The table below looks at the statistics for the Technical Support role in IT jobs advertised for the Cambridge region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 6 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
6 Mar 2015
Same period 2014 Same period 2013
Technical Support
Rank 96 100 90
Rank change year-on-year
+4 -10
Permanent jobs requiring a Technical Support 14 12 27
As % of all permanent IT jobs located in Cambridge 0.96% 0.80% 1.49%
As % of the Job Titles category 0.99% 0.84% 1.55%
Number of salaries quoted 9 11 17
Average salary £40,000 £40,000 £32,500
Average salary % change year-on-year
- +23.07%
90% offered a salary of more than £34,500 £25,000 £22,000
10% offered a salary of more than £50,000 £82,500 £39,900
UK excluding London average salary £31,500 £28,000 £30,250
% change year-on-year
+12.50% -7.43%
Technical Support
Cambridgeshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Cambridge region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Cambridge
Permanent IT job ads with a match in the
Job Titles category
1411 1430 1743
As % of all permanent IT jobs located in Cambridge 96.38% 95.65% 96.09%
Number of salaries quoted 1125 1250 1508
Average salary £42,500 £40,000 £40,000
Average salary % change year-on-year
+6.25% -
90% offered a salary of more than £26,000 £27,500 £27,500
10% offered a salary of more than £56,500 £55,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Technical Support
Jobs Demand Trend in Cambridge

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Cambridge region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Cambridge

Technical Support
Salary Trend in Cambridge

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Cambridge region.

Technical Support Salary Trend in Cambridge

Technical Support
Salary Histogram in Cambridge

This chart provides a salary histogram for IT jobs citing Technical Support across the Cambridge region over the 3 months to 6 March 2015.

Technical Support Salary Histogram in Cambridge

Technical Support
Top 30 Related IT Skills in Cambridge

For the 6 months to 6 March 2015, IT jobs across the Cambridge region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 14 (45.16%) Microsoft
2 13 (41.94%) Windows
3 12 (38.71%) Linux
4 10 (32.26%) ITIL
4 10 (32.26%) VMware
5 9 (29.03%) SQL
6 7 (22.58%) Oracle
7 5 (16.13%) SQL Server
7 5 (16.13%) SLA
7 5 (16.13%) DNS
7 5 (16.13%) F5
7 5 (16.13%) DevOps
7 5 (16.13%) VMware Infrastructure
8 4 (12.90%) ITIL V3
8 4 (12.90%) Web Services
8 4 (12.90%) SharePoint
8 4 (12.90%) .NET
8 4 (12.90%) C#
8 4 (12.90%) Java
8 4 (12.90%) Marketing
8 4 (12.90%) Degree
9 3 (9.68%) Dynamics AX
9 3 (9.68%) Computer Science
9 3 (9.68%) Management Information System
9 3 (9.68%) IIS
9 3 (9.68%) MS Office
9 3 (9.68%) DHCP
9 3 (9.68%) Coaching
9 3 (9.68%) PowerShell
9 3 (9.68%) VCP4

Technical Support
Top Related IT Skills in Cambridge by Category

For the 6 months to 6 March 2015, IT jobs across the Cambridge region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (12.90%) SharePoint
2 3 (9.68%) IIS
3 1 (3.23%) BizTalk Server
Applications
1 3 (9.68%) MS Office
2 2 (6.45%) MS Excel
Business Applications
1 3 (9.68%) Dynamics AX
2 1 (3.23%) Tridion
Communications & Networking
1 5 (16.13%) DNS
2 3 (9.68%) DHCP
3 2 (6.45%) Internet
3 2 (6.45%) Firewall
3 2 (6.45%) iSCSI
4 1 (3.23%) LTE
4 1 (3.23%) TETRA
4 1 (3.23%) 3G
4 1 (3.23%) LDAP
4 1 (3.23%) Bluetooth
4 1 (3.23%) GSM
Database & Business Intelligence
1 5 (16.13%) SQL Server
2 2 (6.45%) SQL Server Reporting Services
3 1 (3.23%) SQL Server 2008
General
1 4 (12.90%) Marketing
2 2 (6.45%) French Language
2 2 (6.45%) German Language
2 2 (6.45%) Electronics
2 2 (6.45%) Telecoms
2 2 (6.45%) Manufacturing
2 2 (6.45%) Advertising
Libraries, Frameworks & Software Standards
1 4 (12.90%) .NET
1 4 (12.90%) Web Services
2 2 (6.45%) ASP.NET
3 1 (3.23%) CSS
3 1 (3.23%) JSP
3 1 (3.23%) HTML
Miscellaneous
1 3 (9.68%) Management Information System
1 3 (9.68%) Computer Science
2 2 (6.45%) User Experience
2 2 (6.45%) Clustering
2 2 (6.45%) PKI
2 2 (6.45%) Mathematics
3 1 (3.23%) Analytical Skills
3 1 (3.23%) Enterprise Software
Operating Systems
1 13 (41.94%) Windows
2 12 (38.71%) Linux
3 2 (6.45%) CentOS
3 2 (6.45%) Red Hat Enterprise Linux
3 2 (6.45%) UNIX
4 1 (3.23%) Apple iOS
4 1 (3.23%) Windows Server 2012
4 1 (3.23%) Windows Server 2003
4 1 (3.23%) Android
4 1 (3.23%) Windows Server 2008
Processes & Methodologies
1 10 (32.26%) ITIL
2 5 (16.13%) DevOps
3 4 (12.90%) ITIL V3
4 3 (9.68%) Coaching
5 2 (6.45%) Server Monitoring
5 2 (6.45%) Project Management
5 2 (6.45%) Service Delivery
5 2 (6.45%) Data Security
5 2 (6.45%) Software Engineering
6 1 (3.23%) Android Development
6 1 (3.23%) iOS Development
6 1 (3.23%) CRM
6 1 (3.23%) B2B
6 1 (3.23%) Line Management
Programming Languages
1 9 (29.03%) SQL
2 4 (12.90%) C#
2 4 (12.90%) Java
3 3 (9.68%) PowerShell
4 2 (6.45%) Bash Shell
4 2 (6.45%) C++
4 2 (6.45%) Ruby
4 2 (6.45%) Perl
5 1 (3.23%) C
5 1 (3.23%) JavaScript
Qualifications
1 4 (12.90%) Degree
2 3 (9.68%) VCP4
3 1 (3.23%) SC Cleared
3 1 (3.23%) Security Cleared
Quality Assurance & Compliance
1 5 (16.13%) SLA
2 1 (3.23%) QA
System Software
1 5 (16.13%) VMware Infrastructure
2 2 (6.45%) vSphere
2 2 (6.45%) VMware ESXi
3 1 (3.23%) Hyper-V
3 1 (3.23%) Active Directory
3 1 (3.23%) Terminal Server
Systems Management
1 2 (6.45%) SCCM
1 2 (6.45%) Opscode Chef
Vendors
1 14 (45.16%) Microsoft
2 10 (32.26%) VMware
3 7 (22.58%) Oracle
4 5 (16.13%) F5
5 2 (6.45%) Cisco
Cambridge, Cambridgeshire
Edgar Cowen
Salary: £25000 - £35000 per annum + Career Progression!
Posted: 2 days ago
Cambridge, Cambridgeshire
EXCELerate
Salary: To £55k plus bonus plus pension and healthcare
Posted: 3 days ago
Cambridge, Cambridgeshire
Biovia
Salary: Competitive salary & benefits package
Posted: 10 days ago