The statistics below represent IT jobs advertised across the Cambridgeshire region that had 1st Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 27 September 2016 with a comparison to same period over 2 years.

3 months to
27 Sep 2016
Same period 2015 Same period 2014
First Line Support
Rank 120 120 133
Rank change year-on-year
0 +13
Permanent jobs requiring a 1st Line Support 5 14 6
As % of all permanent IT jobs located in Cambridgeshire 0.29% 0.66% 0.25%
As % of the Job Titles category 0.30% 0.69% 0.25%
Number of salaries quoted 5 14 6
Median salary £22,000 £20,000 £20,750
Median salary % change year-on-year
+10.00% -3.61%
90% offered a salary of more than £20,100 £20,000 £20,000
10% offered a salary of more than £22,600 £23,850 £22,500
UK excluding London median salary £21,000 £20,500 £20,000
% change year-on-year
+2.43% +2.50%
1st Line Support
East of England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Cambridgeshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Cambridgeshire
Permanent IT job ads with a match in the
Job Titles category
1678 2033 2365
As % of all permanent IT jobs located in Cambridgeshire 96.71% 96.03% 98.05%
Number of salaries quoted 1363 1795 1852
Median salary £43,500 £42,500 £41,500
Median salary % change year-on-year
+2.35% +2.40%
90% offered a salary of more than £25,000 £27,500 £26,500
10% offered a salary of more than £62,500 £55,000 £60,000
UK excluding London median salary £42,500 £40,000 £40,000
% change year-on-year
+6.25% -

1st Line Support
Jobs Demand Trend in Cambridgeshire

The demand trend of job ads across the Cambridgeshire region that featured 1st Line Support in the job title.

1st Line Support Jobs Demand Trend in Cambridgeshire

1st Line Support
Salary Trend in Cambridgeshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support across the Cambridgeshire region.

1st Line Support Salary Trend in Cambridgeshire

1st Line Support
Job Locations in Cambridgeshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 1st Line Support within the Cambridgeshire region over the 3 months to 27 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Peterborough +14 3 £22,000 +10.00% 2
Cambridge +6 2 £21,250 +3.65%
1st Line Support
East of England

1st Line Support Skill Set
Top 30 Related IT Skills in Cambridgeshire

For the 6 months to 27 September 2016, 1st Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Cambridgeshire region featuring 1st Line Support in the job title.

1 10 (83.33%) Active Directory
2 7 (58.33%) Windows
3 4 (33.33%) Microsoft
4 3 (25.00%) MS Office
4 3 (25.00%) Telecoms
5 2 (16.67%) Disaster Recovery
5 2 (16.67%) VMware
5 2 (16.67%) ITIL
5 2 (16.67%) Linux
5 2 (16.67%) Postgraduate
5 2 (16.67%) MS Excel
5 2 (16.67%) SLA
5 2 (16.67%) MS Exchange
5 2 (16.67%) Windows XP
5 2 (16.67%) Incident Management
5 2 (16.67%) Degree
5 2 (16.67%) Exchange Server 2010
5 2 (16.67%) Office 365
5 2 (16.67%) Windows 8
5 2 (16.67%) VMware Infrastructure
6 1 (8.33%) Analytical Skills
6 1 (8.33%) Video Conferencing
6 1 (8.33%) WSUS
6 1 (8.33%) MS Visio
6 1 (8.33%) Solaris
6 1 (8.33%) LAN
6 1 (8.33%) WAN
6 1 (8.33%) SharePoint
6 1 (8.33%) MCP
6 1 (8.33%) HTML

1st Line Support Skill Set
Top Related IT Skills in Cambridgeshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (16.67%) Exchange Server 2010
1 2 (16.67%) MS Exchange
2 1 (8.33%) SharePoint
Applications
1 3 (25.00%) MS Office
2 2 (16.67%) MS Excel
3 1 (8.33%) MS Visio
Cloud Services
1 2 (16.67%) Office 365
Communications & Networking
1 1 (8.33%) Firewall
1 1 (8.33%) Internet
1 1 (8.33%) LAN
1 1 (8.33%) WAN
General
1 3 (25.00%) Telecoms
Libraries, Frameworks & Software Standards
1 1 (8.33%) HTML
Miscellaneous
1 1 (8.33%) Analytical Skills
1 1 (8.33%) Video Conferencing
Operating Systems
1 7 (58.33%) Windows
2 2 (16.67%) Linux
2 2 (16.67%) Windows 8
2 2 (16.67%) Windows XP
3 1 (8.33%) Solaris
Processes & Methodologies
1 2 (16.67%) Disaster Recovery
1 2 (16.67%) Incident Management
1 2 (16.67%) ITIL
Qualifications
1 2 (16.67%) Degree
1 2 (16.67%) Postgraduate
2 1 (8.33%) MCP
Quality Assurance & Compliance
1 2 (16.67%) SLA
System Software
1 10 (83.33%) Active Directory
2 2 (16.67%) VMware Infrastructure
Systems Management
1 1 (8.33%) WSUS
Vendors
1 4 (33.33%) Microsoft
2 2 (16.67%) VMware