The table below looks at the statistics for the Service Manager role in IT jobs advertised for the Cardiff region. Included is a guide to the average salaries offered in IT jobs that have cited Service Manager in their job title over the 3 months to 27 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Aug 2015
Same period 2014 Same period 2013
Services Manager
Rank 56 57 58
Rank change year-on-year
+1 +1
Permanent jobs requiring a Service Manager 25 11 2
As % of all permanent IT jobs located in Cardiff 3.03% 1.65% 0.34%
As % of the Job Titles category 3.09% 1.71% 0.35%
Number of salaries quoted 15 8 1
Average salary £42,500 £48,750 £45,000
Average salary % change year-on-year
-12.82% +8.33%
UK excluding London average salary £47,500 £47,500 £47,500
Service Manager
South Wales

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Cardiff region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Cardiff
Permanent IT job ads with a match in the
Job Titles category
809 644 569
As % of all permanent IT jobs located in Cardiff 98.18% 96.84% 95.63%
Number of salaries quoted 685 576 466
Average salary £35,000 £33,000 £35,000
Average salary % change year-on-year
+6.06% -5.71%
90% offered a salary of more than £25,000 £22,500 £24,000
10% offered a salary of more than £50,000 £50,000 £45,000
UK excluding London average salary £40,000 £40,000 £39,000
% change year-on-year
- +2.56%

Service Manager
Jobs Demand Trend in Cardiff

This chart provides a 3-month moving total of permanent IT jobs citing Service Manager in the job title across the Cardiff region as a proportion of the total demand within the Job Titles category.

Service Manager Jobs Demand Trend in Cardiff

Service Manager
Salary Trend in Cardiff

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Manager across the Cardiff region.

Service Manager Salary Trend in Cardiff

Service Manager
Salary Histogram in Cardiff

This chart provides a salary histogram for IT jobs citing Service Manager across the Cardiff region over the 3 months to 27 August 2015.

Service Manager Salary Histogram in Cardiff

Service Manager
Top 30 Related IT Skills in Cardiff

For the 6 months to 27 August 2015, IT jobs across the Cardiff region that cited Service Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title.

1 24 (75.00%) Service Delivery
2 19 (59.38%) ITIL
3 18 (56.25%) Finance
4 15 (46.88%) Service Management
5 14 (43.75%) Performance Management
6 13 (40.63%) Change Management
7 12 (37.50%) Mentoring
8 11 (34.38%) Incident Management
9 9 (28.13%) Problem Management
9 9 (28.13%) ITSM
10 8 (25.00%) Continuous Improvement
11 7 (21.88%) DWR
11 7 (21.88%) Welsh Language
11 7 (21.88%) Project Management
11 7 (21.88%) ITIL Certification
11 7 (21.88%) Benchmarking
12 6 (18.75%) SLA
12 6 (18.75%) Coaching
13 5 (15.63%) Agile Software Development
13 5 (15.63%) Asset Management
14 4 (12.50%) Learning Management System
14 4 (12.50%) Legal
15 3 (9.38%) Telecoms
15 3 (9.38%) Analytical Skills
15 3 (9.38%) Degree
16 2 (6.25%) People Management
16 2 (6.25%) Data Centre
16 2 (6.25%) Stakeholder Management
16 2 (6.25%) Data Security
16 2 (6.25%) Internet

Service Manager
Top Related IT Skills in Cardiff by Category

For the 6 months to 27 August 2015, IT jobs across the Cardiff region that cited Service Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title. Up to 20 skills are shown per category.

Applications
1 1 (3.13%) MS Excel
Business Applications
1 1 (3.13%) SAP Oil and Gas
Communications & Networking
1 2 (6.25%) Internet
2 1 (3.13%) LAN
2 1 (3.13%) WAN
General
1 18 (56.25%) Finance
2 7 (21.88%) Welsh Language
3 4 (12.50%) Legal
4 3 (9.38%) Telecoms
5 1 (3.13%) Electronics
5 1 (3.13%) Law
5 1 (3.13%) Manufacturing
5 1 (3.13%) Advertising
5 1 (3.13%) Publishing
5 1 (3.13%) Marketing
Libraries, Frameworks & Software Standards
1 7 (21.88%) DWR
Miscellaneous
1 4 (12.50%) Learning Management System
2 3 (9.38%) Analytical Skills
3 2 (6.25%) Data Centre
4 1 (3.13%) DTV
4 1 (3.13%) GIS
Processes & Methodologies
1 24 (75.00%) Service Delivery
2 19 (59.38%) ITIL
3 15 (46.88%) Service Management
4 14 (43.75%) Performance Management
5 13 (40.63%) Change Management
6 12 (37.50%) Mentoring
7 11 (34.38%) Incident Management
8 9 (28.13%) Problem Management
8 9 (28.13%) ITSM
9 8 (25.00%) Continuous Improvement
10 7 (21.88%) Benchmarking
10 7 (21.88%) Project Management
11 6 (18.75%) Coaching
12 5 (15.63%) Agile Software Development
12 5 (15.63%) Asset Management
13 2 (6.25%) People Management
13 2 (6.25%) Data Security
13 2 (6.25%) Stakeholder Management
14 1 (3.13%) Programme Management
14 1 (3.13%) Business Intelligence
Programming Languages
1 1 (3.13%) C
Qualifications
1 7 (21.88%) ITIL Certification
2 3 (9.38%) Degree
Quality Assurance & Compliance
1 6 (18.75%) SLA
Vendors
1 1 (3.13%) SAP
1 1 (3.13%) Microsoft
1 1 (3.13%) ESRI