The table below looks at the statistics for Service Management skills in IT jobs advertised for the Cardiff region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 27 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 May 2015
Same period 2014 Same period 2013
Service Management
Rank 53 40 62
Rank change year-on-year
-13 +22
Permanent jobs citing Service Management 13 34 3
As % of all permanent IT jobs located in Cardiff 1.90% 5.09% 0.54%
As % of the Processes & Methodologies category 2.30% 6.13% 0.71%
Number of salaries quoted 7 32 3
Average salary £36,000 £33,000 £50,000
Average salary % change year-on-year
+9.09% -34.00%
90% offered a salary of more than £27,500 £30,500 £46,000
10% offered a salary of more than £47,000 £49,900 £54,000
UK excluding London average salary £45,000 £46,500 £42,500
% change year-on-year
-3.22% +9.41%
Service Management
South Wales

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Cardiff region.

Processes & Methodologies Category
Cardiff
Permanent IT job ads with a match in the
Processes & Methodologies category
566 555 424
As % of all permanent IT jobs located in Cardiff 82.63% 83.08% 76.26%
Number of salaries quoted 459 462 370
Average salary £37,500 £35,783 £35,000
Average salary % change year-on-year
+4.79% +2.23%
90% offered a salary of more than £26,750 £28,614 £26,000
10% offered a salary of more than £55,000 £47,500 £52,500
UK excluding London average salary £44,750 £42,500 £40,000
% change year-on-year
+5.29% +6.25%

Service Management
Jobs Demand Trend in Cardiff

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Cardiff region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Cardiff

Service Management
Salary Trend in Cardiff

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Cardiff region.

Service Management Salary Trend in Cardiff

Service Management
Salary Histogram in Cardiff

This chart provides a salary histogram for IT jobs citing Service Management across the Cardiff region over the 3 months to 27 May 2015.

Service Management Salary Histogram in Cardiff

Service Management
Top 30 Related IT Skills in Cardiff

For the 6 months to 27 May 2015, IT jobs across the Cardiff region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 22 (88.00%) ITIL
2 13 (52.00%) Finance
3 11 (44.00%) Change Management
4 9 (36.00%) ITSM
5 7 (28.00%) Service Delivery
5 7 (28.00%) VMware
5 7 (28.00%) Mentoring
6 6 (24.00%) Coaching
6 6 (24.00%) Line Management
6 6 (24.00%) Continuous Improvement
6 6 (24.00%) Incident Management
6 6 (24.00%) Problem Management
6 6 (24.00%) VMware Infrastructure
6 6 (24.00%) Project Management
6 6 (24.00%) Windows
6 6 (24.00%) Microsoft
7 5 (20.00%) Internet
7 5 (20.00%) Windows 7
7 5 (20.00%) Microsoft Azure
7 5 (20.00%) SCCM
7 5 (20.00%) ITIL V3
7 5 (20.00%) Analytical Skills
8 4 (16.00%) User Acceptance Testing
8 4 (16.00%) Internet of Things
8 4 (16.00%) Cyber Security
8 4 (16.00%) ServiceNow
8 4 (16.00%) Business Continuity Planning
8 4 (16.00%) BYOD
8 4 (16.00%) Data Protection
8 4 (16.00%) PCI DSS

