The statistics below represent IT jobs advertised across the Cardiff region that had 1st Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 21 January 2017 with a comparison to same period over 2 years.

3 months to
21 Jan 2017
Same period 2016 Same period 2015
First Line Support
South Wales / Cardiff
Rank 56 72 71
Rank change year-on-year
+16 -1
Permanent jobs requiring a 1st Line Support 3 3 1
As % of all permanent IT jobs located in Cardiff 0.55% 0.45% 0.15%
As % of the Job Titles category 0.55% 0.47% 0.15%
Number of salaries quoted 2 2 1
Median salary £20,750 £27,500 £19,500
Median salary % change year-on-year
-24.54% +41.02%
UK excluding London median salary £21,000 £21,000 £19,875
% change year-on-year
- +5.66%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Cardiff region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Cardiff
Permanent IT job ads with a match in the
Job Titles category
543 645 647
As % of all permanent IT jobs located in Cardiff 99.09% 97.58% 98.63%
Number of salaries quoted 506 545 571
Median salary £37,500 £35,000 £35,000
Median salary % change year-on-year
+7.14% -
90% offered a salary of more than £25,500 £24,000 £24,000
10% offered a salary of more than £53,000 £45,000 £50,000
UK excluding London median salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

1st Line Support
Jobs Demand Trend in Cardiff

The demand trend of job ads across the Cardiff region that featured 1st Line Support in the job title.

1st Line Support Jobs Demand Trend in Cardiff

1st Line Support
Salary Trend in Cardiff

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support across the Cardiff region.

1st Line Support Salary Trend in Cardiff

1st Line Support Skill Set
Top 30 Related IT Skills in Cardiff

For the 6 months to 21 January 2017, 1st Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Cardiff region featuring 1st Line Support in the job title.

1 6 (54.55%) Telecoms
1 6 (54.55%) Finance
1 6 (54.55%) Banking
2 4 (36.36%) SLA
3 3 (27.27%) MS Office
3 3 (27.27%) Logistics
3 3 (27.27%) Degree
3 3 (27.27%) Resource Management
3 3 (27.27%) Management Information System
3 3 (27.27%) Back Office
3 3 (27.27%) Email Management
3 3 (27.27%) MS Excel
4 2 (18.18%) Analytical Skills
4 2 (18.18%) VMware
4 2 (18.18%) Incident Management
4 2 (18.18%) Cisco
4 2 (18.18%) Microsoft
4 2 (18.18%) CCNA
4 2 (18.18%) Citrix
4 2 (18.18%) Cisco Certification
5 1 (9.09%) Internet
5 1 (9.09%) Tivoli
5 1 (9.09%) Tivoli Storage Manager
5 1 (9.09%) HP
5 1 (9.09%) ITIL
5 1 (9.09%) Windows
5 1 (9.09%) AIX
5 1 (9.09%) Linux
5 1 (9.09%) HP Data Protector
5 1 (9.09%) Service Management

1st Line Support Skill Set
Top Related IT Skills in Cardiff by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 3 (27.27%) MS Excel
1 3 (27.27%) MS Office
Communications & Networking
1 1 (9.09%) Firewall
1 1 (9.09%) Internet
General
1 6 (54.55%) Banking
1 6 (54.55%) Finance
1 6 (54.55%) Telecoms
2 3 (27.27%) Back Office
Miscellaneous
1 3 (27.27%) Management Information System
2 2 (18.18%) Analytical Skills
Operating Systems
1 1 (9.09%) AIX
1 1 (9.09%) Linux
1 1 (9.09%) Windows
Processes & Methodologies
1 3 (27.27%) Email Management
1 3 (27.27%) Logistics
1 3 (27.27%) Resource Management
2 2 (18.18%) Incident Management
3 1 (9.09%) ITIL
3 1 (9.09%) Service Management
Qualifications
1 3 (27.27%) Degree
2 2 (18.18%) CCNA
2 2 (18.18%) Cisco Certification
3 1 (9.09%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 4 (36.36%) SLA
Systems Management
1 1 (9.09%) HP Data Protector
1 1 (9.09%) Tivoli
1 1 (9.09%) Tivoli Storage Manager
Vendors
1 2 (18.18%) Cisco
1 2 (18.18%) Citrix
1 2 (18.18%) Microsoft
1 2 (18.18%) VMware
2 1 (9.09%) HP
Cardiff, South Glamorgan
The People Network
Salary: £18000 - £28000 per annum
Posted: 5 days ago