The table below looks at the statistics for Service Management skills in IT jobs advertised for the Cardiff region. Included is a guide to the salaries offered in IT jobs that have cited Service Management over the 3 months to 3 May 2016 with a comparison to the same period over the previous 2 years.

3 months to
3 May 2016
Same period 2015 Same period 2014
Service Management
Rank 53 59 43
Rank change year-on-year
+6 -16
Permanent jobs citing Service Management 15 12 30
As % of all permanent IT jobs located in Cardiff 2.31% 1.80% 4.86%
As % of the Processes & Methodologies category 2.77% 2.11% 5.76%
Number of salaries quoted 10 7 28
Median salary £43,750 £45,000 £33,000
Median salary % change year-on-year
-2.77% +36.36%
90% offered a salary of more than £21,150 £27,800 £30,850
10% offered a salary of more than £50,000 £58,000 £51,000
UK excluding London median salary £42,500 £45,000 £47,134
% change year-on-year
-5.55% -4.52%
Service Management
South Wales

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Cardiff region.

Processes & Methodologies Category
Cardiff
Permanent IT job ads with a match in the
Processes & Methodologies category
541 568 521
As % of all permanent IT jobs located in Cardiff 83.49% 85.41% 84.44%
Number of salaries quoted 459 469 430
Median salary £40,000 £37,500 £35,391
Median salary % change year-on-year
+6.66% +5.95%
90% offered a salary of more than £26,500 £26,500 £28,000
10% offered a salary of more than £50,000 £52,500 £55,000
UK excluding London median salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

Service Management
Jobs Demand Trend in Cardiff

The demand trend of job ads across the Cardiff region citing Service Management as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in Cardiff

Service Management
Salary Trend in Cardiff

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Cardiff region.

Service Management Salary Trend in Cardiff

Service Management
Salary Histogram in Cardiff

This chart provides a salary histogram for IT jobs citing Service Management across the Cardiff region over the 3 months to 3 May 2016.

Service Management Salary Histogram in Cardiff

Service Management
Top 30 Related IT Skills in Cardiff

For the 6 months to 3 May 2016, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Cardiff region with a requirement for Service Management.

1 31 (77.50%) ITIL
2 20 (50.00%) Incident Management
3 16 (40.00%) Firewall
4 15 (37.50%) ITSM
4 15 (37.50%) Windows
4 15 (37.50%) Problem Management
5 14 (35.00%) SLA
6 13 (32.50%) Microsoft
6 13 (32.50%) Finance
7 12 (30.00%) Unix
7 12 (30.00%) Linux
8 10 (25.00%) Cisco
8 10 (25.00%) VMware
8 10 (25.00%) Analytical Skills
9 9 (22.50%) Change Management
9 9 (22.50%) Active Directory
9 9 (22.50%) MS Exchange
10 8 (20.00%) SQL
10 8 (20.00%) Oracle
10 8 (20.00%) MS Office
10 8 (20.00%) Citrix
11 7 (17.50%) Root Cause Analysis
11 7 (17.50%) Windows Server
12 6 (15.00%) Fintech
12 6 (15.00%) Windows Server 2012
12 6 (15.00%) Mobile Payment
12 6 (15.00%) ServiceNow
12 6 (15.00%) Oracle Database
12 6 (15.00%) ITIL Foundation Certificate
12 6 (15.00%) Coaching

