The table below looks at the statistics for Incident Management skills in IT jobs advertised for the Cardiff region. Included is a guide to the average salaries offered in IT jobs that have cited Incident Management over the 3 months to 29 April 2016 with a comparison to the same period in the previous 2 years.

3 months to
29 Apr 2016
Same period 2015 Same period 2014
Incident Management
Rank 47 58 53
Rank change year-on-year
+11 -5
Permanent jobs citing Incident Management 22 11 16
As % of all permanent IT jobs located in Cardiff 3.37% 1.63% 2.69%
As % of the Processes & Methodologies category 4.03% 1.90% 3.19%
Number of salaries quoted 15 7 10
Average salary £27,000 £44,000 £31,500
Average salary % change year-on-year
-38.63% +39.68%
90% offered a salary of more than £25,100 £32,200 £30,150
10% offered a salary of more than £46,500 £63,000 £58,500
UK excluding London average salary £41,500 £40,000 £39,000
% change year-on-year
+3.75% +2.56%
Incident Management
South Wales

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Cardiff region.

Processes & Methodologies Category
Cardiff
Permanent IT job ads with a match in the
Processes & Methodologies category
546 580 502
As % of all permanent IT jobs located in Cardiff 83.74% 85.80% 84.37%
Number of salaries quoted 463 481 415
Average salary £40,000 £37,500 £35,783
Average salary % change year-on-year
+6.66% +4.79%
90% offered a salary of more than £26,500 £26,000 £27,500
10% offered a salary of more than £50,000 £52,500 £55,000
UK excluding London average salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

Incident Management
Jobs Demand Trend in Cardiff

This chart provides a 3-month moving total of permanent IT jobs citing Incident Management across the Cardiff region as a proportion of the total demand within the Processes & Methodologies category.

Incident Management Jobs Demand Trend in Cardiff

Incident Management
Salary Trend in Cardiff

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management across the Cardiff region.

Incident Management Salary Trend in Cardiff

Incident Management
Salary Histogram in Cardiff

This chart provides a salary histogram for IT jobs citing Incident Management across the Cardiff region over the 3 months to 29 April 2016.

Incident Management Salary Histogram in Cardiff

Incident Management
Top 30 Related IT Skills in Cardiff

For the 6 months to 29 April 2016, IT jobs across the Cardiff region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management.

1 31 (77.50%) ITIL
2 20 (50.00%) Service Management
3 18 (45.00%) Firewall
3 18 (45.00%) SLA
4 16 (40.00%) Cisco Certification
5 14 (35.00%) CCNA
6 13 (32.50%) Citrix
6 13 (32.50%) Cisco
7 12 (30.00%) Microsoft
7 12 (30.00%) Linux
7 12 (30.00%) MS Excel
7 12 (30.00%) Internet
8 11 (27.50%) VMware
8 11 (27.50%) ITIL Foundation Certificate
9 10 (25.00%) Problem Management
9 10 (25.00%) ITSM
9 10 (25.00%) Windows
10 9 (22.50%) Change Management
11 8 (20.00%) Logistics
11 8 (20.00%) MS Office
12 7 (17.50%) SQL
12 7 (17.50%) Remedy
12 7 (17.50%) Finance
13 6 (15.00%) Remedy ITSM
13 6 (15.00%) Resource Management
13 6 (15.00%) HP Data Protector
13 6 (15.00%) Fintech
13 6 (15.00%) ServiceNow
13 6 (15.00%) Mobile Payment
13 6 (15.00%) ITIL V2

