The table below looks at the statistics for the 1st Line Support role in IT jobs advertised for the Cheshire region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support in their job title over the 3 months to 22 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 May 2015
Same period 2014 Same period 2013
First Line Support
Rank 101 101 110
Rank change year-on-year
0 +9
Permanent jobs requiring a 1st Line Support 19 17 13
As % of all permanent IT jobs located in Cheshire 1.17% 0.99% 0.72%
As % of the Job Titles category 1.25% 1.02% 0.75%
Number of salaries quoted 18 11 12
Average salary £19,500 £20,000 £22,500
Average salary % change year-on-year
-2.50% -11.11%
90% offered a salary of more than £17,000 £18,000 £16,100
10% offered a salary of more than £24,000 £22,500 £25,000
UK excluding London average salary £20,000 £20,000 £19,500
% change year-on-year
- +2.56%
1st Line Support
North West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Cheshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Cheshire
Permanent IT job ads with a match in the
Job Titles category
1524 1665 1725
As % of all permanent IT jobs located in Cheshire 93.96% 96.97% 95.78%
Number of salaries quoted 1190 1224 1371
Average salary £40,000 £35,000 £35,000
Average salary % change year-on-year
+14.28% -
90% offered a salary of more than £25,000 £25,000 £23,000
10% offered a salary of more than £52,500 £50,000 £52,500
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

1st Line Support
Jobs Demand Trend in Cheshire

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support in the job title across the Cheshire region as a proportion of the total demand within the Job Titles category.

1st Line Support Jobs Demand Trend in Cheshire

1st Line Support
Salary Trend in Cheshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support across the Cheshire region.

1st Line Support Salary Trend in Cheshire

1st Line Support
Job Locations in Cheshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 1st Line Support within the Cheshire region over the 3 months to 22 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Runcorn - 9 £21,000 -
Warrington +6 6 £17,000 -11.68%
Crewe - 2 £20,000 -
Knutsford - 1 £20,500 -
Macclesfield - 1 £18,500 -
1st Line Support
North West

1st Line Support
Top 30 Related IT Skills in Cheshire

For the 6 months to 22 May 2015, IT jobs across the Cheshire region that cited 1st Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title.

1 23 (65.71%) Windows
2 17 (48.57%) Active Directory
2 17 (48.57%) MS Office
3 15 (42.86%) Microsoft
3 15 (42.86%) Windows 7
4 13 (37.14%) Windows Server 2008
4 13 (37.14%) DNS
4 13 (37.14%) Microsoft Certification
4 13 (37.14%) MCSE
5 12 (34.29%) MS Excel
6 11 (31.43%) VPN
6 11 (31.43%) Linux
7 10 (28.57%) MCSA
7 10 (28.57%) MCP
7 10 (28.57%) UNIX
7 10 (28.57%) DHCP
7 10 (28.57%) TCP/IP
7 10 (28.57%) MCITP
8 8 (22.86%) Windows XP
9 7 (20.00%) Incident Management
10 4 (11.43%) Windows 8
11 3 (8.57%) Windows Server 2012
11 3 (8.57%) Data Management
11 3 (8.57%) MCTS
11 3 (8.57%) MS Exchange
11 3 (8.57%) Firewall
11 3 (8.57%) Cisco
12 2 (5.71%) Benchmarking
13 1 (2.86%) Finance
13 1 (2.86%) Publishing

1st Line Support
Top Related IT Skills in Cheshire by Category

For the 6 months to 22 May 2015, IT jobs across the Cheshire region that cited 1st Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (8.57%) MS Exchange
Applications
1 17 (48.57%) MS Office
2 12 (34.29%) MS Excel
Business Applications
1 1 (2.86%) Dynamics CRM
Cloud Services
1 1 (2.86%) Amazon AWS
Communications & Networking
1 13 (37.14%) DNS
2 11 (31.43%) VPN
3 10 (28.57%) DHCP
3 10 (28.57%) TCP/IP
4 3 (8.57%) Firewall
Database & Business Intelligence
1 1 (2.86%) MS Access
General
1 1 (2.86%) Finance
1 1 (2.86%) Publishing
Libraries, Frameworks & Software Standards
1 1 (2.86%) Web Services
Operating Systems
1 23 (65.71%) Windows
2 15 (42.86%) Windows 7
3 13 (37.14%) Windows Server 2008
4 11 (31.43%) Linux
5 10 (28.57%) UNIX
6 8 (22.86%) Windows XP
7 4 (11.43%) Windows 8
8 3 (8.57%) Windows Server 2012
9 1 (2.86%) Windows Server 2003
9 1 (2.86%) Windows 2000 Server
Processes & Methodologies
1 7 (20.00%) Incident Management
2 3 (8.57%) Data Management
3 2 (5.71%) Benchmarking
4 1 (2.86%) CRM
4 1 (2.86%) Document Management
Programming Languages
1 1 (2.86%) SQL
1 1 (2.86%) Python
Qualifications
1 13 (37.14%) Microsoft Certification
1 13 (37.14%) MCSE
2 10 (28.57%) MCSA
2 10 (28.57%) MCP
2 10 (28.57%) MCITP
3 3 (8.57%) MCTS
System Software
1 17 (48.57%) Active Directory
2 1 (2.86%) Terminal Server
Vendors
1 15 (42.86%) Microsoft
2 3 (8.57%) Cisco
3 1 (2.86%) VMware
3 1 (2.86%) Citrix
3 1 (2.86%) Apple