The first table below looks at the demand for Incident Management skills in IT jobs advertised for the Cardiff region. Included is a guide to the average salaries offered in IT jobs that have cited Incident Management over the 3 months to 22 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Cardiff region.

Location
3 months to
22 May 2013
Same period 2012 Same period 2011
Incident Management
Rank 48 45 55
Rank change year-on-year
-3 +10
Permanent jobs citing Incident Management 19 5 13
As % of all permanent IT jobs located in Cardiff 3.369% 1.139% 2.338%
As % of the Processes & Methodologies category 4.680% 1.695% 2.921%
Number of salaries quoted 13 4 11
Average salary £40,000 £19,250 £35,000
Average salary % change year-on-year
+107.79% -45.00%
90% offered a salary of more than £37,500 £14,000 £16,500
10% offered a salary of more than £49,000 £24,500 £39,250
UK excluding London average salary £37,500 £35,000 £35,000
% change year-on-year
+7.14% -
All Processes & Methodologies
Cardiff
Permanent IT job ads with a match in the
Processes & Methodologies category
406 295 445
As % of all permanent IT jobs located in Cardiff 71.99% 67.20% 80.04%
Number of salaries quoted 352 275 415
Average salary £34,500 £34,000 £36,000
Average salary % change year-on-year
+1.47% -5.55%
90% offered a salary of more than £25,500 £25,500 £26,000
10% offered a salary of more than £47,500 £52,500 £50,000
UK excluding London average salary £40,000 £41,000 £40,000
% change year-on-year
-2.43% +2.50%
Incident Management
South Wales

Incident Management
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Incident Management across the Cardiff region as a proportion of the total demand within the Processes & Methodologies category.

Cardiff Incident Management Jobs Demand Trend

Incident Management
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management across the Cardiff region.

Cardiff Incident Management Salary Trend

Incident Management
Salary Histogram

This chart provides a salary histogram for IT jobs citing Incident Management across the Cardiff region over the 3 months to 22 May 2013.

Cardiff Incident Management Salary Histogram

Incident Management
Top 30 Related IT Skills

For the 6 months to 22 May 2013, IT jobs across the Cardiff region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management.

1 32 (96.97%) ITIL
2 25 (75.76%) Microsoft
2 25 (75.76%) Active Directory
3 22 (66.67%) Finance
4 20 (60.61%) Advertising
4 20 (60.61%) Windows
5 19 (57.58%) MS Exchange
6 18 (54.55%) MS Excel
7 17 (51.52%) SharePoint
7 17 (51.52%) Windows 2000
7 17 (51.52%) SQL Server
7 17 (51.52%) IIS
7 17 (51.52%) SAN
7 17 (51.52%) Windows Server 2003
7 17 (51.52%) Exchange Server 2007
7 17 (51.52%) Exchange Server 2010
7 17 (51.52%) Windows Server 2008
8 9 (27.27%) MS Project
8 9 (27.27%) SLA
9 8 (24.24%) MS Office
10 6 (18.18%) Microsoft Certification
10 6 (18.18%) Service Management
11 5 (15.15%) Service Delivery
11 5 (15.15%) Internet
11 5 (15.15%) HTML
12 4 (12.12%) Banking
12 4 (12.12%) MCSE
12 4 (12.12%) MCP
13 3 (9.091%) BCP
13 3 (9.091%) Change Management

Incident Management
Top Related IT Skills by Category

For the 6 months to 22 May 2013, IT jobs across the Cardiff region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Development
1 5 (15.15%) HTML
Application Platforms
1 19 (57.58%) MS Exchange
2 17 (51.52%) SharePoint
2 17 (51.52%) IIS
2 17 (51.52%) Exchange Server 2007
2 17 (51.52%) Exchange Server 2010
Applications
1 18 (54.55%) MS Excel
2 9 (27.27%) MS Project
3 8 (24.24%) MS Office
Communications & Networking
1 17 (51.52%) SAN
2 5 (15.15%) Internet
3 2 (6.061%) DHCP
3 2 (6.061%) TCP/IP
3 2 (6.061%) DNS
Database & Business Intelligence
1 17 (51.52%) SQL Server
General
1 22 (66.67%) Finance
2 20 (60.61%) Advertising
3 4 (12.12%) Banking
4 3 (9.091%) Welsh Language
5 2 (6.061%) Retail Banking
5 2 (6.061%) Retail
5 2 (6.061%) Financial Institution
Job Titles
1 8 (24.24%) Data Centre Engineer
2 6 (18.18%) Analyst
3 5 (15.15%) Service Manager
3 5 (15.15%) Service Desk Analyst
3 5 (15.15%) Service Analyst
4 3 (9.091%) Business Continuity Manager
4 3 (9.091%) Business Manager
4 3 (9.091%) ITIL Manager
4 3 (9.091%) ITIL Service Manager
5 2 (6.061%) Desktop Engineer
5 2 (6.061%) Customer Services Manager
6 1 (3.030%) Junior
6 1 (3.030%) Support Analyst
6 1 (3.030%) Project Engineer
6 1 (3.030%) Wintel Engineer
6 1 (3.030%) Microsoft Specialist
6 1 (3.030%) Senior Microsoft Specialist
Miscellaneous
1 3 (9.091%) Management Information System
1 3 (9.091%) Cloud Computing
2 2 (6.061%) Mobile Banking
Operating Systems
1 20 (60.61%) Windows
2 17 (51.52%) Windows 2000
2 17 (51.52%) Windows Server 2003
2 17 (51.52%) Windows Server 2008
3 2 (6.061%) Windows 7
Processes & Methodologies
1 32 (96.97%) ITIL
2 6 (18.18%) Service Management
3 5 (15.15%) Service Delivery
4 3 (9.091%) BCP
4 3 (9.091%) Change Management
4 3 (9.091%) ITSM
4 3 (9.091%) Problem Management
4 3 (9.091%) Business Continuity
4 3 (9.091%) Information Security
4 3 (9.091%) ITIL V3
4 3 (9.091%) Root Cause Analysis
5 1 (3.030%) Release Management
Qualifications
1 6 (18.18%) Microsoft Certification
2 4 (12.12%) MCSE
2 4 (12.12%) MCP
3 2 (6.061%) ITIL Certification
Quality Assurance & Compliance
1 9 (27.27%) SLA
System Software
1 25 (75.76%) Active Directory
2 1 (3.030%) VMware Infrastructure
Vendors
1 25 (75.76%) Microsoft
2 2 (6.061%) Avaya
3 1 (3.030%) VMware
Cardiff, South Glamorgan
If you are an Senior Microsoft Engineer and have the following experience: Administration and maintenance of diverse Microsoft environments; to include (but not limited to) Microsoft Windows 2000/...
Randstad Technologies
Salary: £38000 - £44000 per annum + Pension, Health, 20% bonus
Posted: 20 May 2013
Cardiff, South Glamorgan
If you are an Senior Microsoft Data Centre or MS Project Engineer and have the following experience: Administration and maintenance of diverse Microsoft environments; to include (but not...
Randstad Technologies
Salary: £38000 - £43000 per annum + BONUS + Health, Benefits
Posted: 20 May 2013