Incident Management
Top Related IT Skills in Cardiff by Category

For the 6 months to 29 April 2016, IT jobs across the Cardiff region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Applications
1 12 (30.00%) MS Excel
2 8 (20.00%) MS Office
Business Applications
1 6 (15.00%) Remedy ITSM
Cloud Services
1 2 (5.00%) SaaS
Communications & Networking
1 18 (45.00%) Firewall
2 12 (30.00%) Internet
3 2 (5.00%) Wireless
4 1 (2.50%) Cisco Wireless
Database & Business Intelligence
1 6 (15.00%) Oracle Database
1 6 (15.00%) SQLPlus
General
1 7 (17.50%) Finance
2 4 (10.00%) Back Office
3 3 (7.50%) Manufacturing
4 2 (5.00%) Telecoms
Job Titles
1 12 (30.00%) Analyst
2 11 (27.50%) 1st Line Engineer
2 11 (27.50%) 1st Line Support
2 11 (27.50%) 1st Line Support Engineer
2 11 (27.50%) Support Engineer
3 9 (22.50%) 1st Line Technical Support
3 9 (22.50%) Service Analyst
3 9 (22.50%) Service Desk Analyst
3 9 (22.50%) Technical Engineer
3 9 (22.50%) Technical Support
3 9 (22.50%) Technical Support Engineer
4 7 (17.50%) Service Manager
5 4 (10.00%) SQL Analyst
5 4 (10.00%) Unix Analyst
6 3 (7.50%) Network Engineer
6 3 (7.50%) Service Transition Manager
6 3 (7.50%) Transition Manager
7 2 (5.00%) Administrator
7 2 (5.00%) Applications Support
7 2 (5.00%) Operations Manager
Miscellaneous
1 6 (15.00%) Fintech
1 6 (15.00%) Mobile Payment
2 5 (12.50%) Analytical Skills
3 2 (5.00%) Fat Client
3 2 (5.00%) Thin Client
4 1 (2.50%) CMDB
Operating Systems
1 12 (30.00%) Linux
2 10 (25.00%) Windows
3 6 (15.00%) AIX
3 6 (15.00%) Solaris
3 6 (15.00%) Unix
4 4 (10.00%) Windows 7
5 2 (5.00%) Windows 8
5 2 (5.00%) Windows Server
Processes & Methodologies
1 31 (77.50%) ITIL
2 20 (50.00%) Service Management
3 10 (25.00%) ITSM
3 10 (25.00%) Problem Management
4 9 (22.50%) Change Management
5 8 (20.00%) Logistics
6 6 (15.00%) High Availability
6 6 (15.00%) ITIL V2
6 6 (15.00%) Resource Management
7 3 (7.50%) Agile Software Development
7 3 (7.50%) ERP
7 3 (7.50%) Root Cause Analysis
7 3 (7.50%) Supplier Management
8 2 (5.00%) Continuous Improvement
8 2 (5.00%) Customer Engagement
8 2 (5.00%) PRINCE2
8 2 (5.00%) Service Delivery
8 2 (5.00%) Software Engineering
8 2 (5.00%) Stakeholder Engagement
8 2 (5.00%) Stakeholder Management
Programming Languages
1 7 (17.50%) SQL
2 6 (15.00%) PL/SQL
Qualifications
1 16 (40.00%) Cisco Certification
2 14 (35.00%) CCNA
3 11 (27.50%) ITIL Foundation Certificate
4 4 (10.00%) ITIL Certification
5 2 (5.00%) CCNP
5 2 (5.00%) PRINCE2 Certification
6 1 (2.50%) CCENT
6 1 (2.50%) CCVP
6 1 (2.50%) Degree
6 1 (2.50%) ISEB
6 1 (2.50%) Microsoft Certification
Quality Assurance & Compliance
1 18 (45.00%) SLA
System Software
1 2 (5.00%) Active Directory
Systems Management
1 6 (15.00%) HP Data Protector
1 6 (15.00%) Tivoli
1 6 (15.00%) Tivoli Storage Manager
2 1 (2.50%) Cisco UCCE
2 1 (2.50%) Cisco UCCX
Vendors
1 13 (32.50%) Cisco
1 13 (32.50%) Citrix
2 12 (30.00%) Microsoft
3 11 (27.50%) VMware
4 7 (17.50%) Remedy
5 6 (15.00%) HP
5 6 (15.00%) Oracle
5 6 (15.00%) ServiceNow
6 1 (2.50%) SAP