The table below looks at the statistics for the 2nd Line Support Analyst role in IT jobs advertised for the Cheshire region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support Analyst in their job title over the 3 months to 31 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Aug 2015
Same period 2014 Same period 2013
Second Line Support Analyst
Rank 117 121 107
Rank change year-on-year
+4 -14
Permanent jobs requiring a 2nd Line Support Analyst 13 4 8
As % of all permanent IT jobs located in Cheshire 0.75% 0.21% 0.50%
As % of the Job Titles category 0.78% 0.22% 0.54%
Number of salaries quoted 13 4 4
Average salary £27,000 £25,000 £24,500
Average salary % change year-on-year
+8.00% +2.04%
UK excluding London average salary £25,000 £24,000 £23,500
% change year-on-year
+4.16% +2.12%
2nd Line Support Analyst
North West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Cheshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Cheshire
Permanent IT job ads with a match in the
Job Titles category
1669 1812 1495
As % of all permanent IT jobs located in Cheshire 96.14% 94.52% 94.08%
Number of salaries quoted 1373 1448 1209
Average salary £40,000 £35,000 £35,000
Average salary % change year-on-year
+14.28% -
90% offered a salary of more than £23,000 £23,500 £22,500
10% offered a salary of more than £52,500 £55,000 £55,000
UK excluding London average salary £40,000 £40,000 £39,000
% change year-on-year
- +2.56%

2nd Line Support Analyst
Jobs Demand Trend in Cheshire

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support Analyst in the job title across the Cheshire region as a proportion of the total demand within the Job Titles category.

2nd Line Support Analyst Jobs Demand Trend in Cheshire

2nd Line Support Analyst
Salary Trend in Cheshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Analyst across the Cheshire region.

2nd Line Support Analyst Salary Trend in Cheshire

2nd Line Support Analyst
Job Locations in Cheshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support Analyst within the Cheshire region over the 3 months to 31 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Chester - 3 £27,000 -
Macclesfield - 2 £25,000 -
Wilmslow - 1 £24,000 -
2nd Line Support Analyst
North West

2nd Line Support Analyst
Top 30 Related IT Skills in Cheshire

For the 6 months to 31 August 2015, IT jobs across the Cheshire region that cited 2nd Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Analyst in their job title.

1 17 (100.00%) Windows
2 12 (70.59%) Active Directory
3 10 (58.82%) ITIL
4 9 (52.94%) Citrix
5 8 (47.06%) AppSense
5 8 (47.06%) Office 365
5 8 (47.06%) SCCM
6 7 (41.18%) MS Exchange
7 6 (35.29%) ITIL Certification
7 6 (35.29%) Microsoft
8 5 (29.41%) MS Office
9 4 (23.53%) Windows XP
10 3 (17.65%) Cisco
10 3 (17.65%) VoIP
10 3 (17.65%) Microsoft Certification
10 3 (17.65%) Windows 8
11 2 (11.76%) Hyper-V
11 2 (11.76%) Windows 7
11 2 (11.76%) McAfee ePO
11 2 (11.76%) Windows Server 2012
11 2 (11.76%) BitLocker
11 2 (11.76%) VMware Infrastructure
11 2 (11.76%) Windows Server 2008
11 2 (11.76%) Management Information System
11 2 (11.76%) VMware
11 2 (11.76%) MCDST
11 2 (11.76%) Incident Management
11 2 (11.76%) Windows Vista
11 2 (11.76%) Ethernet
11 2 (11.76%) Linux

2nd Line Support Analyst
Top Related IT Skills in Cheshire by Category

For the 6 months to 31 August 2015, IT jobs across the Cheshire region that cited 2nd Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 7 (41.18%) MS Exchange
Applications
1 5 (29.41%) MS Office
2 1 (5.88%) MS Excel
Cloud Services
1 8 (47.06%) Office 365
Communications & Networking
1 3 (17.65%) VoIP
2 2 (11.76%) Ethernet
2 2 (11.76%) IPv4
Miscellaneous
1 2 (11.76%) Management Information System
Operating Systems
1 17 (100.00%) Windows
2 4 (23.53%) Windows XP
3 3 (17.65%) Windows 8
4 2 (11.76%) Windows Server 2012
4 2 (11.76%) Linux
4 2 (11.76%) Windows Vista
4 2 (11.76%) Windows Server 2008
4 2 (11.76%) Windows 7
Processes & Methodologies
1 10 (58.82%) ITIL
2 2 (11.76%) Incident Management
3 1 (5.88%) Service Delivery
3 1 (5.88%) Logistics
Qualifications
1 6 (35.29%) ITIL Certification
2 3 (17.65%) Microsoft Certification
3 2 (11.76%) Cisco Certification
3 2 (11.76%) MCDST
4 1 (5.88%) MCTS
4 1 (5.88%) MCITP
4 1 (5.88%) MCSE
4 1 (5.88%) MCSA
System Software
1 12 (70.59%) Active Directory
2 2 (11.76%) VMware Infrastructure
2 2 (11.76%) Hyper-V
2 2 (11.76%) BitLocker
Systems Management
1 8 (47.06%) SCCM
2 2 (11.76%) McAfee ePO
Vendors
1 9 (52.94%) Citrix
2 8 (47.06%) AppSense
3 6 (35.29%) Microsoft
4 3 (17.65%) Cisco
5 2 (11.76%) McAfee
5 2 (11.76%) VMware