The statistics below represent IT jobs advertised across the Cardiff region that had Service Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 30 September 2016 with a comparison to same period over 2 years.

3 months to
30 Sep 2016
Same period 2015 Same period 2014
Service Analyst
Rank 57 70 52
Rank change year-on-year
+13 -18
Permanent jobs requiring a Service Analyst 15 16 19
As % of all permanent IT jobs located in Cardiff 2.29% 1.90% 3.04%
As % of the Job Titles category 2.33% 1.92% 3.07%
Number of salaries quoted 13 15 14
Median salary £20,000 £28,000 £22,000
Median salary % change year-on-year
-28.57% +27.27%
90% offered a salary of more than £17,000 £16,500 £18,000
10% offered a salary of more than £26,300 £37,500 £25,000
UK excluding London median salary £24,000 £24,000 £23,000
% change year-on-year
- +4.34%
Service Analyst
South Wales

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Cardiff region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Cardiff
Permanent IT job ads with a match in the
Job Titles category
643 833 618
As % of all permanent IT jobs located in Cardiff 98.32% 99.05% 99.04%
Number of salaries quoted 581 722 540
Median salary £35,000 £35,000 £35,000
90% offered a salary of more than £22,500 £25,000 £22,800
10% offered a salary of more than £50,000 £46,850 £52,500
UK excluding London median salary £42,500 £40,000 £40,000
% change year-on-year
+6.25% -

Service Analyst
Jobs Demand Trend in Cardiff

The demand trend of job ads across the Cardiff region that featured Service Analyst in the job title.

Service Analyst Jobs Demand Trend in Cardiff

Service Analyst
Salary Trend in Cardiff

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst across the Cardiff region.

Service Analyst Salary Trend in Cardiff

Service Analyst Skill Set
Top 30 Related IT Skills in Cardiff

For the 6 months to 30 September 2016, Service Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Cardiff region featuring Service Analyst in the job title.

1 14 (46.67%) ITIL
2 10 (33.33%) SLA
3 9 (30.00%) Windows
4 7 (23.33%) Service Management
5 6 (20.00%) Finance
5 6 (20.00%) Degree
5 6 (20.00%) Microsoft
5 6 (20.00%) MS Excel
5 6 (20.00%) MS Office
5 6 (20.00%) Windows 7
6 5 (16.67%) Incident Management
6 5 (16.67%) Active Directory
7 4 (13.33%) SQL
7 4 (13.33%) Windows Server
8 3 (10.00%) MS PowerPoint
8 3 (10.00%) SharePoint
8 3 (10.00%) CCNA
8 3 (10.00%) Cisco
8 3 (10.00%) Cisco Certification
8 3 (10.00%) Stakeholder Management
8 3 (10.00%) Service Delivery
8 3 (10.00%) Firewall
9 2 (6.67%) ITSM
9 2 (6.67%) Management Information System
9 2 (6.67%) Back Office
9 2 (6.67%) Risk Management
9 2 (6.67%) Advertising
9 2 (6.67%) VMware
9 2 (6.67%) Logistics
9 2 (6.67%) Resource Management

Service Analyst Skill Set
Top Related IT Skills in Cardiff by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (10.00%) SharePoint
Applications
1 6 (20.00%) MS Excel
1 6 (20.00%) MS Office
2 3 (10.00%) MS PowerPoint
Business Applications
1 1 (3.33%) Remedy ITSM
Cloud Services
1 1 (3.33%) Office 365
Communications & Networking
1 3 (10.00%) Firewall
2 2 (6.67%) Internet
Database & Business Intelligence
1 1 (3.33%) Oracle Database
1 1 (3.33%) SQL Server
1 1 (3.33%) SQLPlus
General
1 6 (20.00%) Finance
2 2 (6.67%) Advertising
2 2 (6.67%) Back Office
3 1 (3.33%) Banking
3 1 (3.33%) Telecoms
Miscellaneous
1 2 (6.67%) Analytical Skills
1 2 (6.67%) Driving Licence
1 2 (6.67%) Management Information System
2 1 (3.33%) Fintech
2 1 (3.33%) Mobile Payment
Operating Systems
1 9 (30.00%) Windows
2 6 (20.00%) Windows 7
3 4 (13.33%) Windows Server
4 1 (3.33%) Linux
4 1 (3.33%) Solaris
4 1 (3.33%) Unix
Processes & Methodologies
1 14 (46.67%) ITIL
2 7 (23.33%) Service Management
3 5 (16.67%) Incident Management
4 3 (10.00%) Service Delivery
4 3 (10.00%) Stakeholder Management
5 2 (6.67%) B2B
5 2 (6.67%) Email Management
5 2 (6.67%) ITSM
5 2 (6.67%) Logistics
5 2 (6.67%) Resource Management
5 2 (6.67%) Risk Management
6 1 (3.33%) Continuous Improvement
6 1 (3.33%) High Availability
6 1 (3.33%) ITIL V2
6 1 (3.33%) Problem Management
6 1 (3.33%) QMS
6 1 (3.33%) Root Cause Analysis
6 1 (3.33%) SDLC
6 1 (3.33%) Time Management
6 1 (3.33%) User Acceptance Testing
Programming Languages
1 4 (13.33%) SQL
2 1 (3.33%) C
2 1 (3.33%) PL/SQL
Qualifications
1 6 (20.00%) Degree
2 3 (10.00%) CCNA
2 3 (10.00%) Cisco Certification
3 1 (3.33%) CCENT
3 1 (3.33%) ITIL Certification
3 1 (3.33%) ITIL Foundation Certificate
3 1 (3.33%) Microsoft Certification
Quality Assurance & Compliance
1 10 (33.33%) SLA
2 1 (3.33%) QA
System Software
1 5 (16.67%) Active Directory
Systems Management
1 1 (3.33%) SCCM
Vendors
1 6 (20.00%) Microsoft
2 3 (10.00%) Cisco
3 2 (6.67%) Citrix
3 2 (6.67%) Remedy
3 2 (6.67%) VMware
4 1 (3.33%) Avaya
4 1 (3.33%) Oracle
4 1 (3.33%) ServiceNow
Cardiff, South Glamorgan
CPS Group UK
Salary: £17000 - £18000 per annum + 2,500 Shift Allowance + bonus
Posted: 2 days ago
Cardiff, South Glamorgan
Colston Consulting
Salary: £25000 - £30000 per annum, Benefits +benefits
Posted: 3 days ago
Cardiff, South Glamorgan
McGregor Boyall
Salary: £35000 - £45000 per annum
Posted: 4 days ago