The table below looks at the statistics for the Technical Support role in IT jobs advertised for the Cambridge region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 24 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Dec 2014
Same period 2013 Same period 2012
Technical Support
Rank 90 97 104
Rank change year-on-year
+7 +7
Permanent jobs requiring a Technical Support 19 13 22
As % of all permanent IT jobs located in Cambridge 1.10% 0.88% 1.17%
As % of the Job Titles category 1.15% 0.91% 1.23%
Number of salaries quoted 17 6 20
Average salary £40,000 £37,500 £28,250
Average salary % change year-on-year
+6.66% +32.74%
90% offered a salary of more than £25,000 £28,250 £22,000
10% offered a salary of more than £50,000 £60,000 £37,600
UK excluding London average salary £30,500 £31,500 £30,000
% change year-on-year
-3.17% +5.00%
Technical Support
Cambridgeshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Cambridge region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Cambridge
Permanent IT job ads with a match in the
Job Titles category
1646 1422 1784
As % of all permanent IT jobs located in Cambridge 95.20% 96.41% 94.49%
Number of salaries quoted 1309 1148 1503
Average salary £40,000 £40,000 £37,500
Average salary % change year-on-year
- +6.66%
90% offered a salary of more than £25,000 £26,500 £25,500
10% offered a salary of more than £55,000 £52,500 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Technical Support
Jobs Demand Trend in Cambridge

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Cambridge region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Cambridge

Technical Support
Salary Trend in Cambridge

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Cambridge region.

Technical Support Salary Trend in Cambridge

Technical Support
Salary Histogram in Cambridge

This chart provides a salary histogram for IT jobs citing Technical Support across the Cambridge region over the 3 months to 24 December 2014.

Technical Support Salary Histogram in Cambridge

Technical Support
Top 30 Related IT Skills in Cambridge

For the 6 months to 24 December 2014, IT jobs across the Cambridge region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 13 (39.39%) Microsoft
2 11 (33.33%) SQL
3 8 (24.24%) ITIL
3 8 (24.24%) Linux
3 8 (24.24%) VMware
4 6 (18.18%) SQL Server
4 6 (18.18%) Windows
4 6 (18.18%) Dynamics AX
4 6 (18.18%) Marketing
4 6 (18.18%) ITIL V3
5 5 (15.15%) C#
5 5 (15.15%) .NET
5 5 (15.15%) Oracle
5 5 (15.15%) MS Excel
5 5 (15.15%) SLA
5 5 (15.15%) SQL Server Reporting Services
6 4 (12.12%) HTML
6 4 (12.12%) JavaScript
6 4 (12.12%) MySQL
6 4 (12.12%) ASP.NET
6 4 (12.12%) CSS
6 4 (12.12%) Web Services
6 4 (12.12%) Telecoms
6 4 (12.12%) Manufacturing
6 4 (12.12%) Advertising
6 4 (12.12%) Degree
6 4 (12.12%) VMware Infrastructure
7 3 (9.09%) Java
7 3 (9.09%) PHP
7 3 (9.09%) SharePoint

Technical Support
Top Related IT Skills in Cambridge by Category

For the 6 months to 24 December 2014, IT jobs across the Cambridge region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (9.09%) SharePoint
1 3 (9.09%) Moodle
2 2 (6.06%) IIS
Applications
1 5 (15.15%) MS Excel
2 2 (6.06%) MS Office
Business Applications
1 6 (18.18%) Dynamics AX
Communications & Networking
1 3 (9.09%) DNS
2 2 (6.06%) Internet
2 2 (6.06%) SS7
2 2 (6.06%) iSCSI
2 2 (6.06%) DHCP
3 1 (3.03%) LTE
3 1 (3.03%) INAP
3 1 (3.03%) Firewall
3 1 (3.03%) TETRA
3 1 (3.03%) 3G
3 1 (3.03%) Bluetooth
3 1 (3.03%) GSM
Database & Business Intelligence
1 6 (18.18%) SQL Server
2 5 (15.15%) SQL Server Reporting Services
3 4 (12.12%) MySQL
4 1 (3.03%) SQL Server Analysis Services
4 1 (3.03%) SQL Server 2008
General
1 6 (18.18%) Marketing
2 4 (12.12%) Telecoms
2 4 (12.12%) Manufacturing
2 4 (12.12%) Advertising
3 2 (6.06%) French Language
3 2 (6.06%) German Language
3 2 (6.06%) Electronics
Libraries, Frameworks & Software Standards
1 5 (15.15%) .NET
2 4 (12.12%) ASP.NET
2 4 (12.12%) CSS
2 4 (12.12%) HTML
2 4 (12.12%) Web Services
3 1 (3.03%) JSP
Miscellaneous
1 3 (9.09%) VLE
1 3 (9.09%) Computer Science
2 2 (6.06%) User Experience
2 2 (6.06%) PKI
2 2 (6.06%) Mathematics
2 2 (6.06%) Management Information System
2 2 (6.06%) Clustering
3 1 (3.03%) Visualisation
Operating Systems
1 8 (24.24%) Linux
2 6 (18.18%) Windows
3 2 (6.06%) UNIX
4 1 (3.03%) Solaris
Processes & Methodologies
1 8 (24.24%) ITIL
2 6 (18.18%) ITIL V3
3 3 (9.09%) Performance Tuning
3 3 (9.09%) Release Management
3 3 (9.09%) Coaching
4 2 (6.06%) Service Delivery
4 2 (6.06%) Data Security
4 2 (6.06%) Software Engineering
4 2 (6.06%) Server Monitoring
4 2 (6.06%) DevOps
5 1 (3.03%) CRM
5 1 (3.03%) ERP
5 1 (3.03%) B2B
5 1 (3.03%) Project Management
Programming Languages
1 11 (33.33%) SQL
2 5 (15.15%) C#
3 4 (12.12%) JavaScript
4 3 (9.09%) PHP
4 3 (9.09%) Java
5 2 (6.06%) PowerShell
6 1 (3.03%) C++
Qualifications
1 4 (12.12%) Degree
2 1 (3.03%) SC Cleared
2 1 (3.03%) Security Cleared
Quality Assurance & Compliance
1 5 (15.15%) SLA
2 1 (3.03%) QA
System Software
1 4 (12.12%) VMware Infrastructure
2 2 (6.06%) vSphere
2 2 (6.06%) VMware ESXi
Systems Management
1 2 (6.06%) SCCM
Vendors
1 13 (39.39%) Microsoft
2 8 (24.24%) VMware
3 5 (15.15%) Oracle
4 2 (6.06%) Cisco
4 2 (6.06%) F5
5 1 (3.03%) Red Hat
Cambridge, Cambridgeshire
ENTERPRISE RECRUITMENT LTD
Salary: £38000 to £45000 per annum - Bonus,Pension,BUPA
Posted: 9 days ago
Cambridge, Cambridgeshire
Cambridge Assessment
Salary: From £35,000 to £39,400 per annum
Posted: 16 days ago
Cambridge, Cambridgeshire
Cambridge Assessment
Posted: 16 days ago