The first table below looks at the demand for Service Management skills in IT jobs advertised for the Cardiff region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 17 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Cardiff region.

Location
3 months to
17 Apr 2014
Same period 2013 Same period 2012
Service Management
Rank 42 66 40
Rank change year-on-year
+24 -26
Permanent jobs citing Service Management 26 2 9
As % of all permanent IT jobs located in Cardiff 4.44% 0.34% 2.08%
As % of the Processes & Methodologies category 5.52% 0.45% 3.18%
Number of salaries quoted 24 1 9
Average salary £33,000 £50,000 £70,000
Average salary % change year-on-year
-34.00% -28.57%
90% offered a salary of more than £31,000 £50,000 £25,200
10% offered a salary of more than £51,000 £50,000 £72,000
UK excluding London average salary £46,250 £45,000 £45,000
% change year-on-year
+2.77% -
Processes & Methodologies Category
Cardiff
Permanent IT job ads with a match in the
Processes & Methodologies category
471 443 283
As % of all permanent IT jobs located in Cardiff 80.51% 74.83% 65.36%
Number of salaries quoted 394 401 264
Average salary £35,000 £35,000 £33,500
Average salary % change year-on-year
- +4.47%
90% offered a salary of more than £27,500 £25,500 £25,500
10% offered a salary of more than £52,500 £50,000 £45,000
UK excluding London average salary £42,500 £40,000 £40,500
% change year-on-year
+6.25% -1.23%
Service Management
South Wales

Service Management
Jobs Demand Trend in Cardiff

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Cardiff region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Cardiff

Service Management
Salary Trend in Cardiff

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Cardiff region.

Service Management Salary Trend in Cardiff

Service Management
Salary Histogram in Cardiff

This chart provides a salary histogram for IT jobs citing Service Management across the Cardiff region over the 3 months to 17 April 2014.

Service Management Salary Histogram in Cardiff

Service Management
Top 30 Related IT Skills in Cardiff

For the 6 months to 17 April 2014, IT jobs across the Cardiff region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 23 (65.71%) ITIL
2 12 (34.29%) ITSM
3 8 (22.86%) Problem Management
3 8 (22.86%) ITIL V3
4 7 (20.00%) VMware Infrastructure
4 7 (20.00%) Finance
4 7 (20.00%) VMware
5 6 (17.14%) Business Continuity
5 6 (17.14%) CISA
5 6 (17.14%) BCP
5 6 (17.14%) CISSP
5 6 (17.14%) Linux
5 6 (17.14%) MS Excel
5 6 (17.14%) SLA
5 6 (17.14%) Microsoft
5 6 (17.14%) Business Continuity Planning
6 5 (14.29%) Degree
6 5 (14.29%) Welsh Language
6 5 (14.29%) Windows
6 5 (14.29%) PRINCE2
6 5 (14.29%) MS Office
6 5 (14.29%) Change Management
6 5 (14.29%) Workflow
7 4 (11.43%) Advertising
7 4 (11.43%) Validation
7 4 (11.43%) Service Delivery
7 4 (11.43%) ISEB
7 4 (11.43%) SAN
7 4 (11.43%) NetApp
7 4 (11.43%) Cisco

