The table below looks at the statistics for the Service Manager role in IT jobs advertised for the Cardiff region. Included is a guide to the average salaries offered in IT jobs that have cited Service Manager in their job title over the 3 months to 22 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Aug 2014
Same period 2013 Same period 2012
Services Manager
Rank 56 62 49
Rank change year-on-year
+6 -13
Permanent jobs requiring a Service Manager 12 2 2
As % of all permanent IT jobs located in Cardiff 1.82% 0.33% 0.56%
As % of the Job Titles category 1.89% 0.34% 0.59%
Number of salaries quoted 9 1 1
Average salary £40,000 £45,000 £70,000
Average salary % change year-on-year
-11.11% -35.71%
UK excluding London average salary £47,500 £47,500 £47,500
Service Manager
South Wales

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Cardiff region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Cardiff
Permanent IT job ads with a match in the
Job Titles category
634 581 341
As % of all permanent IT jobs located in Cardiff 96.21% 95.72% 95.25%
Number of salaries quoted 564 478 309
Average salary £33,000 £35,000 £34,000
Average salary % change year-on-year
-5.71% +2.93%
90% offered a salary of more than £22,500 £24,000 £22,500
10% offered a salary of more than £45,000 £45,000 £50,000
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

Service Manager
Jobs Demand Trend in Cardiff

This chart provides a 3-month moving total of permanent IT jobs citing Service Manager in the job title across the Cardiff region as a proportion of the total demand within the Job Titles category.

Service Manager Jobs Demand Trend in Cardiff

Service Manager
Salary Trend in Cardiff

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Manager across the Cardiff region.

Service Manager Salary Trend in Cardiff

Service Manager
Salary Histogram in Cardiff

This chart provides a salary histogram for IT jobs citing Service Manager across the Cardiff region over the 3 months to 22 August 2014.

Service Manager Salary Histogram in Cardiff

Service Manager
Top 30 Related IT Skills in Cardiff

For the 6 months to 22 August 2014, IT jobs across the Cardiff region that cited Service Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title.

1 31 (93.94%) ITIL
2 25 (75.76%) Service Delivery
3 16 (48.48%) SLA
4 15 (45.45%) Service Management
5 7 (21.21%) ITIL Certification
6 6 (18.18%) Project Management
6 6 (18.18%) Change Management
7 5 (15.15%) Incident Management
7 5 (15.15%) Finance
8 4 (12.12%) Digital Media
8 4 (12.12%) Welsh Language
8 4 (12.12%) Problem Management
8 4 (12.12%) Telecoms
8 4 (12.12%) B2B
9 3 (9.09%) MS Excel
9 3 (9.09%) Service Desk Management
10 2 (6.06%) SaaS
10 2 (6.06%) Continuous Improvement
10 2 (6.06%) Degree
10 2 (6.06%) MCSE
10 2 (6.06%) CCNA
10 2 (6.06%) CISSP
10 2 (6.06%) Cisco Certification
10 2 (6.06%) Microsoft Certification
10 2 (6.06%) PMP
10 2 (6.06%) PMI Certification
10 2 (6.06%) Six Sigma
11 1 (3.03%) HP
11 1 (3.03%) Citrix
11 1 (3.03%) Microsoft

Service Manager
Top Related IT Skills in Cardiff by Category

For the 6 months to 22 August 2014, IT jobs across the Cardiff region that cited Service Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title. Up to 20 skills are shown per category.

Applications
1 3 (9.09%) MS Excel
Cloud Services
1 2 (6.06%) SaaS
General
1 5 (15.15%) Finance
2 4 (12.12%) Welsh Language
2 4 (12.12%) Telecoms
Libraries, Frameworks & Software Standards
1 1 (3.03%) Application Packaging
Miscellaneous
1 4 (12.12%) Digital Media
2 1 (3.03%) Data Protection Act
2 1 (3.03%) Management Information System
Operating Systems
1 1 (3.03%) Windows
1 1 (3.03%) Windows 7
Processes & Methodologies
1 31 (93.94%) ITIL
2 25 (75.76%) Service Delivery
3 15 (45.45%) Service Management
4 6 (18.18%) Project Management
4 6 (18.18%) Change Management
5 5 (15.15%) Incident Management
6 4 (12.12%) Problem Management
6 4 (12.12%) B2B
7 3 (9.09%) Service Desk Management
8 2 (6.06%) Continuous Improvement
8 2 (6.06%) Six Sigma
9 1 (3.03%) Performance Management
9 1 (3.03%) Data Protection
9 1 (3.03%) Information Assurance
Qualifications
1 7 (21.21%) ITIL Certification
2 2 (6.06%) Degree
2 2 (6.06%) MCSE
2 2 (6.06%) CCNA
2 2 (6.06%) CISSP
2 2 (6.06%) Cisco Certification
2 2 (6.06%) Microsoft Certification
2 2 (6.06%) PMP
2 2 (6.06%) PMI Certification
3 1 (3.03%) SC Cleared
3 1 (3.03%) Security Cleared
Quality Assurance & Compliance
1 16 (48.48%) SLA
System Software
1 1 (3.03%) Microsoft App-V
Systems Management
1 1 (3.03%) SCCM
Vendors
1 1 (3.03%) HP
1 1 (3.03%) Citrix
1 1 (3.03%) Microsoft