The table below looks at the statistics for the 1st Line Support role in IT jobs advertised for the Cheshire region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support in their job title over the 3 months to 4 September 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
4 Sep 2015
Same period 2014 Same period 2013
First Line Support
Rank 110 109 98
Rank change year-on-year
-1 -11
Permanent jobs requiring a 1st Line Support 21 16 18
As % of all permanent IT jobs located in Cheshire 1.21% 0.83% 1.15%
As % of the Job Titles category 1.26% 0.88% 1.22%
Number of salaries quoted 21 9 18
Average salary £20,000 £18,500 £18,000
Average salary % change year-on-year
+8.10% +2.77%
90% offered a salary of more than £18,500 £16,300 £15,500
10% offered a salary of more than £22,000 £19,500 £25,000
UK excluding London average salary £20,500 £20,000 £19,500
% change year-on-year
+2.50% +2.56%
1st Line Support
North West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Cheshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Cheshire
Permanent IT job ads with a match in the
Job Titles category
1672 1822 1476
As % of all permanent IT jobs located in Cheshire 96.15% 93.97% 94.13%
Number of salaries quoted 1387 1464 1199
Average salary £40,000 £35,000 £35,000
Average salary % change year-on-year
+14.28% -
90% offered a salary of more than £23,000 £23,500 £22,500
10% offered a salary of more than £52,500 £55,000 £55,000
UK excluding London average salary £40,000 £40,000 £39,000
% change year-on-year
- +2.56%

1st Line Support
Jobs Demand Trend in Cheshire

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support in the job title across the Cheshire region as a proportion of the total demand within the Job Titles category.

1st Line Support Jobs Demand Trend in Cheshire

1st Line Support
Salary Trend in Cheshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support across the Cheshire region.

1st Line Support Salary Trend in Cheshire

1st Line Support
Job Locations in Cheshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 1st Line Support within the Cheshire region over the 3 months to 4 September 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Warrington +1 7 £18,500 -5.12% 2
Chester - 3 £21,500 -
Knutsford - 3 £18,500 -
Wilmslow - 3 £20,000 -
Macclesfield - 2 £21,000 - 2
1st Line Support
North West

1st Line Support
Top 30 Related IT Skills in Cheshire

For the 6 months to 4 September 2015, IT jobs across the Cheshire region that cited 1st Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title.

1 28 (70.00%) Windows
1 28 (70.00%) Active Directory
2 22 (55.00%) Microsoft
3 16 (40.00%) Windows 7
4 14 (35.00%) Microsoft Certification
5 12 (30.00%) MS Office
5 12 (30.00%) ITIL
6 11 (27.50%) MS Exchange
7 10 (25.00%) Windows 8
8 9 (22.50%) Windows Server 2008
9 8 (20.00%) Windows Server 2012
10 7 (17.50%) MCDST
11 6 (15.00%) MS Excel
11 6 (15.00%) MCSE
11 6 (15.00%) DNS
12 5 (12.50%) Windows XP
12 5 (12.50%) Citrix
12 5 (12.50%) MCP
12 5 (12.50%) Firewall
12 5 (12.50%) MCITP
13 4 (10.00%) Incident Management
13 4 (10.00%) Service Management
13 4 (10.00%) Office 365
14 3 (7.50%) Patch Management
14 3 (7.50%) AppSense
14 3 (7.50%) Data Management
14 3 (7.50%) Management Information System
14 3 (7.50%) MCTS
14 3 (7.50%) SCCM
14 3 (7.50%) MCSA

1st Line Support
Top Related IT Skills in Cheshire by Category

For the 6 months to 4 September 2015, IT jobs across the Cheshire region that cited 1st Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 11 (27.50%) MS Exchange
2 2 (5.00%) Exchange Server 2003
2 2 (5.00%) Exchange Server 2007
2 2 (5.00%) Exchange Server 2010
3 1 (2.50%) SharePoint
3 1 (2.50%) Lync
Applications
1 12 (30.00%) MS Office
2 6 (15.00%) MS Excel
Business Applications
1 2 (5.00%) Dynamics CRM
Cloud Services
1 4 (10.00%) Office 365
Communications & Networking
1 6 (15.00%) DNS
2 5 (12.50%) Firewall
3 3 (7.50%) DHCP
3 3 (7.50%) TCP/IP
4 2 (5.00%) VPN
4 2 (5.00%) Internet
Database & Business Intelligence
1 2 (5.00%) MS Access
General
1 2 (5.00%) Finance
Miscellaneous
1 3 (7.50%) Management Information System
Operating Systems
1 28 (70.00%) Windows
2 16 (40.00%) Windows 7
3 10 (25.00%) Windows 8
4 9 (22.50%) Windows Server 2008
5 8 (20.00%) Windows Server 2012
6 5 (12.50%) Windows XP
7 3 (7.50%) Windows Server 2003
8 2 (5.00%) Windows Vista
9 1 (2.50%) Linux
9 1 (2.50%) Windows 2000 Server
9 1 (2.50%) UNIX
Processes & Methodologies
1 12 (30.00%) ITIL
2 4 (10.00%) Service Management
2 4 (10.00%) Incident Management
3 3 (7.50%) Data Management
3 3 (7.50%) Patch Management
4 2 (5.00%) Change Management
4 2 (5.00%) CRM
4 2 (5.00%) Benchmarking
5 1 (2.50%) Document Management
5 1 (2.50%) Problem Management
Programming Languages
1 1 (2.50%) SQL
Qualifications
1 14 (35.00%) Microsoft Certification
2 7 (17.50%) MCDST
3 6 (15.00%) MCSE
4 5 (12.50%) MCP
4 5 (12.50%) MCITP
5 3 (7.50%) MCSA
5 3 (7.50%) MCTS
Quality Assurance & Compliance
1 1 (2.50%) SLA
System Software
1 28 (70.00%) Active Directory
2 1 (2.50%) Terminal Server
2 1 (2.50%) VMware Infrastructure
2 1 (2.50%) Hyper-V
Systems Management
1 3 (7.50%) SCCM
Vendors
1 22 (55.00%) Microsoft
2 5 (12.50%) Citrix
3 3 (7.50%) Cisco
3 3 (7.50%) AppSense
4 1 (2.50%) VMware
Warrington, Cheshire
Oscar Associates (UK) Ltd
Salary: £16000 - £18000 per annum
Posted: Yesterday
Warrington, Cheshire
Oscar Associates (UK) Ltd
Salary: £16000 - £18000 per annum
Posted: Yesterday
Crewe, Cheshire
Atos
Salary: Competitive
Posted: 10 days ago
Macclesfield, Cheshire
Shortlist Recruitment
Salary: £20000 - £22000 per annum
Posted: 11 days ago
Macclesfield
Shortlist Recruitment
Salary: £20000 - £22000 per annum
Posted: 14 days ago