The statistics below represent IT jobs advertised across the Cambridgeshire region that had 1st Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 23 February 2017 with a comparison to same period over 2 years.

3 months to
23 Feb 2017
Same period 2016 Same period 2015
First Line Support
East of England / Cambridgeshire
Rank 127 122 133
Rank change year-on-year
-5 +11
Permanent jobs requiring a 1st Line Support 1 12 6
As % of all permanent IT jobs located in Cambridgeshire 0.060% 0.55% 0.27%
As % of the Job Titles category 0.062% 0.57% 0.27%
Number of salaries quoted 1 11 6
Median salary £19,000 £20,500 £22,000
Median salary % change year-on-year
-7.31% -6.81%
UK excluding London median salary £21,000 £20,500 £20,000
% change year-on-year
+2.43% +2.50%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Cambridgeshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Cambridgeshire
Permanent IT job ads with a match in the
Job Titles category
1606 2102 2196
As % of all permanent IT jobs located in Cambridgeshire 95.82% 97.18% 97.08%
Number of salaries quoted 1272 1634 1794
Median salary £45,000 £42,500 £42,500
Median salary % change year-on-year
+5.88% -
90% offered a salary of more than £28,000 £27,000 £25,000
10% offered a salary of more than £60,000 £62,500 £58,000
UK excluding London median salary £41,500 £42,000 £40,000
% change year-on-year
-1.19% +5.00%

1st Line Support
Jobs Demand Trend in Cambridgeshire

The demand trend of job ads across the Cambridgeshire region that featured 1st Line Support in the job title.

1st Line Support Jobs Demand Trend in Cambridgeshire

1st Line Support
Salary Trend in Cambridgeshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support across the Cambridgeshire region.

1st Line Support Salary Trend in Cambridgeshire

1st Line Support
Job Locations in Cambridgeshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 1st Line Support within the Cambridgeshire region over the 3 months to 23 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Peterborough -9 1 £19,000 +2.70%
1st Line Support
East of England

1st Line Support Skill Set
Top 18 Related IT Skills in Cambridgeshire

For the 6 months to 23 February 2017, 1st Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Cambridgeshire region featuring 1st Line Support in the job title.

1 5 (83.33%) Active Directory
2 3 (50.00%) Microsoft
3 2 (33.33%) ITIL
3 2 (33.33%) Windows
3 2 (33.33%) MS Excel
3 2 (33.33%) Telecoms
4 1 (16.67%) Analytical Skills
4 1 (16.67%) Remote Desktop
4 1 (16.67%) Virtual Machines
4 1 (16.67%) Exchange Server 2010
4 1 (16.67%) Windows 7
4 1 (16.67%) Incident Management
4 1 (16.67%) Video Conferencing
4 1 (16.67%) ITIL Certification
4 1 (16.67%) MS Exchange
4 1 (16.67%) SLA
4 1 (16.67%) MCP
4 1 (16.67%) SQL

1st Line Support Skill Set
Top Related IT Skills in Cambridgeshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (16.67%) Exchange Server 2010
1 1 (16.67%) MS Exchange
Applications
1 2 (33.33%) MS Excel
Communications & Networking
1 1 (16.67%) Remote Desktop
General
1 2 (33.33%) Telecoms
Miscellaneous
1 1 (16.67%) Analytical Skills
1 1 (16.67%) Video Conferencing
Operating Systems
1 2 (33.33%) Windows
2 1 (16.67%) Windows 7
Processes & Methodologies
1 2 (33.33%) ITIL
2 1 (16.67%) Incident Management
Programming Languages
1 1 (16.67%) SQL
Qualifications
1 1 (16.67%) ITIL Certification
1 1 (16.67%) MCP
Quality Assurance & Compliance
1 1 (16.67%) SLA
System Software
1 5 (83.33%) Active Directory
2 1 (16.67%) Virtual Machines
Vendors
1 3 (50.00%) Microsoft
Huntingdon, Cambridgeshire
Computer Network Services Ltd
Salary: From £17,000 to £21,000 per annum
Posted: 9 days ago
Cambridge, Cambridgeshire
ECM Selection
Salary: £30k to £40k + Excellent Benefits
Posted: Yesterday