The table below looks at the statistics for Service Management skills in IT jobs advertised for the Cardiff region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 1 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
1 Sep 2014
Same period 2013 Same period 2012
Service Management
Rank 57 56 44
Rank change year-on-year
-1 -12
Permanent jobs citing Service Management 9 7 3
As % of all permanent IT jobs located in Cardiff 1.36% 1.18% 0.85%
As % of the Processes & Methodologies category 1.90% 1.54% 1.23%
Number of salaries quoted 8 5 2
Average salary £40,000 £34,000 £45,000
Average salary % change year-on-year
+17.64% -24.44%
UK excluding London average salary £42,500 £44,000 £41,750
% change year-on-year
-3.40% +5.38%
Service Management
South Wales

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Cardiff region.

Processes & Methodologies Category
Cardiff
Permanent IT job ads with a match in the
Processes & Methodologies category
473 455 244
As % of all permanent IT jobs located in Cardiff 71.56% 76.47% 68.73%
Number of salaries quoted 426 382 216
Average salary £35,000 £35,000 £35,000
90% offered a salary of more than £27,500 £28,000 £24,500
10% offered a salary of more than £49,096 £57,500 £55,000
UK excluding London average salary £42,500 £41,000 £40,000
% change year-on-year
+3.65% +2.50%

Service Management
Jobs Demand Trend in Cardiff

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Cardiff region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Cardiff

Service Management
Salary Trend in Cardiff

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Cardiff region.

Service Management Salary Trend in Cardiff

Service Management
Salary Histogram in Cardiff

This chart provides a salary histogram for IT jobs citing Service Management across the Cardiff region over the 3 months to 1 September 2014.

Service Management Salary Histogram in Cardiff

Service Management
Top 30 Related IT Skills in Cardiff

For the 6 months to 1 September 2014, IT jobs across the Cardiff region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 35 (89.74%) ITIL
2 13 (33.33%) Service Delivery
2 13 (33.33%) Change Management
3 9 (23.08%) MS Excel
4 8 (20.51%) Finance
5 7 (17.95%) VMware
5 7 (17.95%) VMware Certified Professional (VCP)
5 7 (17.95%) Degree
5 7 (17.95%) RHCE
5 7 (17.95%) Linux
5 7 (17.95%) Project Management
5 7 (17.95%) VMware Infrastructure
6 6 (15.38%) Windows Server 2008
6 6 (15.38%) Windows 2000 Server
6 6 (15.38%) Red Hat Enterprise Linux
6 6 (15.38%) Problem Management
6 6 (15.38%) Windows Server 2012
6 6 (15.38%) Windows
6 6 (15.38%) Solaris
6 6 (15.38%) ITIL Certification
6 6 (15.38%) NetApp
6 6 (15.38%) Red Hat
6 6 (15.38%) Windows Server 2003
6 6 (15.38%) SLA
6 6 (15.38%) HP
6 6 (15.38%) Welsh Language
6 6 (15.38%) Systems Analysis
6 6 (15.38%) Competitive Intelligence
7 5 (12.82%) ITSM
7 5 (12.82%) ITIL V3

Service Management
Top Related IT Skills in Cardiff by Category

For the 6 months to 1 September 2014, IT jobs across the Cardiff region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 1 (2.56%) Tomcat
Applications
1 9 (23.08%) MS Excel
2 3 (7.69%) MS Office
Cloud Services
1 4 (10.26%) SaaS
2 2 (5.13%) Cloud Computing
General
1 8 (20.51%) Finance
2 6 (15.38%) Welsh Language
3 4 (10.26%) Telecoms
4 2 (5.13%) Advertising
Job Titles
1 15 (38.46%) Service Manager
2 11 (28.21%) Services Delivery Manager
2 11 (28.21%) Delivery Manager
3 6 (15.38%) Infrastructure Engineer
3 6 (15.38%) Analyst
3 6 (15.38%) Systems Engineer
3 6 (15.38%) Senior Systems Engineer
4 5 (12.82%) Operations Manager
4 5 (12.82%) Senior Infrastructure Engineer
5 3 (7.69%) Service Operations Manager
5 3 (7.69%) Service Desk Manager
5 3 (7.69%) IT Audit Manager
5 3 (7.69%) Audit Manager
5 3 (7.69%) Tester
6 2 (5.13%) Problem Manager
6 2 (5.13%) Service Desk Analyst
6 2 (5.13%) Service Analyst
6 2 (5.13%) Problem Analyst
7 1 (2.56%) ITIL Manager
7 1 (2.56%) IT Services Manager
Libraries, Frameworks & Software Standards
1 1 (2.56%) LAMP
Miscellaneous
1 4 (10.26%) Digital Media
2 1 (2.56%) Management Information System
2 1 (2.56%) Statistics
2 1 (2.56%) Data Protection Act
Operating Systems
1 7 (17.95%) Linux
2 6 (15.38%) Windows Server 2003
2 6 (15.38%) Windows Server 2008
2 6 (15.38%) Windows 2000 Server
2 6 (15.38%) Red Hat Enterprise Linux
2 6 (15.38%) Windows Server 2012
2 6 (15.38%) Windows
2 6 (15.38%) Solaris
3 1 (2.56%) UNIX
Processes & Methodologies
1 35 (89.74%) ITIL
2 13 (33.33%) Service Delivery
2 13 (33.33%) Change Management
3 7 (17.95%) Project Management
4 6 (15.38%) Systems Analysis
4 6 (15.38%) Competitive Intelligence
4 6 (15.38%) Problem Management
5 5 (12.82%) ITSM
5 5 (12.82%) ITIL V3
6 4 (10.26%) PRINCE2
6 4 (10.26%) Validation
7 3 (7.69%) Business Continuity
7 3 (7.69%) BCP
7 3 (7.69%) Business Continuity Planning
8 2 (5.13%) Six Sigma
8 2 (5.13%) Workflow
9 1 (2.56%) Data Protection
9 1 (2.56%) Information Assurance
9 1 (2.56%) Strategic Planning
9 1 (2.56%) Incident Management
Programming Languages
1 1 (2.56%) SQL
Qualifications
1 7 (17.95%) RHCE
1 7 (17.95%) VMware Certified Professional (VCP)
1 7 (17.95%) Degree
2 6 (15.38%) ITIL Certification
3 4 (10.26%) ISEB
3 4 (10.26%) ISTQB
4 3 (7.69%) CISSP
4 3 (7.69%) CISA
5 1 (2.56%) SC Cleared
5 1 (2.56%) Security Cleared
Quality Assurance & Compliance
1 6 (15.38%) SLA
2 1 (2.56%) QA
System Software
1 7 (17.95%) VMware Infrastructure
Vendors
1 7 (17.95%) VMware
2 6 (15.38%) HP
2 6 (15.38%) NetApp
2 6 (15.38%) Red Hat
3 4 (10.26%) Microsoft
Cardiff
Computer Futures
Salary: £55000 per annum + competitive
Posted: 23 days ago
Cardiff
CPS Group
Salary: £20000 - £25000 per annum + excellent benefits
Posted: 24 days ago