The table below looks at the statistics for SLA skills in IT jobs advertised for the Cardiff region. Included is a guide to the salaries offered in IT jobs that have cited SLA over the 3 months to 10 December 2016 with a comparison to the same period over the previous 2 years.

3 months to
10 Dec 2016
Same period 2015 Same period 2014
Service Level Agreement (SLA)
Rank 51 48 44
Rank change year-on-year
-3 -4
Permanent jobs citing SLA 23 27 21
As % of all permanent IT jobs located in Cardiff 3.48% 4.04% 3.54%
As % of the Quality Assurance & Compliance category 37.10% 43.55% 32.31%
Number of salaries quoted 21 23 18
Median salary £22,000 £37,500 £26,750
Median salary % change year-on-year
-41.33% +40.18%
90% offered a salary of more than £17,500 £20,500 £18,000
10% offered a salary of more than £40,000 £47,500 £46,000
UK excluding London median salary £34,000 £36,500 £33,500
% change year-on-year
-6.84% +8.95%
SLA
South Wales

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in permanent jobs advertised in the Cardiff region.

Quality Assurance & Compliance Category
Cardiff
Permanent IT job ads with a match in the
Quality Assurance & Compliance category
62 62 65
As % of all permanent IT jobs located in Cardiff 9.38% 9.27% 10.96%
Number of salaries quoted 57 54 49
Median salary £38,750 £40,000 £35,000
Median salary % change year-on-year
-3.12% +14.28%
90% offered a salary of more than £21,000 £27,500 £20,900
10% offered a salary of more than £80,000 £57,200 £56,000
UK excluding London median salary £43,500 £44,000 £42,000
% change year-on-year
-1.13% +4.76%

SLA
Jobs Demand Trend in Cardiff

The demand trend of job ads across the Cardiff region citing SLA as a proportion of all IT jobs with a match in the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in Cardiff

SLA
Salary Trend in Cardiff

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA across the Cardiff region.

SLA Salary Trend in Cardiff

SLA
Salary Histogram in Cardiff

This chart provides a salary histogram for IT jobs citing SLA across the Cardiff region over the 3 months to 10 December 2016.

SLA Salary Histogram in Cardiff

SLA
Top 30 Related IT Skills in Cardiff

For the 6 months to 10 December 2016, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Cardiff region with a requirement for SLA.

1 31 (43.66%) ITIL
2 30 (42.25%) Microsoft
3 24 (33.80%) Windows
4 23 (32.39%) Firewall
5 20 (28.17%) VMware
6 16 (22.54%) Service Management
6 16 (22.54%) MS Excel
6 16 (22.54%) Cisco
6 16 (22.54%) Cisco Certification
7 15 (21.13%) MS Exchange
7 15 (21.13%) Windows Server
8 14 (19.72%) Active Directory
9 13 (18.31%) Incident Management
10 12 (16.90%) Office 365
11 11 (15.49%) Mentoring
12 10 (14.08%) Logistics
12 10 (14.08%) MS Office
13 9 (12.68%) HP
13 9 (12.68%) CCNA
13 9 (12.68%) ITIL Certification
13 9 (12.68%) Windows Server 2003
13 9 (12.68%) Internet
13 9 (12.68%) Exchange Server 2007
13 9 (12.68%) Windows Server 2012
13 9 (12.68%) Exchange Server 2010
14 8 (11.27%) ITIL Foundation Certificate
14 8 (11.27%) Citrix
14 8 (11.27%) Linux
15 7 (9.86%) CCNP
15 7 (9.86%) Service Delivery

