The table below looks at the statistics for ITSM skills in IT jobs advertised for the Cardiff region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 22 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Aug 2014
Same period 2013 Same period 2012
IT Service Management (ITSM)
Rank - - -
Permanent jobs citing ITSM 0 0 0
As % of all permanent IT jobs located in Cardiff - - -
As % of the Processes & Methodologies category - - -
Number of salaries quoted 0 0 0
Average salary - - -
UK excluding London average salary £41,000 £42,500 £40,000
% change year-on-year
-3.52% +6.25%
ITSM
South Wales

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Cardiff region.

Processes & Methodologies Category
Cardiff
Permanent IT job ads with a match in the
Processes & Methodologies category
473 458 252
As % of all permanent IT jobs located in Cardiff 71.78% 75.45% 70.39%
Number of salaries quoted 427 383 223
Average salary £35,000 £35,000 £35,000
90% offered a salary of more than £27,500 £28,000 £24,500
10% offered a salary of more than £50,000 £53,250 £55,000
UK excluding London average salary £42,500 £41,000 £40,000
% change year-on-year
+3.65% +2.50%

ITSM
Jobs Demand Trend in Cardiff

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Cardiff region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Cardiff

ITSM
Salary Trend in Cardiff

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Cardiff region.

ITSM Salary Trend in Cardiff

ITSM
Top 15 Related IT Skills in Cardiff

For the 6 months to 22 August 2014, IT jobs across the Cardiff region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 8 (88.89%) Service Management
2 5 (55.56%) ITIL
2 5 (55.56%) Workflow
2 5 (55.56%) ITIL V3
3 4 (44.44%) Welsh Language
3 4 (44.44%) Problem Management
3 4 (44.44%) Business Continuity Planning
3 4 (44.44%) Finance
3 4 (44.44%) Business Continuity
3 4 (44.44%) CISSP
3 4 (44.44%) BCP
3 4 (44.44%) CISA
4 1 (11.11%) Knowledge Management
4 1 (11.11%) Incident Management
4 1 (11.11%) ServiceNow

ITSM
Top Related IT Skills in Cardiff by Category

For the 6 months to 22 August 2014, IT jobs across the Cardiff region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

General
1 4 (44.44%) Welsh Language
1 4 (44.44%) Finance
Job Titles
1 4 (44.44%) Audit Manager
1 4 (44.44%) IT Audit Manager
2 3 (33.33%) Problem Manager
3 1 (11.11%) Risk Manager
3 1 (11.11%) Incident Manager
3 1 (11.11%) Knowledge Manager
3 1 (11.11%) IT Risk Manager
Processes & Methodologies
1 8 (88.89%) Service Management
2 5 (55.56%) ITIL
2 5 (55.56%) Workflow
2 5 (55.56%) ITIL V3
3 4 (44.44%) Problem Management
3 4 (44.44%) Business Continuity Planning
3 4 (44.44%) Business Continuity
3 4 (44.44%) BCP
4 1 (11.11%) Knowledge Management
4 1 (11.11%) Incident Management
Qualifications
1 4 (44.44%) CISSP
1 4 (44.44%) CISA
Vendors
1 1 (11.11%) ServiceNow