Service Management
Top Related IT Skills in Cardiff by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (22.50%) MS Exchange
2 2 (5.00%) Exchange Server 2007
2 2 (5.00%) Exchange Server 2010
2 2 (5.00%) Exchange Server 2013
2 2 (5.00%) SharePoint
Applications
1 8 (20.00%) MS Office
2 6 (15.00%) MS Excel
Business Applications
1 6 (15.00%) Remedy ITSM
Communications & Networking
1 16 (40.00%) Firewall
2 6 (15.00%) DHCP
2 6 (15.00%) DNS
2 6 (15.00%) IP Telephony
2 6 (15.00%) SAN
2 6 (15.00%) VPN
2 6 (15.00%) Wi-Fi
3 4 (10.00%) Internet
Database & Business Intelligence
1 6 (15.00%) Oracle Database
1 6 (15.00%) SQLPlus
2 2 (5.00%) Data Warehouse
2 2 (5.00%) OLAP
2 2 (5.00%) Oracle OLAP
2 2 (5.00%) QlikView
2 2 (5.00%) SQL Server Analysis Services
2 2 (5.00%) SQL Server Integration Services
2 2 (5.00%) SQL Server Reporting Services
General
1 13 (32.50%) Finance
2 6 (15.00%) Financial Institution
3 4 (10.00%) Back Office
4 3 (7.50%) Advertising
4 3 (7.50%) Telecoms
Job Titles
1 10 (25.00%) Administrator
1 10 (25.00%) IT Manager
1 10 (25.00%) Service Manager
2 6 (15.00%) Analyst
2 6 (15.00%) Systems Administrator
3 5 (12.50%) Business Manager
3 5 (12.50%) Business Relationship Manager
3 5 (12.50%) IT Relationships Manager
3 5 (12.50%) IT Services Manager
3 5 (12.50%) Relationships Manager
3 5 (12.50%) Support Engineer
4 4 (10.00%) 1st Line Support Engineer
4 4 (10.00%) ITIL Manager
4 4 (10.00%) ITIL Service Manager
4 4 (10.00%) Service Analyst
4 4 (10.00%) Service Desk Administrator
4 4 (10.00%) Service Desk Analyst
4 4 (10.00%) SQL Analyst
4 4 (10.00%) Technical Engineer
4 4 (10.00%) Technical Support Engineer
Libraries, Frameworks & Software Standards
1 2 (5.00%) MDX
Miscellaneous
1 10 (25.00%) Analytical Skills
2 6 (15.00%) Fintech
2 6 (15.00%) Mobile Payment
3 2 (5.00%) Fat Client
3 2 (5.00%) Thin Client
4 1 (2.50%) CMDB
4 1 (2.50%) Management Information System
Operating Systems
1 15 (37.50%) Windows
2 12 (30.00%) Linux
2 12 (30.00%) Unix
3 7 (17.50%) Windows Server
4 6 (15.00%) Solaris
4 6 (15.00%) Windows Server 2008
4 6 (15.00%) Windows Server 2012
Processes & Methodologies
1 31 (77.50%) ITIL
2 20 (50.00%) Incident Management
3 15 (37.50%) ITSM
3 15 (37.50%) Problem Management
4 9 (22.50%) Change Management
5 7 (17.50%) Root Cause Analysis
6 6 (15.00%) Coaching
6 6 (15.00%) Disaster Recovery
6 6 (15.00%) High Availability
6 6 (15.00%) ITIL V2
6 6 (15.00%) Performance Management
6 6 (15.00%) Resource Management
7 5 (12.50%) Stakeholder Management
8 4 (10.00%) Agile Software Development
8 4 (10.00%) ITIL V3
8 4 (10.00%) Logistics
8 4 (10.00%) PRINCE2
9 3 (7.50%) Business Analysis
9 3 (7.50%) Time Management
9 3 (7.50%) Translating Business Requirements
Programming Languages
1 8 (20.00%) SQL
2 6 (15.00%) PL/SQL
Qualifications
1 6 (15.00%) ITIL Foundation Certificate
1 6 (15.00%) Microsoft Certification
2 4 (10.00%) CCNA
2 4 (10.00%) Cisco Certification
3 3 (7.50%) Degree
3 3 (7.50%) ITIL Certification
4 2 (5.00%) PRINCE2 Certification
Quality Assurance & Compliance
1 14 (35.00%) SLA
System Software
1 9 (22.50%) Active Directory
2 6 (15.00%) VMware Infrastructure
2 6 (15.00%) vSphere
3 2 (5.00%) XenDesktop
3 2 (5.00%) XenServer
Vendors
1 13 (32.50%) Microsoft
2 10 (25.00%) Cisco
2 10 (25.00%) VMware
3 8 (20.00%) Citrix
3 8 (20.00%) Oracle
4 6 (15.00%) Avaya
4 6 (15.00%) Red Hat
4 6 (15.00%) Remedy
4 6 (15.00%) ServiceNow
5 2 (5.00%) Tableau
6 1 (2.50%) SAP
Cardiff, South Glamorgan
Cardiff University
Salary: From £31,656 to £37,768 per annum
Posted: 1 hour ago
Cardiff, South Glamorgan
Intapeople
Salary: £16000 - £20000 per annum
Posted: 5 days ago