The table below looks at the statistics for ITSM skills in IT jobs advertised for the Cardiff region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 26 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
26 May 2015
Same period 2014 Same period 2013
IT Service Management (ITSM)
Rank 62 68 -
Rank change year-on-year
+6 -
Permanent jobs citing ITSM 8 9 0
As % of all permanent IT jobs located in Cardiff 1.19% 1.35% -
As % of the Processes & Methodologies category 1.43% 1.62% -
Number of salaries quoted 4 9 0
Average salary £45,000 £31,500 -
Average salary % change year-on-year
+42.85% -
UK excluding London average salary £45,000 £50,000 £45,000
% change year-on-year
-10.00% +11.11%
ITSM
South Wales

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Cardiff region.

Processes & Methodologies Category
Cardiff
Permanent IT job ads with a match in the
Processes & Methodologies category
558 556 417
As % of all permanent IT jobs located in Cardiff 82.79% 83.23% 76.09%
Number of salaries quoted 453 461 363
Average salary £37,500 £36,000 £35,000
Average salary % change year-on-year
+4.16% +2.85%
90% offered a salary of more than £26,750 £28,614 £26,000
10% offered a salary of more than £55,000 £47,500 £52,500
UK excluding London average salary £44,500 £42,500 £40,000
% change year-on-year
+4.70% +6.25%

ITSM
Jobs Demand Trend in Cardiff

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Cardiff region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Cardiff

ITSM
Salary Trend in Cardiff

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Cardiff region.

ITSM Salary Trend in Cardiff

ITSM
Salary Histogram in Cardiff

This chart provides a salary histogram for IT jobs citing ITSM across the Cardiff region over the 3 months to 26 May 2015.

ITSM Salary Histogram in Cardiff

ITSM
Top 30 Related IT Skills in Cardiff

For the 6 months to 26 May 2015, IT jobs across the Cardiff region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 9 (100.00%) ITIL
1 9 (100.00%) Service Management
2 7 (77.78%) Finance
3 4 (44.44%) Disaster Recovery
3 4 (44.44%) Business Continuity
3 4 (44.44%) Risk Assessment
3 4 (44.44%) Information Security
3 4 (44.44%) CISA
3 4 (44.44%) CISM
3 4 (44.44%) CISSP
3 4 (44.44%) Internet
3 4 (44.44%) BCP
3 4 (44.44%) Benchmarking
3 4 (44.44%) Data Protection
3 4 (44.44%) PCI DSS
3 4 (44.44%) Security Cleared
3 4 (44.44%) OWASP
3 4 (44.44%) Information Assurance
3 4 (44.44%) Vulnerability Assessment
3 4 (44.44%) Incident Management
3 4 (44.44%) ISO/IEC 27001
3 4 (44.44%) COBIT
3 4 (44.44%) Data Protection Act
3 4 (44.44%) Cyber Security
3 4 (44.44%) Internet of Things
3 4 (44.44%) Business Continuity Planning
3 4 (44.44%) Analytical Skills
3 4 (44.44%) BYOD
3 4 (44.44%) Risk Management
4 3 (33.33%) Problem Management

ITSM
Top Related IT Skills in Cardiff by Category

For the 6 months to 26 May 2015, IT jobs across the Cardiff region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Applications
1 1 (11.11%) MS Office
Business Applications
1 1 (11.11%) Remedy ITSM
Cloud Services
1 1 (11.11%) Cloud Computing
Communications & Networking
1 4 (44.44%) Internet
2 1 (11.11%) Firewall
Database & Business Intelligence
1 1 (11.11%) SQLPlus
1 1 (11.11%) Oracle Database
General
1 7 (77.78%) Finance
2 1 (11.11%) Advertising
Job Titles
1 4 (44.44%) Consultant
1 4 (44.44%) Security Consultant
1 4 (44.44%) Cyber Security Consultant
2 2 (22.22%) Service Manager
2 2 (22.22%) Service Desk Manager
3 1 (11.11%) Supplier Manager
3 1 (11.11%) Service Desk Analyst
3 1 (11.11%) Service Analyst
3 1 (11.11%) Architect
3 1 (11.11%) Analyst
3 1 (11.11%) Service Architect
Miscellaneous
1 4 (44.44%) Data Protection Act
1 4 (44.44%) Internet of Things
1 4 (44.44%) Analytical Skills
1 4 (44.44%) BYOD
Operating Systems
1 1 (11.11%) UNIX
1 1 (11.11%) Windows
1 1 (11.11%) Solaris
1 1 (11.11%) Linux
Processes & Methodologies
1 9 (100.00%) ITIL
1 9 (100.00%) Service Management
2 4 (44.44%) Vulnerability Assessment
2 4 (44.44%) Incident Management
2 4 (44.44%) Data Protection
2 4 (44.44%) OWASP
2 4 (44.44%) Information Assurance
2 4 (44.44%) BCP
2 4 (44.44%) Benchmarking
2 4 (44.44%) Disaster Recovery
2 4 (44.44%) Risk Management
2 4 (44.44%) Business Continuity
2 4 (44.44%) Risk Assessment
2 4 (44.44%) Information Security
2 4 (44.44%) Cyber Security
2 4 (44.44%) Business Continuity Planning
3 3 (33.33%) Change Management
3 3 (33.33%) Problem Management
4 2 (22.22%) Service Delivery
4 2 (22.22%) Mentoring
Programming Languages
1 1 (11.11%) PL/SQL
1 1 (11.11%) SQL
Qualifications
1 4 (44.44%) CISSP
1 4 (44.44%) CISA
1 4 (44.44%) CISM
1 4 (44.44%) Security Cleared
Quality Assurance & Compliance
1 4 (44.44%) ISO/IEC 27001
1 4 (44.44%) COBIT
1 4 (44.44%) PCI DSS
2 2 (22.22%) SLA
Vendors
1 1 (11.11%) Oracle
1 1 (11.11%) Remedy
1 1 (11.11%) ServiceNow