The table below looks at the statistics for the Service Manager role in IT jobs advertised for the Cardiff region. Included is a guide to the average salaries offered in IT jobs that have cited Service Manager in their job title over the 3 months to 29 April 2016 with a comparison to the same period in the previous 2 years.

3 months to
29 Apr 2016
Same period 2015 Same period 2014
Services Manager
Rank 62 65 48
Rank change year-on-year
+3 -17
Permanent jobs requiring a Service Manager 7 4 21
As % of all permanent IT jobs located in Cardiff 1.07% 0.59% 3.53%
As % of the Job Titles category 1.09% 0.61% 3.55%
Number of salaries quoted 4 3 14
Average salary £47,500 £45,000 £35,000
Average salary % change year-on-year
+5.55% +28.57%
90% offered a salary of more than £45,000 £45,000 £30,500
10% offered a salary of more than £51,750 £65,000 £56,000
UK excluding London average salary £47,500 £47,500 £50,000
% change year-on-year
- -5.00%
Service Manager
South Wales

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Cardiff region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Cardiff
Permanent IT job ads with a match in the
Job Titles category
642 651 591
As % of all permanent IT jobs located in Cardiff 98.47% 96.30% 99.33%
Number of salaries quoted 537 549 479
Average salary £37,000 £37,500 £35,000
Average salary % change year-on-year
-1.33% +7.14%
90% offered a salary of more than £25,000 £25,000 £26,250
10% offered a salary of more than £50,000 £51,000 £52,500
UK excluding London average salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Service Manager
Jobs Demand Trend in Cardiff

This chart provides a 3-month moving total of permanent IT jobs citing Service Manager in the job title across the Cardiff region as a proportion of the total demand within the Job Titles category.

Service Manager Jobs Demand Trend in Cardiff

Service Manager
Salary Trend in Cardiff

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Manager across the Cardiff region.

Service Manager Salary Trend in Cardiff

Service Manager
Top 30 Related IT Skills in Cardiff

For the 6 months to 29 April 2016, IT jobs across the Cardiff region that cited Service Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title.

1 12 (52.17%) Change Management
2 11 (47.83%) Service Delivery
3 10 (43.48%) Service Management
3 10 (43.48%) ITIL
4 8 (34.78%) ITIL V3
5 7 (30.43%) Incident Management
6 6 (26.09%) ITIL Certification
7 5 (21.74%) Telecoms
7 5 (21.74%) Problem Management
7 5 (21.74%) People Management
8 4 (17.39%) ITSM
9 3 (13.04%) SLA
9 3 (13.04%) PRINCE2
9 3 (13.04%) Advertising
9 3 (13.04%) Stakeholder Management
9 3 (13.04%) Agile Software Development
9 3 (13.04%) Time Management
9 3 (13.04%) SaaS
9 3 (13.04%) Degree
9 3 (13.04%) Resource Management
10 2 (8.70%) French Language
10 2 (8.70%) Customer Engagement
10 2 (8.70%) Mentoring
10 2 (8.70%) Coaching
10 2 (8.70%) Presales
10 2 (8.70%) Software Engineering
10 2 (8.70%) Transition Management
10 2 (8.70%) Banking
10 2 (8.70%) Finance
10 2 (8.70%) PRINCE2 Certification

Service Manager
Top Related IT Skills in Cardiff by Category

For the 6 months to 29 April 2016, IT jobs across the Cardiff region that cited Service Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title. Up to 20 skills are shown per category.

Cloud Services
1 3 (13.04%) SaaS
General
1 5 (21.74%) Telecoms
2 3 (13.04%) Advertising
3 2 (8.70%) Banking
3 2 (8.70%) Finance
3 2 (8.70%) French Language
Miscellaneous
1 1 (4.35%) Security Operations Centre
1 1 (4.35%) Statistics
Operating Systems
1 1 (4.35%) Linux
1 1 (4.35%) Windows
Processes & Methodologies
1 12 (52.17%) Change Management
2 11 (47.83%) Service Delivery
3 10 (43.48%) ITIL
3 10 (43.48%) Service Management
4 8 (34.78%) ITIL V3
5 7 (30.43%) Incident Management
6 5 (21.74%) People Management
6 5 (21.74%) Problem Management
7 4 (17.39%) ITSM
8 3 (13.04%) Agile Software Development
8 3 (13.04%) PRINCE2
8 3 (13.04%) Resource Management
8 3 (13.04%) Stakeholder Management
8 3 (13.04%) Time Management
9 2 (8.70%) Coaching
9 2 (8.70%) Customer Engagement
9 2 (8.70%) Mentoring
9 2 (8.70%) Presales
9 2 (8.70%) Software Engineering
9 2 (8.70%) Transition Management
Qualifications
1 6 (26.09%) ITIL Certification
2 3 (13.04%) Degree
3 2 (8.70%) PRINCE2 Certification
4 1 (4.35%) SC Cleared
4 1 (4.35%) Security Cleared
Quality Assurance & Compliance
1 3 (13.04%) SLA