The table below looks at the statistics for the Technical Support role in IT jobs advertised for the Cambridge region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 3 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
3 Jul 2015
Same period 2014 Same period 2013
Technical Support
Rank 89 103 107
Rank change year-on-year
+14 +4
Permanent jobs requiring a Technical Support 16 22 11
As % of all permanent IT jobs located in Cambridge 1.10% 1.25% 0.67%
As % of the Job Titles category 1.16% 1.33% 0.71%
Number of salaries quoted 15 18 11
Average salary £24,500 £40,000 £27,000
Average salary % change year-on-year
-38.75% +48.14%
90% offered a salary of more than £20,700 £25,000 £23,250
10% offered a salary of more than £40,000 £45,000 £32,500
UK excluding London average salary £28,000 £30,000 £30,500
% change year-on-year
-6.66% -1.63%
Technical Support
Cambridgeshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Cambridge region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Cambridge
Permanent IT job ads with a match in the
Job Titles category
1384 1649 1548
As % of all permanent IT jobs located in Cambridge 95.25% 93.91% 94.05%
Number of salaries quoted 1170 1358 1397
Average salary £43,000 £40,000 £40,000
Average salary % change year-on-year
+7.50% -
90% offered a salary of more than £29,000 £26,000 £30,000
10% offered a salary of more than £55,000 £55,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Technical Support
Jobs Demand Trend in Cambridge

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Cambridge region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Cambridge

Technical Support
Salary Trend in Cambridge

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Cambridge region.

Technical Support Salary Trend in Cambridge

Technical Support
Salary Histogram in Cambridge

This chart provides a salary histogram for IT jobs citing Technical Support across the Cambridge region over the 3 months to 3 July 2015.

Technical Support Salary Histogram in Cambridge

Technical Support
Top 30 Related IT Skills in Cambridge

For the 6 months to 3 July 2015, IT jobs across the Cambridge region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 20 (80.00%) Windows
2 12 (48.00%) Microsoft
3 11 (44.00%) Linux
4 8 (32.00%) ITIL
4 8 (32.00%) Active Directory
4 8 (32.00%) VMware
5 7 (28.00%) VMware Infrastructure
6 6 (24.00%) Oracle
6 6 (24.00%) Windows Server 2008
7 5 (20.00%) Windows 7
7 5 (20.00%) Office 365
7 5 (20.00%) DNS
8 4 (16.00%) Project Management
8 4 (16.00%) Windows Server 2003
8 4 (16.00%) Management Information System
8 4 (16.00%) Wireless
8 4 (16.00%) TCP/IP
8 4 (16.00%) LAN
8 4 (16.00%) WAN
8 4 (16.00%) DevOps
8 4 (16.00%) Line Management
8 4 (16.00%) Enterprise Software
8 4 (16.00%) F5
8 4 (16.00%) Bash Shell
8 4 (16.00%) PowerShell
9 3 (12.00%) Analytical Skills
9 3 (12.00%) DHCP
9 3 (12.00%) SharePoint
9 3 (12.00%) MS Exchange
9 3 (12.00%) MS Excel

