The first table below looks at the demand for CRM skills in IT jobs advertised for the Cardiff region. Included is a guide to the average salaries offered in IT jobs that have cited CRM over the 3 months to 20 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Cardiff region.

Location
3 months to
20 May 2013
Same period 2012 Same period 2011
Customer Relationship Management (CRM)
Rank 53 37 57
Rank change year-on-year
-16 +20
Permanent jobs citing CRM 15 12 13
As % of all permanent IT jobs located in Cardiff 2.646% 2.810% 2.289%
As % of the Processes & Methodologies category 3.676% 4.211% 2.857%
Number of salaries quoted 14 9 10
Average salary £42,000 £34,500 £34,625
Average salary % change year-on-year
+21.73% -0.36%
90% offered a salary of more than £40,600 £30,700 £27,500
10% offered a salary of more than £43,550 £45,200 £40,700
UK excluding London average salary £42,500 £44,500 £44,000
% change year-on-year
-4.49% +1.13%
All Processes & Methodologies
Cardiff
Permanent IT job ads with a match in the
Processes & Methodologies category
408 285 455
As % of all permanent IT jobs located in Cardiff 71.96% 66.74% 80.11%
Number of salaries quoted 358 265 424
Average salary £34,500 £34,000 £36,000
Average salary % change year-on-year
+1.47% -5.55%
90% offered a salary of more than £25,500 £25,500 £26,000
10% offered a salary of more than £47,500 £52,500 £50,000
UK excluding London average salary £40,000 £41,000 £40,000
% change year-on-year
-2.43% +2.50%
CRM
South Wales

CRM
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing CRM across the Cardiff region as a proportion of the total demand within the Processes & Methodologies category.

Cardiff CRM Jobs Demand Trend

CRM
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM across the Cardiff region.

Cardiff CRM Salary Trend

CRM
Top 30 Related IT Skills

For the 6 months to 20 May 2013, IT jobs across the Cardiff region citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM.

1 25 (52.08%) .NET
2 24 (50.00%) MS Excel
2 24 (50.00%) SharePoint
3 23 (47.92%) C#
3 23 (47.92%) Visual Studio
3 23 (47.92%) Dynamics CRM
3 23 (47.92%) .NET Framework
4 21 (43.75%) OO
4 21 (43.75%) BizTalk Server
5 20 (41.67%) Microsoft
5 20 (41.67%) SQL
6 19 (39.58%) Business Intelligence
7 18 (37.50%) Salesforce.com
7 18 (37.50%) QlikView
8 16 (33.33%) Finance
9 15 (31.25%) Marketing
9 15 (31.25%) Kimball Methodology
9 15 (31.25%) Inmon Methodology
10 12 (25.00%) Risk Analysis
10 12 (25.00%) Scrum
11 11 (22.92%) ASP.NET
11 11 (22.92%) SQL Server
11 11 (22.92%) ASP.NET MVC 3
11 11 (22.92%) Razor View Engine
11 11 (22.92%) Sitecore
11 11 (22.92%) ASP.NET MVC
12 9 (18.75%) Content Management
12 9 (18.75%) CMS
13 8 (16.67%) TDD
13 8 (16.67%) Retail

