The table below looks at the statistics for the Technical Support role in IT jobs advertised for the Cambridge region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 23 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
23 Sep 2014
Same period 2013 Same period 2012
Technical Support
Rank 103 99 114
Rank change year-on-year
-4 +15
Permanent jobs requiring a Technical Support 14 14 15
As % of all permanent IT jobs located in Cambridge 0.79% 0.91% 0.74%
As % of the Job Titles category 0.83% 0.95% 0.77%
Number of salaries quoted 12 4 14
Average salary £40,904 £26,750 £31,250
Average salary % change year-on-year
+52.91% -14.40%
90% offered a salary of more than £28,250 £23,250 £21,550
10% offered a salary of more than £47,500 £55,800 £40,000
UK excluding London average salary £30,000 £30,000 £28,500
% change year-on-year
- +5.26%
Technical Support
Cambridgeshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Cambridge region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Cambridge
Permanent IT job ads with a match in the
Job Titles category
1687 1466 1943
As % of all permanent IT jobs located in Cambridge 95.47% 95.13% 96.14%
Number of salaries quoted 1301 1278 1718
Average salary £40,000 £40,000 £37,500
Average salary % change year-on-year
- +6.66%
90% offered a salary of more than £26,000 £27,500 £27,500
10% offered a salary of more than £55,000 £50,000 £57,500
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Technical Support
Jobs Demand Trend in Cambridge

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Cambridge region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Cambridge

Technical Support
Salary Trend in Cambridge

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Cambridge region.

Technical Support Salary Trend in Cambridge

Technical Support
Salary Histogram in Cambridge

This chart provides a salary histogram for IT jobs citing Technical Support across the Cambridge region over the 3 months to 23 September 2014.

Technical Support Salary Histogram in Cambridge

Technical Support
Top 30 Related IT Skills in Cambridge

For the 6 months to 23 September 2014, IT jobs across the Cambridge region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 17 (43.59%) UNIX
2 13 (33.33%) Windows
3 12 (30.77%) Linux
4 11 (28.21%) SQL
4 11 (28.21%) Degree
5 10 (25.64%) Python
6 9 (23.08%) MySQL
6 9 (23.08%) MS Excel
6 9 (23.08%) Microsoft
7 8 (20.51%) C#
7 8 (20.51%) PHP
7 8 (20.51%) .NET
8 7 (17.95%) Java
8 7 (17.95%) SQL Server
8 7 (17.95%) Red Hat
8 7 (17.95%) SQL Server Reporting Services
8 7 (17.95%) Dynamics AX
9 6 (15.38%) HTML
9 6 (15.38%) JavaScript
9 6 (15.38%) Advertising
10 5 (12.82%) ASP.NET
10 5 (12.82%) Online Security
10 5 (12.82%) Manufacturing
10 5 (12.82%) Ubuntu
10 5 (12.82%) CentOS
11 4 (10.26%) Perl
12 3 (7.69%) CSS
12 3 (7.69%) XML
12 3 (7.69%) Solaris
12 3 (7.69%) Telecoms

Technical Support
Top Related IT Skills in Cambridge by Category

For the 6 months to 23 September 2014, IT jobs across the Cambridge region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (7.69%) Moodle
2 2 (5.13%) WebLogic
3 1 (2.56%) SharePoint
Applications
1 9 (23.08%) MS Excel
2 1 (2.56%) MS Office
Business Applications
1 7 (17.95%) Dynamics AX
Communications & Networking
1 2 (5.13%) 3GPP
1 2 (5.13%) SS7
1 2 (5.13%) Radio Access Network
2 1 (2.56%) INAP
2 1 (2.56%) DHCP
2 1 (2.56%) TCP/IP
2 1 (2.56%) DNS
Database & Business Intelligence
1 9 (23.08%) MySQL
2 7 (17.95%) SQL Server
2 7 (17.95%) SQL Server Reporting Services
3 1 (2.56%) SQL Server Analysis Services
General
1 6 (15.38%) Advertising
2 5 (12.82%) Manufacturing
3 3 (7.69%) Marketing
3 3 (7.69%) Telecoms
4 1 (2.56%) Finance
4 1 (2.56%) Retail
4 1 (2.56%) German Language
Libraries, Frameworks & Software Standards
1 8 (20.51%) .NET
2 6 (15.38%) HTML
3 5 (12.82%) ASP.NET
4 3 (7.69%) CSS
4 3 (7.69%) XML
5 2 (5.13%) J2EE
6 1 (2.56%) Web Services
Miscellaneous
1 3 (7.69%) VLE
2 1 (2.56%) Visualisation
2 1 (2.56%) Management Information System
Operating Systems
1 17 (43.59%) UNIX
2 13 (33.33%) Windows
3 12 (30.77%) Linux
4 5 (12.82%) Ubuntu
4 5 (12.82%) CentOS
5 3 (7.69%) Solaris
6 2 (5.13%) Red Hat Enterprise Linux
7 1 (2.56%) Windows Server 2012
7 1 (2.56%) Windows Server 2008
Processes & Methodologies
1 5 (12.82%) Online Security
2 3 (7.69%) Release Management
2 3 (7.69%) Performance Tuning
3 2 (5.13%) Disaster Recovery
3 2 (5.13%) Coaching
3 2 (5.13%) Performance Management
3 2 (5.13%) ITIL V3
3 2 (5.13%) ITIL
4 1 (2.56%) ERP
4 1 (2.56%) Business Intelligence
4 1 (2.56%) Service Management
4 1 (2.56%) Unit Testing
4 1 (2.56%) Logistics
4 1 (2.56%) Business Analytics
4 1 (2.56%) Analytics
4 1 (2.56%) Line Management
Programming Languages
1 11 (28.21%) SQL
2 10 (25.64%) Python
3 8 (20.51%) PHP
3 8 (20.51%) C#
4 7 (17.95%) Java
5 6 (15.38%) JavaScript
6 4 (10.26%) Perl
7 2 (5.13%) C++
7 2 (5.13%) C
7 2 (5.13%) Bash Shell
Qualifications
1 11 (28.21%) Degree
Quality Assurance & Compliance
1 2 (5.13%) QA
2 1 (2.56%) SLA
System Software
1 2 (5.13%) VMware Infrastructure
2 1 (2.56%) Hyper-V
2 1 (2.56%) Active Directory
Vendors
1 9 (23.08%) Microsoft
2 7 (17.95%) Red Hat
3 3 (7.69%) VMware
4 2 (5.13%) Wind River
4 2 (5.13%) Sun
4 2 (5.13%) Oracle
Cambridge, Cambridgeshire
ECM Selection
Salary: £Competitive
Posted: 6 days ago
Cambridge, Cambridgeshire
Oscar Associates (UK) Ltd
Salary: £20000 - £30000 per annum + Benefits
Posted: 6 days ago
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The Bridge Ltd
Salary: Excellent + bonus + bens
Posted: 6 days ago
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Computer People
Salary: £20000.00 - £30000.00 per annum + Excellent Benefits
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Cambridge
Nigel Frank International Limited - Newcastle
Salary: £40000 - £45000 per annum
Posted: 19 days ago
Cambridge
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Salary: £30000 - £40000 per annum + Package
Posted: 26 days ago