The table below looks at the statistics for the 2nd Line Support Technician role in IT jobs advertised for the Cheltenham region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support Technician in their job title over the 3 months to 26 November 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
26 Nov 2014
Same period 2013 Same period 2012
Second Line Support Technician
Rank 53 - -
Rank change year-on-year
- 0
Permanent jobs requiring a 2nd Line Support Technician 1 0 0
As % of all permanent IT jobs located in Cheltenham 0.23% - -
As % of the Job Titles category 0.24% - -
Number of salaries quoted 1 0 0
Average salary £22,500 - -
UK excluding London average salary £23,000 £25,500 £22,250
% change year-on-year
-9.80% +14.60%
2nd Line Support Technician
Gloucestershire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Cheltenham region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Cheltenham
Permanent IT job ads with a match in the
Job Titles category
421 249 305
As % of all permanent IT jobs located in Cheltenham 96.34% 93.61% 98.39%
Number of salaries quoted 357 224 274
Average salary £35,000 £37,500 £35,000
Average salary % change year-on-year
-6.66% +7.14%
90% offered a salary of more than £22,000 £27,500 £20,000
10% offered a salary of more than £50,000 £45,000 £45,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

2nd Line Support Technician
Jobs Demand Trend in Cheltenham

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support Technician in the job title across the Cheltenham region as a proportion of the total demand within the Job Titles category.

2nd Line Support Technician Jobs Demand Trend in Cheltenham

2nd Line Support Technician
Salary Trend in Cheltenham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Technician across the Cheltenham region.

2nd Line Support Technician Salary Trend in Cheltenham

2nd Line Support Technician
Top 15 Related IT Skills in Cheltenham

For the 6 months to 26 November 2014, IT jobs across the Cheltenham region that cited 2nd Line Support Technician in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Technician in their job title.

1 1 (100.00%) MS Office
1 1 (100.00%) Windows
1 1 (100.00%) MS Excel
1 1 (100.00%) Windows XP
1 1 (100.00%) Cisco
1 1 (100.00%) Microsoft
1 1 (100.00%) Active Directory
1 1 (100.00%) Apple
1 1 (100.00%) Blackberry
1 1 (100.00%) VMware
1 1 (100.00%) SCCM
1 1 (100.00%) Video Conferencing
1 1 (100.00%) VMware Infrastructure
1 1 (100.00%) Kaspersky
1 1 (100.00%) Windows 7

2nd Line Support Technician
Top Related IT Skills in Cheltenham by Category

For the 6 months to 26 November 2014, IT jobs across the Cheltenham region that cited 2nd Line Support Technician in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Technician in their job title. Up to 20 skills are shown per category.

Applications
1 1 (100.00%) MS Office
1 1 (100.00%) MS Excel
Miscellaneous
1 1 (100.00%) Blackberry
1 1 (100.00%) Video Conferencing
Operating Systems
1 1 (100.00%) Windows
1 1 (100.00%) Windows XP
1 1 (100.00%) Windows 7
System Software
1 1 (100.00%) Active Directory
1 1 (100.00%) VMware Infrastructure
Systems Management
1 1 (100.00%) SCCM
Vendors
1 1 (100.00%) Cisco
1 1 (100.00%) Microsoft
1 1 (100.00%) Apple
1 1 (100.00%) VMware
1 1 (100.00%) Kaspersky