The table below looks at the statistics for Service Management skills in IT jobs advertised for the Cardiff region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 1 September 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
1 Sep 2015
Same period 2014 Same period 2013
Service Management
Rank 55 60 56
Rank change year-on-year
+5 -4
Permanent jobs citing Service Management 31 9 7
As % of all permanent IT jobs located in Cardiff 3.65% 1.38% 1.21%
As % of the Processes & Methodologies category 4.51% 1.82% 1.55%
Number of salaries quoted 13 8 5
Average salary £42,500 £40,000 £34,000
Average salary % change year-on-year
+6.25% +17.64%
90% offered a salary of more than £40,500 £30,550 £26,022
10% offered a salary of more than £50,400 £80,000 £45,000
UK excluding London average salary £44,000 £42,500 £44,000
% change year-on-year
+3.52% -3.40%
Service Management
South Wales

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Cardiff region.

Processes & Methodologies Category
Cardiff
Permanent IT job ads with a match in the
Processes & Methodologies category
688 494 452
As % of all permanent IT jobs located in Cardiff 80.94% 75.54% 78.34%
Number of salaries quoted 577 446 379
Average salary £37,500 £35,000 £35,000
Average salary % change year-on-year
+7.14% -
90% offered a salary of more than £27,500 £27,500 £28,000
10% offered a salary of more than £55,000 £55,000 £50,000
UK excluding London average salary £45,000 £42,500 £41,500
% change year-on-year
+5.88% +2.40%

Service Management
Jobs Demand Trend in Cardiff

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Cardiff region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Cardiff

Service Management
Salary Trend in Cardiff

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Cardiff region.

Service Management Salary Trend in Cardiff

Service Management
Salary Histogram in Cardiff

This chart provides a salary histogram for IT jobs citing Service Management across the Cardiff region over the 3 months to 1 September 2015.

Service Management Salary Histogram in Cardiff

Service Management
Top 30 Related IT Skills in Cardiff

For the 6 months to 1 September 2015, IT jobs across the Cardiff region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 43 (97.73%) ITIL
2 17 (38.64%) Agile Software Development
3 14 (31.82%) Change Management
3 14 (31.82%) ITSM
4 12 (27.27%) Finance
5 11 (25.00%) Incident Management
6 10 (22.73%) Service Delivery
7 8 (18.18%) Problem Management
7 8 (18.18%) Analytical Skills
8 7 (15.91%) Mentoring
8 7 (15.91%) SLA
9 6 (13.64%) Performance Management
10 5 (11.36%) ServiceNow
10 5 (11.36%) ITIL Certification
10 5 (11.36%) Internet
10 5 (11.36%) Asset Management
11 4 (9.09%) Vulnerability Assessment
11 4 (9.09%) Business Continuity
11 4 (9.09%) Risk Assessment
11 4 (9.09%) Information Security
11 4 (9.09%) CISA
11 4 (9.09%) CISM
11 4 (9.09%) Risk Management
11 4 (9.09%) Disaster Recovery
11 4 (9.09%) CISSP
11 4 (9.09%) Avaya
11 4 (9.09%) BMC
11 4 (9.09%) CA
11 4 (9.09%) BCP
11 4 (9.09%) Benchmarking

