The first table below looks at the demand for the Service Manager role in IT jobs advertised for the Cardiff region. Included is a guide to the average salaries offered in IT jobs that have cited Service Manager in their job title over the 3 months to 17 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Cardiff region.

Location
3 months to
17 Apr 2014
Same period 2013 Same period 2012
Services Manager
Rank 51 66 46
Rank change year-on-year
+15 -20
Permanent jobs requiring a Service Manager 17 2 3
As % of all permanent IT jobs located in Cardiff 2.91% 0.34% 0.69%
As % of the Job Titles category 2.98% 0.34% 0.71%
Number of salaries quoted 11 2 2
Average salary £35,000 £55,000 £52,500
Average salary % change year-on-year
-36.36% +4.76%
UK excluding London average salary £50,000 £50,000 £47,500
% change year-on-year
- +5.26%
Job Titles Category
Cardiff
Permanent IT job ads with a match in the
Job Titles category
571 585 425
As % of all permanent IT jobs located in Cardiff 97.61% 98.82% 98.15%
Number of salaries quoted 467 534 395
Average salary £35,000 £35,000 £33,000
Average salary % change year-on-year
- +6.06%
90% offered a salary of more than £25,500 £25,500 £23,500
10% offered a salary of more than £52,500 £47,500 £46,000
UK excluding London average salary £40,000 £38,500 £38,000
% change year-on-year
+3.89% +1.31%
Service Manager
South Wales

Service Manager
Jobs Demand Trend in Cardiff

This chart provides a 3-month moving total of permanent IT jobs citing Service Manager in the job title across the Cardiff region as a proportion of the total demand within the Job Titles category.

Service Manager Jobs Demand Trend in Cardiff

Service Manager
Salary Trend in Cardiff

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Manager across the Cardiff region.

Service Manager Salary Trend in Cardiff

Service Manager
Salary Histogram in Cardiff

This chart provides a salary histogram for IT jobs citing Service Manager across the Cardiff region over the 3 months to 17 April 2014.

Service Manager Salary Histogram in Cardiff

Service Manager
Top 30 Related IT Skills in Cardiff

For the 6 months to 17 April 2014, IT jobs across the Cardiff region that cited Service Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title.

1 19 (79.17%) ITIL
2 13 (54.17%) Service Delivery
3 11 (45.83%) SLA
4 5 (20.83%) Incident Management
4 5 (20.83%) Continuous Improvement
5 4 (16.67%) Service Management
5 4 (16.67%) Finance
6 3 (12.50%) B2B
6 3 (12.50%) Degree
7 2 (8.33%) Problem Management
7 2 (8.33%) ITIL V3
7 2 (8.33%) Project Management
7 2 (8.33%) Change Management
7 2 (8.33%) ITIL Certification
7 2 (8.33%) Windows
7 2 (8.33%) Microsoft
8 1 (4.17%) CCNA
8 1 (4.17%) Active Directory
8 1 (4.17%) HP
8 1 (4.17%) Citrix
8 1 (4.17%) CISSP
8 1 (4.17%) Cisco Certification
8 1 (4.17%) Microsoft Certification
8 1 (4.17%) MCSE
8 1 (4.17%) MS Excel
8 1 (4.17%) MS Exchange
8 1 (4.17%) TCP/IP
8 1 (4.17%) Cisco
8 1 (4.17%) SQL Server
8 1 (4.17%) IIS

Service Manager
Top Related IT Skills in Cardiff by Category

For the 6 months to 17 April 2014, IT jobs across the Cardiff region that cited Service Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (4.17%) IIS
1 1 (4.17%) MS Exchange
1 1 (4.17%) Exchange Server 2007
1 1 (4.17%) Exchange Server 2010
Applications
1 1 (4.17%) MS Excel
Communications & Networking
1 1 (4.17%) TCP/IP
Database & Business Intelligence
1 1 (4.17%) SQL Server
1 1 (4.17%) SQL Server 2005
1 1 (4.17%) SQL Server 2008
General
1 4 (16.67%) Finance
2 1 (4.17%) Welsh Language
2 1 (4.17%) Telecoms
Libraries, Frameworks & Software Standards
1 1 (4.17%) Application Packaging
Miscellaneous
1 1 (4.17%) Clustering
1 1 (4.17%) Statistics
1 1 (4.17%) Digital Media
Operating Systems
1 2 (8.33%) Windows
2 1 (4.17%) Windows Server 2003
2 1 (4.17%) Windows Server 2008
2 1 (4.17%) Windows 7
Processes & Methodologies
1 19 (79.17%) ITIL
2 13 (54.17%) Service Delivery
3 5 (20.83%) Continuous Improvement
3 5 (20.83%) Incident Management
4 4 (16.67%) Service Management
5 3 (12.50%) B2B
6 2 (8.33%) Project Management
6 2 (8.33%) Problem Management
6 2 (8.33%) Change Management
6 2 (8.33%) ITIL V3
7 1 (4.17%) Knowledge Management
7 1 (4.17%) Service Desk Management
7 1 (4.17%) Matrix Management
7 1 (4.17%) Performance Management
7 1 (4.17%) Six Sigma
Qualifications
1 3 (12.50%) Degree
2 2 (8.33%) ITIL Certification
3 1 (4.17%) PMP
3 1 (4.17%) PMI Certification
3 1 (4.17%) MCSE
3 1 (4.17%) CCNA
3 1 (4.17%) CISSP
3 1 (4.17%) Cisco Certification
3 1 (4.17%) Microsoft Certification
Quality Assurance & Compliance
1 11 (45.83%) SLA
System Software
1 1 (4.17%) Active Directory
1 1 (4.17%) Microsoft App-V
Systems Management
1 1 (4.17%) SCCM
Vendors
1 2 (8.33%) Microsoft
2 1 (4.17%) HP
2 1 (4.17%) Citrix
2 1 (4.17%) VMware
2 1 (4.17%) ServiceNow
2 1 (4.17%) Cisco
Cardiff, South Glamorgan
Novate IT Ltd
Salary: £27000 - £34000 per annum + benefits
Posted: Yesterday
Cardiff, South Glamorgan
Sanderson
Salary: £35000 - £45000 per annum + benefits
Posted: 2 days ago
Cardiff
CPS Group
Salary: £27000 - £34000 per annum + Excellent Benefits
Posted: 10 days ago
Cardiff
Hays IT - Uk Posting account
Salary: £27000.00 - £34000.00 per annum
Posted: 14 days ago
Cardiff, South Glamorgan
Applied Card Technologies
Salary: From £27,000 to £34,000 per annum + excellent benefits
Posted: 14 days ago