The table below looks at the statistics for the Technical Support role in IT jobs advertised for the Cambridge region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 22 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Aug 2014
Same period 2013 Same period 2012
Technical Support
Rank 101 102 113
Rank change year-on-year
+1 +11
Permanent jobs requiring a Technical Support 15 13 16
As % of all permanent IT jobs located in Cambridge 0.81% 0.82% 0.84%
As % of the Job Titles category 0.87% 0.88% 0.87%
Number of salaries quoted 10 8 14
Average salary £42,500 £26,750 £27,500
Average salary % change year-on-year
+58.87% -2.72%
90% offered a salary of more than £38,127 £22,050 £21,500
10% offered a salary of more than £48,250 £29,700 £40,000
UK excluding London average salary £30,000 £31,000 £30,000
% change year-on-year
-3.22% +3.33%
Technical Support
Cambridgeshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Cambridge region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Cambridge
Permanent IT job ads with a match in the
Job Titles category
1733 1485 1841
As % of all permanent IT jobs located in Cambridge 94.13% 93.28% 96.14%
Number of salaries quoted 1351 1298 1611
Average salary £41,000 £40,000 £37,500
Average salary % change year-on-year
+2.50% +6.66%
90% offered a salary of more than £26,000 £29,000 £27,500
10% offered a salary of more than £55,000 £52,500 £57,500
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

Technical Support
Jobs Demand Trend in Cambridge

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Cambridge region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Cambridge

Technical Support
Salary Trend in Cambridge

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Cambridge region.

Technical Support Salary Trend in Cambridge

Technical Support
Salary Histogram in Cambridge

This chart provides a salary histogram for IT jobs citing Technical Support across the Cambridge region over the 3 months to 22 August 2014.

Technical Support Salary Histogram in Cambridge

Technical Support
Top 30 Related IT Skills in Cambridge

For the 6 months to 22 August 2014, IT jobs across the Cambridge region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 23 (56.10%) UNIX
2 16 (39.02%) Windows
3 14 (34.15%) Degree
4 13 (31.71%) Linux
4 13 (31.71%) MySQL
5 12 (29.27%) Python
6 11 (26.83%) Red Hat
7 9 (21.95%) MS Excel
7 9 (21.95%) Ubuntu
7 9 (21.95%) Online Security
7 9 (21.95%) CentOS
8 8 (19.51%) Microsoft
8 8 (19.51%) PHP
8 8 (19.51%) SQL
9 7 (17.07%) .NET
9 7 (17.07%) C#
9 7 (17.07%) SQL Server
10 6 (14.63%) HTML
10 6 (14.63%) Java
10 6 (14.63%) JavaScript
10 6 (14.63%) Dynamics AX
10 6 (14.63%) SQL Server Reporting Services
11 5 (12.20%) Advertising
12 4 (9.76%) Manufacturing
12 4 (9.76%) Perl
12 4 (9.76%) ASP.NET
13 3 (7.32%) CSS
13 3 (7.32%) Solaris
13 3 (7.32%) XML
13 3 (7.32%) VLE

Technical Support
Top Related IT Skills in Cambridge by Category

For the 6 months to 22 August 2014, IT jobs across the Cambridge region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (7.32%) Moodle
2 2 (4.88%) SharePoint
2 2 (4.88%) WebLogic
Applications
1 9 (21.95%) MS Excel
2 1 (2.44%) MS Office
Business Applications
1 6 (14.63%) Dynamics AX
Communications & Networking
1 2 (4.88%) Radio Access Network
1 2 (4.88%) SS7
1 2 (4.88%) 3GPP
1 2 (4.88%) DHCP
1 2 (4.88%) TCP/IP
1 2 (4.88%) DNS
2 1 (2.44%) INAP
Database & Business Intelligence
1 13 (31.71%) MySQL
2 7 (17.07%) SQL Server
3 6 (14.63%) SQL Server Reporting Services
General
1 5 (12.20%) Advertising
2 4 (9.76%) Manufacturing
3 2 (4.88%) Retail
3 2 (4.88%) Marketing
3 2 (4.88%) Telecoms
3 2 (4.88%) Finance
Libraries, Frameworks & Software Standards
1 7 (17.07%) .NET
2 6 (14.63%) HTML
3 4 (9.76%) ASP.NET
4 3 (7.32%) CSS
4 3 (7.32%) XML
5 2 (4.88%) Web Services
5 2 (4.88%) J2EE
Miscellaneous
1 3 (7.32%) VLE
2 2 (4.88%) Management Information System
3 1 (2.44%) Visualisation
Operating Systems
1 23 (56.10%) UNIX
2 16 (39.02%) Windows
3 13 (31.71%) Linux
4 9 (21.95%) Ubuntu
4 9 (21.95%) CentOS
5 3 (7.32%) Solaris
6 2 (4.88%) Windows Server 2012
6 2 (4.88%) Windows Server 2008
6 2 (4.88%) Red Hat Enterprise Linux
Processes & Methodologies
1 9 (21.95%) Online Security
2 3 (7.32%) Release Management
2 3 (7.32%) Performance Tuning
3 2 (4.88%) Business Analytics
3 2 (4.88%) Analytics
3 2 (4.88%) Unit Testing
3 2 (4.88%) Performance Management
3 2 (4.88%) Logistics
3 2 (4.88%) Service Management
3 2 (4.88%) Disaster Recovery
3 2 (4.88%) Business Intelligence
4 1 (2.44%) ITIL
4 1 (2.44%) ITIL V3
Programming Languages
1 12 (29.27%) Python
2 8 (19.51%) PHP
2 8 (19.51%) SQL
3 7 (17.07%) C#
4 6 (14.63%) Java
4 6 (14.63%) JavaScript
5 4 (9.76%) Perl
6 2 (4.88%) Bash Shell
6 2 (4.88%) C
6 2 (4.88%) C++
Qualifications
1 14 (34.15%) Degree
Quality Assurance & Compliance
1 2 (4.88%) QA
System Software
1 2 (4.88%) VMware Infrastructure
1 2 (4.88%) Hyper-V
1 2 (4.88%) Active Directory
Vendors
1 11 (26.83%) Red Hat
2 8 (19.51%) Microsoft
3 2 (4.88%) Wind River
3 2 (4.88%) VMware
3 2 (4.88%) Sun
4 1 (2.44%) Oracle
Cambridge, Cambridgeshire
EXCELerate
Salary: Up to £35,000 per annum Circa £35k & Corporate Benefits Package
Posted: 16 hours ago
Cambridge, Cambridgeshire
Oscar Associates (UK) Ltd
Salary: £20000 - £30000 per annum + Benefits
Posted: 17 hours ago
Cambridge
Nigel Frank International Limited - Newcastle
Salary: £40000 - £45000 per annum
Posted: 3 days ago
Central London, London, Hounslow, Slough,...
XIST4 IT LIMITED
Salary: £40-50,000 + 10% Bonus
Posted: 4 days ago
Cambridge
Reed Technology - UK Posting Account
Salary: £40000 - £55000 per annum
Posted: 7 days ago
Cambridge, Cambridgeshire
Cambridge University Press
Posted: 8 days ago