The first table below looks at the demand for the Technical Support role in IT jobs advertised for the Cambridge region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 16 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Cambridge region.

Location
3 months to
16 Apr 2014
Same period 2013 Same period 2012
Technical Support
Rank 98 110 117
Rank change year-on-year
+12 +7
Permanent jobs requiring a Technical Support 21 23 13
As % of all permanent IT jobs located in Cambridge 1.15% 1.14% 0.63%
As % of the Job Titles category 1.21% 1.18% 0.66%
Number of salaries quoted 19 15 12
Average salary £37,500 £32,500 £23,250
Average salary % change year-on-year
+15.38% +39.78%
90% offered a salary of more than £25,000 £23,250 £21,500
10% offered a salary of more than £41,000 £40,100 £27,550
UK excluding London average salary £28,000 £30,500 £31,000
% change year-on-year
-8.19% -1.61%
Job Titles Category
Cambridge
Permanent IT job ads with a match in the
Job Titles category
1734 1949 1981
As % of all permanent IT jobs located in Cambridge 94.96% 96.20% 95.79%
Number of salaries quoted 1511 1706 1659
Average salary £40,000 £40,000 £40,000
90% offered a salary of more than £27,500 £30,000 £30,000
10% offered a salary of more than £52,500 £50,000 £52,500
UK excluding London average salary £40,000 £38,500 £38,000
% change year-on-year
+3.89% +1.31%
Technical Support
Cambridgeshire

Technical Support
Jobs Demand Trend in Cambridge

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Cambridge region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Cambridge

Technical Support
Salary Trend in Cambridge

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Cambridge region.

Technical Support Salary Trend in Cambridge

Technical Support
Salary Histogram in Cambridge

This chart provides a salary histogram for IT jobs citing Technical Support across the Cambridge region over the 3 months to 16 April 2014.

Technical Support Salary Histogram in Cambridge

Technical Support
Top 30 Related IT Skills in Cambridge

For the 6 months to 16 April 2014, IT jobs across the Cambridge region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 21 (60.00%) Degree
2 19 (54.29%) Linux
3 17 (48.57%) MySQL
3 17 (48.57%) UNIX
4 12 (34.29%) Windows
5 9 (25.71%) Red Hat
6 8 (22.86%) Online Security
6 8 (22.86%) Python
6 8 (22.86%) Ubuntu
6 8 (22.86%) CentOS
7 7 (20.00%) Time Management
7 7 (20.00%) Microsoft
8 6 (17.14%) SQL Server
8 6 (17.14%) SQL
9 5 (14.29%) LTE
9 5 (14.29%) Billing
9 5 (14.29%) VoLTE
9 5 (14.29%) Oracle
9 5 (14.29%) 3GPP
9 5 (14.29%) Telecoms
9 5 (14.29%) Active Directory
9 5 (14.29%) HP
9 5 (14.29%) SLA
10 4 (11.43%) HTTP
10 4 (11.43%) MS Excel
10 4 (11.43%) Apache
10 4 (11.43%) Web Services
10 4 (11.43%) ITIL
10 4 (11.43%) SaaS
10 4 (11.43%) Incident Management

Technical Support
Top Related IT Skills in Cambridge by Category

For the 6 months to 16 April 2014, IT jobs across the Cambridge region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (11.43%) Apache
2 2 (5.71%) SharePoint
3 1 (2.86%) MS Exchange
3 1 (2.86%) IIS
Applications
1 4 (11.43%) MS Excel
2 3 (8.57%) MS Office
Business Applications
1 2 (5.71%) Dynamics AX
Cloud Services
1 4 (11.43%) SaaS
Communications & Networking
1 5 (14.29%) LTE
1 5 (14.29%) VoLTE
1 5 (14.29%) 3GPP
2 4 (11.43%) HTTP
3 3 (8.57%) DNS
3 3 (8.57%) DHCP
4 2 (5.71%) Firewall
4 2 (5.71%) LAN
4 2 (5.71%) TCP/IP
5 1 (2.86%) Network Security
5 1 (2.86%) VoIP
5 1 (2.86%) WAN
5 1 (2.86%) Wireless
Database & Business Intelligence
1 17 (48.57%) MySQL
2 6 (17.14%) SQL Server
3 3 (8.57%) OLAP
3 3 (8.57%) Crystal Reports
4 2 (5.71%) IDOL
4 2 (5.71%) SQL Server Reporting Services
5 1 (2.86%) Text Mining
General
1 5 (14.29%) Billing
1 5 (14.29%) Telecoms
2 2 (5.71%) Finance
2 2 (5.71%) Retail
3 1 (2.86%) Pharmaceutical
3 1 (2.86%) Advertising
Libraries, Frameworks & Software Standards
1 4 (11.43%) Web Services
2 1 (2.86%) HTML
Miscellaneous
1 2 (5.71%) Management Information System
1 2 (5.71%) Computer Science
2 1 (2.86%) Wiki
2 1 (2.86%) Life Science
2 1 (2.86%) IPTV
2 1 (2.86%) Informatics
2 1 (2.86%) Mathematics
2 1 (2.86%) Physics
2 1 (2.86%) Embedded Systems
Operating Systems
1 19 (54.29%) Linux
2 17 (48.57%) UNIX
3 12 (34.29%) Windows
4 8 (22.86%) Ubuntu
4 8 (22.86%) CentOS
5 2 (5.71%) Windows Server 2008
5 2 (5.71%) Windows Server 2012
Processes & Methodologies
1 8 (22.86%) Online Security
2 7 (20.00%) Time Management
3 4 (11.43%) ITIL
3 4 (11.43%) Incident Management
4 3 (8.57%) Analytics
5 2 (5.71%) Service Management
5 2 (5.71%) Business Intelligence
5 2 (5.71%) Business Analytics
5 2 (5.71%) Logistics
5 2 (5.71%) Unit Testing
6 1 (2.86%) Technical Architecture
6 1 (2.86%) Project Management
Programming Languages
1 8 (22.86%) Python
2 6 (17.14%) SQL
3 3 (8.57%) T-SQL
4 1 (2.86%) C
4 1 (2.86%) C++
4 1 (2.86%) JavaScript
Qualifications
1 21 (60.00%) Degree
2 1 (2.86%) Postgraduate
Quality Assurance & Compliance
1 5 (14.29%) SLA
System Software
1 5 (14.29%) Active Directory
2 2 (5.71%) Hyper-V
3 1 (2.86%) VMware Infrastructure
Systems Management
1 1 (2.86%) FortiGate
Vendors
1 9 (25.71%) Red Hat
2 7 (20.00%) Microsoft
3 5 (14.29%) Oracle
3 5 (14.29%) HP
4 1 (2.86%) Cisco
4 1 (2.86%) Dell
4 1 (2.86%) Citrix
4 1 (2.86%) VMware
Cambridge, Cambridgeshire
IT Connections
Salary: 35,000 to £45,000
Posted: 5 days ago
Cambridge
OHO Group
Salary: £17000 - £24000 per annum, Benefits: Excellent Benefits Package
Posted: 7 days ago