SLA
Top Related IT Skills in Cardiff by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 15 (21.13%) MS Exchange
2 9 (12.68%) Exchange Server 2007
2 9 (12.68%) Exchange Server 2010
3 1 (1.41%) SAS
Applications
1 16 (22.54%) MS Excel
2 10 (14.08%) MS Office
3 2 (2.82%) MS PowerPoint
3 2 (2.82%) MS Visio
Cloud Services
1 12 (16.90%) Office 365
2 1 (1.41%) Cloud Computing
Communications & Networking
1 23 (32.39%) Firewall
2 9 (12.68%) Internet
3 3 (4.23%) LAN
3 3 (4.23%) VoIP
3 3 (4.23%) WAN
3 3 (4.23%) WLAN
4 1 (1.41%) Cisco ASA
4 1 (1.41%) Cisco IOS
4 1 (1.41%) Cisco Nexus
4 1 (1.41%) DNS
4 1 (1.41%) NAS
Database & Business Intelligence
1 1 (1.41%) BusinessObjects
1 1 (1.41%) Data Warehouse
1 1 (1.41%) SAS EBI
1 1 (1.41%) SAS Enterprise Guide
General
1 4 (5.63%) Back Office
1 4 (5.63%) Telecoms
2 3 (4.23%) Finance
Job Titles
1 34 (47.89%) Support Engineer
2 17 (23.94%) Analyst
3 15 (21.13%) IT Engineer
3 15 (21.13%) IT Support
4 14 (19.72%) IT Support Engineer
4 14 (19.72%) Service Analyst
4 14 (19.72%) Service Desk Analyst
5 9 (12.68%) 3rd Line Engineer
5 9 (12.68%) 3rd Line Support
5 9 (12.68%) 3rd Line Support Engineer
6 8 (11.27%) Service Manager
7 7 (9.86%) 1st Line Support
7 7 (9.86%) IT Manager
7 7 (9.86%) Technical Support
8 6 (8.45%) Service Desk Manager
8 6 (8.45%) Technical Engineer
8 6 (8.45%) Technical Support Engineer
9 5 (7.04%) 2nd Line Engineer
9 5 (7.04%) 2nd Line Support
9 5 (7.04%) 2nd Line Support Engineer
Miscellaneous
1 6 (8.45%) Statistics
2 5 (7.04%) Analytical Skills
2 5 (7.04%) Management Information System
3 3 (4.23%) PDA
4 2 (2.82%) Performance Metrics
5 1 (1.41%) Data Centre
5 1 (1.41%) Mainframe
Operating Systems
1 24 (33.80%) Windows
2 15 (21.13%) Windows Server
3 9 (12.68%) Windows Server 2003
3 9 (12.68%) Windows Server 2012
4 8 (11.27%) Linux
5 6 (8.45%) AIX
6 3 (4.23%) Mac OS X
7 1 (1.41%) Data ONTAP
Processes & Methodologies
1 31 (43.66%) ITIL
2 16 (22.54%) Service Management
3 13 (18.31%) Incident Management
4 11 (15.49%) Mentoring
5 10 (14.08%) Logistics
6 7 (9.86%) Resource Management
6 7 (9.86%) Service Delivery
7 5 (7.04%) Problem Management
8 3 (4.23%) Application Packaging
8 3 (4.23%) Change Management
8 3 (4.23%) Coaching
8 3 (4.23%) Email Management
8 3 (4.23%) ITIL V3
8 3 (4.23%) ITSM
9 2 (2.82%) Capacity Planning
9 2 (2.82%) CRM
9 2 (2.82%) Line Management
9 2 (2.82%) Project Management
9 2 (2.82%) Service Desk Management
9 2 (2.82%) Stakeholder Management
Programming Languages
1 3 (4.23%) SQL
Qualifications
1 16 (22.54%) Cisco Certification
2 9 (12.68%) CCNA
2 9 (12.68%) ITIL Certification
3 8 (11.27%) ITIL Foundation Certificate
4 7 (9.86%) CCNP
5 5 (7.04%) Degree
6 4 (5.63%) MCSE
6 4 (5.63%) Microsoft Certification
7 3 (4.23%) Security Cleared
8 1 (1.41%) MCITP
8 1 (1.41%) NCDA
System Software
1 14 (19.72%) Active Directory
2 2 (2.82%) Hyper-V
2 2 (2.82%) VMware Infrastructure
Systems Management
1 6 (8.45%) HP Data Protector
1 6 (8.45%) Tivoli
1 6 (8.45%) Tivoli Storage Manager
2 1 (1.41%) SCCM
2 1 (1.41%) WSUS
Vendors
1 30 (42.25%) Microsoft
2 20 (28.17%) VMware
3 16 (22.54%) Cisco
4 9 (12.68%) HP
5 8 (11.27%) Citrix
6 5 (7.04%) Dell
7 3 (4.23%) Avaya
7 3 (4.23%) NETGEAR
7 3 (4.23%) Veeam
8 2 (2.82%) Alcatel-Lucent
8 2 (2.82%) Altiris
8 2 (2.82%) Apple
8 2 (2.82%) Ciena
8 2 (2.82%) Huawei
8 2 (2.82%) Nokia
8 2 (2.82%) Remedy
8 2 (2.82%) Tellabs
9 1 (1.41%) NetApp
9 1 (1.41%) Sage
9 1 (1.41%) Salesforce.com