The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the Canary Wharf region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 30 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Jan 2015
Same period 2014 Same period 2013
Services Delivery
Rank 22 43 48
Rank change year-on-year
+21 +5
Permanent jobs citing Service Delivery 1 6 8
As % of all permanent IT jobs located in Canary Wharf 1.15% 2.00% 2.56%
As % of the Processes & Methodologies category 1.27% 2.29% 3.05%
Number of salaries quoted 1 6 8
Average salary £37,500 £61,250 £77,500
Average salary % change year-on-year
-38.77% -20.96%
UK excluding London average salary £45,000 £42,000 £42,000
% change year-on-year
+7.14% -
Service Delivery
London

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Canary Wharf region.

Processes & Methodologies Category
Canary Wharf
Permanent IT job ads with a match in the
Processes & Methodologies category
79 262 262
As % of all permanent IT jobs located in Canary Wharf 90.80% 87.33% 83.71%
Number of salaries quoted 66 207 231
Average salary £67,500 £80,000 £97,500
Average salary % change year-on-year
-15.62% -17.94%
90% offered a salary of more than £37,500 £53,000 £55,000
10% offered a salary of more than £90,000 £100,000 £120,000
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

Service Delivery
Jobs Demand Trend in Canary Wharf

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the Canary Wharf region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Canary Wharf

Service Delivery
Salary Trend in Canary Wharf

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Canary Wharf region.

Service Delivery Salary Trend in Canary Wharf

Service Delivery
Top 24 Related IT Skills in Canary Wharf

For the 6 months to 30 January 2015, IT jobs across the Canary Wharf region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 3 (75.00%) ITIL
1 3 (75.00%) Finance
1 3 (75.00%) Service Management
2 2 (50.00%) SaaS
2 2 (50.00%) ITIL V3
2 2 (50.00%) MS Office
2 2 (50.00%) Retail
2 2 (50.00%) Release Management
2 2 (50.00%) Data Mining
2 2 (50.00%) Microsoft
3 1 (25.00%) Active Directory
3 1 (25.00%) Citrix
3 1 (25.00%) Blackberry
3 1 (25.00%) Windows
3 1 (25.00%) MS Excel
3 1 (25.00%) Windows XP
3 1 (25.00%) MS Exchange
3 1 (25.00%) Video Conferencing
3 1 (25.00%) Windows 7
3 1 (25.00%) Information Management
3 1 (25.00%) Exchange Server 2007
3 1 (25.00%) Analytical Skills
3 1 (25.00%) Exchange Server 2010
3 1 (25.00%) Wireless

Service Delivery
Top Related IT Skills in Canary Wharf by Category

For the 6 months to 30 January 2015, IT jobs across the Canary Wharf region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 1 (25.00%) MS Exchange
1 1 (25.00%) Exchange Server 2007
1 1 (25.00%) Exchange Server 2010
Applications
1 2 (50.00%) MS Office
2 1 (25.00%) MS Excel
Cloud Services
1 2 (50.00%) SaaS
Communications & Networking
1 1 (25.00%) Wireless
Database & Business Intelligence
1 2 (50.00%) Data Mining
General
1 3 (75.00%) Finance
2 2 (50.00%) Retail
Job Titles
1 2 (50.00%) Operations Manager
1 2 (50.00%) Senior Manager
2 1 (25.00%) Analyst
2 1 (25.00%) Support Analyst
2 1 (25.00%) Technical Support
2 1 (25.00%) Support Engineer
2 1 (25.00%) 3rd Line Support
2 1 (25.00%) Service Manager
2 1 (25.00%) Technical Support Analyst
2 1 (25.00%) Technical Support Engineer
2 1 (25.00%) Technical Analyst
2 1 (25.00%) Technical Engineer
2 1 (25.00%) 3rd Line Support Engineer
2 1 (25.00%) IT Services Manager
Miscellaneous
1 1 (25.00%) Blackberry
1 1 (25.00%) Video Conferencing
1 1 (25.00%) Analytical Skills
Operating Systems
1 1 (25.00%) Windows
1 1 (25.00%) Windows XP
1 1 (25.00%) Windows 7
Processes & Methodologies
1 3 (75.00%) ITIL
1 3 (75.00%) Service Management
2 2 (50.00%) ITIL V3
2 2 (50.00%) Release Management
3 1 (25.00%) Information Management
System Software
1 1 (25.00%) Active Directory
Vendors
1 2 (50.00%) Microsoft
2 1 (25.00%) Citrix