The table below looks at the statistics for Service Management skills in IT jobs advertised for the Cardiff region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 19 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Dec 2014
Same period 2013 Same period 2012
Service Management
Rank 49 49 51
Rank change year-on-year
0 +2
Permanent jobs citing Service Management 10 14 3
As % of all permanent IT jobs located in Cardiff 1.63% 2.82% 0.70%
As % of the Processes & Methodologies category 2.06% 3.57% 1.06%
Number of salaries quoted 5 10 0
Average salary £40,000 £40,000 -
UK excluding London average salary £43,000 £45,000 £42,500
% change year-on-year
-4.44% +5.88%
Service Management
South Wales

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Cardiff region.

Processes & Methodologies Category
Cardiff
Permanent IT job ads with a match in the
Processes & Methodologies category
486 392 283
As % of all permanent IT jobs located in Cardiff 79.02% 79.03% 66.12%
Number of salaries quoted 416 346 251
Average salary £35,000 £40,500 £35,000
Average salary % change year-on-year
-13.58% +15.71%
90% offered a salary of more than £27,500 £27,500 £26,000
10% offered a salary of more than £47,500 £50,000 £65,000
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

Service Management
Jobs Demand Trend in Cardiff

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Cardiff region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Cardiff

Service Management
Salary Trend in Cardiff

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Cardiff region.

Service Management Salary Trend in Cardiff

Service Management
Top 30 Related IT Skills in Cardiff

For the 6 months to 19 December 2014, IT jobs across the Cardiff region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 16 (88.89%) ITIL
2 10 (55.56%) Service Delivery
3 8 (44.44%) Finance
4 7 (38.89%) Change Management
5 5 (27.78%) Microsoft
5 5 (27.78%) Continuous Improvement
5 5 (27.78%) Mentoring
5 5 (27.78%) Project Management
6 4 (22.22%) VMware Infrastructure
6 4 (22.22%) SLA
6 4 (22.22%) Line Management
6 4 (22.22%) VMware
6 4 (22.22%) MS Excel
7 3 (16.67%) Problem Management
7 3 (16.67%) User Acceptance Testing
7 3 (16.67%) Coaching
7 3 (16.67%) UNIX
7 3 (16.67%) Windows
7 3 (16.67%) Linux
7 3 (16.67%) Windows 7
7 3 (16.67%) Welsh Language
7 3 (16.67%) Microsoft Azure
7 3 (16.67%) SC Cleared
7 3 (16.67%) Security Cleared
7 3 (16.67%) SCCM
8 2 (11.11%) Analytical Skills
8 2 (11.11%) Performance Metrics
8 2 (11.11%) SaaS
8 2 (11.11%) Java
8 2 (11.11%) Solaris

Service Management
Top Related IT Skills in Cardiff by Category

For the 6 months to 19 December 2014, IT jobs across the Cardiff region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 1 (5.56%) Tomcat
Applications
1 4 (22.22%) MS Excel
2 2 (11.11%) MS Project
Cloud Services
1 3 (16.67%) Microsoft Azure
2 2 (11.11%) SaaS
General
1 8 (44.44%) Finance
2 3 (16.67%) Welsh Language
Job Titles
1 8 (44.44%) Service Manager
2 3 (16.67%) Services Delivery Manager
2 3 (16.67%) Delivery Manager
2 3 (16.67%) SCCM Engineer
3 2 (11.11%) Operations Manager
3 2 (11.11%) IT Services Manager
3 2 (11.11%) Customer Services Manager
3 2 (11.11%) Release Manager
4 1 (5.56%) Service Desk Analyst
4 1 (5.56%) Technical Manager
4 1 (5.56%) Analyst
4 1 (5.56%) Systems Engineer
4 1 (5.56%) Senior Systems Engineer
4 1 (5.56%) Service Analyst
4 1 (5.56%) Head of Service Delivery
4 1 (5.56%) Technical Services Manager
Libraries, Frameworks & Software Standards
1 1 (5.56%) .NET
1 1 (5.56%) LAMP
1 1 (5.56%) .NET Framework
Miscellaneous
1 2 (11.11%) Analytical Skills
1 2 (11.11%) Performance Metrics
2 1 (5.56%) Management Information System
2 1 (5.56%) Data Protection Act
2 1 (5.56%) Life Science
Operating Systems
1 3 (16.67%) UNIX
1 3 (16.67%) Windows
1 3 (16.67%) Linux
1 3 (16.67%) Windows 7
2 2 (11.11%) Solaris
Processes & Methodologies
1 16 (88.89%) ITIL
2 10 (55.56%) Service Delivery
3 7 (38.89%) Change Management
4 5 (27.78%) Continuous Improvement
4 5 (27.78%) Mentoring
4 5 (27.78%) Project Management
5 4 (22.22%) Line Management
6 3 (16.67%) Problem Management
6 3 (16.67%) User Acceptance Testing
6 3 (16.67%) Coaching
7 2 (11.11%) Configuration Management
7 2 (11.11%) ITSM
8 1 (5.56%) Validation
8 1 (5.56%) Scrum
8 1 (5.56%) Agile Software Development
8 1 (5.56%) Strategic Planning
8 1 (5.56%) Incident Management
8 1 (5.56%) Data Protection
8 1 (5.56%) Information Assurance
Programming Languages
1 2 (11.11%) Java
2 1 (5.56%) SQL
Qualifications
1 3 (16.67%) SC Cleared
1 3 (16.67%) Security Cleared
2 1 (5.56%) RHCE
2 1 (5.56%) ITIL Certification
2 1 (5.56%) VMware Certified Professional (VCP)
2 1 (5.56%) Degree
Quality Assurance & Compliance
1 4 (22.22%) SLA
System Software
1 4 (22.22%) VMware Infrastructure
Systems Management
1 3 (16.67%) SCCM
Vendors
1 5 (27.78%) Microsoft
2 4 (22.22%) VMware
Cardiff
Computer Futures
Salary: £45000 - £50000 per annum + competitive
Posted: Yesterday
Cardiff
Natural Resources Wales
Posted: 16 days ago