Service Management
Top Related IT Skills in Cardiff by Category

For the 6 months to 1 September 2015, IT jobs across the Cardiff region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Applications
1 1 (2.27%) MS Excel
Business Applications
1 1 (2.27%) SAP Oil and Gas
Cloud Services
1 1 (2.27%) Cloud Computing
1 1 (2.27%) Microsoft Azure
Communications & Networking
1 5 (11.36%) Internet
2 1 (2.27%) Firewall
Database & Business Intelligence
1 1 (2.27%) SQLPlus
1 1 (2.27%) Relational Database
Development Applications
1 1 (2.27%) AdminStudio
General
1 12 (27.27%) Finance
2 1 (2.27%) Manufacturing
2 1 (2.27%) Advertising
2 1 (2.27%) Marketing
2 1 (2.27%) Back Office
2 1 (2.27%) Electronics
2 1 (2.27%) Telecoms
Job Titles
1 15 (34.09%) Service Manager
2 5 (11.36%) IT Services Manager
3 4 (9.09%) Infrastructure Specialist
3 4 (9.09%) Infrastructure Manager
3 4 (9.09%) Network Infrastructure Specialist
3 4 (9.09%) Network Operations Specialist
3 4 (9.09%) Infrastructure Operations Specialist
3 4 (9.09%) Cyber Security Consultant
3 4 (9.09%) Infrastructure Engineering Manager
3 4 (9.09%) Operations Manager
3 4 (9.09%) Engineering Manager
3 4 (9.09%) Service Desk Manager
3 4 (9.09%) Network Specialist
3 4 (9.09%) Technical Leader
3 4 (9.09%) Applications Manager
3 4 (9.09%) Consultant
3 4 (9.09%) Security Consultant
4 2 (4.55%) Service Analyst
4 2 (4.55%) Analyst
5 1 (2.27%) Architect
Libraries, Frameworks & Software Standards
1 1 (2.27%) Flash
Miscellaneous
1 8 (18.18%) Analytical Skills
2 4 (9.09%) BYOD
2 4 (9.09%) Data Protection Act
2 4 (9.09%) Internet of Things
3 2 (4.55%) Data Centre
4 1 (2.27%) DTV
Operating Systems
1 2 (4.55%) Windows
1 2 (4.55%) Windows 7
2 1 (2.27%) UNIX
Processes & Methodologies
1 43 (97.73%) ITIL
2 17 (38.64%) Agile Software Development
3 14 (31.82%) Change Management
3 14 (31.82%) ITSM
4 11 (25.00%) Incident Management
5 10 (22.73%) Service Delivery
6 8 (18.18%) Problem Management
7 7 (15.91%) Mentoring
8 6 (13.64%) Performance Management
9 5 (11.36%) Asset Management
10 4 (9.09%) Vulnerability Assessment
10 4 (9.09%) Business Continuity
10 4 (9.09%) Risk Assessment
10 4 (9.09%) Information Security
10 4 (9.09%) Disaster Recovery
10 4 (9.09%) BCP
10 4 (9.09%) Benchmarking
10 4 (9.09%) Data Protection
10 4 (9.09%) OWASP
10 4 (9.09%) Information Assurance
Programming Languages
1 1 (2.27%) Java
1 1 (2.27%) SQL
Qualifications
1 5 (11.36%) ITIL Certification
2 4 (9.09%) CISA
2 4 (9.09%) CISM
2 4 (9.09%) CISSP
2 4 (9.09%) Security Cleared
3 3 (6.82%) Degree
4 1 (2.27%) ITIL Foundation Certificate
4 1 (2.27%) Cisco Certification
4 1 (2.27%) CCNA
Quality Assurance & Compliance
1 7 (15.91%) SLA
2 4 (9.09%) ISO/IEC 27001
2 4 (9.09%) COBIT
2 4 (9.09%) PCI DSS
System Software
1 1 (2.27%) Active Directory
1 1 (2.27%) VMware Infrastructure
Systems Management
1 4 (9.09%) CA Spectrum
2 2 (4.55%) SCCM
3 1 (2.27%) Windows Intune
3 1 (2.27%) SCSM
Vendors
1 5 (11.36%) ServiceNow
2 4 (9.09%) Microsoft
2 4 (9.09%) Nortel
2 4 (9.09%) Avaya
2 4 (9.09%) BMC
2 4 (9.09%) CA
3 2 (4.55%) VMware
4 1 (2.27%) Remedy
4 1 (2.27%) Citrix
4 1 (2.27%) Oracle
4 1 (2.27%) SAP
4 1 (2.27%) Cisco
Cardiff, South Glamorgan
People Source Consulting
Salary: £30000 - £40000 per annum + car
Posted: 3 hours ago