The table below looks at the statistics for the 1st Line Support role in IT jobs advertised for the Cheshire region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support in their job title over the 3 months to 24 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Dec 2014
Same period 2013 Same period 2012
First Line Support
Rank 108 111 118
Rank change year-on-year
+3 +7
Permanent jobs requiring a 1st Line Support 15 13 27
As % of all permanent IT jobs located in Cheshire 0.79% 0.77% 1.22%
As % of the Job Titles category 0.85% 0.81% 1.27%
Number of salaries quoted 15 13 27
Average salary £18,500 £18,250 £17,000
Average salary % change year-on-year
+1.36% +7.35%
90% offered a salary of more than £17,100 £17,750 £14,500
10% offered a salary of more than £23,000 £18,900 £18,000
UK excluding London average salary £19,500 £20,000 £19,000
% change year-on-year
-2.50% +5.26%
1st Line Support
North West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Cheshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Cheshire
Permanent IT job ads with a match in the
Job Titles category
1761 1599 2132
As % of all permanent IT jobs located in Cheshire 92.88% 94.62% 96.51%
Number of salaries quoted 1522 1285 1852
Average salary £40,000 £37,500 £35,000
Average salary % change year-on-year
+6.66% +7.14%
90% offered a salary of more than £24,500 £25,000 £22,000
10% offered a salary of more than £55,000 £47,500 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

1st Line Support
Jobs Demand Trend in Cheshire

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support in the job title across the Cheshire region as a proportion of the total demand within the Job Titles category.

1st Line Support Jobs Demand Trend in Cheshire

1st Line Support
Salary Trend in Cheshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support across the Cheshire region.

1st Line Support Salary Trend in Cheshire

1st Line Support
Job Locations in Cheshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 1st Line Support within the Cheshire region over the 3 months to 24 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Daresbury - 6 £18,500 -
Warrington +5 2 £17,250 -6.75%
Knutsford +2 2 £25,000 +42.85%
Runcorn - 2 £18,000 -
1st Line Support
North West

1st Line Support
Top 30 Related IT Skills in Cheshire

For the 6 months to 24 December 2014, IT jobs across the Cheshire region that cited 1st Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title.

1 21 (67.74%) Windows
2 18 (58.06%) Active Directory
3 17 (54.84%) MS Excel
3 17 (54.84%) Microsoft
4 12 (38.71%) VPN
5 11 (35.48%) LAN
5 11 (35.48%) WAN
6 9 (29.03%) MS Office
6 9 (29.03%) Windows XP
6 9 (29.03%) Windows Server 2012
7 8 (25.81%) TCP/IP
7 8 (25.81%) Windows Server 2008
8 7 (22.58%) Windows 7
8 7 (22.58%) Windows 8
9 5 (16.13%) Incident Management
10 4 (12.90%) ITIL
10 4 (12.90%) MCP
10 4 (12.90%) Service Management
11 3 (9.68%) Broadband
11 3 (9.68%) HP
11 3 (9.68%) Dell
11 3 (9.68%) EPoS
11 3 (9.68%) Terminal Services
11 3 (9.68%) Pharmaceutical
11 3 (9.68%) Retail
12 2 (6.45%) C#
12 2 (6.45%) SQL
12 2 (6.45%) VB
12 2 (6.45%) .NET
12 2 (6.45%) GIS

1st Line Support
Top Related IT Skills in Cheshire by Category

For the 6 months to 24 December 2014, IT jobs across the Cheshire region that cited 1st Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (3.23%) MS Exchange
1 1 (3.23%) Exchange Server 2010
Applications
1 17 (54.84%) MS Excel
2 9 (29.03%) MS Office
Cloud Services
1 2 (6.45%) Cloud Computing
Communications & Networking
1 12 (38.71%) VPN
2 11 (35.48%) LAN
2 11 (35.48%) WAN
3 8 (25.81%) TCP/IP
4 3 (9.68%) Broadband
General
1 3 (9.68%) Pharmaceutical
1 3 (9.68%) Retail
2 2 (6.45%) Marketing
2 2 (6.45%) Advertising
3 1 (3.23%) Legal
Libraries, Frameworks & Software Standards
1 2 (6.45%) .NET
Miscellaneous
1 3 (9.68%) EPoS
2 2 (6.45%) GIS
2 2 (6.45%) Analytical Skills
3 1 (3.23%) Management Information System
Operating Systems
1 21 (67.74%) Windows
2 9 (29.03%) Windows XP
2 9 (29.03%) Windows Server 2012
3 8 (25.81%) Windows Server 2008
4 7 (22.58%) Windows 7
4 7 (22.58%) Windows 8
5 1 (3.23%) Windows Vista
Processes & Methodologies
1 5 (16.13%) Incident Management
2 4 (12.90%) ITIL
2 4 (12.90%) Service Management
3 2 (6.45%) Data Entry
3 2 (6.45%) Data Analytics
3 2 (6.45%) Analytics
4 1 (3.23%) Change Management
4 1 (3.23%) Logistics
4 1 (3.23%) Benchmarking
Programming Languages
1 2 (6.45%) C#
1 2 (6.45%) SQL
1 2 (6.45%) VB
Qualifications
1 4 (12.90%) MCP
2 1 (3.23%) MCSA
2 1 (3.23%) Microsoft Certification
2 1 (3.23%) MCTS
Quality Assurance & Compliance
1 1 (3.23%) SLA
System Software
1 18 (58.06%) Active Directory
2 3 (9.68%) Terminal Services
3 1 (3.23%) VMware Infrastructure
Vendors
1 17 (54.84%) Microsoft
2 3 (9.68%) HP
2 3 (9.68%) Dell
3 2 (6.45%) VMware
4 1 (3.23%) Citrix
4 1 (3.23%) Sophos
Cheshire
Chassam Contract
Salary: Up to £18,000 per annum
Posted: 8 days ago