The table below looks at the statistics for the 1st Line Support role in IT jobs advertised for the Cambridgeshire region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support in their job title over the 3 months to 13 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
13 Feb 2016
Same period 2015 Same period 2014
First Line Support
Rank 123 128 127
Rank change year-on-year
+5 -1
Permanent jobs requiring a 1st Line Support 9 6 9
As % of all permanent IT jobs located in Cambridgeshire 0.43% 0.27% 0.43%
As % of the Job Titles category 0.45% 0.28% 0.44%
Number of salaries quoted 8 6 9
Average salary £22,500 £22,000 £19,000
Average salary % change year-on-year
+2.27% +15.78%
90% offered a salary of more than £18,425 £19,750 £18,900
10% offered a salary of more than £25,000 £27,000 £22,750
UK excluding London average salary £20,500 £20,000 £20,000
% change year-on-year
+2.50% -
1st Line Support
East of England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Cambridgeshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Cambridgeshire
Permanent IT job ads with a match in the
Job Titles category
2002 2169 2043
As % of all permanent IT jobs located in Cambridgeshire 96.44% 96.87% 97.89%
Number of salaries quoted 1567 1759 1714
Average salary £42,500 £42,500 £40,000
Average salary % change year-on-year
- +6.25%
90% offered a salary of more than £27,500 £25,000 £27,500
10% offered a salary of more than £58,000 £55,000 £60,000
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

1st Line Support
Jobs Demand Trend in Cambridgeshire

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support in the job title across the Cambridgeshire region as a proportion of the total demand within the Job Titles category.

1st Line Support Jobs Demand Trend in Cambridgeshire

1st Line Support
Salary Trend in Cambridgeshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support across the Cambridgeshire region.

1st Line Support Salary Trend in Cambridgeshire

1st Line Support
Job Locations in Cambridgeshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 1st Line Support within the Cambridgeshire region over the 3 months to 13 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Peterborough +9 6 £21,750 +17.56% 1
Cambridge -3 2 £25,000 +11.11% 1
Huntingdon - 1 £20,000 -
1st Line Support
East of England

1st Line Support
Top 30 Related IT Skills in Cambridgeshire

For the 6 months to 13 February 2016, IT jobs across the Cambridgeshire region that cited 1st Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title.

1 10 (50.00%) Active Directory
2 7 (35.00%) Windows
3 6 (30.00%) Microsoft
4 5 (25.00%) MS Excel
4 5 (25.00%) Internet
5 3 (15.00%) Telecoms
5 3 (15.00%) SLA
5 3 (15.00%) Incident Management
6 2 (10.00%) Exchange Server 2010
6 2 (10.00%) Office 365
6 2 (10.00%) Cisco
6 2 (10.00%) MS Exchange
6 2 (10.00%) CRM
6 2 (10.00%) ITIL
6 2 (10.00%) Citrix
7 1 (5.00%) Microsoft Certification
7 1 (5.00%) Blackberry
7 1 (5.00%) VMware
7 1 (5.00%) Service Delivery
7 1 (5.00%) Change Management
7 1 (5.00%) Firewall
7 1 (5.00%) Management Information System
7 1 (5.00%) MCSE
7 1 (5.00%) MCSA
7 1 (5.00%) HTML
7 1 (5.00%) JavaScript
7 1 (5.00%) SQL
7 1 (5.00%) SQL Server
7 1 (5.00%) IIS
7 1 (5.00%) MS Office

1st Line Support
Top Related IT Skills in Cambridgeshire by Category

For the 6 months to 13 February 2016, IT jobs across the Cambridgeshire region that cited 1st Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (10.00%) Exchange Server 2010
1 2 (10.00%) MS Exchange
2 1 (5.00%) IIS
2 1 (5.00%) SharePoint
2 1 (5.00%) SharePoint 2013
Applications
1 5 (25.00%) MS Excel
2 1 (5.00%) MS Office
Cloud Services
1 2 (10.00%) Office 365
Communications & Networking
1 5 (25.00%) Internet
2 1 (5.00%) Firewall
Database & Business Intelligence
1 1 (5.00%) SQL Server
General
1 3 (15.00%) Telecoms
Libraries, Frameworks & Software Standards
1 1 (5.00%) CSS
1 1 (5.00%) HTML
Miscellaneous
1 1 (5.00%) Blackberry
1 1 (5.00%) Driving Licence
1 1 (5.00%) Management Information System
Operating Systems
1 7 (35.00%) Windows
2 1 (5.00%) Windows 7
2 1 (5.00%) Windows 8
Processes & Methodologies
1 3 (15.00%) Incident Management
2 2 (10.00%) CRM
2 2 (10.00%) ITIL
3 1 (5.00%) Change Management
3 1 (5.00%) E-Commerce
3 1 (5.00%) Knowledge Management
3 1 (5.00%) Problem Management
3 1 (5.00%) Service Delivery
Programming Languages
1 1 (5.00%) JavaScript
1 1 (5.00%) SQL
Qualifications
1 1 (5.00%) Degree
1 1 (5.00%) MCDST
1 1 (5.00%) MCITP
1 1 (5.00%) MCSA
1 1 (5.00%) MCSE
1 1 (5.00%) Microsoft Certification
Quality Assurance & Compliance
1 3 (15.00%) SLA
System Software
1 10 (50.00%) Active Directory
Vendors
1 6 (30.00%) Microsoft
2 2 (10.00%) Cisco
2 2 (10.00%) Citrix
3 1 (5.00%) VMware
Peterborough, Cambridgeshire
Kelway Ltd
Salary: From £17,000 to £19,500 per annum £17,500 - £19,000 + Good Benefits +
Posted: Yesterday
Cambridge, Cambridgeshire
Cooper Lomaz Recruitment Ltd
Salary: £18k - 23k per year
Posted: 5 days ago