The table below looks at the statistics for the Service Analyst role in IT jobs advertised for the Cardiff region. Included is a guide to the average salaries offered in IT jobs that have cited Service Analyst in their job title over the 3 months to 21 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
21 Oct 2014
Same period 2013 Same period 2012
Service Analyst
Rank 46 54 47
Rank change year-on-year
+8 -7
Permanent jobs requiring a Service Analyst 20 9 2
As % of all permanent IT jobs located in Cardiff 3.30% 1.58% 0.50%
As % of the Job Titles category 3.39% 1.64% 0.51%
Number of salaries quoted 16 7 0
Average salary £22,500 £19,000 -
Average salary % change year-on-year
+18.42% -
UK excluding London average salary £21,500 £21,000 £22,000
% change year-on-year
+2.38% -4.54%
Service Analyst
South Wales

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Cardiff region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Cardiff
Permanent IT job ads with a match in the
Job Titles category
590 550 389
As % of all permanent IT jobs located in Cardiff 97.36% 96.66% 96.29%
Number of salaries quoted 512 471 361
Average salary £35,000 £33,000 £35,000
Average salary % change year-on-year
+6.06% -5.71%
90% offered a salary of more than £22,500 £23,500 £24,000
10% offered a salary of more than £47,500 £47,500 £50,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Service Analyst
Jobs Demand Trend in Cardiff

This chart provides a 3-month moving total of permanent IT jobs citing Service Analyst in the job title across the Cardiff region as a proportion of the total demand within the Job Titles category.

Service Analyst Jobs Demand Trend in Cardiff

Service Analyst
Salary Trend in Cardiff

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst across the Cardiff region.

Service Analyst Salary Trend in Cardiff

Service Analyst
Top 30 Related IT Skills in Cardiff

For the 6 months to 21 October 2014, IT jobs across the Cardiff region that cited Service Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title.

1 15 (51.72%) Windows
2 12 (41.38%) ITIL
3 10 (34.48%) Windows XP
4 7 (24.14%) Microsoft
4 7 (24.14%) Finance
5 6 (20.69%) SLA
5 6 (20.69%) MS Excel
5 6 (20.69%) Windows 7
6 5 (17.24%) Active Directory
6 5 (17.24%) Advertising
7 4 (13.79%) Service Delivery
7 4 (13.79%) Degree
7 4 (13.79%) Analytical Skills
8 3 (10.34%) Windows Server 2008
8 3 (10.34%) Change Management
8 3 (10.34%) Windows Server 2003
8 3 (10.34%) MS Office
9 2 (6.90%) Linux
9 2 (6.90%) Cisco Certification
9 2 (6.90%) CCNA
9 2 (6.90%) Welsh Language
9 2 (6.90%) Incident Management
9 2 (6.90%) CCENT
9 2 (6.90%) SaaS
10 1 (3.45%) ITIL Foundation Certificate
10 1 (3.45%) Android
10 1 (3.45%) Network+ Certification
10 1 (3.45%) Release Management
10 1 (3.45%) Fat Client
10 1 (3.45%) Windows Vista

Service Analyst
Top Related IT Skills in Cardiff by Category

For the 6 months to 21 October 2014, IT jobs across the Cardiff region that cited Service Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title. Up to 20 skills are shown per category.

Applications
1 6 (20.69%) MS Excel
2 3 (10.34%) MS Office
Cloud Services
1 2 (6.90%) SaaS
Communications & Networking
1 1 (3.45%) LAN
General
1 7 (24.14%) Finance
2 5 (17.24%) Advertising
3 2 (6.90%) Welsh Language
4 1 (3.45%) Telecoms
Miscellaneous
1 4 (13.79%) Analytical Skills
2 1 (3.45%) Fat Client
2 1 (3.45%) Management Information System
2 1 (3.45%) Thin Client
2 1 (3.45%) Blackberry
Operating Systems
1 15 (51.72%) Windows
2 10 (34.48%) Windows XP
3 6 (20.69%) Windows 7
4 3 (10.34%) Windows Server 2008
4 3 (10.34%) Windows Server 2003
5 2 (6.90%) Linux
6 1 (3.45%) Android
6 1 (3.45%) Windows Vista
Processes & Methodologies
1 12 (41.38%) ITIL
2 4 (13.79%) Service Delivery
3 3 (10.34%) Change Management
4 2 (6.90%) Incident Management
5 1 (3.45%) Release Management
5 1 (3.45%) Service Management
Qualifications
1 4 (13.79%) Degree
2 2 (6.90%) Cisco Certification
2 2 (6.90%) CCNA
2 2 (6.90%) CCENT
3 1 (3.45%) ITIL Foundation Certificate
3 1 (3.45%) Network+ Certification
3 1 (3.45%) Microsoft Certification
Quality Assurance & Compliance
1 6 (20.69%) SLA
System Software
1 5 (17.24%) Active Directory
Vendors
1 7 (24.14%) Microsoft
2 1 (3.45%) Citrix
2 1 (3.45%) Remedy
2 1 (3.45%) Cisco