1st Line Support Jobs in Cambridgeshire

First Line Support
East of England > Cambridgeshire

The median First Line Support salary in Cambridgeshire is £24,500 per year according to job vacancies posted during the 6 months to 24 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
24 Apr 2024
Same period 2023 Same period 2022
Rank 90 111 151
Rank change year-on-year +21 +40 -39
Permanent jobs requiring a 1st Line Support 14 9 14
As % of all permanent jobs advertised in Cambridgeshire 0.91% 0.59% 0.59%
As % of the Job Titles category 0.97% 0.67% 0.62%
Number of salaries quoted 13 9 14
10th Percentile £22,100 £20,600 £12,000
25th Percentile £22,500 £21,000 £19,750
Median annual salary (50th Percentile) £24,500 £22,000 £20,500
Median % change year-on-year +11.36% +7.32% +2.50%
75th Percentile £27,000 £23,000 £22,750
90th Percentile £27,500 £23,350 £27,000
East of England median annual salary £25,000 £23,500 £24,000
% change year-on-year +6.38% -2.08% +9.09%

All Permanent IT Job Vacancies
Cambridgeshire

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Cambridgeshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Cambridgeshire with a recognized job title 1,444 1,335 2,244
% of permanent jobs with a recognized job title 93.64% 87.08% 93.85%
Number of salaries quoted 1,115 626 970
10th Percentile £27,200 £26,625 £28,500
25th Percentile £36,250 £36,250 £36,250
Median annual salary (50th Percentile) £52,500 £54,000 £50,000
Median % change year-on-year -2.78% +8.00% -
75th Percentile £70,000 £70,000 £67,500
90th Percentile £80,550 £85,000 £80,000
East of England median annual salary £47,500 £55,000 £50,000
% change year-on-year -13.64% +10.00% -

1st Line Support
Job Vacancy Trend in Cambridgeshire

Job postings that featured 1st Line Support in the job title as a proportion of all IT jobs advertised in Cambridgeshire.

Job vacancy trend for 1st Line Support in Cambridgeshire

1st Line Support
Salary Trend in Cambridgeshire

3-month moving average salary quoted in jobs citing 1st Line Support in Cambridgeshire.

Salary trend for 1st Line Support in Cambridgeshire

1st Line Support
Job Locations in Cambridgeshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 1st Line Support within the Cambridgeshire region over the 6 months to 24 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Peterborough +13 6 £24,000 +6.67% 2
Cambridge +16 5 £27,000 +22.73% 3
Huntingdon +7 2 £25,000 +6.38%
1st Line Support
East of England

1st Line Support Skill Set
Top 30 Co-occurring Skills and Capabilities in Cambridgeshire

For the 6 months to 24 April 2024, 1st Line Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Cambridgeshire region featuring 1st Line Support in the job title.

1 7 (50.00%) Windows
2 6 (42.86%) Social Skills
3 5 (35.71%) Microsoft 365
3 5 (35.71%) Microsoft
4 4 (28.57%) Active Directory
4 4 (28.57%) SQL Server
4 4 (28.57%) Windows 10
5 3 (21.43%) Windows Server
5 3 (21.43%) Azure
5 3 (21.43%) iPad
5 3 (21.43%) Driving Licence
5 3 (21.43%) Firewall
5 3 (21.43%) Smartphone
5 3 (21.43%) Microsoft Exchange
6 2 (14.29%) DHCP
6 2 (14.29%) VPN
6 2 (14.29%) DNS
6 2 (14.29%) Microsoft Excel
6 2 (14.29%) MS Access
6 2 (14.29%) CRM
6 2 (14.29%) Microsoft Certification
6 2 (14.29%) Sage
6 2 (14.29%) Hyper-V
6 2 (14.29%) Veeam
6 2 (14.29%) Windows 7
6 2 (14.29%) VMware Infrastructure
6 2 (14.29%) Android
6 2 (14.29%) Windows Server 2008
6 2 (14.29%) VMware
6 2 (14.29%) Microsoft PowerPoint

1st Line Support Skill Set
Co-occurring Skills and Capabilities in Cambridgeshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (21.43%) Microsoft Exchange
Applications
1 2 (14.29%) Microsoft Excel
1 2 (14.29%) Microsoft PowerPoint
Business Applications
1 2 (14.29%) Sage 200
1 2 (14.29%) Sage 50
Cloud Services
1 5 (35.71%) Microsoft 365
2 3 (21.43%) Azure
3 1 (7.14%) Entra ID
Communications & Networking
1 3 (21.43%) Firewall
2 2 (14.29%) DHCP
2 2 (14.29%) DNS
2 2 (14.29%) VPN
Database & Business Intelligence
1 4 (28.57%) SQL Server
2 2 (14.29%) MS Access
General
1 6 (42.86%) Social Skills
2 1 (7.14%) Organisational Skills
Miscellaneous
1 3 (21.43%) Driving Licence
1 3 (21.43%) iPad
1 3 (21.43%) Smartphone
2 2 (14.29%) Self-Motivation
Operating Systems
1 7 (50.00%) Windows
2 4 (28.57%) Windows 10
3 3 (21.43%) Windows Server
4 2 (14.29%) Android
4 2 (14.29%) Windows 7
4 2 (14.29%) Windows Server 2008
4 2 (14.29%) Windows Server 2012
Processes & Methodologies
1 2 (14.29%) Android Development
1 2 (14.29%) CRM
2 1 (7.14%) Business Intelligence
2 1 (7.14%) Change Management
2 1 (7.14%) Customer-Centricity
2 1 (7.14%) Information Security
2 1 (7.14%) ITIL
Qualifications
1 2 (14.29%) Microsoft Certification
Quality Assurance & Compliance
1 1 (7.14%) GDPR
System Software
1 4 (28.57%) Active Directory
2 2 (14.29%) Hyper-V
2 2 (14.29%) VMware Infrastructure
Vendors
1 5 (35.71%) Microsoft
2 2 (14.29%) Sage
2 2 (14.29%) Veeam
2 2 (14.29%) VMware
2 2 (14.29%) Xero