The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the Canary Wharf region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 2 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
2 Sep 2014
Same period 2013 Same period 2012
Services Delivery
Rank 15 35 57
Rank change year-on-year
+20 +22
Permanent jobs citing Service Delivery 11 3 3
As % of all permanent IT jobs located in Canary Wharf 7.38% 1.48% 0.71%
As % of the Processes & Methodologies category 8.40% 1.82% 0.76%
Number of salaries quoted 9 3 3
Average salary £70,000 £49,000 £37,500
Average salary % change year-on-year
+42.85% +30.66%
UK excluding London average salary £44,000 £45,000 £42,500
% change year-on-year
-2.22% +5.88%
Service Delivery
London

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Canary Wharf region.

Processes & Methodologies Category
Canary Wharf
Permanent IT job ads with a match in the
Processes & Methodologies category
131 165 395
As % of all permanent IT jobs located in Canary Wharf 87.92% 81.28% 92.94%
Number of salaries quoted 116 152 335
Average salary £65,000 £77,500 £75,000
Average salary % change year-on-year
-16.12% +3.33%
90% offered a salary of more than £47,500 £49,000 £50,000
10% offered a salary of more than £100,000 £100,000 £110,000
UK excluding London average salary £42,500 £41,500 £40,000
% change year-on-year
+2.40% +3.75%

Service Delivery
Jobs Demand Trend in Canary Wharf

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the Canary Wharf region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Canary Wharf

Service Delivery
Salary Trend in Canary Wharf

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Canary Wharf region.

Service Delivery Salary Trend in Canary Wharf

Service Delivery
Salary Histogram in Canary Wharf

This chart provides a salary histogram for IT jobs citing Service Delivery across the Canary Wharf region over the 3 months to 2 September 2014.

Service Delivery Salary Histogram in Canary Wharf

Service Delivery
Top 30 Related IT Skills in Canary Wharf

For the 6 months to 2 September 2014, IT jobs across the Canary Wharf region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 16 (80.00%) ITIL
1 16 (80.00%) Finance
2 14 (70.00%) PRINCE2
3 13 (65.00%) Service Management
4 11 (55.00%) Project Management
5 10 (50.00%) Telecoms
5 10 (50.00%) Supplier Management
5 10 (50.00%) QA
5 10 (50.00%) ITIL V3
5 10 (50.00%) ITIL V2
6 5 (25.00%) Incident Management
7 4 (20.00%) Microsoft
7 4 (20.00%) Salesforce.com
7 4 (20.00%) SQL Server
7 4 (20.00%) CRM
7 4 (20.00%) Visualforce
7 4 (20.00%) Apex Code
8 2 (10.00%) MS Excel
8 2 (10.00%) MS Office
8 2 (10.00%) Stakeholder Management
9 1 (5.00%) Scrum
9 1 (5.00%) IP Telephony
9 1 (5.00%) Altiris
9 1 (5.00%) Information Management
9 1 (5.00%) Windows
9 1 (5.00%) MS Exchange
9 1 (5.00%) TCP/IP
9 1 (5.00%) Cisco
9 1 (5.00%) Windows Server 2003
9 1 (5.00%) Remedy

Service Delivery
Top Related IT Skills in Canary Wharf by Category

For the 6 months to 2 September 2014, IT jobs across the Canary Wharf region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 1 (5.00%) MS Exchange
1 1 (5.00%) Blackberry Enterprise Server
1 1 (5.00%) Exchange Server 2007
1 1 (5.00%) Exchange Server 2010
Applications
1 2 (10.00%) MS Office
1 2 (10.00%) MS Excel
Communications & Networking
1 1 (5.00%) TCP/IP
1 1 (5.00%) IP Telephony
1 1 (5.00%) Cisco IPT
Database & Business Intelligence
1 4 (20.00%) SQL Server
General
1 16 (80.00%) Finance
2 10 (50.00%) Telecoms
Job Titles
1 14 (70.00%) Service Manager
2 5 (25.00%) ITIL Manager
2 5 (25.00%) ITIL Expert
3 4 (20.00%) Services Delivery Manager
3 4 (20.00%) Delivery Manager
4 2 (10.00%) IT Services Manager
5 1 (5.00%) Senior Desktop Engineer
5 1 (5.00%) Senior Desktop Support
5 1 (5.00%) Senior Desktop Support Engineer
5 1 (5.00%) Senior Support Engineer
5 1 (5.00%) IT Services Delivery Manager
5 1 (5.00%) Desktop Support
5 1 (5.00%) Support Engineer
5 1 (5.00%) Desktop Support Engineer
5 1 (5.00%) Desktop Engineer
5 1 (5.00%) Team Leader
5 1 (5.00%) Support Manager
5 1 (5.00%) Support Team Leader
Libraries, Frameworks & Software Standards
1 4 (20.00%) Visualforce
Miscellaneous
1 1 (5.00%) Blackberry
1 1 (5.00%) iPhone
Operating Systems
1 1 (5.00%) Windows
1 1 (5.00%) Windows Server 2003
1 1 (5.00%) Windows 2000 Server
Processes & Methodologies
1 16 (80.00%) ITIL
2 14 (70.00%) PRINCE2
3 13 (65.00%) Service Management
4 11 (55.00%) Project Management
5 10 (50.00%) ITIL V3
5 10 (50.00%) ITIL V2
5 10 (50.00%) Supplier Management
6 5 (25.00%) Incident Management
7 4 (20.00%) CRM
8 2 (10.00%) Stakeholder Management
9 1 (5.00%) Scrum
9 1 (5.00%) Business Continuity
9 1 (5.00%) Information Management
9 1 (5.00%) Performance Management
9 1 (5.00%) Continuous Improvement
9 1 (5.00%) Coaching
Programming Languages
1 4 (20.00%) Apex Code
Qualifications
1 1 (5.00%) Microsoft Certification
1 1 (5.00%) MCDST
Quality Assurance & Compliance
1 10 (50.00%) QA
System Software
1 1 (5.00%) Active Directory
Vendors
1 4 (20.00%) Microsoft
1 4 (20.00%) Salesforce.com
2 1 (5.00%) Remedy
2 1 (5.00%) Altiris
2 1 (5.00%) Cisco