The table below looks at the statistics for the 1st Line Support role in IT jobs advertised for the Cheshire region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support in their job title over the 3 months to 30 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Sep 2014
Same period 2013 Same period 2012
First Line Support
Rank 107 103 132
Rank change year-on-year
-4 +29
Permanent jobs requiring a 1st Line Support 16 12 6
As % of all permanent IT jobs located in Cheshire 0.82% 0.77% 0.29%
As % of the Job Titles category 0.88% 0.81% 0.30%
Number of salaries quoted 10 12 6
Average salary £18,250 £16,500 £15,250
Average salary % change year-on-year
+10.60% +8.19%
UK excluding London average salary £20,000 £19,500 £19,000
% change year-on-year
+2.56% +2.63%
1st Line Support
North West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Cheshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Cheshire
Permanent IT job ads with a match in the
Job Titles category
1823 1474 2008
As % of all permanent IT jobs located in Cheshire 93.20% 94.25% 96.26%
Number of salaries quoted 1509 1195 1649
Average salary £36,000 £35,000 £37,500
Average salary % change year-on-year
+2.85% -6.66%
90% offered a salary of more than £23,500 £24,000 £25,000
10% offered a salary of more than £55,000 £57,500 £55,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

1st Line Support
Jobs Demand Trend in Cheshire

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support in the job title across the Cheshire region as a proportion of the total demand within the Job Titles category.

1st Line Support Jobs Demand Trend in Cheshire

1st Line Support
Salary Trend in Cheshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support across the Cheshire region.

1st Line Support Salary Trend in Cheshire

1st Line Support
Job Locations in Cheshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 1st Line Support within the Cheshire region over the 3 months to 30 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Runcorn - 6 £18,000 -
Warrington -16 3 £17,000 -10.52% 2
Knutsford -12 1 £25,000 +38.88%
Daresbury - 1 £18,500 -
1st Line Support
North West

1st Line Support
Top 30 Related IT Skills in Cheshire

For the 6 months to 30 September 2014, IT jobs across the Cheshire region that cited 1st Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title.

1 23 (65.71%) Windows
2 21 (60.00%) MS Excel
3 18 (51.43%) Active Directory
4 17 (48.57%) Microsoft
5 13 (37.14%) VPN
6 11 (31.43%) Windows 7
6 11 (31.43%) Windows Server 2012
6 11 (31.43%) MS Office
7 10 (28.57%) TCP/IP
7 10 (28.57%) Windows Server 2008
8 9 (25.71%) MCP
9 8 (22.86%) SQL
9 8 (22.86%) MS Exchange
9 8 (22.86%) Service Management
10 7 (20.00%) VMware
10 7 (20.00%) Windows XP
10 7 (20.00%) ITIL
10 7 (20.00%) LAN
10 7 (20.00%) WAN
10 7 (20.00%) Microsoft Certification
10 7 (20.00%) MCTS
10 7 (20.00%) Exchange Server 2010
11 6 (17.14%) MCSA
11 6 (17.14%) Management Information System
11 6 (17.14%) Citrix
12 5 (14.29%) IIS
12 5 (14.29%) VMware Infrastructure
13 4 (11.43%) Windows 8
13 4 (11.43%) Hyper-V
13 4 (11.43%) UNIX

1st Line Support
Top Related IT Skills in Cheshire by Category

For the 6 months to 30 September 2014, IT jobs across the Cheshire region that cited 1st Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 8 (22.86%) MS Exchange
2 7 (20.00%) Exchange Server 2010
3 5 (14.29%) IIS
4 1 (2.86%) Exchange Server 2007
Applications
1 21 (60.00%) MS Excel
2 11 (31.43%) MS Office
Cloud Services
1 3 (8.57%) Amazon AWS
2 1 (2.86%) Cloud Computing
Communications & Networking
1 13 (37.14%) VPN
2 10 (28.57%) TCP/IP
3 7 (20.00%) LAN
3 7 (20.00%) WAN
4 3 (8.57%) Broadband
5 2 (5.71%) DNS
6 1 (2.86%) SAN
6 1 (2.86%) Firewall
General
1 3 (8.57%) Pharmaceutical
1 3 (8.57%) Retail
2 1 (2.86%) Marketing
2 1 (2.86%) Finance
Libraries, Frameworks & Software Standards
1 3 (8.57%) Web Services
1 3 (8.57%) LAMP
2 1 (2.86%) .NET
Miscellaneous
1 6 (17.14%) Management Information System
2 3 (8.57%) EPoS
3 1 (2.86%) GIS
Operating Systems
1 23 (65.71%) Windows
2 11 (31.43%) Windows 7
2 11 (31.43%) Windows Server 2012
3 10 (28.57%) Windows Server 2008
4 7 (20.00%) Windows XP
5 4 (11.43%) UNIX
5 4 (11.43%) Windows 8
6 3 (8.57%) Ubuntu
6 3 (8.57%) CentOS
7 2 (5.71%) Windows Server 2003
8 1 (2.86%) Linux
Processes & Methodologies
1 8 (22.86%) Service Management
2 7 (20.00%) ITIL
3 3 (8.57%) Load Balancing
3 3 (8.57%) Penetration Testing
4 1 (2.86%) Logistics
4 1 (2.86%) Incident Management
4 1 (2.86%) Data Analytics
4 1 (2.86%) Analytics
4 1 (2.86%) Benchmarking
Programming Languages
1 8 (22.86%) SQL
2 1 (2.86%) VB
2 1 (2.86%) C#
Qualifications
1 9 (25.71%) MCP
2 7 (20.00%) Microsoft Certification
2 7 (20.00%) MCTS
3 6 (17.14%) MCSA
4 1 (2.86%) VMware Certified Professional (VCP)
4 1 (2.86%) MCSE
Quality Assurance & Compliance
1 1 (2.86%) SLA
System Software
1 18 (51.43%) Active Directory
2 5 (14.29%) VMware Infrastructure
3 4 (11.43%) Hyper-V
4 3 (8.57%) Terminal Services
5 1 (2.86%) vSphere
5 1 (2.86%) VMware ESXi
Vendors
1 17 (48.57%) Microsoft
2 7 (20.00%) VMware
3 6 (17.14%) Citrix
4 3 (8.57%) HP
4 3 (8.57%) Dell
5 1 (2.86%) Sophos
5 1 (2.86%) SonicWALL
5 1 (2.86%) Draytek
5 1 (2.86%) Cisco
Cheshire
Ashdown IT
Salary: £18000 per annum
Posted: 2 hours ago
Wilmslow, Cheshire
Greywood Associates Limited
Salary: £18000 - £22000 per annum + training
Posted: 5 hours ago
Warrington, Cheshire
Senitor Associates
Salary: £23000 per annum
Posted: 4 days ago
Warrington, Cheshire
Oscar Associates (UK) Ltd
Salary: £16000 - £18000 per annum
Posted: 4 days ago
Cheshire
Roc Search
Salary: £17000 - £20000 per annum
Posted: 6 days ago