The first table below looks at the demand for Contact Management skills in IT jobs advertised for the Cheltenham region. Included is a guide to the average salaries offered in IT jobs that have cited Contact Management over the 3 months to 20 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Cheltenham region.

Location
3 months to
20 May 2013
Same period 2012 Same period 2011
Contact Management
Rank - - -
Permanent jobs citing Contact Management 0 0 0
As % of all permanent IT jobs located in Cheltenham - - -
As % of the Processes & Methodologies category - - -
Number of salaries quoted 0 0 0
Average salary - - -
UK excluding London average salary £75,000 £35,000 £35,000
% change year-on-year
+114.28% -
All Processes & Methodologies
Cheltenham
Permanent IT job ads with a match in the
Processes & Methodologies category
128 311 159
As % of all permanent IT jobs located in Cheltenham 60.38% 80.36% 65.70%
Number of salaries quoted 122 219 132
Average salary £37,500 £40,000 £37,500
Average salary % change year-on-year
-6.25% +6.66%
90% offered a salary of more than £27,500 £32,500 £28,200
10% offered a salary of more than £71,500 £55,000 £52,500
UK excluding London average salary £40,000 £41,000 £40,000
% change year-on-year
-2.43% +2.50%
Contact Management
Gloucestershire

Contact Management
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Contact Management across the Cheltenham region as a proportion of the total demand within the Processes & Methodologies category.

Cheltenham Contact Management Jobs Demand Trend

Contact Management
Top 16 Related IT Skills

For the 6 months to 20 May 2013, IT jobs across the Cheltenham region citing Contact Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Contact Management.

1 1 (100.00%) SQL
1 1 (100.00%) CRM
1 1 (100.00%) E-Commerce
1 1 (100.00%) ERP
1 1 (100.00%) Business Intelligence
1 1 (100.00%) Internet
1 1 (100.00%) Middleware
1 1 (100.00%) Project Management
1 1 (100.00%) Disaster Recovery
1 1 (100.00%) Telecoms
1 1 (100.00%) Workflow
1 1 (100.00%) Finance
1 1 (100.00%) Logistics
1 1 (100.00%) Dynamics NAV
1 1 (100.00%) Dynamics CRM
1 1 (100.00%) Infrastructure Management

Contact Management
Top Related IT Skills by Category

For the 6 months to 20 May 2013, IT jobs across the Cheltenham region citing Contact Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Contact Management. Up to 20 skills are shown per category.

Application Development
1 1 (100.00%) Middleware
Business Applications
1 1 (100.00%) Dynamics NAV
1 1 (100.00%) Dynamics CRM
Communications & Networking
1 1 (100.00%) Internet
General
1 1 (100.00%) Telecoms
1 1 (100.00%) Finance
Job Titles
1 1 (100.00%) Finance Systems Manager
1 1 (100.00%) Systems Manager
1 1 (100.00%) Head of IT
Processes & Methodologies
1 1 (100.00%) CRM
1 1 (100.00%) E-Commerce
1 1 (100.00%) ERP
1 1 (100.00%) Business Intelligence
1 1 (100.00%) Project Management
1 1 (100.00%) Disaster Recovery
1 1 (100.00%) Workflow
1 1 (100.00%) Logistics
1 1 (100.00%) Infrastructure Management
Programming Languages
1 1 (100.00%) SQL