The table below looks at the statistics for ITSM skills in IT jobs advertised for the Cardiff region. Included is a guide to the salaries offered in IT jobs that have cited ITSM over the 3 months to 6 December 2016 with a comparison to the same period over the previous 2 years.

3 months to
6 Dec 2016
Same period 2015 Same period 2014
IT Service Management (ITSM)
Rank 69 64 59
Rank change year-on-year
-5 -5
Permanent jobs citing ITSM 5 8 3
As % of all permanent IT jobs located in Cardiff 0.75% 1.16% 0.51%
As % of the Processes & Methodologies category 0.86% 1.39% 0.61%
Number of salaries quoted 5 6 3
Median salary £40,000 £32,500 £40,000
Median salary % change year-on-year
+23.07% -18.75%
UK excluding London median salary £45,000 £42,500 £38,000
% change year-on-year
+5.88% +11.84%
ITSM
South Wales

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Cardiff region.

Processes & Methodologies Category
Cardiff
Permanent IT job ads with a match in the
Processes & Methodologies category
584 574 490
As % of all permanent IT jobs located in Cardiff 87.82% 83.43% 82.77%
Number of salaries quoted 540 508 416
Median salary £35,000 £36,000 £35,000
Median salary % change year-on-year
-2.77% +2.85%
90% offered a salary of more than £25,500 £27,500 £26,855
10% offered a salary of more than £60,000 £52,500 £52,500
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

ITSM
Jobs Demand Trend in Cardiff

The demand trend of job ads across the Cardiff region citing ITSM as a proportion of all IT jobs with a match in the Processes & Methodologies category.

ITSM Jobs Demand Trend in Cardiff

ITSM
Salary Trend in Cardiff

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Cardiff region.

ITSM Salary Trend in Cardiff

ITSM
Top 16 Related IT Skills in Cardiff

For the 6 months to 6 December 2016, IT jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Cardiff region with a requirement for ITSM.

1 6 (100.00%) ITIL
1 6 (100.00%) Service Management
2 5 (83.33%) Problem Management
2 5 (83.33%) Change Management
3 4 (66.67%) Telecoms
3 4 (66.67%) Incident Management
3 4 (66.67%) Statistics
4 3 (50.00%) ITIL V3
4 3 (50.00%) SLA
5 2 (33.33%) ITIL Certification
5 2 (33.33%) Advertising
5 2 (33.33%) Degree
5 2 (33.33%) Service Delivery
6 1 (16.67%) Office 365
6 1 (16.67%) Active Directory
6 1 (16.67%) Windows

ITSM
Top Related IT Skills in Cardiff by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 1 (16.67%) Office 365
General
1 4 (66.67%) Telecoms
2 2 (33.33%) Advertising
Job Titles
1 5 (83.33%) IT Manager
2 4 (66.67%) IT Services Manager
2 4 (66.67%) Service Manager
3 2 (33.33%) ITIL Manager
3 2 (33.33%) ITIL Service Manager
4 1 (16.67%) Analyst
4 1 (16.67%) Change Manager
4 1 (16.67%) Delivery Manager
4 1 (16.67%) IT Change Manager
4 1 (16.67%) IT Services Delivery Manager
4 1 (16.67%) Service Analyst
4 1 (16.67%) Service Desk Analyst
4 1 (16.67%) Service Desk Engineer
4 1 (16.67%) Services Delivery Manager
Miscellaneous
1 4 (66.67%) Statistics
Operating Systems
1 1 (16.67%) Windows
Processes & Methodologies
1 6 (100.00%) ITIL
1 6 (100.00%) Service Management
2 5 (83.33%) Change Management
2 5 (83.33%) Problem Management
3 4 (66.67%) Incident Management
4 3 (50.00%) ITIL V3
5 2 (33.33%) Service Delivery
Qualifications
1 2 (33.33%) Degree
1 2 (33.33%) ITIL Certification
Quality Assurance & Compliance
1 3 (50.00%) SLA
System Software
1 1 (16.67%) Active Directory