The first table below looks at the demand for the Service Analyst role in IT jobs advertised for the Cardiff region. Included is a guide to the average salaries offered in IT jobs that have cited Service Analyst in their job title over the 3 months to 17 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Cardiff region.

Location
3 months to
17 Apr 2014
Same period 2013 Same period 2012
Service Analyst
Rank 61 61 42
Rank change year-on-year
0 -19
Permanent jobs requiring a Service Analyst 7 7 7
As % of all permanent IT jobs located in Cardiff 1.20% 1.18% 1.62%
As % of the Job Titles category 1.23% 1.20% 1.65%
Number of salaries quoted 7 5 7
Average salary £20,000 £25,000 £20,000
Average salary % change year-on-year
-20.00% +25.00%
90% offered a salary of more than £16,800 £25,000 £18,900
10% offered a salary of more than £28,900 £30,000 £22,500
UK excluding London average salary £22,000 £22,000 £22,700
% change year-on-year
- -3.08%
Job Titles Category
Cardiff
Permanent IT job ads with a match in the
Job Titles category
571 585 425
As % of all permanent IT jobs located in Cardiff 97.61% 98.82% 98.15%
Number of salaries quoted 467 534 395
Average salary £35,000 £35,000 £33,000
Average salary % change year-on-year
- +6.06%
90% offered a salary of more than £25,500 £25,500 £23,500
10% offered a salary of more than £52,500 £47,500 £46,000
UK excluding London average salary £40,000 £38,500 £38,000
% change year-on-year
+3.89% +1.31%
Service Analyst
South Wales

Service Analyst
Jobs Demand Trend in Cardiff

This chart provides a 3-month moving total of permanent IT jobs citing Service Analyst in the job title across the Cardiff region as a proportion of the total demand within the Job Titles category.

Service Analyst Jobs Demand Trend in Cardiff

Service Analyst
Salary Trend in Cardiff

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst across the Cardiff region.

Service Analyst Salary Trend in Cardiff

Service Analyst
Salary Histogram in Cardiff

This chart provides a salary histogram for IT jobs citing Service Analyst across the Cardiff region over the 3 months to 17 April 2014.

Service Analyst Salary Histogram in Cardiff

Service Analyst
Top 30 Related IT Skills in Cardiff

For the 6 months to 17 April 2014, IT jobs across the Cardiff region that cited Service Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title.

1 7 (36.84%) ITIL
1 7 (36.84%) Windows
2 6 (31.58%) MS Office
3 5 (26.32%) MS Excel
3 5 (26.32%) Microsoft
4 4 (21.05%) SLA
4 4 (21.05%) Service Management
5 2 (10.53%) ITSM
5 2 (10.53%) Linux
5 2 (10.53%) Windows XP
5 2 (10.53%) ITIL Certification
6 1 (5.26%) SAN
6 1 (5.26%) Red Hat
6 1 (5.26%) Incident Management
6 1 (5.26%) Degree
6 1 (5.26%) Windows Vista
6 1 (5.26%) Welsh Language
6 1 (5.26%) Cisco PIX
6 1 (5.26%) iSCSI
6 1 (5.26%) VMware Infrastructure
6 1 (5.26%) Cisco ASA
6 1 (5.26%) Red Hat Enterprise Linux
6 1 (5.26%) Hyper-V
6 1 (5.26%) XenApp
6 1 (5.26%) Windows 7
6 1 (5.26%) ITIL V3
6 1 (5.26%) Service Desk Management
6 1 (5.26%) MS Exchange
6 1 (5.26%) VoIP
6 1 (5.26%) DHCP

Service Analyst
Top Related IT Skills in Cardiff by Category

For the 6 months to 17 April 2014, IT jobs across the Cardiff region that cited Service Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (5.26%) SharePoint
1 1 (5.26%) MS Exchange
Applications
1 6 (31.58%) MS Office
2 5 (26.32%) MS Excel
Communications & Networking
1 1 (5.26%) VoIP
1 1 (5.26%) DHCP
1 1 (5.26%) FTP
1 1 (5.26%) SNMP
1 1 (5.26%) TCP/IP
1 1 (5.26%) VPN
1 1 (5.26%) DNS
1 1 (5.26%) SAN
1 1 (5.26%) Firewall
1 1 (5.26%) Cisco PIX
1 1 (5.26%) iSCSI
1 1 (5.26%) Cisco ASA
Database & Business Intelligence
1 1 (5.26%) SQL Server
General
1 1 (5.26%) Finance
1 1 (5.26%) Advertising
1 1 (5.26%) Welsh Language
Miscellaneous
1 1 (5.26%) Client/Server
Operating Systems
1 7 (36.84%) Windows
2 2 (10.53%) Linux
2 2 (10.53%) Windows XP
3 1 (5.26%) SUSE
3 1 (5.26%) Windows Vista
3 1 (5.26%) Red Hat Enterprise Linux
3 1 (5.26%) Windows 7
Processes & Methodologies
1 7 (36.84%) ITIL
2 4 (21.05%) Service Management
3 2 (10.53%) ITSM
4 1 (5.26%) Incident Management
4 1 (5.26%) ITIL V3
4 1 (5.26%) Service Desk Management
4 1 (5.26%) Service Delivery
4 1 (5.26%) Change Management
Qualifications
1 2 (10.53%) ITIL Certification
2 1 (5.26%) Degree
2 1 (5.26%) MCSE
2 1 (5.26%) MCSA
2 1 (5.26%) CCNA
2 1 (5.26%) Cisco Certification
2 1 (5.26%) Microsoft Certification
Quality Assurance & Compliance
1 4 (21.05%) SLA
System Software
1 1 (5.26%) Active Directory
1 1 (5.26%) VMware Infrastructure
1 1 (5.26%) Hyper-V
1 1 (5.26%) XenApp
Vendors
1 5 (26.32%) Microsoft
2 1 (5.26%) Citrix
2 1 (5.26%) Red Hat
2 1 (5.26%) VMware
2 1 (5.26%) Cisco
2 1 (5.26%) IBM
Cardiff
CPS Group
Salary: £15 - £119 per annum
Posted: 16 days ago