1st Line Support Jobs in Cheshire

First Line Support
North West > Cheshire

The median First Line Support salary in Cheshire is £25,000 per year according to job vacancies posted during the 6 months to 24 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
24 Apr 2024
Same period 2023 Same period 2022
Rank 86 86 98
Rank change year-on-year 0 +12 -22
Permanent jobs requiring a 1st Line Support 17 6 7
As % of all permanent jobs advertised in Cheshire 1.11% 0.64% 0.67%
As % of the Job Titles category 1.15% 0.71% 0.71%
Number of salaries quoted 17 6 7
10th Percentile - £21,625 £21,150
25th Percentile £21,000 £22,813 £21,500
Median annual salary (50th Percentile) £25,000 £24,900 £23,500
Median % change year-on-year +0.40% +5.96% +30.56%
75th Percentile £27,000 £26,813 £25,375
90th Percentile £27,700 £27,125 £25,500
North West median annual salary £24,000 £23,750 £23,000
% change year-on-year +1.05% +3.26% +5.14%

All Permanent IT Job Vacancies
Cheshire

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Cheshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Cheshire with a recognized job title 1,483 842 983
% of permanent jobs with a recognized job title 96.99% 89.19% 93.98%
Number of salaries quoted 1,114 480 529
10th Percentile £25,000 £25,403 £24,925
25th Percentile £32,500 £35,000 £33,875
Median annual salary (50th Percentile) £46,824 £47,500 £47,500
Median % change year-on-year -1.42% - +5.56%
75th Percentile £60,000 £66,250 £58,750
90th Percentile £73,375 £88,750 £72,500
North West median annual salary £50,000 £54,941 £52,500
% change year-on-year -8.99% +4.65% +10.53%

1st Line Support
Job Vacancy Trend in Cheshire

Job postings that featured 1st Line Support in the job title as a proportion of all IT jobs advertised in Cheshire.

Job vacancy trend for 1st Line Support in Cheshire

1st Line Support
Salary Trend in Cheshire

3-month moving average salary quoted in jobs citing 1st Line Support in Cheshire.

Salary trend for 1st Line Support in Cheshire

1st Line Support
Job Locations in Cheshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 1st Line Support within the Cheshire region over the 6 months to 24 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Alderley Edge +2 4 £25,000 +19.05% 1
Middlewich - 3 £26,000 -
Northwich - 2 £27,500 -
Winsford - 2 £22,000 -
Warrington -29 1 £22,000 -13.73% 1
1st Line Support
North West

1st Line Support Skill Set
Top 26 Co-occurring Skills and Capabilities in Cheshire

For the 6 months to 24 April 2024, 1st Line Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Cheshire region featuring 1st Line Support in the job title.

1 15 (88.24%) Microsoft
2 11 (64.71%) Customer Service
3 9 (52.94%) Windows
4 8 (47.06%) Social Skills
5 7 (41.18%) Microsoft Exchange
5 7 (41.18%) Windows 10
6 6 (35.29%) B2B
7 5 (29.41%) Microsoft Office
8 4 (23.53%) LAN
8 4 (23.53%) WAN
8 4 (23.53%) Continuous Improvement
8 4 (23.53%) Mobile Device Management
8 4 (23.53%) Problem-Solving
9 3 (17.65%) Driving Licence
9 3 (17.65%) Active Directory
9 3 (17.65%) VPN
9 3 (17.65%) ITIL
10 2 (11.76%) Linux
10 2 (11.76%) Disaster Recovery
10 2 (11.76%) Business Continuity
10 2 (11.76%) IT Strategy
10 2 (11.76%) Veeam
10 2 (11.76%) Azure
10 2 (11.76%) AWS
11 1 (5.88%) Microsoft 365
11 1 (5.88%) Manufacturing

1st Line Support Skill Set
Co-occurring Skills and Capabilities in Cheshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (41.18%) Microsoft Exchange
Applications
1 5 (29.41%) Microsoft Office
Cloud Services
1 2 (11.76%) AWS
1 2 (11.76%) Azure
2 1 (5.88%) Microsoft 365
Communications & Networking
1 4 (23.53%) LAN
1 4 (23.53%) WAN
2 3 (17.65%) VPN
General
1 8 (47.06%) Social Skills
2 1 (5.88%) Manufacturing
Miscellaneous
1 3 (17.65%) Driving Licence
Operating Systems
1 9 (52.94%) Windows
2 7 (41.18%) Windows 10
3 2 (11.76%) Linux
Processes & Methodologies
1 11 (64.71%) Customer Service
2 6 (35.29%) B2B
3 4 (23.53%) Continuous Improvement
3 4 (23.53%) Mobile Device Management
3 4 (23.53%) Problem-Solving
4 3 (17.65%) ITIL
5 2 (11.76%) Business Continuity
5 2 (11.76%) Disaster Recovery
5 2 (11.76%) IT Strategy
System Software
1 3 (17.65%) Active Directory
Vendors
1 15 (88.24%) Microsoft
2 2 (11.76%) Veeam