The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the Canary Wharf region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 21 November 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
21 Nov 2014
Same period 2013 Same period 2012
Services Delivery
Rank 16 47 47
Rank change year-on-year
+31 0
Permanent jobs citing Service Delivery 3 6 5
As % of all permanent IT jobs located in Canary Wharf 3.85% 1.90% 1.50%
As % of the Processes & Methodologies category 4.29% 2.26% 1.71%
Number of salaries quoted 3 6 5
Average salary £117,500 £62,500 £65,000
Average salary % change year-on-year
+88.00% -3.84%
UK excluding London average salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%
Service Delivery
London

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Canary Wharf region.

Processes & Methodologies Category
Canary Wharf
Permanent IT job ads with a match in the
Processes & Methodologies category
70 265 292
As % of all permanent IT jobs located in Canary Wharf 89.74% 83.86% 87.43%
Number of salaries quoted 60 239 265
Average salary £60,000 £78,000 £90,000
Average salary % change year-on-year
-23.07% -13.33%
90% offered a salary of more than £46,500 £60,000 £47,500
10% offered a salary of more than £100,000 £100,000 £110,000
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

Service Delivery
Jobs Demand Trend in Canary Wharf

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the Canary Wharf region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Canary Wharf

Service Delivery
Salary Trend in Canary Wharf

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Canary Wharf region.

Service Delivery Salary Trend in Canary Wharf

Service Delivery
Salary Histogram in Canary Wharf

This chart provides a salary histogram for IT jobs citing Service Delivery across the Canary Wharf region over the 3 months to 21 November 2014.

Service Delivery Salary Histogram in Canary Wharf

Service Delivery
Top 30 Related IT Skills in Canary Wharf

For the 6 months to 21 November 2014, IT jobs across the Canary Wharf region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 12 (85.71%) Finance
2 11 (78.57%) ITIL
3 8 (57.14%) PRINCE2
3 8 (57.14%) Service Management
4 6 (42.86%) ITIL V3
5 4 (28.57%) ITIL V2
5 4 (28.57%) Visualforce
5 4 (28.57%) Apex Code
5 4 (28.57%) Supplier Management
5 4 (28.57%) Incident Management
5 4 (28.57%) QA
5 4 (28.57%) Telecoms
5 4 (28.57%) Project Management
5 4 (28.57%) SQL Server
5 4 (28.57%) CRM
5 4 (28.57%) Salesforce.com
6 3 (21.43%) Microsoft
6 3 (21.43%) Analytical Skills
7 2 (14.29%) SaaS
7 2 (14.29%) Release Management
7 2 (14.29%) MS Excel
7 2 (14.29%) Data Mining
7 2 (14.29%) MS Office
7 2 (14.29%) Retail
8 1 (7.14%) Information Management
8 1 (7.14%) Stakeholder Management
8 1 (7.14%) Wireless
8 1 (7.14%) Agile Software Development
8 1 (7.14%) Windows
8 1 (7.14%) Windows XP

Service Delivery
Top Related IT Skills in Canary Wharf by Category

For the 6 months to 21 November 2014, IT jobs across the Canary Wharf region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 1 (7.14%) MS Exchange
1 1 (7.14%) Exchange Server 2007
1 1 (7.14%) Exchange Server 2010
Applications
1 2 (14.29%) MS Office
1 2 (14.29%) MS Excel
Cloud Services
1 2 (14.29%) SaaS
Communications & Networking
1 1 (7.14%) Wireless
Database & Business Intelligence
1 4 (28.57%) SQL Server
2 2 (14.29%) Data Mining
General
1 12 (85.71%) Finance
2 4 (28.57%) Telecoms
3 2 (14.29%) Retail
Job Titles
1 6 (42.86%) Service Manager
2 2 (14.29%) Senior Manager
2 2 (14.29%) Operations Manager
2 2 (14.29%) ITIL Manager
2 2 (14.29%) ITIL Expert
3 1 (7.14%) Analyst
3 1 (7.14%) IT Services Manager
3 1 (7.14%) 3rd Line Support Engineer
3 1 (7.14%) Services Delivery Manager
3 1 (7.14%) Support Analyst
3 1 (7.14%) Technical Support
3 1 (7.14%) Support Engineer
3 1 (7.14%) 3rd Line Support
3 1 (7.14%) Technical Support Analyst
3 1 (7.14%) Technical Support Engineer
3 1 (7.14%) Technical Analyst
3 1 (7.14%) Team Leader
3 1 (7.14%) Technical Engineer
3 1 (7.14%) Support Manager
3 1 (7.14%) Support Team Leader
Libraries, Frameworks & Software Standards
1 4 (28.57%) Visualforce
Miscellaneous
1 3 (21.43%) Analytical Skills
2 1 (7.14%) Blackberry
2 1 (7.14%) Video Conferencing
Operating Systems
1 1 (7.14%) Windows
1 1 (7.14%) Windows XP
1 1 (7.14%) Windows 7
Processes & Methodologies
1 11 (78.57%) ITIL
2 8 (57.14%) PRINCE2
2 8 (57.14%) Service Management
3 6 (42.86%) ITIL V3
4 4 (28.57%) ITIL V2
4 4 (28.57%) Supplier Management
4 4 (28.57%) Incident Management
4 4 (28.57%) CRM
4 4 (28.57%) Project Management
5 2 (14.29%) Release Management
6 1 (7.14%) Performance Management
6 1 (7.14%) Coaching
6 1 (7.14%) Stakeholder Management
6 1 (7.14%) Agile Software Development
6 1 (7.14%) Information Management
Programming Languages
1 4 (28.57%) Apex Code
Quality Assurance & Compliance
1 4 (28.57%) QA
System Software
1 1 (7.14%) Active Directory
Vendors
1 4 (28.57%) Salesforce.com
2 3 (21.43%) Microsoft
3 1 (7.14%) Citrix