The statistics below represent IT jobs advertised across the Cardiff region that had Service Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 3 May 2016 with a comparison to same period over 2 years.

3 months to
3 May 2016
Same period 2015 Same period 2014
Service Analyst
Rank 57 50 60
Rank change year-on-year
-7 +10
Permanent jobs requiring a Service Analyst 11 21 13
As % of all permanent IT jobs located in Cardiff 1.70% 3.16% 2.11%
As % of the Job Titles category 1.72% 3.28% 2.12%
Number of salaries quoted 8 17 13
Median salary £23,000 £24,347 £27,500
Median salary % change year-on-year
-5.53% -11.46%
90% offered a salary of more than £18,000 £20,000 £17,600
10% offered a salary of more than £26,650 £40,000 £30,800
UK excluding London median salary £25,000 £23,500 £23,000
% change year-on-year
+6.38% +2.17%
Service Analyst
South Wales

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Cardiff region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Cardiff
Permanent IT job ads with a match in the
Job Titles category
639 640 613
As % of all permanent IT jobs located in Cardiff 98.61% 96.24% 99.35%
Number of salaries quoted 538 538 498
Median salary £37,500 £37,000 £35,000
Median salary % change year-on-year
+1.35% +5.71%
90% offered a salary of more than £25,000 £25,000 £26,000
10% offered a salary of more than £50,000 £51,000 £52,500
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Service Analyst
Jobs Demand Trend in Cardiff

The demand trend of job ads across the Cardiff region that featured Service Analyst in the job title.

Service Analyst Jobs Demand Trend in Cardiff

Service Analyst
Salary Trend in Cardiff

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst across the Cardiff region.

Service Analyst Salary Trend in Cardiff

Service Analyst Skill Set
Top 30 Related IT Skills in Cardiff

For the 6 months to 3 May 2016, Service Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Cardiff region featuring Service Analyst in the job title.

1 14 (51.85%) ITIL
2 13 (48.15%) Windows
3 9 (33.33%) Incident Management
3 9 (33.33%) Windows 7
4 7 (25.93%) SLA
4 7 (25.93%) Active Directory
5 6 (22.22%) MS Office
5 6 (22.22%) Firewall
6 5 (18.52%) Advertising
6 5 (18.52%) Remedy
6 5 (18.52%) Microsoft
6 5 (18.52%) MS Excel
6 5 (18.52%) Windows Server
7 4 (14.81%) SQLPlus
7 4 (14.81%) Remedy ITSM
7 4 (14.81%) Fintech
7 4 (14.81%) ITIL V2
7 4 (14.81%) High Availability
7 4 (14.81%) Mobile Payment
7 4 (14.81%) ServiceNow
7 4 (14.81%) Oracle Database
7 4 (14.81%) Solaris
7 4 (14.81%) Linux
7 4 (14.81%) Unix
7 4 (14.81%) PL/SQL
7 4 (14.81%) SQL
7 4 (14.81%) Oracle
7 4 (14.81%) ITSM
7 4 (14.81%) Finance
7 4 (14.81%) Service Management

Service Analyst Skill Set
Top Related IT Skills in Cardiff by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 6 (22.22%) MS Office
2 5 (18.52%) MS Excel
Business Applications
1 4 (14.81%) Remedy ITSM
Communications & Networking
1 6 (22.22%) Firewall
2 2 (7.41%) Internet
Database & Business Intelligence
1 4 (14.81%) Oracle Database
1 4 (14.81%) SQLPlus
General
1 5 (18.52%) Advertising
2 4 (14.81%) Finance
3 1 (3.70%) French Language
3 1 (3.70%) Italian Language
3 1 (3.70%) Welsh Language
Miscellaneous
1 4 (14.81%) Fintech
1 4 (14.81%) Mobile Payment
2 1 (3.70%) Analytical Skills
2 1 (3.70%) Blackberry
2 1 (3.70%) iPhone
Operating Systems
1 13 (48.15%) Windows
2 9 (33.33%) Windows 7
3 5 (18.52%) Windows Server
4 4 (14.81%) Linux
4 4 (14.81%) Solaris
4 4 (14.81%) Unix
5 1 (3.70%) Windows 8
5 1 (3.70%) Windows Mobile
5 1 (3.70%) Windows XP
Processes & Methodologies
1 14 (51.85%) ITIL
2 9 (33.33%) Incident Management
3 4 (14.81%) High Availability
3 4 (14.81%) ITIL V2
3 4 (14.81%) ITSM
3 4 (14.81%) Service Management
4 2 (7.41%) Data Entry
5 1 (3.70%) Service Delivery
5 1 (3.70%) Service Design
5 1 (3.70%) Technical Architecture
Programming Languages
1 4 (14.81%) PL/SQL
1 4 (14.81%) SQL
Qualifications
1 2 (7.41%) CCNA
1 2 (7.41%) Cisco Certification
2 1 (3.70%) CCENT
2 1 (3.70%) Degree
2 1 (3.70%) ITIL Foundation Certificate
2 1 (3.70%) Microsoft Certification
Quality Assurance & Compliance
1 7 (25.93%) SLA
System Software
1 7 (25.93%) Active Directory
Systems Management
1 1 (3.70%) SCCM
Vendors
1 5 (18.52%) Microsoft
1 5 (18.52%) Remedy
2 4 (14.81%) Oracle
2 4 (14.81%) ServiceNow
3 1 (3.70%) Cisco
3 1 (3.70%) Citrix
3 1 (3.70%) VMware