The table below looks at the statistics for the 3rd Line Support role in IT jobs advertised for the Cheshire region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support in their job title over the 3 months to 8 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
8 Jul 2015
Same period 2014 Same period 2013
Third Line Support
Rank 112 108 101
Rank change year-on-year
-4 -7
Permanent jobs requiring a 3rd Line Support 11 15 17
As % of all permanent IT jobs located in Cheshire 0.64% 0.88% 0.94%
As % of the Job Titles category 0.67% 0.91% 0.99%
Number of salaries quoted 9 14 14
Average salary £40,000 £35,000 £32,000
Average salary % change year-on-year
+14.28% +9.37%
90% offered a salary of more than £30,370 £32,150 £23,950
10% offered a salary of more than £41,000 £42,500 £35,000
UK excluding London average salary £36,000 £34,000 £32,500
% change year-on-year
+5.88% +4.61%
3rd Line Support
North West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Cheshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Cheshire
Permanent IT job ads with a match in the
Job Titles category
1640 1642 1720
As % of all permanent IT jobs located in Cheshire 95.02% 96.14% 95.40%
Number of salaries quoted 1313 1280 1395
Average salary £40,000 £35,000 £34,000
Average salary % change year-on-year
+14.28% +2.94%
90% offered a salary of more than £25,000 £25,000 £22,500
10% offered a salary of more than £52,500 £55,000 £52,500
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

3rd Line Support
Jobs Demand Trend in Cheshire

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support in the job title across the Cheshire region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in Cheshire

3rd Line Support
Salary Trend in Cheshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the Cheshire region.

3rd Line Support Salary Trend in Cheshire

3rd Line Support
Salary Histogram in Cheshire

This chart provides a salary histogram for IT jobs citing 3rd Line Support across the Cheshire region over the 3 months to 8 July 2015.

3rd Line Support Salary Histogram in Cheshire

3rd Line Support
Job Locations in Cheshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Support within the Cheshire region over the 3 months to 8 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Wilmslow - 2 £42,500 -
Runcorn -9 1 £33,250 +2.30%
3rd Line Support
North West

3rd Line Support
Top 30 Related IT Skills in Cheshire

For the 6 months to 8 July 2015, IT jobs across the Cheshire region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title.

1 36 (94.74%) Windows
2 31 (81.58%) VMware
3 29 (76.32%) Active Directory
4 28 (73.68%) Windows Server 2008
5 26 (68.42%) MS Exchange
6 22 (57.89%) Exchange Server 2010
7 18 (47.37%) Exchange Server 2007
8 12 (31.58%) Cisco
8 12 (31.58%) Microsoft
8 12 (31.58%) VMware Infrastructure
9 11 (28.95%) DNS
10 10 (26.32%) VPN
10 10 (26.32%) Citrix
11 9 (23.68%) DHCP
11 9 (23.68%) NetApp
12 8 (21.05%) Firewall
12 8 (21.05%) TCP/IP
12 8 (21.05%) VoIP
13 7 (18.42%) WAN
13 7 (18.42%) LAN
13 7 (18.42%) Hyper-V
14 6 (15.79%) Windows Server 2012
14 6 (15.79%) Exchange Server 2013
14 6 (15.79%) MS Excel
14 6 (15.79%) ITIL
14 6 (15.79%) MS Office
14 6 (15.79%) SLA
14 6 (15.79%) SAN
15 5 (13.16%) Microsoft Certification
15 5 (13.16%) Web Services