CRM
Top Related IT Skills by Category

For the 6 months to 20 May 2013, IT jobs across the Cardiff region citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Development
1 25 (52.08%) .NET
2 23 (47.92%) .NET Framework
3 11 (22.92%) ASP.NET
3 11 (22.92%) ASP.NET MVC
3 11 (22.92%) ASP.NET MVC 3
3 11 (22.92%) Razor View Engine
4 8 (16.67%) ADO.NET Entity Framework
4 8 (16.67%) Castle Windsor
5 6 (12.50%) HTML
6 3 (6.250%) XHTML
6 3 (6.250%) CSS
7 2 (4.167%) Flash
8 1 (2.083%) COM
8 1 (2.083%) Zend Framework
8 1 (2.083%) jQuery
8 1 (2.083%) Smarty
8 1 (2.083%) LAMP
8 1 (2.083%) HTML5
Application Platforms
1 24 (50.00%) SharePoint
2 21 (43.75%) BizTalk Server
3 9 (18.75%) CMS
4 8 (16.67%) SharePoint Server
4 8 (16.67%) Sitecore CMS
5 1 (2.083%) Apache
Applications
1 24 (50.00%) MS Excel
Business Applications
1 23 (47.92%) Dynamics CRM
2 1 (2.083%) SalesLogix
Database & Business Intelligence
1 18 (37.50%) QlikView
2 11 (22.92%) SQL Server
3 1 (2.083%) MS Access
3 1 (2.083%) Data Warehouse
3 1 (2.083%) MySQL
Development Applications
1 23 (47.92%) Visual Studio
2 8 (16.67%) ReSharper
2 8 (16.67%) Team Foundation Server
3 1 (2.083%) Subversion
General
1 16 (33.33%) Finance
2 15 (31.25%) Marketing
3 8 (16.67%) Retail
4 1 (2.083%) French Language
4 1 (2.083%) Telecoms
Job Titles
1 44 (91.67%) Developer
2 20 (41.67%) .NET Developer
3 19 (39.58%) Analyst
4 18 (37.50%) Analyst Developer
5 17 (35.42%) Database Developer
5 17 (35.42%) Database Analyst
5 17 (35.42%) BizTalk Developer
6 9 (18.75%) Senior Analyst Developer
6 9 (18.75%) Senior Database Analyst
6 9 (18.75%) Senior Database Developer
6 9 (18.75%) Senior Developer
6 9 (18.75%) Senior Analyst
7 4 (8.333%) Excel Developer
8 3 (6.250%) Project Manager
9 2 (4.167%) Software Developer
9 2 (4.167%) Senior Excel Developer
10 1 (2.083%) Software Development Project Manager
10 1 (2.083%) PHP Programmer
10 1 (2.083%) Software Manager
10 1 (2.083%) Salesforce.com Developer
Miscellaneous
1 1 (2.083%) PMI
1 1 (2.083%) Management Information System
1 1 (2.083%) Statistics
1 1 (2.083%) Mathematics
1 1 (2.083%) SaaS
1 1 (2.083%) Social Media
1 1 (2.083%) Digital Media
Operating Systems
1 1 (2.083%) Linux
Processes & Methodologies
1 21 (43.75%) OO
2 19 (39.58%) Business Intelligence
3 15 (31.25%) Kimball Methodology
3 15 (31.25%) Inmon Methodology
4 12 (25.00%) Risk Analysis
4 12 (25.00%) Scrum
5 9 (18.75%) Content Management
6 8 (16.67%) ETL
6 8 (16.67%) TDD
6 8 (16.67%) Unit Testing
6 8 (16.67%) Continuous Integration
7 5 (10.42%) System Testing
8 4 (8.333%) Agile Software Development
9 2 (4.167%) E-Commerce
9 2 (4.167%) Project Management
9 2 (4.167%) MVC
10 1 (2.083%) Migration
10 1 (2.083%) Stakeholder Management
10 1 (2.083%) ERP
10 1 (2.083%) PRINCE2
Programming Languages
1 23 (47.92%) C#
2 20 (41.67%) SQL
3 4 (8.333%) JavaScript
4 3 (6.250%) PHP
5 2 (4.167%) Java
5 2 (4.167%) VB.NET
6 1 (2.083%) Shell Script
6 1 (2.083%) VB
Qualifications
1 8 (16.67%) Microsoft Certification
2 1 (2.083%) PMP
2 1 (2.083%) PMI Certification
Vendors
1 20 (41.67%) Microsoft
2 18 (37.50%) Salesforce.com
3 11 (22.92%) Sitecore
4 1 (2.083%) Open Text
4 1 (2.083%) RedDot
4 1 (2.083%) Zend