The first table below looks at the demand for ITSM skills in IT jobs advertised for the Cardiff region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Cardiff region.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
IT Service Management (ITSM)
Rank 57 - 45
Rank change year-on-year
- 0
Permanent jobs citing ITSM 9 0 4
As % of all permanent IT jobs located in Cardiff 1.51% - 0.92%
As % of the Processes & Methodologies category 1.87% - 1.41%
Number of salaries quoted 9 0 4
Average salary £31,500 - £26,500
UK excluding London average salary £50,000 £47,500 £45,000
% change year-on-year
+5.26% +5.55%
Processes & Methodologies Category
Cardiff
Permanent IT job ads with a match in the
Processes & Methodologies category
481 439 283
As % of all permanent IT jobs located in Cardiff 80.43% 75.04% 65.36%
Number of salaries quoted 400 398 264
Average salary £35,000 £35,000 £33,500
Average salary % change year-on-year
- +4.47%
90% offered a salary of more than £27,500 £25,500 £25,500
10% offered a salary of more than £52,500 £50,000 £45,000
UK excluding London average salary £42,500 £40,000 £40,500
% change year-on-year
+6.25% -1.23%
ITSM
South Wales

ITSM
Jobs Demand Trend in Cardiff

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Cardiff region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Cardiff

ITSM
Salary Trend in Cardiff

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Cardiff region.

ITSM Salary Trend in Cardiff

ITSM
Salary Histogram in Cardiff

This chart provides a salary histogram for IT jobs citing ITSM across the Cardiff region over the 3 months to 18 April 2014.

ITSM Salary Histogram in Cardiff

ITSM
Top 22 Related IT Skills in Cardiff

For the 6 months to 18 April 2014, IT jobs across the Cardiff region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 12 (92.31%) Service Management
2 6 (46.15%) CISA
2 6 (46.15%) Business Continuity Planning
2 6 (46.15%) ITIL
2 6 (46.15%) CISSP
2 6 (46.15%) BCP
2 6 (46.15%) Finance
2 6 (46.15%) Business Continuity
3 5 (38.46%) ITIL V3
3 5 (38.46%) Workflow
4 4 (30.77%) Welsh Language
4 4 (30.77%) Problem Management
5 2 (15.38%) SLA
6 1 (7.69%) Windows
6 1 (7.69%) MS Excel
6 1 (7.69%) Microsoft
6 1 (7.69%) Active Directory
6 1 (7.69%) Knowledge Management
6 1 (7.69%) Incident Management
6 1 (7.69%) Degree
6 1 (7.69%) ServiceNow
6 1 (7.69%) MS Office

ITSM
Top Related IT Skills in Cardiff by Category

For the 6 months to 18 April 2014, IT jobs across the Cardiff region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Applications
1 1 (7.69%) MS Excel
1 1 (7.69%) MS Office
General
1 6 (46.15%) Finance
2 4 (30.77%) Welsh Language
Job Titles
1 4 (30.77%) IT Audit Manager
1 4 (30.77%) Audit Manager
2 3 (23.08%) Problem Manager
3 2 (15.38%) Service Analyst
3 2 (15.38%) Analyst
3 2 (15.38%) Consultant
4 1 (7.69%) Graduate
4 1 (7.69%) IT Risk Manager
4 1 (7.69%) Service Desk Analyst
4 1 (7.69%) Risk Manager
4 1 (7.69%) Incident Manager
4 1 (7.69%) Service Management Analyst
4 1 (7.69%) Knowledge Manager
Operating Systems
1 1 (7.69%) Windows
Processes & Methodologies
1 12 (92.31%) Service Management
2 6 (46.15%) Business Continuity Planning
2 6 (46.15%) ITIL
2 6 (46.15%) BCP
2 6 (46.15%) Business Continuity
3 5 (38.46%) ITIL V3
3 5 (38.46%) Workflow
4 4 (30.77%) Problem Management
5 1 (7.69%) Knowledge Management
5 1 (7.69%) Incident Management
Qualifications
1 6 (46.15%) CISA
1 6 (46.15%) CISSP
2 1 (7.69%) Degree
Quality Assurance & Compliance
1 2 (15.38%) SLA
System Software
1 1 (7.69%) Active Directory
Vendors
1 1 (7.69%) Microsoft
1 1 (7.69%) ServiceNow
Cardiff
CPS Group
Salary: £29000 - £34000 per annum + 10% bonus, pension,25 days a/l
Posted: 10 days ago