The table below looks at the statistics for SLA skills in IT jobs advertised for the Cardiff region. Included is a guide to the salaries offered in IT jobs that have cited SLA over the 3 months to 24 January 2017 with a comparison to the same period over the previous 2 years.

3 months to
24 Jan 2017
Same period 2016 Same period 2015
Service Level Agreement (SLA)
South Wales / Cardiff
Rank 42 50 47
Rank change year-on-year
+8 -3
Permanent jobs citing SLA 20 24 21
As % of all permanent IT jobs located in Cardiff 3.62% 3.68% 3.21%
As % of the Quality Assurance & Compliance category 37.74% 37.50% 29.17%
Number of salaries quoted 17 19 17
Median salary £27,000 £31,500 £23,500
Median salary % change year-on-year
-14.28% +34.04%
90% offered a salary of more than £21,600 £17,800 £23,000
10% offered a salary of more than £55,000 £47,500 £35,000
UK excluding London median salary £32,500 £35,000 £35,000
% change year-on-year
-7.14% -

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in permanent jobs advertised in the Cardiff region.

Quality Assurance & Compliance Category
Cardiff
Permanent IT job ads with a match in the
Quality Assurance & Compliance category
53 64 72
As % of all permanent IT jobs located in Cardiff 9.58% 9.82% 10.99%
Number of salaries quoted 49 48 57
Median salary £38,750 £35,000 £37,500
Median salary % change year-on-year
+10.71% -6.66%
90% offered a salary of more than £26,800 £27,500 £23,000
10% offered a salary of more than £80,000 £45,000 £47,500
UK excluding London median salary £42,500 £45,000 £42,000
% change year-on-year
-5.55% +7.14%

SLA
Jobs Demand Trend in Cardiff

The demand trend of job ads across the Cardiff region citing SLA as a proportion of all IT jobs with a match in the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in Cardiff

SLA
Salary Trend in Cardiff

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA across the Cardiff region.

SLA Salary Trend in Cardiff

SLA
Salary Histogram in Cardiff

This chart provides a salary histogram for IT jobs citing SLA across the Cardiff region over the 3 months to 24 January 2017.

SLA Salary Histogram in Cardiff

SLA
Top 30 Related IT Skills in Cardiff

For the 6 months to 24 January 2017, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Cardiff region with a requirement for SLA.

1 17 (31.48%) ITIL
2 15 (27.78%) Windows
3 14 (25.93%) Microsoft
4 13 (24.07%) Active Directory
5 12 (22.22%) MS Office
5 12 (22.22%) Windows Server
6 9 (16.67%) Firewall
6 9 (16.67%) Service Management
7 8 (14.81%) MS Excel
8 7 (12.96%) MS Exchange
8 7 (12.96%) Service Delivery
8 7 (12.96%) VMware
8 7 (12.96%) Security Cleared
8 7 (12.96%) PDA
8 7 (12.96%) Degree
8 7 (12.96%) Office 365
9 6 (11.11%) Statistics
9 6 (11.11%) Management Information System
9 6 (11.11%) Cisco
10 5 (9.26%) Problem Management
10 5 (9.26%) Incident Management
10 5 (9.26%) Logistics
11 4 (7.41%) Resource Management
11 4 (7.41%) Telecoms
11 4 (7.41%) Mentoring
12 3 (5.56%) Analytical Skills
12 3 (5.56%) Windows Server 2012
12 3 (5.56%) Email Management
12 3 (5.56%) ITIL V3
12 3 (5.56%) Change Management

