The table below looks at the statistics for Service Management skills in IT jobs advertised for the Cardiff region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 24 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Apr 2015
Same period 2014 Same period 2013
Service Management
Rank 55 35 68
Rank change year-on-year
-20 +33
Permanent jobs citing Service Management 12 30 2
As % of all permanent IT jobs located in Cardiff 1.80% 5.04% 0.33%
As % of the Processes & Methodologies category 2.20% 6.17% 0.44%
Number of salaries quoted 9 28 2
Average salary £40,000 £33,000 £52,500
Average salary % change year-on-year
+21.21% -37.14%
90% offered a salary of more than £27,900 £30,850 £50,500
10% offered a salary of more than £54,000 £51,000 £54,500
UK excluding London average salary £45,000 £47,500 £45,000
% change year-on-year
-5.26% +5.55%
Service Management
South Wales

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Cardiff region.

Processes & Methodologies Category
Cardiff
Permanent IT job ads with a match in the
Processes & Methodologies category
546 486 458
As % of all permanent IT jobs located in Cardiff 81.98% 81.68% 76.46%
Number of salaries quoted 456 403 414
Average salary £37,500 £35,000 £35,000
Average salary % change year-on-year
+7.14% -
90% offered a salary of more than £26,000 £27,500 £25,500
10% offered a salary of more than £55,000 £47,500 £52,500
UK excluding London average salary £44,000 £42,500 £40,000
% change year-on-year
+3.52% +6.25%

Service Management
Jobs Demand Trend in Cardiff

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Cardiff region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Cardiff

Service Management
Salary Trend in Cardiff

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Cardiff region.

Service Management Salary Trend in Cardiff

Service Management
Salary Histogram in Cardiff

This chart provides a salary histogram for IT jobs citing Service Management across the Cardiff region over the 3 months to 24 April 2015.

Service Management Salary Histogram in Cardiff

Service Management
Top 30 Related IT Skills in Cardiff

For the 6 months to 24 April 2015, IT jobs across the Cardiff region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 21 (87.50%) ITIL
2 14 (58.33%) Finance
3 12 (50.00%) Change Management
4 10 (41.67%) Service Delivery
5 8 (33.33%) ITSM
6 7 (29.17%) Problem Management
6 7 (29.17%) Continuous Improvement
6 7 (29.17%) Mentoring
7 6 (25.00%) Coaching
7 6 (25.00%) Line Management
7 6 (25.00%) SLA
8 5 (20.83%) Microsoft
8 5 (20.83%) Windows
8 5 (20.83%) Project Management
8 5 (20.83%) VMware
8 5 (20.83%) Incident Management
8 5 (20.83%) VMware Infrastructure
9 4 (16.67%) User Acceptance Testing
9 4 (16.67%) SCCM
9 4 (16.67%) Welsh Language
9 4 (16.67%) ServiceNow
9 4 (16.67%) Windows 7
9 4 (16.67%) Microsoft Azure
9 4 (16.67%) ITIL V3
9 4 (16.67%) Agile Software Development
10 3 (12.50%) UNIX
10 3 (12.50%) SQL
10 3 (12.50%) Matrix Management
10 3 (12.50%) People Management
11 2 (8.33%) BYOD