Technical Support
Top Related IT Skills in Cambridge by Category

For the 6 months to 3 July 2015, IT jobs across the Cambridge region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (12.00%) SharePoint
1 3 (12.00%) MS Exchange
1 3 (12.00%) IIS
2 2 (8.00%) Apache
2 2 (8.00%) Tomcat
2 2 (8.00%) Exchange Server 2010
2 2 (8.00%) BizTalk Server
2 2 (8.00%) Zope
2 2 (8.00%) Plone
3 1 (4.00%) Exchange Server 2007
3 1 (4.00%) Exchange Server 2013
Applications
1 3 (12.00%) MS Excel
2 2 (8.00%) MS Office
Business Applications
1 2 (8.00%) Tridion
1 2 (8.00%) Dynamics CRM
Cloud Services
1 5 (20.00%) Office 365
2 1 (4.00%) Microsoft Azure
Communications & Networking
1 5 (20.00%) DNS
2 4 (16.00%) TCP/IP
2 4 (16.00%) LAN
2 4 (16.00%) WAN
2 4 (16.00%) Wireless
3 3 (12.00%) DHCP
3 3 (12.00%) VPN
4 2 (8.00%) LDAP
5 1 (4.00%) ADSL
5 1 (4.00%) SAN
5 1 (4.00%) Firewall
Database & Business Intelligence
1 3 (12.00%) SQL Server
2 2 (8.00%) PostgreSQL
Libraries, Frameworks & Software Standards
1 2 (8.00%) .NET
Miscellaneous
1 4 (16.00%) Management Information System
1 4 (16.00%) Enterprise Software
2 3 (12.00%) Analytical Skills
3 1 (4.00%) User Experience
3 1 (4.00%) Mathematics
Operating Systems
1 20 (80.00%) Windows
2 11 (44.00%) Linux
3 6 (24.00%) Windows Server 2008
4 5 (20.00%) Windows 7
5 4 (16.00%) Windows Server 2003
6 2 (8.00%) Debian
6 2 (8.00%) CentOS
6 2 (8.00%) Red Hat Enterprise Linux
6 2 (8.00%) Windows 8
6 2 (8.00%) Windows Server 2012
7 1 (4.00%) Apple iOS
7 1 (4.00%) UNIX
7 1 (4.00%) Mac OS X
7 1 (4.00%) Windows Vista
7 1 (4.00%) Android
Processes & Methodologies
1 8 (32.00%) ITIL
2 4 (16.00%) DevOps
2 4 (16.00%) Line Management
2 4 (16.00%) Project Management
3 3 (12.00%) Configuration Management
4 2 (8.00%) CRM
5 1 (4.00%) Coaching
5 1 (4.00%) Disaster Recovery
5 1 (4.00%) Incident Management
5 1 (4.00%) Android Development
5 1 (4.00%) iOS Development
Programming Languages
1 4 (16.00%) PowerShell
1 4 (16.00%) Bash Shell
2 2 (8.00%) Java
2 2 (8.00%) Perl
2 2 (8.00%) SQL
2 2 (8.00%) Python
2 2 (8.00%) Ruby
3 1 (4.00%) C
3 1 (4.00%) C#
3 1 (4.00%) C++
Qualifications
1 3 (12.00%) Microsoft Certification
2 2 (8.00%) LPIC
2 2 (8.00%) MCITP
2 2 (8.00%) Degree
2 2 (8.00%) MCSE
3 1 (4.00%) MCP
System Software
1 8 (32.00%) Active Directory
2 7 (28.00%) VMware Infrastructure
3 2 (8.00%) Terminal Server
3 2 (8.00%) XenDesktop
4 1 (4.00%) Hyper-V
4 1 (4.00%) XenApp
Systems Management
1 2 (8.00%) Opscode Chef
2 1 (4.00%) Backup Exec
2 1 (4.00%) Symantec Enterprise Vault
Vendors
1 12 (48.00%) Microsoft
2 8 (32.00%) VMware
3 6 (24.00%) Oracle
4 4 (16.00%) F5
5 2 (8.00%) Citrix
5 2 (8.00%) Red Hat
6 1 (4.00%) Symantec
6 1 (4.00%) Websense
6 1 (4.00%) Clearswift
6 1 (4.00%) Cisco
6 1 (4.00%) HP
6 1 (4.00%) NetApp
6 1 (4.00%) LogRhythm
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IT Connections
Salary: Up to £40,000
Posted: 17 hours ago
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Edgar Cowen
Salary: £20000 - £30000 per annum + Hands on training!
Posted: 2 days ago
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Salary: £20000 - £25000 per annum + FANTASTIC PROSPECTS
Posted: 3 days ago
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Salary: £35000 - £45000 per annum + Fantastic Opportunity
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Salary: Competitive
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Salary: Competitive
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