SLA
Top Related IT Skills in Cardiff by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (12.96%) MS Exchange
2 2 (3.70%) Exchange Server 2007
2 2 (3.70%) Exchange Server 2010
3 1 (1.85%) SAS
Applications
1 12 (22.22%) MS Office
2 8 (14.81%) MS Excel
3 2 (3.70%) MS PowerPoint
3 2 (3.70%) MS Visio
Business Applications
1 1 (1.85%) Sage 200
1 1 (1.85%) Sage 50
Cloud Services
1 7 (12.96%) Office 365
2 1 (1.85%) Microsoft Azure
Communications & Networking
1 9 (16.67%) Firewall
2 3 (5.56%) VoIP
3 2 (3.70%) Internet
3 2 (3.70%) LAN
4 1 (1.85%) DNS
4 1 (1.85%) NAS
4 1 (1.85%) WAN
4 1 (1.85%) Wireless
4 1 (1.85%) WLAN
Database & Business Intelligence
1 1 (1.85%) BusinessObjects
1 1 (1.85%) Data Warehouse
1 1 (1.85%) SAS EBI
1 1 (1.85%) SAS Enterprise Guide
1 1 (1.85%) SQL Server
1 1 (1.85%) SQL Server 2008
1 1 (1.85%) SQL Server 2012
1 1 (1.85%) SQL Server 2014
General
1 4 (7.41%) Telecoms
2 3 (5.56%) Back Office
2 3 (5.56%) Finance
Job Titles
1 21 (38.89%) Support Engineer
2 15 (27.78%) IT Support
3 14 (25.93%) Analyst
3 14 (25.93%) IT Engineer
4 13 (24.07%) IT Support Engineer
5 11 (20.37%) Service Analyst
5 11 (20.37%) Service Desk Analyst
6 8 (14.81%) IT Manager
7 7 (12.96%) Break Fix Engineer
7 7 (12.96%) Service Manager
8 5 (9.26%) Service Desk Manager
9 4 (7.41%) 1st Line Support
9 4 (7.41%) 2nd Line Engineer
9 4 (7.41%) 2nd Line Support
9 4 (7.41%) 2nd Line Support Engineer
9 4 (7.41%) Help Desk Support
9 4 (7.41%) Service Desk Support
9 4 (7.41%) Service Desk Support Analyst
10 3 (5.56%) Field Engineer
10 3 (5.56%) IT Services Manager
Miscellaneous
1 7 (12.96%) PDA
2 6 (11.11%) Management Information System
2 6 (11.11%) Statistics
3 3 (5.56%) Analytical Skills
4 2 (3.70%) Performance Metrics
5 1 (1.85%) Mainframe
Operating Systems
1 15 (27.78%) Windows
2 12 (22.22%) Windows Server
3 3 (5.56%) Mac OS X
3 3 (5.56%) Windows Server 2012
4 2 (3.70%) Linux
4 2 (3.70%) Windows Server 2003
5 1 (1.85%) AIX
5 1 (1.85%) Windows 10
5 1 (1.85%) Windows 7
5 1 (1.85%) Windows 8
Processes & Methodologies
1 17 (31.48%) ITIL
2 9 (16.67%) Service Management
3 7 (12.96%) Service Delivery
4 5 (9.26%) Incident Management
4 5 (9.26%) Logistics
4 5 (9.26%) Problem Management
5 4 (7.41%) Mentoring
5 4 (7.41%) Resource Management
6 3 (5.56%) Application Packaging
6 3 (5.56%) Change Management
6 3 (5.56%) CRM
6 3 (5.56%) Email Management
6 3 (5.56%) Information Security
6 3 (5.56%) ITIL V3
6 3 (5.56%) ITSM
6 3 (5.56%) Project Management
7 2 (3.70%) Business Continuity
7 2 (3.70%) E-Commerce
7 2 (3.70%) ERP
7 2 (3.70%) Stakeholder Management
Programming Languages
1 3 (5.56%) SQL
Qualifications
1 7 (12.96%) Degree
1 7 (12.96%) Security Cleared
2 3 (5.56%) Cisco Certification
2 3 (5.56%) ITIL Certification
3 2 (3.70%) CCNA
3 2 (3.70%) MCSE
3 2 (3.70%) Microsoft Certification
4 1 (1.85%) CCNP
4 1 (1.85%) ITIL Foundation Certificate
4 1 (1.85%) MCITP
4 1 (1.85%) MCP
System Software
1 13 (24.07%) Active Directory
2 3 (5.56%) Hyper-V
3 2 (3.70%) VMware Infrastructure
Systems Management
1 1 (1.85%) HP Data Protector
1 1 (1.85%) Tivoli
1 1 (1.85%) Tivoli Storage Manager
Vendors
1 14 (25.93%) Microsoft
2 7 (12.96%) VMware
3 6 (11.11%) Cisco
4 3 (5.56%) Avaya
4 3 (5.56%) Dell
5 2 (3.70%) Alcatel-Lucent
5 2 (3.70%) Altiris
5 2 (3.70%) Apple
5 2 (3.70%) Ciena
5 2 (3.70%) HP
5 2 (3.70%) Huawei
5 2 (3.70%) NETGEAR
5 2 (3.70%) Nokia
5 2 (3.70%) Remedy
5 2 (3.70%) Sage
5 2 (3.70%) Tellabs
5 2 (3.70%) Veeam
6 1 (1.85%) Citrix
6 1 (1.85%) Salesforce.com
Cardiff, South Glamorgan
Reed Technology
Salary: £17000 - £20000 per annum + benefits
Posted: 4 days ago