Service Management
Top Related IT Skills in Cardiff by Category

For the 6 months to 27 May 2015, IT jobs across the Cardiff region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 1 (4.00%) Tomcat
Applications
1 1 (4.00%) MS Office
1 1 (4.00%) MS Excel
Business Applications
1 1 (4.00%) Remedy ITSM
Cloud Services
1 5 (20.00%) Microsoft Azure
2 1 (4.00%) Cloud Computing
Communications & Networking
1 5 (20.00%) Internet
2 2 (8.00%) Firewall
Database & Business Intelligence
1 2 (8.00%) SQLPlus
2 1 (4.00%) Oracle Database
2 1 (4.00%) Relational Database
2 1 (4.00%) MySQL
General
1 13 (52.00%) Finance
2 4 (16.00%) Welsh Language
3 2 (8.00%) Banking
3 2 (8.00%) Investment Banking
4 1 (4.00%) Advertising
4 1 (4.00%) Publishing
4 1 (4.00%) Back Office
Job Titles
1 5 (20.00%) SCCM Engineer
2 4 (16.00%) Cyber Security Consultant
2 4 (16.00%) Consultant
2 4 (16.00%) Security Consultant
3 3 (12.00%) Service Analyst
3 3 (12.00%) Service Manager
3 3 (12.00%) Problem Manager
3 3 (12.00%) Analyst
4 2 (8.00%) Service Desk Manager
4 2 (8.00%) Process Engineer
5 1 (4.00%) Customer Support Manager
5 1 (4.00%) Service Support Manager
5 1 (4.00%) Customer Services Manager
5 1 (4.00%) 1st Line Support Engineer
5 1 (4.00%) Supplier Manager
5 1 (4.00%) Technical Support Engineer
5 1 (4.00%) Service Desk Analyst
5 1 (4.00%) Technical Engineer
5 1 (4.00%) Support Manager
5 1 (4.00%) Systems Engineer
Libraries, Frameworks & Software Standards
1 1 (4.00%) LAMP
Miscellaneous
1 5 (20.00%) Analytical Skills
2 4 (16.00%) BYOD
2 4 (16.00%) Data Protection Act
2 4 (16.00%) Internet of Things
Operating Systems
1 6 (24.00%) Windows
2 5 (20.00%) Windows 7
3 3 (12.00%) UNIX
4 2 (8.00%) Linux
5 1 (4.00%) Red Hat Enterprise Linux
5 1 (4.00%) Solaris
Processes & Methodologies
1 22 (88.00%) ITIL
2 11 (44.00%) Change Management
3 9 (36.00%) ITSM
4 7 (28.00%) Service Delivery
4 7 (28.00%) Mentoring
5 6 (24.00%) Coaching
5 6 (24.00%) Line Management
5 6 (24.00%) Project Management
5 6 (24.00%) Incident Management
5 6 (24.00%) Problem Management
5 6 (24.00%) Continuous Improvement
6 5 (20.00%) ITIL V3
7 4 (16.00%) User Acceptance Testing
7 4 (16.00%) Data Protection
7 4 (16.00%) OWASP
7 4 (16.00%) Information Assurance
7 4 (16.00%) Vulnerability Assessment
7 4 (16.00%) Disaster Recovery
7 4 (16.00%) BCP
7 4 (16.00%) Benchmarking
Programming Languages
1 3 (12.00%) SQL
2 1 (4.00%) PL/SQL
Qualifications
1 4 (16.00%) CISA
1 4 (16.00%) CISM
1 4 (16.00%) CISSP
1 4 (16.00%) Security Cleared
2 2 (8.00%) Six Sigma Green Belt
3 1 (4.00%) ITIL Foundation Certificate
3 1 (4.00%) Cisco Certification
3 1 (4.00%) RHCE
3 1 (4.00%) VMware Certified Professional (VCP)
3 1 (4.00%) Degree
3 1 (4.00%) CCNA
Quality Assurance & Compliance
1 4 (16.00%) SLA
1 4 (16.00%) ISO/IEC 27001
1 4 (16.00%) COBIT
1 4 (16.00%) PCI DSS
2 2 (8.00%) QA
System Software
1 6 (24.00%) VMware Infrastructure
Systems Management
1 5 (20.00%) SCCM
Vendors
1 7 (28.00%) VMware
2 6 (24.00%) Microsoft
3 4 (16.00%) ServiceNow
4 2 (8.00%) Apple
4 2 (8.00%) Remedy
4 2 (8.00%) Oracle
5 1 (4.00%) Cisco
5 1 (4.00%) Citrix
5 1 (4.00%) Red Hat
Cardiff, South Glamorgan
Fruition IT Resources Limited
Salary: £40000 - £45000 per annum + Excellent Benefits
Posted: 11 hours ago