Cambridgeshire 1st Line Support Jobs

The table below looks at the demand for the 1st Line Support role in IT jobs within the Cambridgeshire region compared to all other Job Titles we currently track. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support in their job title over the 3 months to 10 October 2008 with a comparison to the same period last year.

First Line Support
Location Aberdeen Abingdon Andover Ascot Aylesbury Barking Barnet Basildon Basingstoke Bath Bedford Bedfordshire Bellshill Berkshire Billericay Billingham Birmingham Bishop's Stortford Blackburn Bracknell Bradford Brighton Bristol Bromley Buckinghamshire Bury St Edmunds Cambridge Cambridgeshire Canary Wharf Cardiff Chelmsford Cheshire Chessington Chesterfield Chippenham City of London Corby Coventry Cranleigh Crawley Crewe Croydon Cumbria Daventry Derby Derbyshire Devon Docklands, London Dorking Dorset Dudley Dunstable Durham East Grinstead East Midlands East of England East Sussex East Yorkshire Eastleigh Edinburgh Egham Ely Enfield England Epsom Essex Exeter Farnborough Farnham Feltham Frome Glasgow Gloucester Gloucestershire Godalming Greenford Greenock Guildford Hammersmith Hampshire Harpenden Harrogate Hartlepool Haverhill Hayes Hemel Hempstead Herefordshire Hertfordshire High Wycombe Highlands Hinckley Hoddesdon Hounslow Huddersfield Hull Inverclyde Inverness Ipswich Kent Lancashire Leatherhead Leeds Leicester Leicestershire Lincoln Lincolnshire Liverpool Livingston London Macclesfield Maidenhead Manchester Marlow Merseyside Middlesbrough Middlesex Milton Keynes Newbury Newcastle Norfolk North East North Lanarkshire North West North Yorkshire Northamptonshire Nottingham Nottinghamshire Nuneaton Oswestry Oxford Oxfordshire Peterborough Plymouth Portsmouth Potters Bar Preston Reading Redhill Reigate Rugby Salford Scotland Scunthorpe Sheffield Shropshire Slough Somerset South East South Wales South West South Yorkshire Southampton Southwark Spalding St Albans Staines Stockport Stourbridge Suffolk Sunbury-on-Thames Sunderland Surrey Swindon Telford Thames Valley Thatcham Trowbridge Tyne and Wear UK Uxbridge Wales Warrington Warwick Warwickshire Watford West Bromwich West Lothian West Malling West Midlands West Sussex West Yorkshire Wetherby Wiltshire Wimbledon Witney Woking Worcestershire Yorkshire	3 months to 10 Oct 2008	Same period last year
Rank	134	141
Rank change on same period last year	+7
Matching permanent IT job ads	14	18
As % of all UK permanent IT job ads sampled	0.008 %	0.008 %
As % of the category below	0.395 %	0.465 %
Salaries quoted	8	18
Average minimum salary	£20,125	£18,917
Average salary	£21,750	£18,944
% change on same period last year	+14.80 %
Average maximum salary	£23,375	£18,972
UK excluding London average salary	£20,170	£19,263
% change on same period last year	+4.70 %
Job Titles Cambridgeshire
Matching permanent IT job ads	3541	3871
As % of all UK permanent IT job ads sampled	2.050 %	1.666 %
Salaries quoted	3039	3214
Average minimum salary	£32,602	£33,092
Average salary	£35,676	£36,091
% change on same period last year	-1.14 %
Average maximum salary	£38,750	£39,089
UK excluding London average salary	£38,208	£39,261
% change on same period last year	-2.68 %
1st Line Support East of England

1st Line Support
Demand Trend

The chart provides a 3-month moving total beginning in 2004 of permanent IT jobs citing 1st Line Support across the Cambridgeshire region as a proportion of the total demand within the Job Titles category.

1st Line Support
Salary Trend

The chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support across the Cambridgeshire region.

1st Line Support
Salary Histogram

The chart provides a salary histogram for IT jobs citing 1st Line Support across the Cambridgeshire region over the 3 months to 10 October 2008.

1st Line Support
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 1st Line Support within the Cambridgeshire region over the 3 months to 10 October 2008. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year. A positive number indicates a relative increase in demand.

