The table below looks at the statistics for the 2nd Line Support Analyst role in IT jobs advertised for the Cheshire region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support Analyst in their job title over the 3 months to 19 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Sep 2014
Same period 2013 Same period 2012
Second Line Support Analyst
Rank 121 106 128
Rank change year-on-year
-15 +22
Permanent jobs requiring a 2nd Line Support Analyst 7 11 6
As % of all permanent IT jobs located in Cheshire 0.36% 0.69% 0.29%
As % of the Job Titles category 0.38% 0.74% 0.30%
Number of salaries quoted 7 5 6
Average salary £25,000 £24,000 £25,000
Average salary % change year-on-year
+4.16% -4.00%
UK excluding London average salary £24,000 £24,000 £23,510
% change year-on-year
- +2.08%
2nd Line Support Analyst
North West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Cheshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Cheshire
Permanent IT job ads with a match in the
Job Titles category
1825 1492 2010
As % of all permanent IT jobs located in Cheshire 93.54% 94.01% 96.13%
Number of salaries quoted 1482 1221 1661
Average salary £35,154 £35,000 £37,500
Average salary % change year-on-year
+0.44% -6.66%
90% offered a salary of more than £23,500 £23,000 £25,000
10% offered a salary of more than £55,000 £60,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

2nd Line Support Analyst
Jobs Demand Trend in Cheshire

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support Analyst in the job title across the Cheshire region as a proportion of the total demand within the Job Titles category.

2nd Line Support Analyst Jobs Demand Trend in Cheshire

2nd Line Support Analyst
Salary Trend in Cheshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Analyst across the Cheshire region.

2nd Line Support Analyst Salary Trend in Cheshire

2nd Line Support Analyst
Job Locations in Cheshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support Analyst within the Cheshire region over the 3 months to 19 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Runcorn +3 3 £25,000 +11.11%
Wilmslow - 2 £30,000 -
Winsford - 1 £23,000 -
2nd Line Support Analyst
North West

2nd Line Support Analyst
Top 30 Related IT Skills in Cheshire

For the 6 months to 19 September 2014, IT jobs across the Cheshire region that cited 2nd Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Analyst in their job title.

1 5 (55.56%) SLA
1 5 (55.56%) Microsoft
1 5 (55.56%) Active Directory
2 4 (44.44%) VMware
2 4 (44.44%) Incident Management
3 3 (33.33%) Windows
3 3 (33.33%) LAN
4 2 (22.22%) WAN
4 2 (22.22%) Citrix
4 2 (22.22%) CCA
4 2 (22.22%) Citrix Certification
4 2 (22.22%) Cisco Certification
4 2 (22.22%) Microsoft Certification
4 2 (22.22%) CCNA
4 2 (22.22%) Cisco
4 2 (22.22%) MCITP
4 2 (22.22%) Disaster Recovery
4 2 (22.22%) Wi-Fi
4 2 (22.22%) Back Office
4 2 (22.22%) Finance
4 2 (22.22%) ITIL
4 2 (22.22%) Project Management
4 2 (22.22%) VMware Infrastructure
4 2 (22.22%) Lync
5 1 (11.11%) Service Desk Management
5 1 (11.11%) iPhone
5 1 (11.11%) XenApp
5 1 (11.11%) XenDesktop
5 1 (11.11%) Problem Management
5 1 (11.11%) iPad

2nd Line Support Analyst
Top Related IT Skills in Cheshire by Category

For the 6 months to 19 September 2014, IT jobs across the Cheshire region that cited 2nd Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (22.22%) Lync
Applications
1 1 (11.11%) MS Office
1 1 (11.11%) MS Excel
Communications & Networking
1 3 (33.33%) LAN
2 2 (22.22%) WAN
2 2 (22.22%) Wi-Fi
3 1 (11.11%) Broadband
3 1 (11.11%) DHCP
3 1 (11.11%) DNS
Database & Business Intelligence
1 1 (11.11%) SQL Server
General
1 2 (22.22%) Back Office
1 2 (22.22%) Finance
Miscellaneous
1 1 (11.11%) Blackberry
1 1 (11.11%) Smartphone
1 1 (11.11%) iPhone
1 1 (11.11%) iPad
Operating Systems
1 3 (33.33%) Windows
Processes & Methodologies
1 4 (44.44%) Incident Management
2 2 (22.22%) ITIL
2 2 (22.22%) Project Management
2 2 (22.22%) Disaster Recovery
3 1 (11.11%) Problem Management
3 1 (11.11%) Service Desk Management
Programming Languages
1 1 (11.11%) SQL
Qualifications
1 2 (22.22%) CCNA
1 2 (22.22%) CCA
1 2 (22.22%) Citrix Certification
1 2 (22.22%) Cisco Certification
1 2 (22.22%) Microsoft Certification
1 2 (22.22%) MCITP
Quality Assurance & Compliance
1 5 (55.56%) SLA
System Software
1 5 (55.56%) Active Directory
2 2 (22.22%) VMware Infrastructure
3 1 (11.11%) XenApp
3 1 (11.11%) XenDesktop
Vendors
1 5 (55.56%) Microsoft
2 4 (44.44%) VMware
3 2 (22.22%) Cisco
3 2 (22.22%) Citrix