The table below looks at the statistics for the Service Analyst role in IT jobs advertised for the Cardiff region. Included is a guide to the average salaries offered in IT jobs that have cited Service Analyst in their job title over the 3 months to 31 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Mar 2015
Same period 2014 Same period 2013
Service Analyst
Rank 55 55 59
Rank change year-on-year
0 +4
Permanent jobs requiring a Service Analyst 9 6 7
As % of all permanent IT jobs located in Cardiff 1.39% 1.20% 1.28%
As % of the Job Titles category 1.44% 1.23% 1.30%
Number of salaries quoted 5 5 5
Average salary £23,000 £20,000 £25,000
Average salary % change year-on-year
+15.00% -20.00%
UK excluding London average salary £22,000 £22,000 £22,000
Service Analyst
South Wales

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Cardiff region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Cardiff
Permanent IT job ads with a match in the
Job Titles category
624 486 540
As % of all permanent IT jobs located in Cardiff 96.30% 97.01% 98.36%
Number of salaries quoted 543 408 481
Average salary £35,000 £35,783 £34,000
Average salary % change year-on-year
-2.18% +5.24%
90% offered a salary of more than £24,500 £26,500 £25,500
10% offered a salary of more than £52,500 £46,000 £51,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Analyst
Jobs Demand Trend in Cardiff

This chart provides a 3-month moving total of permanent IT jobs citing Service Analyst in the job title across the Cardiff region as a proportion of the total demand within the Job Titles category.

Service Analyst Jobs Demand Trend in Cardiff

Service Analyst
Salary Trend in Cardiff

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst across the Cardiff region.

Service Analyst Salary Trend in Cardiff

Service Analyst
Top 30 Related IT Skills in Cardiff

For the 6 months to 31 March 2015, IT jobs across the Cardiff region that cited Service Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title.

1 10 (62.50%) Windows
1 10 (62.50%) ITIL
2 8 (50.00%) MS Office
3 6 (37.50%) SLA
3 6 (37.50%) Finance
4 5 (31.25%) Windows XP
4 5 (31.25%) Service Delivery
4 5 (31.25%) Microsoft
5 4 (25.00%) Firewall
5 4 (25.00%) Cisco
5 4 (25.00%) Oracle
5 4 (25.00%) MS Excel
5 4 (25.00%) Incident Management
5 4 (25.00%) ITIL V2
5 4 (25.00%) Oracle Database
6 3 (18.75%) ITIL Foundation Certificate
6 3 (18.75%) Windows 7
6 3 (18.75%) SQL
6 3 (18.75%) Solaris
6 3 (18.75%) Linux
6 3 (18.75%) UNIX
6 3 (18.75%) LAN
6 3 (18.75%) Active Directory
6 3 (18.75%) Citrix
6 3 (18.75%) Microsoft Certification
7 2 (12.50%) Lotus
7 2 (12.50%) CheckPoint
7 2 (12.50%) Cisco Certification
7 2 (12.50%) CCNA
7 2 (12.50%) Symantec

Service Analyst
Top Related IT Skills in Cardiff by Category

For the 6 months to 31 March 2015, IT jobs across the Cardiff region that cited Service Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (12.50%) IBM Notes
1 2 (12.50%) Lync
Applications
1 8 (50.00%) MS Office
2 4 (25.00%) MS Excel
Business Applications
1 1 (6.25%) Remedy ITSM
Cloud Services
1 2 (12.50%) Office 365
Communications & Networking
1 4 (25.00%) Firewall
2 3 (18.75%) LAN
3 2 (12.50%) VoIP
3 2 (12.50%) WAN
Database & Business Intelligence
1 4 (25.00%) Oracle Database
2 1 (6.25%) SQLPlus
General
1 6 (37.50%) Finance
2 2 (12.50%) Advertising
3 1 (6.25%) Italian Language
Miscellaneous
1 1 (6.25%) Thin Client
1 1 (6.25%) Blackberry
1 1 (6.25%) Fat Client
Operating Systems
1 10 (62.50%) Windows
2 5 (31.25%) Windows XP
3 3 (18.75%) Solaris
3 3 (18.75%) Linux
3 3 (18.75%) UNIX
3 3 (18.75%) Windows 7
4 1 (6.25%) Android
Processes & Methodologies
1 10 (62.50%) ITIL
2 5 (31.25%) Service Delivery
3 4 (25.00%) Incident Management
3 4 (25.00%) ITIL V2
4 2 (12.50%) Mentoring
5 1 (6.25%) Coaching
5 1 (6.25%) People Management
5 1 (6.25%) High Availability
5 1 (6.25%) Root Cause Analysis
5 1 (6.25%) ITSM
5 1 (6.25%) Service Management
Programming Languages
1 3 (18.75%) SQL
2 1 (6.25%) PL/SQL
Qualifications
1 3 (18.75%) Microsoft Certification
1 3 (18.75%) ITIL Foundation Certificate
2 2 (12.50%) CCENT
2 2 (12.50%) MCTS
2 2 (12.50%) MCITP
2 2 (12.50%) MCSE
2 2 (12.50%) MCSA
2 2 (12.50%) CCNA
2 2 (12.50%) Cisco Certification
3 1 (6.25%) Degree
3 1 (6.25%) Network+ Certification
Quality Assurance & Compliance
1 6 (37.50%) SLA
System Software
1 3 (18.75%) Active Directory
Systems Management
1 2 (12.50%) Norton AntiVirus
1 2 (12.50%) WSUS
1 2 (12.50%) SCCM
Vendors
1 5 (31.25%) Microsoft
2 4 (25.00%) Oracle
2 4 (25.00%) Cisco
3 3 (18.75%) Citrix
4 2 (12.50%) Lotus
4 2 (12.50%) CheckPoint
4 2 (12.50%) Symantec
4 2 (12.50%) McAfee
4 2 (12.50%) BT
5 1 (6.25%) Remedy