Service Management
Top Related IT Skills in Cardiff by Category

For the 6 months to 24 April 2015, IT jobs across the Cardiff region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 1 (4.17%) Tomcat
Applications
1 1 (4.17%) MS Office
1 1 (4.17%) MS Excel
Business Applications
1 1 (4.17%) Remedy ITSM
Cloud Services
1 4 (16.67%) Microsoft Azure
2 1 (4.17%) Cloud Computing
Communications & Networking
1 2 (8.33%) Internet
2 1 (4.17%) Firewall
Database & Business Intelligence
1 2 (8.33%) SQLPlus
2 1 (4.17%) Oracle Database
2 1 (4.17%) Relational Database
2 1 (4.17%) MySQL
General
1 14 (58.33%) Finance
2 4 (16.67%) Welsh Language
3 2 (8.33%) Banking
3 2 (8.33%) Investment Banking
4 1 (4.17%) Advertising
4 1 (4.17%) Publishing
Job Titles
1 7 (29.17%) Service Manager
2 4 (16.67%) SCCM Engineer
3 3 (12.50%) Problem Manager
4 2 (8.33%) Delivery Manager
4 2 (8.33%) Service Desk Manager
4 2 (8.33%) Process Engineer
4 2 (8.33%) Analyst
4 2 (8.33%) Consultant
4 2 (8.33%) Cyber Security Consultant
4 2 (8.33%) Security Consultant
4 2 (8.33%) Service Analyst
4 2 (8.33%) Services Delivery Manager
5 1 (4.17%) Architect
5 1 (4.17%) Systems Engineer
5 1 (4.17%) Senior Systems Engineer
5 1 (4.17%) Applications Support
5 1 (4.17%) Service Desk Analyst
5 1 (4.17%) Technical Manager
5 1 (4.17%) Support Manager
5 1 (4.17%) Customer Support Manager
Libraries, Frameworks & Software Standards
1 1 (4.17%) .NET
1 1 (4.17%) LAMP
1 1 (4.17%) .NET Framework
Miscellaneous
1 2 (8.33%) Data Protection Act
1 2 (8.33%) Internet of Things
1 2 (8.33%) Analytical Skills
1 2 (8.33%) BYOD
2 1 (4.17%) Performance Metrics
Operating Systems
1 5 (20.83%) Windows
2 4 (16.67%) Windows 7
3 3 (12.50%) UNIX
4 2 (8.33%) Linux
5 1 (4.17%) Red Hat Enterprise Linux
5 1 (4.17%) Solaris
Processes & Methodologies
1 21 (87.50%) ITIL
2 12 (50.00%) Change Management
3 10 (41.67%) Service Delivery
4 8 (33.33%) ITSM
5 7 (29.17%) Problem Management
5 7 (29.17%) Continuous Improvement
5 7 (29.17%) Mentoring
6 6 (25.00%) Coaching
6 6 (25.00%) Line Management
7 5 (20.83%) Incident Management
7 5 (20.83%) Project Management
8 4 (16.67%) Agile Software Development
8 4 (16.67%) User Acceptance Testing
8 4 (16.67%) ITIL V3
9 3 (12.50%) Matrix Management
9 3 (12.50%) People Management
10 2 (8.33%) Business Transformation
10 2 (8.33%) Cyber Security
10 2 (8.33%) Business Continuity Planning
10 2 (8.33%) Data Protection
Programming Languages
1 3 (12.50%) SQL
2 1 (4.17%) PL/SQL
Qualifications
1 2 (8.33%) CISA
1 2 (8.33%) CISM
1 2 (8.33%) CISSP
1 2 (8.33%) Security Cleared
1 2 (8.33%) Six Sigma Green Belt
2 1 (4.17%) RHCE
2 1 (4.17%) VMware Certified Professional (VCP)
2 1 (4.17%) Degree
Quality Assurance & Compliance
1 6 (25.00%) SLA
2 2 (8.33%) ISO/IEC 27001
2 2 (8.33%) COBIT
2 2 (8.33%) QA
2 2 (8.33%) PCI DSS
System Software
1 5 (20.83%) VMware Infrastructure
Systems Management
1 4 (16.67%) SCCM
Vendors
1 5 (20.83%) Microsoft
1 5 (20.83%) VMware
2 4 (16.67%) ServiceNow
3 2 (8.33%) Oracle
3 2 (8.33%) Apple
3 2 (8.33%) Remedy
4 1 (4.17%) Red Hat
Cardiff, South Glamorgan
Velindre
Salary: Competitive
Posted: 14 days ago