Service Management
Top Related IT Skills in Cardiff by Category

For the 6 months to 17 April 2014, IT jobs across the Cardiff region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 1 (2.86%) SharePoint
Applications
1 6 (17.14%) MS Excel
2 5 (14.29%) MS Office
3 1 (2.86%) MS Visio
Cloud Services
1 3 (8.57%) Cloud Computing
Communications & Networking
1 4 (11.43%) SAN
1 4 (11.43%) NAS
General
1 7 (20.00%) Finance
2 5 (14.29%) Welsh Language
3 4 (11.43%) Advertising
4 3 (8.57%) Marketing
4 3 (8.57%) Legal
5 1 (2.86%) Telecoms
5 1 (2.86%) French Language
5 1 (2.86%) Italian Language
Job Titles
1 9 (25.71%) Analyst
2 4 (11.43%) Audit Manager
2 4 (11.43%) Service Analyst
2 4 (11.43%) Service Manager
2 4 (11.43%) IT Audit Manager
3 3 (8.57%) Problem Manager
3 3 (8.57%) Delivery Manager
3 3 (8.57%) Infrastructure Engineer
3 3 (8.57%) Services Delivery Manager
3 3 (8.57%) Solutions Architect
3 3 (8.57%) Architect
3 3 (8.57%) Tester
4 2 (5.71%) Consultant
4 2 (5.71%) Systems Engineer
4 2 (5.71%) Senior Systems Engineer
4 2 (5.71%) Problem Analyst
4 2 (5.71%) Senior Infrastructure Engineer
4 2 (5.71%) Service Desk Analyst
4 2 (5.71%) Service Management Analyst
5 1 (2.86%) Incident Analyst
Miscellaneous
1 1 (2.86%) Statistics
1 1 (2.86%) CMDB
1 1 (2.86%) Digital Media
Operating Systems
1 6 (17.14%) Linux
2 5 (14.29%) Windows
3 3 (8.57%) Solaris
3 3 (8.57%) UNIX
3 3 (8.57%) Windows Server 2003
3 3 (8.57%) Windows Server 2008
3 3 (8.57%) Windows 2000 Server
3 3 (8.57%) Red Hat Enterprise Linux
3 3 (8.57%) Windows Server 2012
Processes & Methodologies
1 23 (65.71%) ITIL
2 12 (34.29%) ITSM
3 8 (22.86%) Problem Management
3 8 (22.86%) ITIL V3
4 6 (17.14%) Business Continuity
4 6 (17.14%) BCP
4 6 (17.14%) Business Continuity Planning
5 5 (14.29%) Change Management
5 5 (14.29%) PRINCE2
5 5 (14.29%) Workflow
6 4 (11.43%) Validation
6 4 (11.43%) Service Delivery
7 3 (8.57%) Migration
7 3 (8.57%) TOGAF
7 3 (8.57%) Network Design
7 3 (8.57%) Systems Analysis
7 3 (8.57%) Competitive Intelligence
7 3 (8.57%) Incident Management
8 2 (5.71%) Project Management
9 1 (2.86%) Test Strategy
Qualifications
1 6 (17.14%) CISSP
1 6 (17.14%) CISA
2 5 (14.29%) Degree
3 4 (11.43%) ISEB
3 4 (11.43%) ISTQB
4 3 (8.57%) VMware Certified Professional (VCP)
4 3 (8.57%) RHCE
Quality Assurance & Compliance
1 6 (17.14%) SLA
2 1 (2.86%) QA
System Software
1 7 (20.00%) VMware Infrastructure
2 2 (5.71%) Active Directory
Systems Management
1 1 (2.86%) NetBackup
1 1 (2.86%) Backup Exec
1 1 (2.86%) EMC NetWorker
Vendors
1 7 (20.00%) VMware
2 6 (17.14%) Microsoft
3 4 (11.43%) HP
3 4 (11.43%) NetApp
3 4 (11.43%) Cisco
4 3 (8.57%) Red Hat
5 1 (2.86%) Symantec
5 1 (2.86%) EMC
5 1 (2.86%) Veeam
Cardiff, South Glamorgan
Novate IT Ltd
Salary: £27000 - £34000 per annum + benefits
Posted: Yesterday
Cardiff, South Glamorgan
Sanderson
Salary: £35000 - £45000 per annum + benefits
Posted: 2 days ago
Cardiff, South Glamorgan
CPS Group UK
Salary: £29000 - £34000 per annum + 10% bonus, pension,25 days a/l
Posted: 6 days ago
Cardiff
Computer Futures
Salary: £30000 - £40000 per annum + Benefits
Posted: 27 days ago