The first table below looks at the demand for the Technical Support role in IT jobs advertised for the Cambridge region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 23 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Cambridge region.

Location
3 months to
23 Apr 2014
Same period 2013 Same period 2012
Technical Support
Rank 100 103 111
Rank change year-on-year
+3 +8
Permanent jobs requiring a Technical Support 22 23 13
As % of all permanent IT jobs located in Cambridge 1.20% 1.15% 0.62%
As % of the Job Titles category 1.27% 1.20% 0.64%
Number of salaries quoted 20 15 12
Average salary £31,250 £32,500 £23,375
Average salary % change year-on-year
-3.84% +39.03%
90% offered a salary of more than £25,000 £23,250 £21,500
10% offered a salary of more than £40,000 £39,500 £29,350
UK excluding London average salary £28,000 £30,500 £30,000
% change year-on-year
-8.19% +1.66%
Job Titles Category
Cambridge
Permanent IT job ads with a match in the
Job Titles category
1732 1913 2023
As % of all permanent IT jobs located in Cambridge 94.70% 96.03% 96.15%
Number of salaries quoted 1506 1675 1697
Average salary £40,000 £40,000 £40,000
90% offered a salary of more than £27,500 £30,000 £30,000
10% offered a salary of more than £52,500 £50,000 £54,000
UK excluding London average salary £40,000 £38,000 £38,000
% change year-on-year
+5.26% -
Technical Support
Cambridgeshire

Technical Support
Jobs Demand Trend in Cambridge

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Cambridge region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Cambridge

Technical Support
Salary Trend in Cambridge

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Cambridge region.

Technical Support Salary Trend in Cambridge

Technical Support
Salary Histogram in Cambridge

This chart provides a salary histogram for IT jobs citing Technical Support across the Cambridge region over the 3 months to 23 April 2014.

Technical Support Salary Histogram in Cambridge

Technical Support
Top 30 Related IT Skills in Cambridge

For the 6 months to 23 April 2014, IT jobs across the Cambridge region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 21 (60.00%) Degree
2 19 (54.29%) Linux
3 18 (51.43%) UNIX
4 17 (48.57%) MySQL
5 12 (34.29%) Windows
6 10 (28.57%) Red Hat
7 9 (25.71%) Online Security
7 9 (25.71%) Python
7 9 (25.71%) Ubuntu
7 9 (25.71%) CentOS
8 7 (20.00%) Microsoft
9 6 (17.14%) Time Management
9 6 (17.14%) SQL Server
9 6 (17.14%) SQL
10 5 (14.29%) Oracle
10 5 (14.29%) 3GPP
10 5 (14.29%) SLA
10 5 (14.29%) Active Directory
10 5 (14.29%) Telecoms
10 5 (14.29%) LTE
10 5 (14.29%) Billing
10 5 (14.29%) VoLTE
11 4 (11.43%) HP
11 4 (11.43%) MS Excel
11 4 (11.43%) Web Services
12 3 (8.57%) ITIL
12 3 (8.57%) OLAP
12 3 (8.57%) Crystal Reports
12 3 (8.57%) T-SQL
12 3 (8.57%) MS Office

Technical Support
Top Related IT Skills in Cambridge by Category

For the 6 months to 23 April 2014, IT jobs across the Cambridge region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (8.57%) Apache
2 2 (5.71%) SharePoint
3 1 (2.86%) MS Exchange
3 1 (2.86%) IIS
Applications
1 4 (11.43%) MS Excel
2 3 (8.57%) MS Office
Business Applications
1 2 (5.71%) Dynamics AX
Cloud Services
1 3 (8.57%) SaaS
Communications & Networking
1 5 (14.29%) 3GPP
1 5 (14.29%) LTE
1 5 (14.29%) VoLTE
2 3 (8.57%) DHCP
2 3 (8.57%) HTTP
2 3 (8.57%) DNS
3 2 (5.71%) Firewall
3 2 (5.71%) TCP/IP
3 2 (5.71%) LAN
4 1 (2.86%) VoIP
4 1 (2.86%) WAN
4 1 (2.86%) Wireless
4 1 (2.86%) Network Security
Database & Business Intelligence
1 17 (48.57%) MySQL
2 6 (17.14%) SQL Server
3 3 (8.57%) OLAP
3 3 (8.57%) Crystal Reports
4 2 (5.71%) SQL Server Reporting Services
5 1 (2.86%) IDOL
5 1 (2.86%) Text Mining
General
1 5 (14.29%) Telecoms
1 5 (14.29%) Billing
2 2 (5.71%) Finance
2 2 (5.71%) Retail
3 1 (2.86%) Pharmaceutical
3 1 (2.86%) Advertising
Libraries, Frameworks & Software Standards
1 4 (11.43%) Web Services
2 1 (2.86%) HTML
Miscellaneous
1 2 (5.71%) Management Information System
1 2 (5.71%) Computer Science
2 1 (2.86%) Life Science
2 1 (2.86%) Wiki
2 1 (2.86%) Embedded Systems
2 1 (2.86%) IPTV
2 1 (2.86%) Informatics
2 1 (2.86%) Mathematics
2 1 (2.86%) Physics
Operating Systems
1 19 (54.29%) Linux
2 18 (51.43%) UNIX
3 12 (34.29%) Windows
4 9 (25.71%) Ubuntu
4 9 (25.71%) CentOS
5 2 (5.71%) Windows Server 2012
5 2 (5.71%) Windows Server 2008
Processes & Methodologies
1 9 (25.71%) Online Security
2 6 (17.14%) Time Management
3 3 (8.57%) Analytics
3 3 (8.57%) ITIL
3 3 (8.57%) Incident Management
4 2 (5.71%) Service Management
4 2 (5.71%) Unit Testing
4 2 (5.71%) Business Intelligence
4 2 (5.71%) Logistics
4 2 (5.71%) Business Analytics
5 1 (2.86%) Project Management
5 1 (2.86%) Technical Architecture
Programming Languages
1 9 (25.71%) Python
2 6 (17.14%) SQL
3 3 (8.57%) T-SQL
4 1 (2.86%) C
4 1 (2.86%) C++
4 1 (2.86%) JavaScript
Qualifications
1 21 (60.00%) Degree
2 1 (2.86%) Postgraduate
Quality Assurance & Compliance
1 5 (14.29%) SLA
System Software
1 5 (14.29%) Active Directory
2 2 (5.71%) Hyper-V
3 1 (2.86%) VMware Infrastructure
Systems Management
1 1 (2.86%) FortiGate
Vendors
1 10 (28.57%) Red Hat
2 7 (20.00%) Microsoft
3 5 (14.29%) Oracle
4 4 (11.43%) HP
5 1 (2.86%) Dell
5 1 (2.86%) Citrix
5 1 (2.86%) Cisco
5 1 (2.86%) VMware
Cambridge, Cambridgeshire
Edgar Cowen
Salary: £20000 - £25000 per annum + Awesome Prospects
Posted: 5 hours ago
Cambridge, Cambridgeshire
Deanslist Limited
Salary: From £35,000 to £45,000 per annum + benefits
Posted: 5 days ago
Cambridge, Cambridgeshire
IT Connections
Salary: 35,000 to £45,000
Posted: 6 days ago
Cambridge
OHO Group
Salary: £17000 - £24000 per annum, Benefits: Excellent Benefits Package
Posted: 15 days ago