Location	Rank Change on Same Period Last Last	Matching Permanent IT Job Ads	Average Salary Last 3 Months	Average Salary % Change on Same Period Last Year
Cambridge	+7	8	£23,500	+14.63 %
Peterborough	-1	5	£19,750	+2.33 %
Ely	-	1	£17,000	-

1st Line Support East of England

1st Line Support
Top 30 Related IT Skills

For the 6 months to 10 October 2008, IT jobs across the Cambridgeshire region that cited 1st Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title.

1 19 (44.19 %) Microsoft 2 13 (30.23 %) Active Directory 2 13 (30.23 %) Windows 3 10 (23.26 %) DNS 3 10 (23.26 %) Network Security 4 8 (18.60 %) MS Excel 4 8 (18.60 %) Windows XP 4 8 (18.60 %) UNIX 4 8 (18.60 %) MS Office 5 6 (13.95 %) Linux 5 6 (13.95 %) Remedy 5 6 (13.95 %) Wireless 5 6 (13.95 %) Electronics 5 6 (13.95 %) Finance 6 5 (11.63 %) German Language

7 4 (9.302 %) Spanish Language 7 4 (9.302 %) French Language 7 4 (9.302 %) Migration 7 4 (9.302 %) Solaris 8 3 (6.977 %) HND 8 3 (6.977 %) SQL 8 3 (6.977 %) Acrobat 8 3 (6.977 %) Windows Server 2003 8 3 (6.977 %) Adobe 8 3 (6.977 %) VPN 8 3 (6.977 %) Degree 8 3 (6.977 %) Logistics 8 3 (6.977 %) Time Management 9 2 (4.651 %) Data Protection 9 2 (4.651 %) Data Protection Act

1st Line Support
Top Related IT Skills by Category

For the 6 months to 10 October 2008, IT jobs across the Cambridgeshire region that cited 1st Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title. Up to 20 skills are shown per category.

Applications 1 8 (18.60 %) MS Office 1 8 (18.60 %) MS Excel 2 3 (6.977 %) Acrobat	Communications & Networking 1 10 (23.26 %) DNS 1 10 (23.26 %) Network Security 2 6 (13.95 %) Wireless 3 3 (6.977 %) VPN 4 2 (4.651 %) TCP/IP 5 1 (2.326 %) DHCP
Database & Business Intelligence 1 1 (2.326 %) SQL Server	General 1 6 (13.95 %) Finance 1 6 (13.95 %) Electronics 2 2 (4.651 %) Telecoms 2 2 (4.651 %) Education 3 1 (2.326 %) Government 3 1 (2.326 %) Retail 3 1 (2.326 %) Insurance 3 1 (2.326 %) Local Government
Miscellaneous 1 5 (11.63 %) German Language 2 4 (9.302 %) Spanish Language 2 4 (9.302 %) French Language 3 2 (4.651 %) Data Protection Act 4 1 (2.326 %) Thin Client 4 1 (2.326 %) Fat Client	Operating Systems 1 13 (30.23 %) Windows 2 8 (18.60 %) Windows XP 2 8 (18.60 %) UNIX 3 6 (13.95 %) Linux 4 4 (9.302 %) Solaris 5 3 (6.977 %) Windows Server 2003 6 2 (4.651 %) Windows 2000 7 1 (2.326 %) Windows 2000 Server
Processes & Methodologies 1 4 (9.302 %) Migration 2 3 (6.977 %) Logistics 2 3 (6.977 %) Time Management 3 2 (4.651 %) Data Protection	Programming Languages 1 3 (6.977 %) SQL
Qualifications 1 3 (6.977 %) HND 1 3 (6.977 %) Degree 2 2 (4.651 %) Microsoft Certification 2 2 (4.651 %) MCSA 2 2 (4.651 %) MCP 3 1 (2.326 %) CCNA 3 1 (2.326 %) Cisco Certification 3 1 (2.326 %) MCSE 3 1 (2.326 %) MCDST 3 1 (2.326 %) NVQ Level 3	System Software 1 13 (30.23 %) Active Directory 2 1 (2.326 %) MetaFrame
Systems Management 1 1 (2.326 %) Systems Management Server (SMS)	Vendors 1 19 (44.19 %) Microsoft 2 6 (13.95 %) Remedy 3 3 (6.977 %) Adobe 4 2 (4.651 %) Cisco 4 2 (4.651 %) CheckPoint 5 1 (2.326 %) Oracle 5 1 (2.326 %) Citrix