The table below looks at the statistics for the Technical Support role in IT jobs advertised for the Cambridge region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 3 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
3 Aug 2015
Same period 2014 Same period 2013
Technical Support
Rank 89 107 110
Rank change year-on-year
+18 +3
Permanent jobs requiring a Technical Support 18 18 12
As % of all permanent IT jobs located in Cambridge 1.31% 1.00% 0.73%
As % of the Job Titles category 1.38% 1.05% 0.78%
Number of salaries quoted 17 14 8
Average salary £37,550 £41,250 £26,750
Average salary % change year-on-year
-8.96% +54.20%
90% offered a salary of more than £22,300 £28,250 £22,050
10% offered a salary of more than £40,000 £45,000 £28,650
UK excluding London average salary £28,000 £30,000 £31,000
% change year-on-year
-6.66% -3.22%
Technical Support
Cambridgeshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Cambridge region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Cambridge
Permanent IT job ads with a match in the
Job Titles category
1307 1707 1541
As % of all permanent IT jobs located in Cambridge 95.33% 94.47% 93.39%
Number of salaries quoted 1101 1370 1355
Average salary £42,500 £41,000 £40,000
Average salary % change year-on-year
+3.65% +2.50%
90% offered a salary of more than £30,000 £26,000 £30,000
10% offered a salary of more than £55,000 £55,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Technical Support
Jobs Demand Trend in Cambridge

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Cambridge region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Cambridge

Technical Support
Salary Trend in Cambridge

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Cambridge region.

Technical Support Salary Trend in Cambridge

Technical Support
Salary Histogram in Cambridge

This chart provides a salary histogram for IT jobs citing Technical Support across the Cambridge region over the 3 months to 3 August 2015.

Technical Support Salary Histogram in Cambridge

Technical Support
Top 30 Related IT Skills in Cambridge

For the 6 months to 3 August 2015, IT jobs across the Cambridge region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 22 (84.62%) Windows
2 12 (46.15%) Microsoft
3 11 (42.31%) Active Directory
4 10 (38.46%) Linux
5 9 (34.62%) ITIL
6 7 (26.92%) Management Information System
6 7 (26.92%) VMware
6 7 (26.92%) Project Management
6 7 (26.92%) PowerShell
6 7 (26.92%) Enterprise Software
6 7 (26.92%) Line Management
7 6 (23.08%) Windows Server 2008
7 6 (23.08%) DNS
7 6 (23.08%) Microsoft Certification
7 6 (23.08%) MS Excel
8 5 (19.23%) MCSE
8 5 (19.23%) VMware Infrastructure
8 5 (19.23%) MCITP
8 5 (19.23%) Windows 7
8 5 (19.23%) Office 365
9 4 (15.38%) Bash Shell
9 4 (15.38%) Wireless
9 4 (15.38%) Windows Server 2003
9 4 (15.38%) Oracle
9 4 (15.38%) LAN
9 4 (15.38%) WAN
9 4 (15.38%) TCP/IP
10 3 (11.54%) VPN
10 3 (11.54%) DHCP
10 3 (11.54%) SharePoint

