The table below looks at the statistics for Service Management skills in IT jobs advertised for the Cardiff region. Included is a guide to the salaries offered in IT jobs that have cited Service Management over the 3 months to 25 February 2017 with a comparison to the same period over the previous 2 years.

3 months to
25 Feb 2017
Same period 2016 Same period 2015
Service Management
South Wales / Cardiff
Rank 54 55 63
Rank change year-on-year
+1 +8
Permanent jobs citing Service Management 5 19 13
As % of all permanent IT jobs located in Cardiff 0.97% 2.59% 1.85%
As % of the Processes & Methodologies category 1.07% 3.09% 2.21%
Number of salaries quoted 5 19 8
Median salary £36,934 £37,500 £35,000
Median salary % change year-on-year
-1.51% +7.14%
90% offered a salary of more than £29,300 £24,500 £33,500
10% offered a salary of more than £45,000 £45,000 £49,000
UK excluding London median salary £43,500 £43,250 £45,000
% change year-on-year
+0.57% -3.88%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Cardiff region.

Processes & Methodologies Category
Cardiff
Permanent IT job ads with a match in the
Processes & Methodologies category
467 615 589
As % of all permanent IT jobs located in Cardiff 90.15% 83.67% 84.02%
Number of salaries quoted 426 511 506
Median salary £38,500 £36,500 £35,000
Median salary % change year-on-year
+5.47% +4.28%
90% offered a salary of more than £27,500 £26,500 £26,000
10% offered a salary of more than £54,000 £47,500 £51,000
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

Service Management
Jobs Demand Trend in Cardiff

The demand trend of job ads across the Cardiff region citing Service Management as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in Cardiff

Service Management
Salary Trend in Cardiff

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Cardiff region.

Service Management Salary Trend in Cardiff

Service Management
Salary Histogram in Cardiff

This chart provides a salary histogram for IT jobs citing Service Management across the Cardiff region over the 3 months to 25 February 2017.

Service Management Salary Histogram in Cardiff

Service Management
Top 30 Related IT Skills in Cardiff

For the 6 months to 25 February 2017, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Cardiff region with a requirement for Service Management.

1 8 (66.67%) Change Management
2 7 (58.33%) ITIL
3 5 (41.67%) ITSM
3 5 (41.67%) Problem Management
4 4 (33.33%) Incident Management
4 4 (33.33%) Statistics
4 4 (33.33%) Telecoms
5 3 (25.00%) Finance
5 3 (25.00%) SLA
5 3 (25.00%) Degree
5 3 (25.00%) ITIL V3
6 2 (16.67%) Oracle Fusion
6 2 (16.67%) Oracle Identity Management
6 2 (16.67%) Root Cause Analysis
6 2 (16.67%) Oracle
6 2 (16.67%) Windows
6 2 (16.67%) Service Delivery
6 2 (16.67%) Identity Management
6 2 (16.67%) Advertising
6 2 (16.67%) ITIL Certification
6 2 (16.67%) Middleware
7 1 (8.33%) Unix
7 1 (8.33%) Stakeholder Management
7 1 (8.33%) LAMP
7 1 (8.33%) VMware
7 1 (8.33%) Linux
7 1 (8.33%) Apache
7 1 (8.33%) Tomcat
7 1 (8.33%) MS Excel
7 1 (8.33%) CRM

Service Management
Top Related IT Skills in Cardiff by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (8.33%) Apache
1 1 (8.33%) Tomcat
1 1 (8.33%) WebLogic
Applications
1 1 (8.33%) MS Excel
Cloud Services
1 1 (8.33%) IaaS
1 1 (8.33%) Office 365
1 1 (8.33%) PaaS
1 1 (8.33%) SaaS
Communications & Networking
1 1 (8.33%) DHCP
1 1 (8.33%) DNS
1 1 (8.33%) TCP/IP
1 1 (8.33%) VPN
General
1 4 (33.33%) Telecoms
2 3 (25.00%) Finance
3 2 (16.67%) Advertising
4 1 (8.33%) French Language
4 1 (8.33%) German Language
4 1 (8.33%) Italian Language
4 1 (8.33%) Portuguese Language
4 1 (8.33%) Spanish Language
Job Titles
1 5 (41.67%) IT Manager
2 4 (33.33%) IT Services Manager
2 4 (33.33%) Service Manager
3 3 (25.00%) Analyst
4 2 (16.67%) ITIL Manager
4 2 (16.67%) ITIL Service Manager
5 1 (8.33%) 2nd Line Support
5 1 (8.33%) 2nd Line Support Engineer
5 1 (8.33%) Applications Specialist
5 1 (8.33%) Business Analyst
5 1 (8.33%) Business Support Analyst
5 1 (8.33%) Change Manager
5 1 (8.33%) Delivery Manager
5 1 (8.33%) Identity Management Specialist
5 1 (8.33%) IT Services Delivery Manager
5 1 (8.33%) Senior Systems Engineer
5 1 (8.33%) Services Delivery Manager
5 1 (8.33%) Support Analyst
5 1 (8.33%) Support Engineer
5 1 (8.33%) Systems Engineer
Libraries, Frameworks & Software Standards
1 2 (16.67%) Middleware
1 2 (16.67%) Oracle Fusion
2 1 (8.33%) LAMP
2 1 (8.33%) SailPoint
2 1 (8.33%) WebCenter
Miscellaneous
1 1 (8.33%) Client/Server
1 1 (8.33%) Fintech
1 1 (8.33%) Hybrid Cloud
Operating Systems
1 2 (16.67%) Windows
2 1 (8.33%) Linux
2 1 (8.33%) Unix
2 1 (8.33%) Windows 7
2 1 (8.33%) Windows XP
Processes & Methodologies
1 8 (66.67%) Change Management
2 7 (58.33%) ITIL
3 5 (41.67%) ITSM
3 5 (41.67%) Problem Management
4 4 (33.33%) Incident Management
4 4 (33.33%) Statistics
5 3 (25.00%) ITIL V3
6 2 (16.67%) Identity Management
6 2 (16.67%) Root Cause Analysis
6 2 (16.67%) Service Delivery
7 1 (8.33%) Agile Software Development
7 1 (8.33%) Business Transformation
7 1 (8.33%) Competitive Intelligence
7 1 (8.33%) CRM
7 1 (8.33%) Mentoring
7 1 (8.33%) Project Planning
7 1 (8.33%) SDLC
7 1 (8.33%) Stakeholder Management
7 1 (8.33%) Systems Analysis
7 1 (8.33%) User Acceptance Testing
Programming Languages
1 1 (8.33%) Java
1 1 (8.33%) SQL
Qualifications
1 3 (25.00%) Degree
2 2 (16.67%) ITIL Certification
3 1 (8.33%) Oracle Certification
3 1 (8.33%) RHCE
3 1 (8.33%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 3 (25.00%) SLA
2 1 (8.33%) QA
System Software
1 1 (8.33%) Active Directory
1 1 (8.33%) Hyper-V
1 1 (8.33%) vSphere
Systems Management
1 2 (16.67%) Oracle Identity Management
2 1 (8.33%) Oracle Enterprise Manager
2 1 (8.33%) Oracle Identity Manager
Vendors
1 2 (16.67%) Oracle
2 1 (8.33%) Microsoft
2 1 (8.33%) VMware
Cardiff, South Glamorgan
IntaPeople
Salary: £35000 - £40000 per annum
Posted: 4 days ago
Cardiff, South Glamorgan
NHS Wales Informatics Service
Salary: From £40,028 to £48,034 per annum
Posted: 25 days ago