The first table below looks at the demand for Service Delivery skills in IT jobs advertised for the Canary Wharf region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Canary Wharf region.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
Services Delivery
Rank 33 29 38
Rank change year-on-year
-4 +9
Permanent jobs citing Service Delivery 8 19 7
As % of all permanent IT jobs located in Canary Wharf 3.39% 5.94% 2.15%
As % of the Processes & Methodologies category 3.74% 6.71% 2.55%
Number of salaries quoted 8 18 6
Average salary £57,500 £77,500 £72,500
Average salary % change year-on-year
-25.80% +6.89%
90% offered a salary of more than £46,250 £65,000 £60,000
10% offered a salary of more than £65,000 £86,500 £75,000
UK excluding London average salary £45,000 £45,000 £45,000
Processes & Methodologies Category
Canary Wharf
Permanent IT job ads with a match in the
Processes & Methodologies category
214 283 275
As % of all permanent IT jobs located in Canary Wharf 90.68% 88.44% 84.36%
Number of salaries quoted 193 219 224
Average salary £78,000 £77,500 £70,000
Average salary % change year-on-year
+0.64% +10.71%
90% offered a salary of more than £52,500 £50,000 £45,000
10% offered a salary of more than £105,000 £90,000 £100,000
UK excluding London average salary £42,500 £40,000 £40,500
% change year-on-year
+6.25% -1.23%
Service Delivery
London

Service Delivery
Jobs Demand Trend in Canary Wharf

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the Canary Wharf region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Canary Wharf

Service Delivery
Salary Trend in Canary Wharf

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Canary Wharf region.

Service Delivery Salary Trend in Canary Wharf

Service Delivery
Salary Histogram in Canary Wharf

This chart provides a salary histogram for IT jobs citing Service Delivery across the Canary Wharf region over the 3 months to 18 April 2014.

Service Delivery Salary Histogram in Canary Wharf

Service Delivery
Top 30 Related IT Skills in Canary Wharf

For the 6 months to 18 April 2014, IT jobs across the Canary Wharf region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 12 (92.31%) ITIL
2 9 (69.23%) PRINCE2
2 9 (69.23%) Project Management
2 9 (69.23%) Finance
2 9 (69.23%) ITIL V3
3 7 (53.85%) Service Management
4 6 (46.15%) Supplier Management
4 6 (46.15%) Telecoms
4 6 (46.15%) ITIL V2
4 6 (46.15%) QA
5 3 (23.08%) Problem Management
5 3 (23.08%) SaaS
5 3 (23.08%) Salesforce.com
5 3 (23.08%) Middleware
6 2 (15.38%) Microsoft
6 2 (15.38%) ITIL Certification
6 2 (15.38%) Stakeholder Management
6 2 (15.38%) Incident Management
7 1 (7.69%) Cisco IPT
7 1 (7.69%) Exchange Server 2010
7 1 (7.69%) Exchange Server 2007
7 1 (7.69%) iPhone
7 1 (7.69%) Windows 2000 Server
7 1 (7.69%) IP Telephony
7 1 (7.69%) Altiris
7 1 (7.69%) MCDST
7 1 (7.69%) MS Office
7 1 (7.69%) Active Directory
7 1 (7.69%) Microsoft Certification
7 1 (7.69%) Windows

Service Delivery
Top Related IT Skills in Canary Wharf by Category

For the 6 months to 18 April 2014, IT jobs across the Canary Wharf region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 1 (7.69%) Exchange Server 2010
1 1 (7.69%) Exchange Server 2007
1 1 (7.69%) MS Exchange
1 1 (7.69%) Blackberry Enterprise Server
Applications
1 1 (7.69%) MS Office
Cloud Services
1 3 (23.08%) SaaS
Communications & Networking
1 1 (7.69%) Cisco IPT
1 1 (7.69%) IP Telephony
1 1 (7.69%) TCP/IP
General
1 9 (69.23%) Finance
2 6 (46.15%) Telecoms
Job Titles
1 7 (53.85%) Service Manager
2 3 (23.08%) Incident & Problem Manager
2 3 (23.08%) ITIL Expert
2 3 (23.08%) IT Services Manager
2 3 (23.08%) Problem Manager
2 3 (23.08%) Incident Manager
2 3 (23.08%) ITIL Manager
3 2 (15.38%) Delivery Manager
3 2 (15.38%) Services Delivery Manager
4 1 (7.69%) Process Manager
4 1 (7.69%) Senior Support Engineer
4 1 (7.69%) IT Services Delivery Manager
4 1 (7.69%) Senior Desktop Engineer
4 1 (7.69%) Senior Desktop Support
4 1 (7.69%) Senior Desktop Support Engineer
4 1 (7.69%) Performance Manager
4 1 (7.69%) Desktop Support Engineer
4 1 (7.69%) Desktop Engineer
4 1 (7.69%) Desktop Support
4 1 (7.69%) Technical Support
Libraries, Frameworks & Software Standards
1 3 (23.08%) Middleware
Miscellaneous
1 1 (7.69%) iPhone
1 1 (7.69%) Blackberry
Operating Systems
1 1 (7.69%) Windows 2000 Server
1 1 (7.69%) Windows
1 1 (7.69%) Windows Server 2003
Processes & Methodologies
1 12 (92.31%) ITIL
2 9 (69.23%) PRINCE2
2 9 (69.23%) Project Management
2 9 (69.23%) ITIL V3
3 7 (53.85%) Service Management
4 6 (46.15%) Supplier Management
4 6 (46.15%) ITIL V2
5 3 (23.08%) Problem Management
6 2 (15.38%) Stakeholder Management
6 2 (15.38%) Incident Management
Qualifications
1 2 (15.38%) ITIL Certification
2 1 (7.69%) MCDST
2 1 (7.69%) Microsoft Certification
Quality Assurance & Compliance
1 6 (46.15%) QA
System Software
1 1 (7.69%) Active Directory
Vendors
1 3 (23.08%) Salesforce.com
2 2 (15.38%) Microsoft
3 1 (7.69%) Altiris
3 1 (7.69%) Cisco