The table below looks at the statistics for the Support Engineer role in IT jobs advertised for the Cheltenham region. Included is a guide to the average salaries offered in IT jobs that have cited Support Engineer in their job title over the 3 months to 16 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
16 Sep 2014
Same period 2013 Same period 2012
Support Engineer
Rank 31 33 33
Rank change year-on-year
+2 0
Permanent jobs requiring a Support Engineer 12 3 13
As % of all permanent IT jobs located in Cheltenham 4.41% 1.63% 3.72%
As % of the Job Titles category 4.51% 1.69% 3.80%
Number of salaries quoted 12 3 12
Average salary £27,500 £23,500 £27,500
Average salary % change year-on-year
+17.02% -14.54%
UK excluding London average salary £29,000 £30,000 £30,000
% change year-on-year
-3.33% -
Support Engineer
Gloucestershire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Cheltenham region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Cheltenham
Permanent IT job ads with a match in the
Job Titles category
266 177 342
As % of all permanent IT jobs located in Cheltenham 97.79% 96.20% 97.99%
Number of salaries quoted 235 161 309
Average salary £35,000 £37,500 £35,000
Average salary % change year-on-year
-6.66% +7.14%
90% offered a salary of more than £22,000 £26,000 £20,000
10% offered a salary of more than £47,500 £45,000 £50,000
UK excluding London average salary £40,000 £39,800 £38,500
% change year-on-year
+0.50% +3.37%

Support Engineer
Jobs Demand Trend in Cheltenham

This chart provides a 3-month moving total of permanent IT jobs citing Support Engineer in the job title across the Cheltenham region as a proportion of the total demand within the Job Titles category.

Support Engineer Jobs Demand Trend in Cheltenham

Support Engineer
Salary Trend in Cheltenham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Engineer across the Cheltenham region.

Support Engineer Salary Trend in Cheltenham

Support Engineer
Top 30 Related IT Skills in Cheltenham

For the 6 months to 16 September 2014, IT jobs across the Cheltenham region that cited Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Engineer in their job title.

1 16 (94.12%) Microsoft
2 15 (88.24%) Windows
3 12 (70.59%) SQL
4 11 (64.71%) MS Excel
4 11 (64.71%) Analytical Skills
5 10 (58.82%) SaaS
5 10 (58.82%) T-SQL
5 10 (58.82%) SQL Server
5 10 (58.82%) Web Services
5 10 (58.82%) XML
5 10 (58.82%) Systems Management Server (SMS)
6 6 (35.29%) Firewall
6 6 (35.29%) Linux
7 5 (29.41%) Cisco
8 4 (23.53%) Cisco Certification
8 4 (23.53%) CCNA
9 3 (17.65%) Change Management
9 3 (17.65%) UNIX
9 3 (17.65%) SLA
9 3 (17.65%) Citrix
9 3 (17.65%) Windows 7
10 2 (11.76%) Cisco ASA
10 2 (11.76%) Aruba
10 2 (11.76%) Root Cause Analysis
10 2 (11.76%) Mobile App
10 2 (11.76%) MPLS
10 2 (11.76%) Microsoft Certification
10 2 (11.76%) Juniper
10 2 (11.76%) Nokia
10 2 (11.76%) EPoS

Support Engineer
Top Related IT Skills in Cheltenham by Category

For the 6 months to 16 September 2014, IT jobs across the Cheltenham region that cited Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (11.76%) SharePoint
1 2 (11.76%) IIS
2 1 (5.88%) MS Exchange
2 1 (5.88%) Exchange Server 2013
2 1 (5.88%) Exchange Server 2010
Applications
1 11 (64.71%) MS Excel
2 2 (11.76%) MS Visio
Cloud Services
1 10 (58.82%) SaaS
Communications & Networking
1 6 (35.29%) Firewall
2 2 (11.76%) Cisco ASA
2 2 (11.76%) MPLS
2 2 (11.76%) LAN
2 2 (11.76%) VoIP
2 2 (11.76%) BGP
2 2 (11.76%) EIGRP
3 1 (5.88%) VLAN
3 1 (5.88%) TCP/IP
3 1 (5.88%) VPN
3 1 (5.88%) DNS
Database & Business Intelligence
1 10 (58.82%) SQL Server
General
1 2 (11.76%) Telecoms
2 1 (5.88%) Finance
Libraries, Frameworks & Software Standards
1 10 (58.82%) Web Services
1 10 (58.82%) XML
2 2 (11.76%) CSS
2 2 (11.76%) .NET
2 2 (11.76%) HTML
Miscellaneous
1 11 (64.71%) Analytical Skills
2 2 (11.76%) Mobile App
2 2 (11.76%) EPoS
3 1 (5.88%) Management Information System
3 1 (5.88%) Client/Server
3 1 (5.88%) Open Source
Operating Systems
1 15 (88.24%) Windows
2 6 (35.29%) Linux
3 3 (17.65%) UNIX
3 3 (17.65%) Windows 7
4 1 (5.88%) Mac OS
4 1 (5.88%) Windows Server 2012
4 1 (5.88%) Windows Server 2008
Processes & Methodologies
1 3 (17.65%) Change Management
2 2 (11.76%) Root Cause Analysis
2 2 (11.76%) Incident Management
2 2 (11.76%) Time Management
3 1 (5.88%) Project Management
3 1 (5.88%) Information Security
3 1 (5.88%) Mobile Device Management
3 1 (5.88%) Network Monitoring
Programming Languages
1 12 (70.59%) SQL
2 10 (58.82%) T-SQL
3 2 (11.76%) C#
3 2 (11.76%) JavaScript
Qualifications
1 4 (23.53%) Cisco Certification
1 4 (23.53%) CCNA
2 2 (11.76%) Microsoft Certification
2 2 (11.76%) MCSE
3 1 (5.88%) SC Cleared
3 1 (5.88%) Security Cleared
3 1 (5.88%) VMware Certified Professional (VCP)
3 1 (5.88%) MCP
3 1 (5.88%) MCSA
Quality Assurance & Compliance
1 3 (17.65%) SLA
2 1 (5.88%) ISO/IEC 27001
System Software
1 2 (11.76%) Active Directory
2 1 (5.88%) VMware Infrastructure
Systems Management
1 10 (58.82%) Systems Management Server (SMS)
2 1 (5.88%) SCCM
Vendors
1 16 (94.12%) Microsoft
2 5 (29.41%) Cisco
3 3 (17.65%) Citrix
4 2 (11.76%) Aruba
4 2 (11.76%) Juniper
4 2 (11.76%) Nokia
4 2 (11.76%) CheckPoint
4 2 (11.76%) VMware
4 2 (11.76%) SonicWALL
5 1 (5.88%) Remedy
5 1 (5.88%) Meraki