The table below looks at the statistics for ITSM skills in IT jobs advertised for the Cardiff region. Included is a guide to the salaries offered in IT jobs that have cited ITSM over the 3 months to 25 June 2016 with a comparison to the same period over the previous 2 years.

3 months to
25 Jun 2016
Same period 2015 Same period 2014
IT Service Management (ITSM)
Rank 69 66 72
Rank change year-on-year
-3 +6
Permanent jobs citing ITSM 4 8 5
As % of all permanent IT jobs located in Cardiff 0.58% 1.06% 0.72%
As % of the Processes & Methodologies category 0.71% 1.25% 0.88%
Number of salaries quoted 2 4 5
Median salary £32,000 £43,750 £51,000
Median salary % change year-on-year
-26.85% -14.21%
UK excluding London median salary £42,500 £42,500 £45,000
% change year-on-year
- -5.55%
ITSM
South Wales

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Cardiff region.

Processes & Methodologies Category
Cardiff
Permanent IT job ads with a match in the
Processes & Methodologies category
567 639 565
As % of all permanent IT jobs located in Cardiff 82.89% 84.41% 81.65%
Number of salaries quoted 496 513 477
Median salary £40,000 £37,500 £38,000
Median salary % change year-on-year
+6.66% -1.31%
90% offered a salary of more than £26,500 £27,500 £28,000
10% offered a salary of more than £52,500 £55,000 £55,000
UK excluding London median salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

ITSM
Jobs Demand Trend in Cardiff

The demand trend of job ads across the Cardiff region citing ITSM as a proportion of all IT jobs with a match in the Processes & Methodologies category.

ITSM Jobs Demand Trend in Cardiff

ITSM
Salary Trend in Cardiff

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Cardiff region.

ITSM Salary Trend in Cardiff

ITSM
Salary Histogram in Cardiff

This chart provides a salary histogram for IT jobs citing ITSM across the Cardiff region over the 3 months to 25 June 2016.

ITSM Salary Histogram in Cardiff

ITSM
Top 30 Related IT Skills in Cardiff

For the 6 months to 25 June 2016, IT jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Cardiff region with a requirement for ITSM.

1 11 (100.00%) ITIL
1 11 (100.00%) Service Management
2 7 (63.64%) Incident Management
3 6 (54.55%) MS Office
3 6 (54.55%) Finance
3 6 (54.55%) Windows
4 5 (45.45%) Solaris
4 5 (45.45%) Linux
4 5 (45.45%) Unix
4 5 (45.45%) PL/SQL
4 5 (45.45%) SQL
4 5 (45.45%) Oracle
4 5 (45.45%) SLA
4 5 (45.45%) SQLPlus
4 5 (45.45%) Remedy
4 5 (45.45%) Firewall
4 5 (45.45%) Remedy ITSM
4 5 (45.45%) ITIL V2
4 5 (45.45%) High Availability
4 5 (45.45%) Mobile Payment
4 5 (45.45%) ServiceNow
4 5 (45.45%) Oracle Database
4 5 (45.45%) Fintech
5 4 (36.36%) Change Management
6 3 (27.27%) Telecoms
6 3 (27.27%) Advertising
6 3 (27.27%) Stakeholder Management
6 3 (27.27%) ITIL V3
6 3 (27.27%) Degree
6 3 (27.27%) Time Management

ITSM
Top Related IT Skills in Cardiff by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (9.09%) Exchange Server 2007
1 1 (9.09%) Exchange Server 2010
1 1 (9.09%) Exchange Server 2013
1 1 (9.09%) MS Exchange
Applications
1 6 (54.55%) MS Office
2 1 (9.09%) MS Excel
Business Applications
1 5 (45.45%) Remedy ITSM
Communications & Networking
1 5 (45.45%) Firewall
Database & Business Intelligence
1 5 (45.45%) Oracle Database
1 5 (45.45%) SQLPlus
General
1 6 (54.55%) Finance
2 3 (27.27%) Advertising
2 3 (27.27%) Telecoms
Job Titles
1 5 (45.45%) Analyst
2 3 (27.27%) IT Manager
2 3 (27.27%) IT Services Manager
2 3 (27.27%) ITIL Manager
2 3 (27.27%) ITIL Service Manager
2 3 (27.27%) Service Analyst
2 3 (27.27%) Service Desk Analyst
2 3 (27.27%) Service Manager
2 3 (27.27%) SQL Analyst
2 3 (27.27%) Unix Analyst
3 2 (18.18%) Administrator
3 2 (18.18%) Change Manager
3 2 (18.18%) IT Change Manager
3 2 (18.18%) ITIL Change Manager
3 2 (18.18%) Operations Analyst
3 2 (18.18%) Service Desk Administrator
3 2 (18.18%) Technical Analyst
3 2 (18.18%) Technical Operations Analyst
4 1 (9.09%) Asset and Configuration Manager
4 1 (9.09%) Configuration Manager
Miscellaneous
1 5 (45.45%) Fintech
1 5 (45.45%) Mobile Payment
2 1 (9.09%) CMDB
2 1 (9.09%) Fat Client
2 1 (9.09%) Thin Client
Operating Systems
1 6 (54.55%) Windows
2 5 (45.45%) Linux
2 5 (45.45%) Solaris
2 5 (45.45%) Unix
Processes & Methodologies
1 11 (100.00%) ITIL
1 11 (100.00%) Service Management
2 7 (63.64%) Incident Management
3 5 (45.45%) High Availability
3 5 (45.45%) ITIL V2
4 4 (36.36%) Change Management
5 3 (27.27%) ITIL V3
5 3 (27.27%) Stakeholder Management
5 3 (27.27%) Time Management
6 2 (18.18%) People Management
6 2 (18.18%) Problem Management
7 1 (9.09%) Configuration Management
7 1 (9.09%) Service Design
7 1 (9.09%) Software License Management
7 1 (9.09%) Supplier Management
Programming Languages
1 5 (45.45%) PL/SQL
1 5 (45.45%) SQL
Qualifications
1 3 (27.27%) Degree
2 2 (18.18%) ITIL Certification
3 1 (9.09%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 5 (45.45%) SLA
System Software
1 1 (9.09%) Active Directory
1 1 (9.09%) XenDesktop
1 1 (9.09%) XenServer
Vendors
1 5 (45.45%) Oracle
1 5 (45.45%) Remedy
1 5 (45.45%) ServiceNow
2 2 (18.18%) Citrix
3 1 (9.09%) Microsoft
Cardiff
Pro-Quest
Salary: 40000-60000 Per Annum + 15% Bonus + Pension + BUPA + Training + Certs
Posted: 3 days ago