The table below looks at the statistics for Incident Management skills in IT jobs advertised for the Cardiff region. Included is a guide to the average salaries offered in IT jobs that have cited Incident Management over the 3 months to 8 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
8 Feb 2016
Same period 2015 Same period 2014
Incident Management
Rank 57 68 53
Rank change year-on-year
+11 -15
Permanent jobs citing Incident Management 17 6 2
As % of all permanent IT jobs located in Cardiff 2.47% 0.89% 0.50%
As % of the Processes & Methodologies category 3.00% 1.06% 0.63%
Number of salaries quoted 16 4 0
Average salary £28,750 £24,000 -
Average salary % change year-on-year
+19.79% -
UK excluding London average salary £40,000 £40,000 £37,500
% change year-on-year
- +6.66%
Incident Management
South Wales

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Cardiff region.

Processes & Methodologies Category
Cardiff
Permanent IT job ads with a match in the
Processes & Methodologies category
566 568 320
As % of all permanent IT jobs located in Cardiff 82.39% 84.27% 80.40%
Number of salaries quoted 475 494 284
Average salary £36,000 £35,000 £40,000
Average salary % change year-on-year
+2.85% -12.50%
90% offered a salary of more than £27,500 £26,855 £27,500
10% offered a salary of more than £53,500 £55,000 £45,000
UK excluding London average salary £45,000 £42,500 £42,500
% change year-on-year
+5.88% -

Incident Management
Jobs Demand Trend in Cardiff

This chart provides a 3-month moving total of permanent IT jobs citing Incident Management across the Cardiff region as a proportion of the total demand within the Processes & Methodologies category.

Incident Management Jobs Demand Trend in Cardiff

Incident Management
Salary Trend in Cardiff

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management across the Cardiff region.

Incident Management Salary Trend in Cardiff

Incident Management
Salary Histogram in Cardiff

This chart provides a salary histogram for IT jobs citing Incident Management across the Cardiff region over the 3 months to 8 February 2016.

Incident Management Salary Histogram in Cardiff

Incident Management
Top 30 Related IT Skills in Cardiff

For the 6 months to 8 February 2016, IT jobs across the Cardiff region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management.

1 17 (68.00%) ITIL
2 12 (48.00%) Service Management
3 8 (32.00%) Problem Management
4 7 (28.00%) ITSM
4 7 (28.00%) Cisco Certification
5 6 (24.00%) Windows
5 6 (24.00%) SLA
5 6 (24.00%) Change Management
6 5 (20.00%) Service Delivery
6 5 (20.00%) CCNA
7 4 (16.00%) Cisco
7 4 (16.00%) Linux
7 4 (16.00%) MS Excel
7 4 (16.00%) Unix
7 4 (16.00%) SQL
7 4 (16.00%) Oracle
7 4 (16.00%) Citrix
7 4 (16.00%) Resource Management
7 4 (16.00%) Windows 7
7 4 (16.00%) Oracle Database
8 3 (12.00%) Root Cause Analysis
8 3 (12.00%) ITIL Foundation Certificate
8 3 (12.00%) Firewall
8 3 (12.00%) Analytical Skills
8 3 (12.00%) Windows Server
8 3 (12.00%) ITIL V3
8 3 (12.00%) VMware
8 3 (12.00%) MS Office
8 3 (12.00%) Microsoft
8 3 (12.00%) Active Directory

