The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the Canary Wharf region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 20 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
20 Oct 2014
Same period 2013 Same period 2012
Services Delivery
Rank 15 41 49
Rank change year-on-year
+26 +8
Permanent jobs citing Service Delivery 3 7 7
As % of all permanent IT jobs located in Canary Wharf 3.30% 2.31% 1.79%
As % of the Processes & Methodologies category 3.70% 2.78% 1.99%
Number of salaries quoted 2 7 7
Average salary £117,500 £62,500 £60,000
Average salary % change year-on-year
+88.00% +4.16%
UK excluding London average salary £45,000 £45,000 £43,161
% change year-on-year
- +4.26%
Service Delivery
London

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Canary Wharf region.

Processes & Methodologies Category
Canary Wharf
Permanent IT job ads with a match in the
Processes & Methodologies category
81 252 352
As % of all permanent IT jobs located in Canary Wharf 89.01% 83.17% 90.26%
Number of salaries quoted 71 244 301
Average salary £61,500 £78,000 £72,500
Average salary % change year-on-year
-21.15% +7.58%
90% offered a salary of more than £51,000 £50,000 £47,500
10% offered a salary of more than £110,000 £100,000 £110,000
UK excluding London average salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

Service Delivery
Jobs Demand Trend in Canary Wharf

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the Canary Wharf region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Canary Wharf

Service Delivery
Salary Trend in Canary Wharf

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Canary Wharf region.

Service Delivery Salary Trend in Canary Wharf

Service Delivery
Top 30 Related IT Skills in Canary Wharf

For the 6 months to 20 October 2014, IT jobs across the Canary Wharf region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 16 (80.00%) ITIL
1 16 (80.00%) Finance
2 14 (70.00%) Service Management
3 13 (65.00%) PRINCE2
4 11 (55.00%) ITIL V3
5 10 (50.00%) Project Management
6 9 (45.00%) Telecoms
6 9 (45.00%) Supplier Management
6 9 (45.00%) QA
6 9 (45.00%) ITIL V2
7 5 (25.00%) Analytical Skills
7 5 (25.00%) Incident Management
8 4 (20.00%) SQL Server
8 4 (20.00%) CRM
8 4 (20.00%) Salesforce.com
8 4 (20.00%) Visualforce
8 4 (20.00%) Apex Code
9 3 (15.00%) Microsoft
9 3 (15.00%) Agile Software Development
10 2 (10.00%) Retail
10 2 (10.00%) Release Management
10 2 (10.00%) Stakeholder Management
10 2 (10.00%) Data Mining
10 2 (10.00%) MS Excel
10 2 (10.00%) SaaS
11 1 (5.00%) Continuous Improvement
11 1 (5.00%) People Management
11 1 (5.00%) Coaching
11 1 (5.00%) MS Office
11 1 (5.00%) Remedy

Service Delivery
Top Related IT Skills in Canary Wharf by Category

For the 6 months to 20 October 2014, IT jobs across the Canary Wharf region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Applications
1 2 (10.00%) MS Excel
2 1 (5.00%) MS Office
Cloud Services
1 2 (10.00%) SaaS
Database & Business Intelligence
1 4 (20.00%) SQL Server
2 2 (10.00%) Data Mining
General
1 16 (80.00%) Finance
2 9 (45.00%) Telecoms
3 2 (10.00%) Retail
Job Titles
1 13 (65.00%) Service Manager
2 5 (25.00%) ITIL Manager
2 5 (25.00%) ITIL Expert
3 3 (15.00%) Services Delivery Manager
3 3 (15.00%) Delivery Manager
4 2 (10.00%) Senior Manager
4 2 (10.00%) Operations Manager
5 1 (5.00%) Team Leader
5 1 (5.00%) Support Manager
5 1 (5.00%) Support Team Leader
5 1 (5.00%) IT Services Manager
Libraries, Frameworks & Software Standards
1 4 (20.00%) Visualforce
Miscellaneous
1 5 (25.00%) Analytical Skills
Processes & Methodologies
1 16 (80.00%) ITIL
2 14 (70.00%) Service Management
3 13 (65.00%) PRINCE2
4 11 (55.00%) ITIL V3
5 10 (50.00%) Project Management
6 9 (45.00%) ITIL V2
6 9 (45.00%) Supplier Management
7 5 (25.00%) Incident Management
8 4 (20.00%) CRM
9 3 (15.00%) Agile Software Development
10 2 (10.00%) Stakeholder Management
10 2 (10.00%) Release Management
11 1 (5.00%) Performance Management
11 1 (5.00%) Continuous Improvement
11 1 (5.00%) Coaching
11 1 (5.00%) People Management
11 1 (5.00%) Scrum
11 1 (5.00%) Business Continuity
11 1 (5.00%) Information Management
Programming Languages
1 4 (20.00%) Apex Code
Quality Assurance & Compliance
1 9 (45.00%) QA
Vendors
1 4 (20.00%) Salesforce.com
2 3 (15.00%) Microsoft
3 1 (5.00%) Remedy