The table below looks at the statistics for the Service Analyst role in IT jobs advertised for the Cardiff region. Included is a guide to the average salaries offered in IT jobs that have cited Service Analyst in their job title over the 3 months to 27 February 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Feb 2015
Same period 2014 Same period 2013
Service Analyst
Rank 62 41 53
Rank change year-on-year
-21 +12
Permanent jobs requiring a Service Analyst 8 6 7
As % of all permanent IT jobs located in Cardiff 1.16% 1.58% 1.37%
As % of the Job Titles category 1.20% 1.72% 1.39%
Number of salaries quoted 6 3 4
Average salary £21,750 £16,500 £24,750
Average salary % change year-on-year
+31.81% -33.33%
90% offered a salary of more than £19,000 £16,500 £19,600
10% offered a salary of more than £23,500 £16,500 £25,000
UK excluding London average salary £22,000 £22,000 £22,500
% change year-on-year
- -2.22%
Service Analyst
South Wales

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Cardiff region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Cardiff
Permanent IT job ads with a match in the
Job Titles category
667 349 504
As % of all permanent IT jobs located in Cardiff 96.53% 92.08% 98.44%
Number of salaries quoted 586 293 431
Average salary £35,000 £37,000 £33,500
Average salary % change year-on-year
-5.40% +10.44%
90% offered a salary of more than £25,000 £25,700 £25,500
10% offered a salary of more than £47,350 £47,000 £50,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Analyst
Jobs Demand Trend in Cardiff

This chart provides a 3-month moving total of permanent IT jobs citing Service Analyst in the job title across the Cardiff region as a proportion of the total demand within the Job Titles category.

Service Analyst Jobs Demand Trend in Cardiff

Service Analyst
Salary Trend in Cardiff

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst across the Cardiff region.

Service Analyst Salary Trend in Cardiff

Service Analyst
Top 30 Related IT Skills in Cardiff

For the 6 months to 27 February 2015, IT jobs across the Cardiff region that cited Service Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title.

1 13 (59.09%) ITIL
2 11 (50.00%) Windows
3 8 (36.36%) Microsoft
4 7 (31.82%) MS Office
4 7 (31.82%) SLA
5 6 (27.27%) MS Excel
5 6 (27.27%) Windows XP
5 6 (27.27%) Service Delivery
6 5 (22.73%) Finance
7 4 (18.18%) Windows 7
7 4 (18.18%) Active Directory
7 4 (18.18%) Citrix
7 4 (18.18%) LAN
7 4 (18.18%) Cisco
8 3 (13.64%) Microsoft Certification
8 3 (13.64%) ITIL Foundation Certificate
8 3 (13.64%) Advertising
8 3 (13.64%) Degree
9 2 (9.09%) WSUS
9 2 (9.09%) Fat Client
9 2 (9.09%) SCCM
9 2 (9.09%) CCENT
9 2 (9.09%) MCTS
9 2 (9.09%) MCITP
9 2 (9.09%) Incident Management
9 2 (9.09%) Mentoring
9 2 (9.09%) Analytical Skills
9 2 (9.09%) BT
9 2 (9.09%) Office 365
9 2 (9.09%) Oracle Database

Service Analyst
Top Related IT Skills in Cardiff by Category

For the 6 months to 27 February 2015, IT jobs across the Cardiff region that cited Service Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (9.09%) IBM Notes
1 2 (9.09%) Lync
Applications
1 7 (31.82%) MS Office
2 6 (27.27%) MS Excel
Business Applications
1 1 (4.55%) Remedy ITSM
Cloud Services
1 2 (9.09%) Office 365
Communications & Networking
1 4 (18.18%) LAN
2 2 (9.09%) VoIP
2 2 (9.09%) WAN
2 2 (9.09%) Firewall
Database & Business Intelligence
1 2 (9.09%) Oracle Database
2 1 (4.55%) SQLPlus
General
1 5 (22.73%) Finance
2 3 (13.64%) Advertising
3 1 (4.55%) Italian Language
Miscellaneous
1 2 (9.09%) Thin Client
1 2 (9.09%) Fat Client
1 2 (9.09%) Analytical Skills
2 1 (4.55%) Blackberry
Operating Systems
1 11 (50.00%) Windows
2 6 (27.27%) Windows XP
3 4 (18.18%) Windows 7
4 2 (9.09%) UNIX
4 2 (9.09%) Solaris
4 2 (9.09%) Linux
5 1 (4.55%) Android
Processes & Methodologies
1 13 (59.09%) ITIL
2 6 (27.27%) Service Delivery
3 2 (9.09%) Incident Management
3 2 (9.09%) ITIL V2
3 2 (9.09%) Mentoring
4 1 (4.55%) Coaching
4 1 (4.55%) People Management
4 1 (4.55%) High Availability
4 1 (4.55%) Root Cause Analysis
4 1 (4.55%) ITSM
4 1 (4.55%) Service Management
Programming Languages
1 2 (9.09%) SQL
2 1 (4.55%) PL/SQL
Qualifications
1 3 (13.64%) Microsoft Certification
1 3 (13.64%) Degree
1 3 (13.64%) ITIL Foundation Certificate
2 2 (9.09%) CCENT
2 2 (9.09%) MCTS
2 2 (9.09%) MCITP
2 2 (9.09%) MCSE
2 2 (9.09%) MCSA
2 2 (9.09%) CCNA
2 2 (9.09%) Cisco Certification
3 1 (4.55%) Network+ Certification
3 1 (4.55%) VCP4
Quality Assurance & Compliance
1 7 (31.82%) SLA
System Software
1 4 (18.18%) Active Directory
Systems Management
1 2 (9.09%) Norton AntiVirus
1 2 (9.09%) WSUS
1 2 (9.09%) SCCM
Vendors
1 8 (36.36%) Microsoft
2 4 (18.18%) Citrix
2 4 (18.18%) Cisco
3 2 (9.09%) Oracle
3 2 (9.09%) McAfee
3 2 (9.09%) BT
3 2 (9.09%) Lotus
3 2 (9.09%) CheckPoint
3 2 (9.09%) Symantec
4 1 (4.55%) Remedy
Cardiff, South Glamorgan
Lorien Resourcing
Salary: Market Rate
Posted: 2 hours ago