3rd Line Support
Top Related IT Skills in Cheshire by Category

For the 6 months to 8 July 2015, IT jobs across the Cheshire region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 26 (68.42%) MS Exchange
2 22 (57.89%) Exchange Server 2010
3 18 (47.37%) Exchange Server 2007
4 6 (15.79%) Exchange Server 2013
5 4 (10.53%) SharePoint
6 2 (5.26%) Lync
7 1 (2.63%) IIS
7 1 (2.63%) Exchange Server 2003
Applications
1 6 (15.79%) MS Office
1 6 (15.79%) MS Excel
Cloud Services
1 2 (5.26%) Amazon AWS
2 1 (2.63%) Office 365
Communications & Networking
1 11 (28.95%) DNS
2 10 (26.32%) VPN
3 9 (23.68%) DHCP
4 8 (21.05%) TCP/IP
4 8 (21.05%) VoIP
4 8 (21.05%) Firewall
5 7 (18.42%) WAN
5 7 (18.42%) LAN
6 6 (15.79%) SAN
7 5 (13.16%) Broadband
8 3 (7.89%) Wireless
9 2 (5.26%) SMTP
10 1 (2.63%) DMZ
10 1 (2.63%) VLAN
10 1 (2.63%) Wi-Fi
Database & Business Intelligence
1 5 (13.16%) SQL Server
2 1 (2.63%) SQL Server 2008
General
1 3 (7.89%) Finance
2 1 (2.63%) Back Office
Libraries, Frameworks & Software Standards
1 5 (13.16%) Web Services
Miscellaneous
1 2 (5.26%) Digital Media
1 2 (5.26%) Mobile App
2 1 (2.63%) Thin Client
2 1 (2.63%) Fat Client
Operating Systems
1 36 (94.74%) Windows
2 28 (73.68%) Windows Server 2008
3 6 (15.79%) Windows Server 2012
4 5 (13.16%) Windows 7
5 4 (10.53%) Linux
5 4 (10.53%) Windows XP
6 3 (7.89%) Windows Server 2003
7 2 (5.26%) Windows 8
7 2 (5.26%) Mac OS X
Processes & Methodologies
1 6 (15.79%) ITIL
2 4 (10.53%) Project Management
2 4 (10.53%) Information Security
3 3 (7.89%) Security Management
4 2 (5.26%) Business Continuity
4 2 (5.26%) Information Security Management
4 2 (5.26%) Change Control
4 2 (5.26%) DevOps
4 2 (5.26%) Vulnerability Assessment
4 2 (5.26%) Load Balancing
4 2 (5.26%) Service Management
5 1 (2.63%) Service Delivery
5 1 (2.63%) Disaster Recovery
5 1 (2.63%) Problem Management
5 1 (2.63%) Kalman Filter
5 1 (2.63%) Line Management
5 1 (2.63%) Patch Management
Programming Languages
1 3 (7.89%) SQL
2 1 (2.63%) PowerShell
Qualifications
1 5 (13.16%) MCSE
1 5 (13.16%) Microsoft Certification
2 4 (10.53%) MCITP
2 4 (10.53%) MCSA
2 4 (10.53%) CCNA
2 4 (10.53%) Cisco Certification
3 3 (7.89%) MCP
3 3 (7.89%) MCTS
4 1 (2.63%) CCNP
Quality Assurance & Compliance
1 6 (15.79%) SLA
2 4 (10.53%) ISO/IEC 27001
3 2 (5.26%) PCI DSS
System Software
1 29 (76.32%) Active Directory
2 12 (31.58%) VMware Infrastructure
3 7 (18.42%) Hyper-V
4 5 (13.16%) XenApp
4 5 (13.16%) XenDesktop
5 4 (10.53%) XenServer
6 2 (5.26%) Terminal Services
7 1 (2.63%) VMware ESX
7 1 (2.63%) VMware Server
Systems Management
1 3 (7.89%) Backup Exec
2 2 (5.26%) SCCM
3 1 (2.63%) WSUS
Vendors
1 31 (81.58%) VMware
2 12 (31.58%) Cisco
2 12 (31.58%) Microsoft
3 10 (26.32%) Citrix
4 9 (23.68%) NetApp
5 4 (10.53%) Avaya
6 3 (7.89%) Toshiba
6 3 (7.89%) BT
6 3 (7.89%) HP
7 2 (5.26%) Apple
7 2 (5.26%) Symantec
7 2 (5.26%) LANDesk
8 1 (2.63%) 3PAR
8 1 (2.63%) Juniper
8 1 (2.63%) McAfee
8 1 (2.63%) Dell
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