The table below looks at the statistics for the Service Manager role in IT jobs advertised for the Cardiff region. Included is a guide to the average salaries offered in IT jobs that have cited Service Manager in their job title over the 3 months to 24 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Dec 2014
Same period 2013 Same period 2012
Services Manager
Rank 61 53 51
Rank change year-on-year
-8 -2
Permanent jobs requiring a Service Manager 5 8 3
As % of all permanent IT jobs located in Cardiff 0.81% 1.68% 0.71%
As % of the Job Titles category 0.84% 1.80% 0.73%
Number of salaries quoted 5 7 3
Average salary £40,000 £41,565 £60,000
Average salary % change year-on-year
-3.76% -30.72%
90% offered a salary of more than £35,000 £41,565 £40,000
10% offered a salary of more than £41,500 £45,000 £66,000
UK excluding London average salary £47,500 £50,000 £45,000
% change year-on-year
-5.00% +11.11%
Service Manager
South Wales

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Cardiff region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Cardiff
Permanent IT job ads with a match in the
Job Titles category
595 445 412
As % of all permanent IT jobs located in Cardiff 96.43% 93.29% 98.10%
Number of salaries quoted 521 392 375
Average salary £32,500 £37,500 £33,500
Average salary % change year-on-year
-13.33% +11.94%
90% offered a salary of more than £24,000 £24,750 £21,300
10% offered a salary of more than £45,000 £47,500 £51,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Manager
Jobs Demand Trend in Cardiff

This chart provides a 3-month moving total of permanent IT jobs citing Service Manager in the job title across the Cardiff region as a proportion of the total demand within the Job Titles category.

Service Manager Jobs Demand Trend in Cardiff

Service Manager
Salary Trend in Cardiff

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Manager across the Cardiff region.

Service Manager Salary Trend in Cardiff

Service Manager
Top 30 Related IT Skills in Cardiff

For the 6 months to 24 December 2014, IT jobs across the Cardiff region that cited Service Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title.

1 14 (87.50%) Service Delivery
2 10 (62.50%) ITIL
2 10 (62.50%) Finance
3 7 (43.75%) Service Management
4 6 (37.50%) SLA
5 5 (31.25%) Scrum
5 5 (31.25%) Agile Software Development
6 4 (25.00%) HTML
6 4 (25.00%) Java
6 4 (25.00%) RPG
6 4 (25.00%) SQL
6 4 (25.00%) Change Management
6 4 (25.00%) Problem Management
6 4 (25.00%) People Management
6 4 (25.00%) Data Structures
7 2 (12.50%) ITIL Certification
7 2 (12.50%) Project Management
7 2 (12.50%) ITSM
7 2 (12.50%) Incident Management
7 2 (12.50%) SC Cleared
7 2 (12.50%) Security Cleared
7 2 (12.50%) Continuous Improvement
7 2 (12.50%) Service Desk Management
7 2 (12.50%) Mentoring
7 2 (12.50%) Coaching
7 2 (12.50%) Performance Metrics
8 1 (6.25%) .NET
8 1 (6.25%) MS Excel
8 1 (6.25%) Microsoft
8 1 (6.25%) Management Information System

Service Manager
Top Related IT Skills in Cardiff by Category

For the 6 months to 24 December 2014, IT jobs across the Cardiff region that cited Service Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title. Up to 20 skills are shown per category.

Applications
1 1 (6.25%) MS Excel
General
1 10 (62.50%) Finance
Libraries, Frameworks & Software Standards
1 4 (25.00%) HTML
2 1 (6.25%) .NET
2 1 (6.25%) .NET Framework
Miscellaneous
1 4 (25.00%) Data Structures
2 2 (12.50%) Performance Metrics
3 1 (6.25%) Management Information System
3 1 (6.25%) Data Protection Act
3 1 (6.25%) Analytical Skills
Processes & Methodologies
1 14 (87.50%) Service Delivery
2 10 (62.50%) ITIL
3 7 (43.75%) Service Management
4 5 (31.25%) Scrum
4 5 (31.25%) Agile Software Development
5 4 (25.00%) Change Management
5 4 (25.00%) People Management
5 4 (25.00%) Problem Management
6 2 (12.50%) Continuous Improvement
6 2 (12.50%) Service Desk Management
6 2 (12.50%) Mentoring
6 2 (12.50%) Coaching
6 2 (12.50%) ITSM
6 2 (12.50%) Incident Management
6 2 (12.50%) Project Management
7 1 (6.25%) Validation
7 1 (6.25%) Data Protection
7 1 (6.25%) Information Assurance
Programming Languages
1 4 (25.00%) Java
1 4 (25.00%) RPG
1 4 (25.00%) SQL
Qualifications
1 2 (12.50%) ITIL Certification
1 2 (12.50%) SC Cleared
1 2 (12.50%) Security Cleared
Quality Assurance & Compliance
1 6 (37.50%) SLA
Vendors
1 1 (6.25%) Microsoft