The table below looks at the statistics for the Service Analyst role in IT jobs advertised for the Cardiff region. Included is a guide to the average salaries offered in IT jobs that have cited Service Analyst in their job title over the 3 months to 21 November 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
21 Nov 2014
Same period 2013 Same period 2012
Service Analyst
Rank 47 54 48
Rank change year-on-year
+7 -6
Permanent jobs requiring a Service Analyst 16 11 4
As % of all permanent IT jobs located in Cardiff 2.69% 2.17% 1.04%
As % of the Job Titles category 2.77% 2.25% 1.07%
Number of salaries quoted 12 7 3
Average salary £20,375 £22,500 £17,500
Average salary % change year-on-year
-9.44% +28.57%
UK excluding London average salary £22,000 £22,000 £22,000
Service Analyst
South Wales

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Cardiff region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Cardiff
Permanent IT job ads with a match in the
Job Titles category
578 489 374
As % of all permanent IT jobs located in Cardiff 97.31% 96.64% 97.40%
Number of salaries quoted 506 434 351
Average salary £35,000 £35,000 £35,000
90% offered a salary of more than £22,500 £24,000 £24,000
10% offered a salary of more than £47,500 £47,500 £50,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Analyst
Jobs Demand Trend in Cardiff

This chart provides a 3-month moving total of permanent IT jobs citing Service Analyst in the job title across the Cardiff region as a proportion of the total demand within the Job Titles category.

Service Analyst Jobs Demand Trend in Cardiff

Service Analyst
Salary Trend in Cardiff

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst across the Cardiff region.

Service Analyst Salary Trend in Cardiff

Service Analyst
Top 30 Related IT Skills in Cardiff

For the 6 months to 21 November 2014, IT jobs across the Cardiff region that cited Service Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title.

1 12 (46.15%) ITIL
1 12 (46.15%) Windows
2 9 (34.62%) Windows XP
3 7 (26.92%) Microsoft
4 6 (23.08%) SLA
4 6 (23.08%) MS Excel
4 6 (23.08%) Windows 7
5 5 (19.23%) Finance
5 5 (19.23%) Advertising
5 5 (19.23%) Active Directory
6 4 (15.38%) Degree
6 4 (15.38%) Analytical Skills
7 3 (11.54%) Windows Server 2008
7 3 (11.54%) Change Management
7 3 (11.54%) MS Office
7 3 (11.54%) Windows Server 2003
8 2 (7.69%) Cisco Certification
8 2 (7.69%) CCNA
8 2 (7.69%) Service Delivery
8 2 (7.69%) Incident Management
8 2 (7.69%) CCENT
9 1 (3.85%) Android
9 1 (3.85%) ITIL Foundation Certificate
9 1 (3.85%) Release Management
9 1 (3.85%) Fat Client
9 1 (3.85%) Service Management
9 1 (3.85%) Management Information System
9 1 (3.85%) Telecoms
9 1 (3.85%) Network+ Certification
9 1 (3.85%) Cisco

Service Analyst
Top Related IT Skills in Cardiff by Category

For the 6 months to 21 November 2014, IT jobs across the Cardiff region that cited Service Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title. Up to 20 skills are shown per category.

Applications
1 6 (23.08%) MS Excel
2 3 (11.54%) MS Office
Communications & Networking
1 1 (3.85%) LAN
General
1 5 (19.23%) Finance
1 5 (19.23%) Advertising
2 1 (3.85%) Telecoms
Miscellaneous
1 4 (15.38%) Analytical Skills
2 1 (3.85%) Thin Client
2 1 (3.85%) Blackberry
2 1 (3.85%) Management Information System
2 1 (3.85%) Fat Client
Operating Systems
1 12 (46.15%) Windows
2 9 (34.62%) Windows XP
3 6 (23.08%) Windows 7
4 3 (11.54%) Windows Server 2008
4 3 (11.54%) Windows Server 2003
5 1 (3.85%) Android
Processes & Methodologies
1 12 (46.15%) ITIL
2 3 (11.54%) Change Management
3 2 (7.69%) Incident Management
3 2 (7.69%) Service Delivery
4 1 (3.85%) Release Management
4 1 (3.85%) Service Management
Qualifications
1 4 (15.38%) Degree
2 2 (7.69%) CCENT
2 2 (7.69%) CCNA
2 2 (7.69%) Cisco Certification
3 1 (3.85%) Microsoft Certification
3 1 (3.85%) Network+ Certification
3 1 (3.85%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 6 (23.08%) SLA
System Software
1 5 (19.23%) Active Directory
Vendors
1 7 (26.92%) Microsoft
2 1 (3.85%) Citrix
2 1 (3.85%) Remedy
2 1 (3.85%) Cisco