General
1 2 (9.09%) Electronics
2 1 (4.55%) Manufacturing
2 1 (4.55%) Advertising
2 1 (4.55%) Marketing
2 1 (4.55%) German Language
Libraries, Frameworks & Software Standards
1 2 (9.09%) .NET
2 1 (4.55%) ASP.NET
2 1 (4.55%) Web Services
Miscellaneous
1 3 (13.64%) Management Information System
2 2 (9.09%) Clustering
2 2 (9.09%) PKI
2 2 (9.09%) User Experience
3 1 (4.55%) Analytical Skills
3 1 (4.55%) Computer Science
3 1 (4.55%) Enterprise Software
Operating Systems
1 14 (63.64%) Windows
2 10 (45.45%) Linux
3 2 (9.09%) Windows Server 2003
3 2 (9.09%) Windows Server 2008
3 2 (9.09%) CentOS
3 2 (9.09%) Red Hat Enterprise Linux
3 2 (9.09%) UNIX
4 1 (4.55%) Windows 7
4 1 (4.55%) Apple iOS
4 1 (4.55%) Windows Server 2012
4 1 (4.55%) Android
Processes & Methodologies
1 7 (31.82%) ITIL
2 5 (22.73%) DevOps
3 2 (9.09%) Project Management
3 2 (9.09%) Service Delivery
3 2 (9.09%) Data Security
3 2 (9.09%) Software Engineering
3 2 (9.09%) Server Monitoring
4 1 (4.55%) ITIL V3
4 1 (4.55%) Android Development
4 1 (4.55%) iOS Development
4 1 (4.55%) Line Management
4 1 (4.55%) Coaching
4 1 (4.55%) B2B
4 1 (4.55%) Configuration Management
Programming Languages
1 5 (22.73%) SQL
2 3 (13.64%) PowerShell
3 2 (9.09%) Bash Shell
3 2 (9.09%) Ruby
3 2 (9.09%) C#
3 2 (9.09%) Java
3 2 (9.09%) Perl
4 1 (4.55%) C++
4 1 (4.55%) C
Qualifications
1 2 (9.09%) Degree
2 1 (4.55%) SC Cleared
2 1 (4.55%) Security Cleared
Quality Assurance & Compliance
1 2 (9.09%) SLA
System Software
1 5 (22.73%) VMware Infrastructure
2 2 (9.09%) Active Directory
2 2 (9.09%) vSphere
2 2 (9.09%) VMware ESXi
3 1 (4.55%) Terminal Server
3 1 (4.55%) Hyper-V
Systems Management
1 2 (9.09%) SCCM
1 2 (9.09%) Opscode Chef
Vendors
1 12 (54.55%) Microsoft
2 8 (36.36%) VMware
3 5 (22.73%) F5
3 5 (22.73%) Oracle
4 2 (9.09%) Cisco
Cambridge, Cambridgeshire
Nationwide People Ltd
Salary: £45000 - £50000 Per Annum
Posted: 19 hours ago
Cambridge, Cambridgeshire
Edgar Cowen
Salary: £25000 - £35000 per annum + Career Progression!
Posted: 4 days ago