Incident Management
Top Related IT Skills in Cardiff by Category

For the 6 months to 8 February 2016, IT jobs across the Cardiff region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Platforms
1 2 (8.00%) IIS
2 1 (4.00%) Exchange Server 2007
2 1 (4.00%) Exchange Server 2010
2 1 (4.00%) MS Exchange
Applications
1 4 (16.00%) MS Excel
2 3 (12.00%) MS Office
Business Applications
1 1 (4.00%) Remedy ITSM
Communications & Networking
1 3 (12.00%) Firewall
2 2 (8.00%) Internet
2 2 (8.00%) Wireless
3 1 (4.00%) Cisco Wireless
3 1 (4.00%) DHCP
3 1 (4.00%) DNS
Database & Business Intelligence
1 4 (16.00%) Oracle Database
2 1 (4.00%) SQL Server
2 1 (4.00%) SQLPlus
General
1 2 (8.00%) Back Office
1 2 (8.00%) Finance
Job Titles
1 7 (28.00%) Service Manager
2 5 (20.00%) Analyst
3 4 (16.00%) IT Manager
3 4 (16.00%) IT Services Manager
3 4 (16.00%) Service Analyst
3 4 (16.00%) Service Desk Analyst
4 3 (12.00%) DBA
5 2 (8.00%) 1st Line Support
5 2 (8.00%) 1st Line Support Engineer
5 2 (8.00%) Administrator
5 2 (8.00%) Customer Services Manager
5 2 (8.00%) Development DBA
5 2 (8.00%) Network Engineer
5 2 (8.00%) Operations Manager
5 2 (8.00%) Oracle DBA
5 2 (8.00%) Oracle Development DBA
5 2 (8.00%) Support Engineer
5 2 (8.00%) Technical Engineer
5 2 (8.00%) Technical Support
5 2 (8.00%) Technical Support Engineer
Miscellaneous
1 3 (12.00%) Analytical Skills
2 2 (8.00%) Fat Client
2 2 (8.00%) Thin Client
3 1 (4.00%) Clustering
3 1 (4.00%) Data Centre
3 1 (4.00%) Fintech
3 1 (4.00%) Mobile Payment
Operating Systems
1 6 (24.00%) Windows
2 4 (16.00%) Linux
2 4 (16.00%) Unix
2 4 (16.00%) Windows 7
3 3 (12.00%) Windows Server
4 2 (8.00%) Windows 8
5 1 (4.00%) Solaris
5 1 (4.00%) Windows Server 2008
5 1 (4.00%) Windows Server 2012
Processes & Methodologies
1 17 (68.00%) ITIL
2 12 (48.00%) Service Management
3 8 (32.00%) Problem Management
4 7 (28.00%) ITSM
5 6 (24.00%) Change Management
6 5 (20.00%) Service Delivery
7 4 (16.00%) Resource Management
8 3 (12.00%) ITIL V3
8 3 (12.00%) Root Cause Analysis
9 2 (8.00%) Asset Management
9 2 (8.00%) Customer Engagement
9 2 (8.00%) Logistics
9 2 (8.00%) Mentoring
9 2 (8.00%) Performance Management
9 2 (8.00%) Performance Monitoring
9 2 (8.00%) PRINCE2
9 2 (8.00%) Software Engineering
9 2 (8.00%) Test Scripting
10 1 (4.00%) Configuration Management
10 1 (4.00%) Data Modelling
Programming Languages
1 4 (16.00%) SQL
2 1 (4.00%) PL/SQL
Qualifications
1 7 (28.00%) Cisco Certification
2 5 (20.00%) CCNA
3 3 (12.00%) ITIL Foundation Certificate
4 2 (8.00%) CCNP
4 2 (8.00%) Degree
4 2 (8.00%) ITIL Certification
4 2 (8.00%) PRINCE2 Certification
5 1 (4.00%) CCENT
5 1 (4.00%) CCVP
5 1 (4.00%) ISEB
5 1 (4.00%) Microsoft Certification
Quality Assurance & Compliance
1 6 (24.00%) SLA
System Software
1 3 (12.00%) Active Directory
2 1 (4.00%) VMware ESXi
2 1 (4.00%) vSphere
Systems Management
1 1 (4.00%) Cisco UCCE
1 1 (4.00%) Cisco UCCX
1 1 (4.00%) SCCM
1 1 (4.00%) WSUS
Vendors
1 4 (16.00%) Cisco
1 4 (16.00%) Citrix
1 4 (16.00%) Oracle
2 3 (12.00%) Microsoft
2 3 (12.00%) VMware
3 2 (8.00%) Remedy
4 1 (4.00%) ServiceNow