The table below looks at the statistics for the Service Analyst role in IT jobs advertised for the Cardiff region. Included is a guide to the average salaries offered in IT jobs that have cited Service Analyst in their job title over the 3 months to 11 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
11 Feb 2016
Same period 2015 Same period 2014
Service Analyst
Rank 59 68 45
Rank change year-on-year
+9 -23
Permanent jobs requiring a Service Analyst 18 5 7
As % of all permanent IT jobs located in Cardiff 2.54% 0.74% 1.74%
As % of the Job Titles category 2.60% 0.75% 1.79%
Number of salaries quoted 16 3 4
Average salary £22,500 £24,000 £16,500
Average salary % change year-on-year
-6.25% +45.45%
UK excluding London average salary £24,000 £23,000 £23,500
% change year-on-year
+4.34% -2.12%
Service Analyst
South Wales

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Cardiff region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Cardiff
Permanent IT job ads with a match in the
Job Titles category
693 663 391
As % of all permanent IT jobs located in Cardiff 97.61% 97.79% 97.02%
Number of salaries quoted 570 578 338
Average salary £35,000 £35,000 £37,500
Average salary % change year-on-year
- -6.66%
90% offered a salary of more than £23,000 £24,500 £26,500
10% offered a salary of more than £50,000 £50,000 £45,000
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

Service Analyst
Jobs Demand Trend in Cardiff

This chart provides a 3-month moving total of permanent IT jobs citing Service Analyst in the job title across the Cardiff region as a proportion of the total demand within the Job Titles category.

Service Analyst Jobs Demand Trend in Cardiff

Service Analyst
Salary Trend in Cardiff

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst across the Cardiff region.

Service Analyst Salary Trend in Cardiff

Service Analyst
Salary Histogram in Cardiff

This chart provides a salary histogram for IT jobs citing Service Analyst across the Cardiff region over the 3 months to 11 February 2016.

Service Analyst Salary Histogram in Cardiff

Service Analyst
Top 30 Related IT Skills in Cardiff

For the 6 months to 11 February 2016, IT jobs across the Cardiff region that cited Service Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title.

1 13 (39.39%) Windows
2 12 (36.36%) Windows 7
3 8 (24.24%) Finance
4 6 (18.18%) SDLC
4 6 (18.18%) Microsoft
4 6 (18.18%) ITIL
4 6 (18.18%) MS Excel
4 6 (18.18%) Active Directory
5 5 (15.15%) MS Office
5 5 (15.15%) Advertising
5 5 (15.15%) Waterfall
5 5 (15.15%) Agile Software Development
5 5 (15.15%) Windows Server
6 4 (12.12%) Windows Mobile
6 4 (12.12%) Incident Management
6 4 (12.12%) iPhone
6 4 (12.12%) Windows 8
6 4 (12.12%) Blackberry
6 4 (12.12%) SQL
7 3 (9.09%) SOAP
7 3 (9.09%) UML
7 3 (9.09%) BPR
7 3 (9.09%) SoapUI
7 3 (9.09%) Test Scripting
8 2 (6.06%) Software Testing
8 2 (6.06%) ISTQB
8 2 (6.06%) Degree
8 2 (6.06%) Data Entry
8 2 (6.06%) Remedy
9 1 (3.03%) CCNA

Service Analyst
Top Related IT Skills in Cardiff by Category

For the 6 months to 11 February 2016, IT jobs across the Cardiff region that cited Service Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title. Up to 20 skills are shown per category.

Applications
1 6 (18.18%) MS Excel
2 5 (15.15%) MS Office
Business Applications
1 1 (3.03%) Remedy ITSM
Communications & Networking
1 1 (3.03%) Firewall
Database & Business Intelligence
1 1 (3.03%) Oracle Database
1 1 (3.03%) SQLPlus
Development Applications
1 3 (9.09%) SoapUI
2 1 (3.03%) ClearQuest
General
1 8 (24.24%) Finance
2 5 (15.15%) Advertising
3 1 (3.03%) French Language
3 1 (3.03%) Italian Language
3 1 (3.03%) Welsh Language
Libraries, Frameworks & Software Standards
1 3 (9.09%) SOAP
2 1 (3.03%) XML
Miscellaneous
1 4 (12.12%) Blackberry
1 4 (12.12%) iPhone
2 1 (3.03%) Analytical Skills
2 1 (3.03%) Fintech
2 1 (3.03%) Mobile Payment
Operating Systems
1 13 (39.39%) Windows
2 12 (36.36%) Windows 7
3 5 (15.15%) Windows Server
4 4 (12.12%) Windows 8
4 4 (12.12%) Windows Mobile
5 1 (3.03%) Linux
5 1 (3.03%) Solaris
5 1 (3.03%) Unix
5 1 (3.03%) Windows XP
Processes & Methodologies
1 6 (18.18%) ITIL
1 6 (18.18%) SDLC
2 5 (15.15%) Agile Software Development
2 5 (15.15%) Waterfall
3 4 (12.12%) Incident Management
4 3 (9.09%) BPR
4 3 (9.09%) Test Scripting
4 3 (9.09%) UML
5 2 (6.06%) Data Entry
5 2 (6.06%) Software Testing
6 1 (3.03%) High Availability
6 1 (3.03%) ITIL V2
6 1 (3.03%) ITSM
6 1 (3.03%) Service Delivery
6 1 (3.03%) Service Management
6 1 (3.03%) Technical Architecture
Programming Languages
1 4 (12.12%) SQL
2 1 (3.03%) PL/SQL
Qualifications
1 2 (6.06%) Degree
1 2 (6.06%) ISTQB
2 1 (3.03%) CCENT
2 1 (3.03%) CCNA
2 1 (3.03%) Cisco Certification
2 1 (3.03%) ISEB
2 1 (3.03%) ISTQB Foundation Certification
2 1 (3.03%) ITIL Foundation Certificate
2 1 (3.03%) Microsoft Certification
Quality Assurance & Compliance
1 1 (3.03%) SLA
System Software
1 6 (18.18%) Active Directory
Systems Management
1 1 (3.03%) HP Quality Center
Vendors
1 6 (18.18%) Microsoft
2 2 (6.06%) Remedy
3 1 (3.03%) Oracle
3 1 (3.03%) ServiceNow