The table below looks at the statistics for the 3rd Line Support role in IT jobs advertised for the Cheltenham region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support in their job title over the 3 months to 17 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
17 Sep 2014
Same period 2013 Same period 2012
Third Line Support
Rank 42 - -
Rank change year-on-year
- 0
Permanent jobs requiring a 3rd Line Support 3 0 0
As % of all permanent IT jobs located in Cheltenham 1.11% - -
As % of the Job Titles category 1.13% - -
Number of salaries quoted 3 0 0
Average salary £27,500 - -
UK excluding London average salary £33,500 £32,500 £34,500
% change year-on-year
+3.07% -5.79%
3rd Line Support
Gloucestershire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Cheltenham region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Cheltenham
Permanent IT job ads with a match in the
Job Titles category
265 174 337
As % of all permanent IT jobs located in Cheltenham 97.79% 96.13% 97.97%
Number of salaries quoted 232 156 305
Average salary £35,000 £37,500 £35,000
Average salary % change year-on-year
-6.66% +7.14%
90% offered a salary of more than £22,500 £25,900 £20,000
10% offered a salary of more than £47,500 £45,000 £50,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

3rd Line Support
Jobs Demand Trend in Cheltenham

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support in the job title across the Cheltenham region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in Cheltenham

3rd Line Support
Salary Trend in Cheltenham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the Cheltenham region.

3rd Line Support Salary Trend in Cheltenham

3rd Line Support
Top 30 Related IT Skills in Cheltenham

For the 6 months to 17 September 2014, IT jobs across the Cheltenham region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title.

1 5 (83.33%) Linux
1 5 (83.33%) Microsoft
1 5 (83.33%) Firewall
2 4 (66.67%) Windows
2 4 (66.67%) Active Directory
2 4 (66.67%) VMware
3 3 (50.00%) IIS
3 3 (50.00%) MS Exchange
3 3 (50.00%) Cisco
3 3 (50.00%) VMware Infrastructure
3 3 (50.00%) Windows Server 2008
3 3 (50.00%) Exchange Server 2010
4 2 (33.33%) SQL
4 2 (33.33%) MCSE
4 2 (33.33%) SharePoint
4 2 (33.33%) VoIP
4 2 (33.33%) VPN
4 2 (33.33%) CCNA
4 2 (33.33%) Cisco Certification
4 2 (33.33%) Microsoft Certification
4 2 (33.33%) EPoS
4 2 (33.33%) Change Management
4 2 (33.33%) Telecoms
4 2 (33.33%) VMware Certified Professional (VCP)
4 2 (33.33%) Incident Management
4 2 (33.33%) SonicWALL
4 2 (33.33%) Time Management
4 2 (33.33%) Aruba
4 2 (33.33%) Windows Server 2012
4 2 (33.33%) Mobile Device Management

3rd Line Support
Top Related IT Skills in Cheltenham by Category

For the 6 months to 17 September 2014, IT jobs across the Cheltenham region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (50.00%) IIS
1 3 (50.00%) MS Exchange
1 3 (50.00%) Exchange Server 2010
2 2 (33.33%) Exchange Server 2013
2 2 (33.33%) SharePoint
3 1 (16.67%) Exchange Server 2007
Applications
1 1 (16.67%) MS Office
1 1 (16.67%) MS Excel
Communications & Networking
1 5 (83.33%) Firewall
2 2 (33.33%) VPN
2 2 (33.33%) VoIP
3 1 (16.67%) WAN
3 1 (16.67%) DHCP
3 1 (16.67%) TCP/IP
3 1 (16.67%) DNS
3 1 (16.67%) SAN
3 1 (16.67%) VLAN
3 1 (16.67%) Structured Cabling
3 1 (16.67%) LAN
General
1 2 (33.33%) Telecoms
Libraries, Frameworks & Software Standards
1 1 (16.67%) HTML
Miscellaneous
1 2 (33.33%) EPoS
2 1 (16.67%) Firmware
2 1 (16.67%) Thin Client
2 1 (16.67%) Management Information System
2 1 (16.67%) Fat Client
2 1 (16.67%) Open Source
2 1 (16.67%) Analytical Skills
Operating Systems
1 5 (83.33%) Linux
2 4 (66.67%) Windows
3 3 (50.00%) Windows Server 2008
4 2 (33.33%) Windows Server 2012
5 1 (16.67%) Mac OS
5 1 (16.67%) Windows 7
5 1 (16.67%) UNIX
5 1 (16.67%) Windows XP
Processes & Methodologies
1 2 (33.33%) Change Management
1 2 (33.33%) Incident Management
1 2 (33.33%) Time Management
1 2 (33.33%) Mobile Device Management
1 2 (33.33%) Network Monitoring
2 1 (16.67%) Kalman Filter
2 1 (16.67%) Information Security
2 1 (16.67%) Computer Forensics
2 1 (16.67%) Configuration Management
2 1 (16.67%) Project Management
Programming Languages
1 2 (33.33%) SQL
Qualifications
1 2 (33.33%) MCSE
1 2 (33.33%) CCNA
1 2 (33.33%) Cisco Certification
1 2 (33.33%) Microsoft Certification
1 2 (33.33%) VMware Certified Professional (VCP)
2 1 (16.67%) MCTS
2 1 (16.67%) SC Cleared
2 1 (16.67%) Security Cleared
2 1 (16.67%) MCP
Quality Assurance & Compliance
1 1 (16.67%) ISO/IEC 27001
System Software
1 4 (66.67%) Active Directory
2 3 (50.00%) VMware Infrastructure
3 1 (16.67%) XenApp
3 1 (16.67%) vSphere
3 1 (16.67%) VMware Server
Systems Management
1 1 (16.67%) SCCM
Vendors
1 5 (83.33%) Microsoft
2 4 (66.67%) VMware
3 3 (50.00%) Cisco
4 2 (33.33%) SonicWALL
4 2 (33.33%) Aruba
5 1 (16.67%) Meraki
5 1 (16.67%) Vizioncore
5 1 (16.67%) HP
5 1 (16.67%) Citrix
5 1 (16.67%) Websense
Cheltenham, Gloucestershire
Oscar Associates (UK) Ltd
Salary: £25000 - £30000 per annum + Benefits
Posted: 6 days ago