The statistics below represent IT jobs advertised across the Cambridge region that had Technical Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 30 September 2016 with a comparison to same period over 2 years.

3 months to
30 Sep 2016
Same period 2015 Same period 2014
Technical Support
Rank 94 92 105
Rank change year-on-year
-2 +13
Permanent jobs requiring a Technical Support 8 14 15
As % of all permanent IT jobs located in Cambridge 0.67% 0.96% 0.84%
As % of the Job Titles category 0.70% 1.00% 0.85%
Number of salaries quoted 8 13 13
Median salary £40,000 £31,000 £42,500
Median salary % change year-on-year
+29.03% -27.05%
90% offered a salary of more than £36,400 £20,000 £25,500
10% offered a salary of more than £45,750 £40,000 £47,500
UK excluding London median salary £29,000 £28,000 £29,000
% change year-on-year
+3.57% -3.44%
Technical Support
Cambridgeshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Cambridge region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Cambridge
Permanent IT job ads with a match in the
Job Titles category
1146 1405 1758
As % of all permanent IT jobs located in Cambridge 96.46% 96.43% 98.21%
Number of salaries quoted 935 1248 1352
Median salary £43,500 £43,900 £41,500
Median salary % change year-on-year
-0.91% +5.78%
90% offered a salary of more than £25,000 £27,500 £26,000
10% offered a salary of more than £64,500 £55,000 £60,000
UK excluding London median salary £42,500 £40,000 £40,000
% change year-on-year
+6.25% -

Technical Support
Jobs Demand Trend in Cambridge

The demand trend of job ads across the Cambridge region that featured Technical Support in the job title.

Technical Support Jobs Demand Trend in Cambridge

Technical Support
Salary Trend in Cambridge

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Cambridge region.

Technical Support Salary Trend in Cambridge

Technical Support
Salary Histogram in Cambridge

This chart provides a salary histogram for IT jobs citing Technical Support across the Cambridge region over the 3 months to 30 September 2016.

Technical Support Salary Histogram in Cambridge

Technical Support Skill Set
Top 30 Related IT Skills in Cambridge

For the 6 months to 30 September 2016, Technical Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Cambridge region featuring Technical Support in the job title.

1 8 (61.54%) Linux
2 7 (53.85%) Windows
2 7 (53.85%) Python
3 6 (46.15%) Windows Server
4 5 (38.46%) Degree
4 5 (38.46%) Unix
5 4 (30.77%) Life Science
6 3 (23.08%) Postgraduate
7 2 (15.38%) Presales
7 2 (15.38%) Mobile App
7 2 (15.38%) Microsoft Azure
7 2 (15.38%) vSphere
7 2 (15.38%) VMware
7 2 (15.38%) CRM
7 2 (15.38%) Data Mining
7 2 (15.38%) Retail
7 2 (15.38%) Data Protection
7 2 (15.38%) VMware Infrastructure
7 2 (15.38%) Android
7 2 (15.38%) iPhone
7 2 (15.38%) Hyper-V
7 2 (15.38%) Social Media
8 1 (7.69%) Natural Language Processing
8 1 (7.69%) Health Informatics
8 1 (7.69%) Office 365
8 1 (7.69%) Big Data
8 1 (7.69%) Windows 8
8 1 (7.69%) Windows Server 2012
8 1 (7.69%) Windows 7
8 1 (7.69%) PowerShell

Technical Support Skill Set
Top Related IT Skills in Cambridge by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 2 (15.38%) Microsoft Azure
2 1 (7.69%) Office 365
Communications & Networking
1 1 (7.69%) Firewall
1 1 (7.69%) Remote Desktop
Database & Business Intelligence
1 2 (15.38%) Data Mining
2 1 (7.69%) Big Data
2 1 (7.69%) Text Mining
Development Applications
1 1 (7.69%) Selenium
General
1 2 (15.38%) Retail
Libraries, Frameworks & Software Standards
1 1 (7.69%) HTML
1 1 (7.69%) Natural Language Processing
1 1 (7.69%) Web Services
Miscellaneous
1 4 (30.77%) Life Science
2 2 (15.38%) iPhone
2 2 (15.38%) Mobile App
2 2 (15.38%) Social Media
3 1 (7.69%) Health Informatics
3 1 (7.69%) Informatics
Operating Systems
1 8 (61.54%) Linux
2 7 (53.85%) Windows
3 6 (46.15%) Windows Server
4 5 (38.46%) Unix
5 2 (15.38%) Android
6 1 (7.69%) Windows 7
6 1 (7.69%) Windows 8
6 1 (7.69%) Windows Server 2003
6 1 (7.69%) Windows Server 2012
Processes & Methodologies
1 2 (15.38%) CRM
1 2 (15.38%) Data Protection
1 2 (15.38%) Presales
2 1 (7.69%) Automated Testing
2 1 (7.69%) Knowledge Management
2 1 (7.69%) People Management
2 1 (7.69%) Software Testing
2 1 (7.69%) Test Scripting
Programming Languages
1 7 (53.85%) Python
2 1 (7.69%) C++
2 1 (7.69%) JavaScript
2 1 (7.69%) Perl
2 1 (7.69%) PHP
2 1 (7.69%) PowerShell
Qualifications
1 5 (38.46%) Degree
2 3 (23.08%) Postgraduate
Quality Assurance & Compliance
1 1 (7.69%) QA
1 1 (7.69%) SLA
System Software
1 2 (15.38%) Hyper-V
1 2 (15.38%) VMware Infrastructure
1 2 (15.38%) vSphere
2 1 (7.69%) Active Directory
Vendors
1 2 (15.38%) VMware
2 1 (7.69%) Dell
2 1 (7.69%) HP
2 1 (7.69%) Kaspersky
2 1 (7.69%) Microsoft
Cambridge, Cambridgeshire
Edgar Cowen
Posted: 3 days ago