The table below looks at the statistics for CRM skills in IT jobs advertised for the Cardiff region. Included is a guide to the average salaries offered in IT jobs that have cited CRM over the 3 months to 14 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
14 Feb 2016
Same period 2015 Same period 2014
Customer Relationship Management (CRM)
Rank 59 48 48
Rank change year-on-year
-11 0
Permanent jobs citing CRM 15 22 5
As % of all permanent IT jobs located in Cardiff 2.13% 3.28% 1.29%
As % of the Processes & Methodologies category 2.60% 3.90% 1.62%
Number of salaries quoted 7 20 4
Average salary £27,500 £37,500 £34,000
Average salary % change year-on-year
-26.66% +10.29%
90% offered a salary of more than £25,000 £32,400 £32,950
10% offered a salary of more than £55,000 £53,650 £39,950
UK excluding London average salary £44,250 £45,000 £45,000
% change year-on-year
-1.66% -
CRM
South Wales

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Cardiff region.

Processes & Methodologies Category
Cardiff
Permanent IT job ads with a match in the
Processes & Methodologies category
577 564 309
As % of all permanent IT jobs located in Cardiff 81.96% 84.18% 79.64%
Number of salaries quoted 484 489 273
Average salary £36,000 £35,000 £40,000
Average salary % change year-on-year
+2.85% -12.50%
90% offered a salary of more than £27,500 £27,000 £27,500
10% offered a salary of more than £52,500 £55,000 £45,000
UK excluding London average salary £45,000 £42,500 £42,500
% change year-on-year
+5.88% -

CRM
Jobs Demand Trend in Cardiff

This chart provides a 3-month moving total of permanent IT jobs citing CRM across the Cardiff region as a proportion of the total demand within the Processes & Methodologies category.

CRM Jobs Demand Trend in Cardiff

CRM
Salary Trend in Cardiff

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM across the Cardiff region.

CRM Salary Trend in Cardiff

CRM
Salary Histogram in Cardiff

This chart provides a salary histogram for IT jobs citing CRM across the Cardiff region over the 3 months to 14 February 2016.

CRM Salary Histogram in Cardiff

CRM
Top 30 Related IT Skills in Cardiff

For the 6 months to 14 February 2016, IT jobs across the Cardiff region citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM.

1 10 (50.00%) ERP
1 10 (50.00%) Finance
2 8 (40.00%) Law
2 8 (40.00%) Legal
2 8 (40.00%) Czech Language
2 8 (40.00%) German Language
3 4 (20.00%) Dynamics CRM
3 4 (20.00%) Analytical Skills
3 4 (20.00%) SharePoint
3 4 (20.00%) .NET
4 3 (15.00%) Microsoft
4 3 (15.00%) PRINCE2
4 3 (15.00%) Advertising
4 3 (15.00%) Agile Software Development
4 3 (15.00%) Marketing
5 2 (10.00%) Unit Testing
5 2 (10.00%) Microsoft Azure
5 2 (10.00%) Amazon AWS
5 2 (10.00%) Office 365
5 2 (10.00%) MSTest
5 2 (10.00%) Social Media
5 2 (10.00%) SharePoint 2010
5 2 (10.00%) NUnit
5 2 (10.00%) CMS
5 2 (10.00%) SEO
5 2 (10.00%) SQL Server
5 2 (10.00%) C#
5 2 (10.00%) JavaScript
6 1 (5.00%) Sage
6 1 (5.00%) PRINCE

CRM
Top Related IT Skills in Cardiff by Category

For the 6 months to 14 February 2016, IT jobs across the Cardiff region citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Platforms
1 4 (20.00%) SharePoint
2 2 (10.00%) CMS
2 2 (10.00%) SharePoint 2010
Applications
1 1 (5.00%) MS Excel
1 1 (5.00%) MS Visio
Business Applications
1 4 (20.00%) Dynamics CRM
Cloud Services
1 2 (10.00%) Amazon AWS
1 2 (10.00%) Microsoft Azure
1 2 (10.00%) Office 365
Database & Business Intelligence
1 2 (10.00%) SQL Server
Development Applications
1 2 (10.00%) MSTest
1 2 (10.00%) NUnit
General
1 10 (50.00%) Finance
2 8 (40.00%) Czech Language
2 8 (40.00%) German Language
2 8 (40.00%) Law
2 8 (40.00%) Legal
3 3 (15.00%) Advertising
3 3 (15.00%) Marketing
Job Titles
1 10 (50.00%) Administrator
2 8 (40.00%) Resourcer
3 4 (20.00%) Developer
4 2 (10.00%) Junior
4 2 (10.00%) Junior Developer
4 2 (10.00%) Project Manager
4 2 (10.00%) SharePoint Administrator
4 2 (10.00%) SharePoint Developer
5 1 (5.00%) Analyst
5 1 (5.00%) Business Analyst
5 1 (5.00%) CRM Specialist
5 1 (5.00%) Marketeer
5 1 (5.00%) Marketing Manager
5 1 (5.00%) Product Analyst
5 1 (5.00%) Product Business Analyst
5 1 (5.00%) Support Engineer
5 1 (5.00%) Support Specialist
5 1 (5.00%) Technical Engineer
5 1 (5.00%) Technical Support
5 1 (5.00%) Technical Support Engineer
Libraries, Frameworks & Software Standards
1 4 (20.00%) .NET
Miscellaneous
1 4 (20.00%) Analytical Skills
2 2 (10.00%) Social Media
3 1 (5.00%) CCTV
Operating Systems
1 1 (5.00%) Windows
Processes & Methodologies
1 10 (50.00%) ERP
2 3 (15.00%) Agile Software Development
2 3 (15.00%) PRINCE2
3 2 (10.00%) SEO
3 2 (10.00%) Unit Testing
4 1 (5.00%) Business Analysis
4 1 (5.00%) ITIL
4 1 (5.00%) Online Marketing
4 1 (5.00%) Pay per click
4 1 (5.00%) PRINCE
4 1 (5.00%) Stakeholder Engagement
4 1 (5.00%) Waterfall
4 1 (5.00%) Web Development
Programming Languages
1 2 (10.00%) C#
1 2 (10.00%) JavaScript
Qualifications
1 1 (5.00%) Degree
Vendors
1 3 (15.00%) Microsoft
2 1 (5.00%) Sage