The table below looks at the statistics for ITSM skills in IT jobs advertised for the Cardiff region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 29 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 Jan 2015
Same period 2014 Same period 2013
IT Service Management (ITSM)
Rank 66 50 49
Rank change year-on-year
-16 -1
Permanent jobs citing ITSM 1 3 4
As % of all permanent IT jobs located in Cardiff 0.15% 0.76% 0.90%
As % of the Processes & Methodologies category 0.19% 0.99% 1.24%
Number of salaries quoted 0 3 2
Average salary - £51,000 £47,500
Average salary % change year-on-year
- +7.36%
UK excluding London average salary £41,674 £39,000 £45,000
% change year-on-year
+6.85% -13.33%
ITSM
South Wales

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Cardiff region.

Processes & Methodologies Category
Cardiff
Permanent IT job ads with a match in the
Processes & Methodologies category
525 303 323
As % of all permanent IT jobs located in Cardiff 80.89% 76.52% 72.42%
Number of salaries quoted 468 271 272
Average salary £35,000 £40,000 £33,500
Average salary % change year-on-year
-12.50% +19.40%
90% offered a salary of more than £27,242 £27,500 £26,000
10% offered a salary of more than £45,000 £50,000 £57,500
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

ITSM
Jobs Demand Trend in Cardiff

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Cardiff region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Cardiff

ITSM
Salary Trend in Cardiff

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Cardiff region.

ITSM Salary Trend in Cardiff

ITSM
Top 26 Related IT Skills in Cardiff

For the 6 months to 29 January 2015, IT jobs across the Cardiff region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 4 (100.00%) ITIL
2 3 (75.00%) SLA
2 3 (75.00%) Finance
2 3 (75.00%) Service Management
2 3 (75.00%) Service Delivery
3 2 (50.00%) Continuous Improvement
3 2 (50.00%) Problem Management
3 2 (50.00%) Performance Metrics
4 1 (25.00%) Incident Management
4 1 (25.00%) ITIL Certification
4 1 (25.00%) SQLPlus
4 1 (25.00%) Remedy
4 1 (25.00%) UNIX
4 1 (25.00%) Windows
4 1 (25.00%) Solaris
4 1 (25.00%) Linux
4 1 (25.00%) PL/SQL
4 1 (25.00%) SQL
4 1 (25.00%) Oracle
4 1 (25.00%) MS Office
4 1 (25.00%) Remedy ITSM
4 1 (25.00%) ITIL V2
4 1 (25.00%) High Availability
4 1 (25.00%) Oracle Database
4 1 (25.00%) Mentoring
4 1 (25.00%) Firewall

ITSM
Top Related IT Skills in Cardiff by Category

For the 6 months to 29 January 2015, IT jobs across the Cardiff region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Applications
1 1 (25.00%) MS Office
Business Applications
1 1 (25.00%) Remedy ITSM
Communications & Networking
1 1 (25.00%) Firewall
Database & Business Intelligence
1 1 (25.00%) SQLPlus
1 1 (25.00%) Oracle Database
General
1 3 (75.00%) Finance
Job Titles
1 2 (50.00%) Service Manager
2 1 (25.00%) Service Desk Analyst
2 1 (25.00%) Team Leader
2 1 (25.00%) Analyst
2 1 (25.00%) Service Analyst
2 1 (25.00%) Service Desk Team Leader
2 1 (25.00%) Service Desk Supervisor
Miscellaneous
1 2 (50.00%) Performance Metrics
Operating Systems
1 1 (25.00%) UNIX
1 1 (25.00%) Windows
1 1 (25.00%) Solaris
1 1 (25.00%) Linux
Processes & Methodologies
1 4 (100.00%) ITIL
2 3 (75.00%) Service Management
2 3 (75.00%) Service Delivery
3 2 (50.00%) Continuous Improvement
3 2 (50.00%) Problem Management
4 1 (25.00%) Incident Management
4 1 (25.00%) ITIL V2
4 1 (25.00%) High Availability
4 1 (25.00%) Mentoring
Programming Languages
1 1 (25.00%) PL/SQL
1 1 (25.00%) SQL
Qualifications
1 1 (25.00%) ITIL Certification
Quality Assurance & Compliance
1 3 (75.00%) SLA
Vendors
1 1 (25.00%) Remedy
1 1 (25.00%) Oracle
Cardiff
Nigel Frank International Limited - Newcastle
Salary: £40000 - £50000 per annum + Benefits
Posted: 6 days ago