Technical Support
Top Related IT Skills in Cambridge by Category

For the 6 months to 3 August 2015, IT jobs across the Cambridge region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (11.54%) SharePoint
1 3 (11.54%) MS Exchange
1 3 (11.54%) IIS
2 2 (7.69%) Apache
2 2 (7.69%) Tomcat
2 2 (7.69%) Exchange Server 2010
2 2 (7.69%) BizTalk Server
2 2 (7.69%) Zope
2 2 (7.69%) Plone
3 1 (3.85%) Exchange Server 2007
3 1 (3.85%) Exchange Server 2013
Applications
1 6 (23.08%) MS Excel
2 1 (3.85%) MS Office
Business Applications
1 2 (7.69%) Tridion
1 2 (7.69%) Dynamics CRM
Cloud Services
1 5 (19.23%) Office 365
2 1 (3.85%) Microsoft Azure
Communications & Networking
1 6 (23.08%) DNS
2 4 (15.38%) TCP/IP
2 4 (15.38%) LAN
2 4 (15.38%) WAN
2 4 (15.38%) Wireless
3 3 (11.54%) DHCP
3 3 (11.54%) VPN
4 2 (7.69%) LDAP
4 2 (7.69%) Firewall
5 1 (3.85%) ADSL
5 1 (3.85%) SAN
Database & Business Intelligence
1 3 (11.54%) SQL Server
2 2 (7.69%) PostgreSQL
Libraries, Frameworks & Software Standards
1 1 (3.85%) .NET
Miscellaneous
1 7 (26.92%) Management Information System
1 7 (26.92%) Enterprise Software
2 3 (11.54%) Analytical Skills
3 1 (3.85%) User Experience
3 1 (3.85%) Mathematics
Operating Systems
1 22 (84.62%) Windows
2 10 (38.46%) Linux
3 6 (23.08%) Windows Server 2008
4 5 (19.23%) Windows 7
5 4 (15.38%) Windows Server 2003
6 2 (7.69%) Debian
6 2 (7.69%) Windows 8
6 2 (7.69%) Windows Server 2012
6 2 (7.69%) CentOS
6 2 (7.69%) Red Hat Enterprise Linux
7 1 (3.85%) Windows Vista
7 1 (3.85%) Mac OS X
7 1 (3.85%) UNIX
Processes & Methodologies
1 9 (34.62%) ITIL
2 7 (26.92%) Project Management
2 7 (26.92%) Line Management
3 3 (11.54%) Configuration Management
4 2 (7.69%) DevOps
4 2 (7.69%) Disaster Recovery
4 2 (7.69%) CRM
5 1 (3.85%) Incident Management
5 1 (3.85%) Coaching
Programming Languages
1 7 (26.92%) PowerShell
2 4 (15.38%) Bash Shell
3 2 (7.69%) Java
3 2 (7.69%) Perl
3 2 (7.69%) SQL
3 2 (7.69%) Python
3 2 (7.69%) Ruby
Qualifications
1 6 (23.08%) Microsoft Certification
2 5 (19.23%) MCSE
2 5 (19.23%) MCITP
3 3 (11.54%) Degree
4 2 (7.69%) LPIC
5 1 (3.85%) MCP
System Software
1 11 (42.31%) Active Directory
2 5 (19.23%) VMware Infrastructure
3 2 (7.69%) Terminal Server
3 2 (7.69%) XenDesktop
4 1 (3.85%) Hyper-V
4 1 (3.85%) XenApp
Systems Management
1 2 (7.69%) Opscode Chef
2 1 (3.85%) Backup Exec
2 1 (3.85%) Symantec Enterprise Vault
Vendors
1 12 (46.15%) Microsoft
2 7 (26.92%) VMware
3 4 (15.38%) Oracle
4 2 (7.69%) Red Hat
4 2 (7.69%) F5
4 2 (7.69%) Citrix
5 1 (3.85%) NetApp
5 1 (3.85%) LogRhythm
5 1 (3.85%) Symantec
5 1 (3.85%) Websense
5 1 (3.85%) Clearswift
5 1 (3.85%) Cisco
5 1 (3.85%) HP
Cambridge, Cambridgeshire
Edgar Cowen
Salary: £25000 - £35000 per annum + Career Progression!
Posted: 4 hours ago
Cambridge, Cambridgeshire
Edgar Cowen
Salary: £20000 - £27000 per annum + Interview slots available!
Posted: 4 hours ago
Cambridge, Cambridgeshire
ENTERPRISE RECRUITMENT LTD
Salary: £35000 - £45000 per annum + Benefits
Posted: 3 days ago
Cambridge, Cambridgeshire
Edgar Cowen
Salary: £20000 - £26000 per annum + Fantastic Base+Benefits
Posted: 6 days ago